EN
More information on our website: https://chacon.com/fr/
Compatible products: 34035, 34036, 34038, 34043, 34044, 34045, 34046
8. Problem solving
1. False alarms from the main unit
a)Check that there are no animals near the motion detector.
b) In hot weather, moving shadows may also activate the alarm. Also ensure that the detector is
not installed near a radiator or heat source.
c) Check that there are no devices with strong electromagnetic fields near the door/window
sensor. Strong electromagnetic fields can cause false alarms.
2. The main unit doesn’t receive a signal from the transmitter
a) Check if the pairing between the transmitter and the main unit was successful.
b) If pairing was successful, check the battery voltage of the main unit and transmitter. Low
voltage will result in product failure.
3. No alarm sounds after a detection
a) Check if the low battery indicator is flashing (please replace the batteries immediately).
b) If the unit is armed and set to HOME mode and the PIR sensor detects an intrusion, the alarm
will not sound. The PIR sensor is disabled in HOME mode. Check if the main unit is installed
correctly.
