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32
PROBLEM
CAUSE
SOLUTION
Grinder and/or centrifuge is
jammed and/or overloaded with
waste.
Improper loading of waste and/or
the loading prohibited materials.
Follow the waste loading instructions.
Contact service agent for repairs.
Will not come on.
Main power OFF.
Green start button not pressed.
Turn power on at main breaker.
Press start button.
Low or no water in the
recirculation
tank.
Water supply OFF.
Drain open
Lower float dirty.
Defective lower float.
Slurry pump is clogged.
Open supply valve(s).
Close drain.
Turn off power and clean float.
Replace float.
Call service agent.
Recirculation tank overflows.
Defective fill valve.
Defective or dirty upper float.
Recirculation pump clogged or
defective.
Repair or replace the valve.
Clean or replace float.
Contact service agent.
Fills constantly.
Defective upper float.
Defective solenoid valve.
Turn off power and clean float.
Repair or replace float.
Will not Drain.
Drain valve(s) closed.
Building drain clogged.
Open drain valve(s).
Clean drain lines.
Green pushbutton flashing.
Is machine filling with status window
display "FILLING"?
Does status window display
"CLEAN".
Normal - push green button to
start.
Normal - push green button when
status window displays "READY"
Green pushbutton solid green,
not running.
Does status window display
"READY"?
Normal condition, push green
start button to start.
Red pushbutton is flashing.
Does status window display "E-Stop"
Does status window display "Door
Open"?
Normal condition - see pg. 10 to reset.
Normal condition - close the grinder
access door.
Red pushbutton is solid red.
Does status window display "Cfuge
OL", "Slurry OL", "Grinder OL", or
"Recirc OL"?
Motor overload has tripped - turn
power off and call service agent.
Waste pulp is too wet or water
is exiting the discharge chute.
Food waste has insufficient mass.
Excess water in the system.
Add small pieces of cardboard to
grinder.
Contact service agent to adjust.
Odor is detected around machine. Improper cleaning of machine.
Improper cleaning of area around
machine.
Clean machine and surrounding area.
Refer to cleaning instructions.
Troubleshooting Chart