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ADJUSTMENT STEP 2

Adjust the Force

Force adjustment controls are located on the right
panel of the motor unit. Force adjustment settings
regulate the amount of power required to open and
close the door.

If the forces are set too light, door travel may be
interrupted by nuisance reversals in the down
direction and stops in the up direction. Weather
conditions can affect the door movement, so
occasional adjustment may be needed.

The maximum force adjustment range is about
3/4 of a complete turn. Do not force controls
beyond that point. 
Turn force adjustment controls
with a screwdriver.

NOTE: If anything interferes with the door’s upward
travel, it will stop. If anything interferes with the
door’s downward travel (including binding or
unbalanced doors), it will reverse.

HOW AND WHEN TO ADJUST THE FORCES

1. Test the DOWN (close) force

• Grasp the door bottom when the door is about

halfway through DOWN (close) travel. The door
should reverse. Reversal halfway through down
travel does not guarantee reversal on a one-inch
obstruction. See Adjustment Step 3.
If the door is hard to hold or doesn't reverse,
DECREASE the DOWN (close) force by turning
the control counterclockwise. Make small
adjustments until the door reverses normally.
After each adjustment, run the opener through a
complete cycle.

• If the door reverses during the down (close)

cycle and the opener lights aren't flashing,
INCREASE DOWN (close) force by turning the
control clockwise. Make small adjustments until
the door completes a close cycle. After each
adjustment, run the opener through a complete
travel cycle. Do not increase the force beyond
the minimum amount required to close the door.

2. Test the UP (open) force

• Grasp the door bottom when the door is about

halfway through UP (open) travel. The door
should stop. If the door is hard to hold or
doesn't stop, 
DECREASE UP (open) force by
turning the control counterclockwise. Make small
adjustments until the door stops easily and
opens fully. After each adjustment, run the
opener through a complete travel cycle.

• If the door doesn’t open at least 5 feet,

INCREASE UP (open) force by turning the
control clockwise. Make small adjustments until
door opens completely. Readjust the UP limit if
necessary. After each adjustment, run the
opener through a complete travel cycle.

KG

KG

1

3

9

7

5

1

3

9

7

5

Antenna

KG

KG

1

3

9

7

5

1

3

9

7

5

Force Adjustment Controls

FORCE ADJUSTMENT LABEL

Right Panel

Without a properly installed safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• Too much force on garage door will interfere with

proper operation of safety reversal system.

• NEVER increase force beyond minimum amount

required to close garage door. 

• NEVER use force adjustments to compensate for a

binding or sticking garage door.

• If one control (force or travel limits) is adjusted, the

other control may also need adjustment.

• After ANY adjustments are made, the safety reversal

system MUST be tested. Door MUST reverse on
contact with one-inch high object (or 2x4 laid flat) on
floor.

WARNING

CAUTION

WARNING

WARNING

Summary of Contents for Whisper Drive WD912K

Page 1: ...unless The Protector System is connected and properly aligned Periodic checks of the opener are required to ensure safe operation The model number label is located on the left side panel of your open...

Page 2: ...ally 32 Care of your garage door opener 33 Having a problem 33 34 Programming 35 36 To add a hand held remote control 35 To erase all codes 35 Multi function remotes 35 To add or change a Keyless Entr...

Page 3: ...ring your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or binding 1 Li...

Page 4: ...t bracket and additional fastening hardware may be required Installation Step 10 Depending upon garage construction extension brackets or wood blocks may be needed to install sensors Installation Step...

Page 5: ...NG Support bracket fastening hardware is required See page 17 Safety Reversing Sensor Header Wall Safety Reversing Sensor Gap between floor and bottom of door must not exceed 1 4 Access Door Wall moun...

Page 6: ...y Reversing Sensors 1 Sending Eye and 1 Receiving Eye with 2 Conductor White White Black Bell Wire attached Safety Sensor Bracket 2 Belt Pulley Motor Unit with 2 Light lenses Your garage door opener i...

Page 7: ...lley Threaded Shaft 1 Wing Nut 1 4 20 2 Hex Bolt 5 16 18x7 8 4 Carriage Bolt 1 4 20x1 2 2 Spring Trolley Nut 1 Nut 5 16 18 4 Clevis Pin 5 16 x2 3 4 1 NOTICE Handle Insulated Staples 30 Clevis Pin 5 16...

Page 8: ...oor reversals 3 Assemble lock nuts ensure alignment and tighten NOTE If rail is not assembled exactly as shown trolley will not travel smoothly along length of rail or it will hit against nuts 4 Posit...

Page 9: ...er the belt pulley bracket Remove the two 5 16 18x1 2 washered bolts mounted in the top of the motor unit Align the holes in the back section of the rail with the holes in the motor unit Fasten the ra...

Page 10: ...ugh the hole in the trolley 2 Hold the belt at the trolley shaft to avoid twisting as you thread the spring trolley nut by hand on the shaft until finger tight against the trolley Figure 3 Do not use...

Page 11: ...Mount emergency release handle 6 feet above floor 7 NEVER connect garage door opener to power source until instructed to do so 8 NEVER wear watches rings or loose clothing while installing or servici...

Page 12: ...shown Draw an intersecting horizontal line on the header wall 2 above the high point This height will provide travel clearance for the top edge of the door Proceed to Step 2 page 14 One piece door wi...

Page 13: ...shown Measure the distance from the top of the door to the floor Subtract the actual height of the door Add 8 to the remainder See Example 3 Close the door and draw an intersecting horizontal line on...

Page 14: ...Garage Door Travel Vertical Centerline Header Wall Garage Door UP CEILING MOUNT ONLY Wall Mounting Holes Optional Wall Mounting Holes The nail hole is for positioning only You must use lag screws to m...

Page 15: ...e opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join with a clevis pin as shown Insert a...

Page 16: ...g an ideal door to rail distance Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way and place a 2x4 laid flat on the top sec...

Page 17: ...the rail is centered over the door or in line with the header bracket if the bracket is not centered above the door 7 Remove the 2x4 Operate the door manually If the door hits the rail raise the head...

Page 18: ...ll wire to the quick connect terminals as follows white to white and white red to red Figure 5 NOTE When connecting multiple door controls to the opener twist same color wires together Insert wires in...

Page 19: ...Secure with an overhand knot at least 1 from the end of the rope to prevent slipping Thread the other end of the rope through the hole in the release arm of the outer trolley Adjust rope length so the...

Page 20: ...he black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be grounded Reinstall the...

Page 21: ...her can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the track of sectional garage...

Page 22: ...dge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Place the bracket against the wall with curved arms fa...

Page 23: ...AND WIRING THE SAFETY SENSORS Slide a 1 4 20x1 2 carriage bolt head into the slot on each sensor Use wing nuts to fasten sensors to brackets with lenses pointing toward each other across the door Be...

Page 24: ...or panel support and the door bracket Drill 3 16 fastening holes Secure the door bracket using the two 1 4 14x5 8 self threading screws Figure 2A Alternately use two 5 16 bolts lock washers and nuts n...

Page 25: ...INUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Cente...

Page 26: ...far apart as possible to increase door arm rigidity Figure 3 Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 from the solid end Re...

Page 27: ...s 5 16 Ring Fastener Straight Arm Bolts 5 16 18x7 8 Door Bracket Clevis Pin 5 16 x1 1 4 Curved Door Arm Figure 4 Door Arm Door Arm Connector Hole Closed Door Fully Closed Trolley Emergency Release Han...

Page 28: ...tment Step 2 If the door does not close completely Increase down travel Turn the down limit adjustment screw counterclockwise One turn equals 2 of travel If door still won t close completely and the t...

Page 29: ...lockwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the minimum amount required...

Page 30: ...on the one inch board remove the obstruction and run the opener through 3 or 4 complete travel cycles to test adjustment IMPORTANT SAFETY CHECK Repeat Adjustment Steps 1 2 and 3 after Each adjustment...

Page 31: ...the Light feature on the Multi Function Door Control is activated Bulb size is 100 watts maximum Security light feature Lights will also turn on when someone walks through the open garage door With a...

Page 32: ...ooner The 4 1 2 minute interval can be changed to 1 1 2 2 1 2 or 3 1 2 minutes as follows Press and hold the Lock button until the light blinks about 10 seconds A single blink indicates that the timer...

Page 33: ...there a build up of ice or snow under the door The door may be frozen to the ground Remove any restriction The garage door spring may be broken Have it replaced Repeated operation may have tripped th...

Page 34: ...ment Step 2 If door reverses in the fully closed position decrease the travel limits Adjustment Step 1 Repeat safety reverse test after adjustments to force or travel limits The need for occasional ad...

Page 35: ...sh bar on the Multi Function Door Control all three buttons are held 4 Release buttons when the motor unit lights blink It has learned the code If light bulbs are not installed two clicks will be hear...

Page 36: ...then press and hold the button The opener light will blink twice Release the button 2 Press the new 4 digit PIN you have chosen then press ENTER The motor unit lights will blink once when the PIN has...

Page 37: ...are kit see page 7 KEY PART NO NO DESCRIPTION 1 41C494 1 Multi function door control panel 2 41A5056 19 Multi function remote control housing only no circuit board 3 10A20 3V2032 Lithium battery 4 29B...

Page 38: ...els 6 4A1344 Light socket 7 108D68 Lens 8 30B363 Capacitor 1 2 HP 9 12A373 Capacitor bracket 10 41A3150 Terminal block w screws KEY PART NO NO DESCRIPTION 11 41C4842 Universal replacement motor bracke...

Page 39: ...Extension Brackets Optional For safety sensor installation onto the wall or floor To order call 1 800 528 9131 Motion Detecting Control Panel Multi function door control with motion sensor that automa...

Page 40: ...re paid and insured to our service center for warranty repair You will be advised of shipping instructions when you call the toll free service number Please include a brief description of the problem...

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