Champtek N-4060, User Manual

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Appendices 24
F TROUBLESHOOTING
This section contains information on solving problems you may encounter when
using the scanner. If troubles occur, take a moment to read the information in
this section. However, before referring to the diagnostic tips make sure that the
scanner is installed as described in Chapter 2 and that all cables are properly
connected.
Problems Diagnostic Tips
The scanner is on but a barcode
cannot be read. The LED is blue.
ƒ
The scanner window is dirty. Clean
the scanner window as described in
the Maintenance section.
ƒ
The presented barcode type is not
enabled. Select the barcode type
with the Configuration Guide.
ƒ
The scanner is disabled by the host.
ƒ
The barcode type you presented to
the scanner is not supported by the
scanner.
The scanner is on, but the motor is not
rotating. A barcode cannot be read.
The LED is intermittently flashing
orange.
ƒ
The scanner is in sleep mode. Press
the Sleep/Wake Button to reactivate
the scanner or use the wake
protocol.
The LED is alternating blue/orange.
ƒ
Mirror motor is defective and must
be replaced (Authorized personnel
only).
The LED is alternating blue/orange and
beeps are heard.
ƒ
Possible failure of the detecting
protective circuit. Immediately
disconnect the scanner from its
power source. Contact your
supplier.
The scanner does not accept more
than two or three barcodes.
ƒ
There is no proper handshaking with
the host system. Switch the host
system on and check connection
and communication settings.