C1.2 User Manual
34
10 Troubleshooting
Error
Action
No power
Check the AC power cord
Check the power button at the back of the unit
Check the mains fuse on the AC power cord receptacle
Remote control
Check if the unit is connected to the AC supply and powered-on
does not work
Check that the distance to the unit is not too great. Move closer and try again.
The C1.2’s Standby LED should briefly illuminate
Change the batteries in the remote control if required (Remote control LED
does not illuminate)
Make sure the C1.2 is not configured as a Slave on the network (Settings /
Network / Config)
Make sure Factory Settings / Remote Control parameter matches your RC5
remote control (Pre2 by default)
No sound
Check that your source is playing
(general)
Check that your amplifier is turned-on and speakers are connected
Check that the system volume setting is not too low
Check that the correct input is selected on your C1.2
No sound
Your C1.2 is muted. Unmute using first RC button
(
7
is displayed)
No sound
There is no incoming digital stream for the selected input, or it is at an
(FS Unknown is displayed)
unsupported sampling frequency. Check supported audio format in the
specification table (chapter 11). Try switching to another input to verify that
your C1.2 works well on other inputs
No sound
Incoming audio stream is non-PCM (e.g. AC3 or DTS).
(“INVALID SIGNAL IN”
Only play PCM or DoP on standard digital input, and PCM or DSD on CH-Link
is displayed)
and ethernet streaming inputs
No sound
C1.2 is not locked to its clock source (
J
)
(
K
is displayed)
Please refer to advanced clocking chapter7. for details on valid clocking
combinations
If you are using a clocking scheme involving external clock in/out (SYNC-I/O
option board), make sure that the 75
Ω
BNC cable is properly connected and
not damaged
No sound
The source (e.g. D1.5 CD/SACD drive) and the C1.2 are not synchronized
(“CLOCKING ERR.”
Please refer to Advanced clocking chapter 7. to make sure a valid clocking
is displayed)
scheme is used. If you are using a clocking scheme involving external clock in/
out (SYNC-IO option board), make sure that the 75
Ω
BNC cable is properly
connected and not damaged.
