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© 2007, The Chamberlain Group, Inc.

114A3113E

All Rights Reserved

CHAMBERLAIN SERVICE IS

ON CALL

OUR LARGE SERVICE ORGANIZATION

SPANS AMERICA

INSTALLATION AND SERVICE INFORMATION IS

AS NEAR AS YOUR TELEPHONE.

SIMPLY DIAL OUR TOLL FREE NUMBER:

1-800-528-9131

www.chamberlain-diy.com

For professional installation, parts and service, 

contact

your local CHAMBERLAIN dealer. Look for him in the Yellow
Pages, or call our Service number for a list of dealers in your
area.

HOW TO ORDER

REPAIR PARTS

Selling prices will be furnished on request, or parts will be

shipped at prevailing prices and you will be billed accordingly.

WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE

FOLLOWING INFORMATION:

• PART NUMBER

• PART NAME

• MODEL NUMBER

ADDRESS ORDERS TO:

THE CHAMBERLAIN GROUP, INC.

Technical Support Group

6050 S. Country Club Road

Tucson, Arizona 85706

SERVICE INFORMATION

TOLL FREE NUMBER:

1-800-528-9131

CHAMBERLAIN

®

THREE YEAR LIMITED WARRANTY

10 YEAR BELT LIMITED WARRANTY & LIFETIME MOTOR LIMITED WARRANTY

The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally
installed, that it is free from defect in materials and/or workmanship for a period of three years from the date of purchase, [and that the belt is free
from defect in materials and/or workmanship for a period of 10 years from the date of purchase and that the motor is free from defect in materials
and/or workmanship for the lifetime of the product]. The proper operation of this product is dependent on your compliance with the instructions
regarding installation, operation, maintenance and testing. Failure to comply strictly with those instructions will void this limited warranty in its
entirety.

If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, call 1-800-528-9131, toll free,
before dismantling this product. Then send this product, pre-paid and insured, to our service center for warranty repair. You will be advised of
shipping instructions when you call. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product
returned for warranty repair. Products returned to Seller for warranty repair, which upon receipt by Seller are confirmed to be defective and
covered by this limited warranty, will be repaired or replaced (at Seller’s sole option) at no cost to you and returned pre-paid. Defective parts will
be repaired or replaced with new or factory-rebuilt parts at Seller’s sole option.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE THREE YEAR LIMITED
WARRANTY PERIOD SET FORTH ABOVE [EXCEPT THE IMPLIED WARRANTIES WITH RESPECT TO THE BELT AND MOTOR, WHICH
ARE LIMITED IN DURATION TO THE BELT 10 YEARS AND MOTOR LIFETIME LIMITED WARRANTY PERIOD FOR THE BELT AND
MOTOR], AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD.  Some States do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you. THIS LIMITED WARRANTY DOES NOT COVER NON-
DEFECT DAMAGE, DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO
ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY
ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT, REPLACEMENT OF
BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON-RESIDENTIAL USE.

THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE DOOR OR GARAGE DOOR
HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS, DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITED
WARRANTY ALSO DOES NOT COVER ANY PROBLEMS CAUSED BY INTERFERENCE. ANY SERVICE CALL THAT DETERMINES THE
PROBLEM HAS BEEN CAUSED BY ANY OF THESE ITEMS COULD RESULT IN A FEE TO YOU. 

UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN
CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL SELLER’S LIABILITY FOR BREACH OF
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED
HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS
PRODUCT.

Some states do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitation or exclusion may not
apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Summary of Contents for Whisper Drive Security+ HD800D

Page 1: ...er s Manual Please read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless The Protector System is connect...

Page 2: ...unit 9 Install the idler pulley 9 Install the belt and attach the belt cap retainer 10 Set the tension 11 Installation 11 26 Installation safety instructions 11 Determine the header bracket location 1...

Page 3: ...Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or binding...

Page 4: ...upport bracket and additional fastening hardware may be required Installation Step 10 Depending upon garage construction extension brackets or wood blocks may be needed to install sensors Installation...

Page 5: ...rsing Sensor Access Door FINISHED CEILING Support bracket fastening hardware is required See page 16 Safety Reversing Sensor Header Wall Gap between floor and bottom of door must not exceed 1 4 6 mm W...

Page 6: ...LIGHT Motion Detecting Door Control Panel SECURITY Keyless Entry The Protector System 2 Safety Reversing Sensors 1 Sending Eye and 1 Receiving Eye with 2 Conductor White White Black Bell Wire attache...

Page 7: ...30 Drywall Anchors 2 Clevis Pin 5 16 x1 1 Rope Lock Washer 5 16 7 Lag Screw 5 16 9x1 5 8 2 Hex Bolt 5 16 18x7 8 4 Clevis Pin 5 16 x1 1 4 1 Lag Screw 5 16 18x1 7 8 2 Screw 6ABx1 1 4 2 Screw 6 32x1 2 Cl...

Page 8: ...ge about 4 3 4 12 cm from the far end 1 Remove the straight door arm and hanging bracket packaged inside the front rail and set aside for Installation Step 5 and 12 NOTE To prevent INJURY while unpack...

Page 9: ...he window Keep the ribbed side toward the rail and allow it to hang until Assembly Step 5 Remove the tape from the idler pulley The inside center should be pre greased If dry regrease to ensure proper...

Page 10: ...p and onto pin notches until both pins are securely locked in place 5 Insert the trolley threaded shaft through the hole in the trolley Be sure the belt is not twisted and the FLAT side faces the rail...

Page 11: ...sult in SEVERE INJURY or DEATH 3 ALL repairs to cables spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener 4 Disable ALL locks and remove AL...

Page 12: ...r the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 13 for ceiling installation To prevent possib...

Page 13: ...nting toward the ceiling Mark the vertical set of bracket holes Drill 3 16 pilot holes and fasten the bracket securely to a structural support with the hardware provided Lag Screw 5 16 9x1 5 8 HARDWAR...

Page 14: ...der bracket with the two plastic spacers included in the hardware bag Place the spacers inside the bracket on each side of the rail as illustrated Position the opener on the garage floor below the hea...

Page 15: ...enient for setting an ideal door to rail distance Remove foam packaging Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way a...

Page 16: ...nd nuts 6 Check to make sure the rail is centered over the door or in line with the header bracket if the bracket is not centered above the door 7 Remove the 2x4 Operate the door manually If the door...

Page 17: ...for snug fit Drill and install top screw with care to avoid cracking plastic housing Do not overtighten Insert top tabs and snap on cover 3 For standard installation only Run bell wire up wall and ac...

Page 18: ...ter trolley Adjust rope length so the handle is 6 feet 1 83 m above the floor Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement Secure with an overhand knot NOTE If...

Page 19: ...g cord Connect the black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be ground...

Page 20: ...15 cm above the floor Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the...

Page 21: ...p hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figure 2 3 Place the bracket again...

Page 22: ...s not obstructed alignment is required Loosen the sending eye wing nut and readjust aiming directly at the receiving eye Lock in place Loosen the receiving eye wing nut and adjust sensor until it rece...

Page 23: ...les Secure the door bracket using the two 1 4 14x5 8 self threading screws Figure 2A Alternately use two 5 16 bolts lock washers and nuts not provided Figure 2B Metal insulated or light weight factory...

Page 24: ...he door if required for your installation Refer to the dotted line optional placement drawing Header Wall Vertical Centerline of Garage Door Finished Ceiling Optional Placement of Door Bracket Header...

Page 25: ...are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Bring arm sections together Find two pairs of holes that l...

Page 26: ...the trolley using the 5 16 x1 1 4 clevis pin and ring fastener NOTE Adjusting the limits on the following page The trolley will automatically connect If not review the trolley lockout feature on page...

Page 27: ...essure on the rail rail should not bow upwards and the belt should not sag or droop below the rail Push the remote control or door control Figure 3 This sets the DOWN close limit and begins opening th...

Page 28: ...r Light will stop flashing when the force has been learned The unit has learned the forces required to open and close your door The door must travel through a complete cycle UP and DOWN in order for t...

Page 29: ...avel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY CHECK Test the Safety Reverse System after Each adjustm...

Page 30: ...Motion Detecting Control Console is activated Bulb size is A19 Bulb power is 100 watts maximum Security light feature Lights will also turn on when someone walks through the open garage door With a M...

Page 31: ...1 2 minute interval can be changed to 1 1 2 2 1 2 or 3 1 2 minutes as follows Press and hold the Lock button until the light blinks about 10 seconds A single blink indicates that the timer is reset to...

Page 32: ...otor unit has been installed position the BBU above the motor unit to a structural support joist within BBU s cord length of 3 9 m Figure 2 Attach the BBU to the support by using the ceiling mount hol...

Page 33: ...it power cord from the electrical outlet A solid yellow LED indicates the BBU is operating on battery power A flashing yellow LED with beep indicates the BBU is operating on battery power and that the...

Page 34: ...lace the battery with only 3V2032 coin cell batteries NOTICE To comply with FCC and or Industry Canada rules IC adjustment or modifications of this receiver and or transmitter are prohibited except fo...

Page 35: ...n completely Is something obstructing the door Is it out of balance or are the springs broken Remove the obstruction or repair the door 8 The door opens but won t close If the opener lights blink chec...

Page 36: ...ple in wire replace as needed Disconnect wires at door control touch wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from moto...

Page 37: ...AMMING 37 Your garage door opener has already been programmed at the factory to operate with your hand held remote control The door will open and close when you press the large push button Below are i...

Page 38: ...porary 4 digit PIN After a programmed number of hours or number of accesses this temporary PIN expires and will no longer open the door It can be used to close the door even after it has expired To se...

Page 39: ...n remote control 3 10A20 3V 2032 Lithium battery 4 29B137 Visor clip 5 41A2828 Emergency release rope and handle assembly 6 41B4494 1 2 Conductor bell wire white and white red 7 41A5047 3 Header brack...

Page 40: ...C motor wire harness 41C5418 Light socket wire harness 5 41D605 1 Motor 80kg 100kg 6 41DB001 Receiver logic board assembly with end panel KEY PART NO NO DESCRIPTION 7 41B5351 7 Power supply 8 41C168 T...

Page 41: ...when it detects a person entering the garage Sensor can be easily deactivated when desired 3 Button Mini Remote Control with SECURITY With key ring and fastening strip 956D 940D 10 Foot 3 m Rail Exte...

Page 42: ...OPERATOR NOTES 42...

Page 43: ...OPERATOR NOTES 43...

Page 44: ...or warranty repair which upon receipt by Seller are confirmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned p...

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