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100477 - 3150W REMOTE START INVERTER GENERATOR
TROUBLESHOOTING
37
TROUBLESHOOTING
Problem
Cause
Solution
Generator will not start.
No fuel.
Add fuel.
Faulty spark plug.
Replace spark plug.
Unit loaded during start up.
Remove load from unit.
Generator will not start;
Generator starts but runs roughly.
Low oil level.
Fill crankcase to the proper level.
Place generator on a flat, level surface.
Choke in the wrong position.
Adjust choke.
Spark plug wire loose.
Attach wire to spark plug.
Generator will not start wirelessly.
Remote control battery is dead.
Replace remote control battery.
Generator battery is dead.
Recharge generator battery
Battery switch is in the OFF position.
Turn battery switch to ON position.
Generator will not start electrically.
Generator battery is dead.
Recharge generator battery.
Battery switch is in the OFF position.
Turn battery switch to ON position.
Generator shuts down during operation.
Out of fuel.
Fill fuel tank.
Low oil level.
Fill crankcase to the proper level. Place
generator on a flat, level surface.
Generator cannot supply enough power
or overheating.
Generator is overloaded.
Review load and adjust. See “Connecting
Electrical Loads.”
Insufficient ventilation.
Check for air restriction. Move to a well
ventilated area.
No AC output.
Cable not properly connected.
Check all connections.
Connected device is defective.
Replace defective device.
Circuit breaker is open.
Reset circuit breaker
Loose wiring.
Inspect and tighten wiring connections.
Other.
Contact the help line.
Generator gallops.
Engine governor defective.
Contact the help line.
Repeated circuit breaker tripping.
Overload.
Review load and adjust. See "Connecting
Electrical Loads."
Faulty cords or device.
Check for damaged, bare or frayed wires.
Replace defective device.
For further technical support:
Technical Support Team
Mon-Fri 8:30 AM-5:00 PM (PST/PDT)
Toll Free 1-877-338-0999
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