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C750 & C750R User

Manual Page 5

6.5 INTELLIGENT CARD (OPTIONAL) ................................................................................................................ 50

6.6 UPS MANAGEMENT SOFTWARE ................................................................................................................ 51

6.6.1 WINPOWER ........................................................................................................................................... 51

6.6.2 WINPOWER VIEW APP .......................................................................................................................... 51

7. UPS MAINTENANCE .......................................................................................................................................... 52

7.1 EQUIPMENT CARE ...................................................................................................................................... 52

7.2 TRANSPORTING THE UPS ............................................................................................................................ 52

7.3 STORING THE EQUIPMENT .......................................................................................................................... 52

7.4 RECYCLING ................................................................................................................................................. 52

8. TROUBLESHOOTING .......................................................................................................................................... 53

8.1 TYPICAL ALARMS AND FAULTS .................................................................................................................. 53

9. SPECIFICATIONS ................................................................................................................................................ 55

9.1 UPS BLOCK DESIGN .................................................................................................................................... 55

9.2 UPS SPECIFICATIONS .................................................................................................................................. 56

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Summary of Contents for C750

Page 1: ...C750 C750R SERIES An uninterruptible power supply UPS incorporating online double conversion technology which eliminates all mains power disturbances and IOT Technology www certaups com For assistance please contact your local CertaUPS partner Scan to download the APP ...

Page 2: ...ATTERY MODULE EBM DC SOURCE TO UPS 33 3 4 3 Wiring with Rackmountable RT MBP MBP source to RT UPS only 35 4 PARALLEL SYSTEM INSTALLATION AND OPERATION OPTIONAL 36 4 1 WIRING FOR AC DC CABLE 36 4 1 1 Input Output wiring specifications 36 4 1 2 Wiring for AC cable AC source to UPS 37 4 1 1 1 WIRING WITH EXTERNAL BATTERY MODULAR EBM DC SOURCE TO UPS 40 WIRING FOR PARALLEL SIGNAL CABLE 40 PARALLEL SYS...

Page 3: ...E 51 6 6 1 WINPOWER 51 6 6 2 WINPOWER VIEW APP 51 7 UPS MAINTENANCE 52 7 1 EQUIPMENT CARE 52 7 2 TRANSPORTING THE UPS 52 7 3 STORING THE EQUIPMENT 52 7 4 RECYCLING 52 8 TROUBLESHOOTING 53 8 1 TYPICAL ALARMS AND FAULTS 53 9 SPECIFICATIONS 55 9 1 UPS BLOCK DESIGN 55 9 2 UPS SPECIFICATIONS 56 ...

Page 4: ...ousehold waste but be separately collected and recycled EU separate collection mark for waste electrical and electronic equipment WEEE Indicates that the item must not be disposed of to the normal household waste but be separately collected and recycled Information advice help Refer to the user manual KEEP THESE INSTRUCTIONS IN A SAFE PLACE This manual contains important instructions that should b...

Page 5: ... applicable to equipment and remote battery supplies not having a grounded supply circuit PRODUCT SAFETY l The UPS connection instructions and operation described in the manual must be followed in the indicated order l UPS enclosure IP rating IP20 l CAUTION To reduce the risk of fire the unit connects only to a circuit provided with branch circuit overcurrent protection for l The upstream circuit ...

Page 6: ...ergized for a period of 24 hours at least once every 6 months for a normal storage temperature less than 25 C This charges the battery thus avoiding possible irreversible damage l During the replacement of a Battery Module it is imperative to use the same type and number of batteries as the original Battery Module provided with the UPS to maintain an identical level of performance and safety l Thi...

Page 7: ...oblems including power failures power sags power surges brownouts line noise high voltage spikes frequency variations switching transients and harmonic distortion 1 1 SPECIAL CHARACTERISTIC Double converter with pure sine waveform output Full digital control Output power factor 1 High charger capability the charger current is up to 13Amps Smart charging method to expand battery life time EBM quant...

Page 8: ...Follow all local regulations for the disposal of packing materials Product The product is mainly made up of recyclable materials Dismantling and disassembly must take place in compliance with all local regulations concerning waste At the end of its service life the product must be transported to recycling centers re use and treatment facilities for Waste Electrical and Electronic Equipment WEEE Ba...

Page 9: ...ssis only not including panel Tower Model Product Description Net Weights kg Unit Size W x H x D mm UPS C750 100 B 106 300 805 5 633 2 C750 200 B 159 5 C750 100 C 52 9 C750 200 C 54 2 EBM C750 BB10p 1 95 2 225 589 416 C750 BB20p 2 115 6 1 For tower 10kVA UPS 2 For tower 20kVA UPS strings Rackmounable Model Product Description Net Weights kg Size W x H x D mm UPS C750R 100 C 23 8 438 129 3U 559 C75...

Page 10: ...tem installation Intelligent Card Dry Contact card C Relay See in chapter 6 5 C NMC card MODBUS card C Modbus EMP Temperature and humidity sensors C EMP WLAN module WLAN module C WIFI Wireless connection for IoT Battery cable Battery cable 20 or 40 batteries for Tower UPS connect with user s own EBM 1 8m length see in chapter 3 4 3 Battery cable 20 or 40 batteries for Tower UPS connect with user s...

Page 11: ...a 2 EBM label 1 2 1 2 3 1 DRY in out 2 RPO 3 RJ45 for EBM detect 4 Maintenance bypass switch 5 Main input switch and bypass input switch 6 AC input output port terminal block 7 External battery port Rear view 8 Intelligent slot 9 RS232 10 Ethernet port RJ45 for IoT function 11 USB 12 Wireless HDMI for IoT function 13 Parallel port optional Rear view 1 Fuse board cover replace EBM fuse 2 EBM port 1...

Page 12: ...tton 2 Touch screen 3 LED indicator Rear view 1 Intelligent slot 7 DRY in out 2 RS232 8 RPO 3 Ethernet port RJ45 for IoT function 9 RJ45 for EBM detection RT MBP detection 4 USB 10 AC input output port terminal block 5 Wireless HDMI For IoT function 11 External battery port terminal block 6 Parallel port optional by factory default is no ...

Page 13: ...l Page 15 External Battery Module EBM Front view 1 EBM label area 2 EBM label Rear view of EBM C750R BB10P for 10kVA 1 Fuse board cover replace EBM fuse 2 EBM port 1 3 EBM port 2 4 EBM detection Box RJ45 port 5 Ground screw ...

Page 14: ...C750 C750R User Manual Page 16 Rear view of EBM C750R BB20P for 20kVA 1 Fuse board cover replace EBM fuse 2 EBM port 1 3 EBM port 2 4 EBM detection Box RJ45 port 5 Ground screw ...

Page 15: ...least two persons 3 1 UNPACKING AND INSPECTING Unpacking the unit in a low temperature environment may cause condensation to occur in and on the cabinet Do not install the unit until the inside and outside of the unit are absolutely dry hazard of electric shock If any equipment has been damaged during shipment keep the shipping cartons and packing materials for the carrier or place of purchase and...

Page 16: ...use Packaging materials must be disposed of in compliance with all local regulatios concerning waste 3 2 CHECKING THE ACCESSORY KIT Varify that the following additional items are included with the unit Tower model C750 100 200 C C750 100 200 B Tower EBM Battery cable O EBM detection cable Copper bus bar USB cable Parallel cable O O Tower foot PLEASE FIND UPS PRODUCT DIAGRAMS AND FULL TECHNICAL SPE...

Page 17: ... EBM to EBM EBM detection cable Copper bus bar with jumper cable USB cable Parallel cable O O Tower foot Rack ear Rack rail kit O O O Note Standard configuration O Option default is Not configured PLEASE FIND UPS PRODUCT DIAGRAMS AND FULL TECHNICAL SPECIFICATIONS IN CHAPTER 9 OR VISIT http www certaups com PRODUCT CERTAUPS C750R ...

Page 18: ...bility 2 Install the unit to ground optional Place 4pcs bolts M8 is recommended in the final location for bolt positions please refer to below then fix the unit to the bolts EBM model It is recommended to place EBMs to UPS s right side 1 Place the unit on a flat surface in its final location and install Tower foot for stability 2 Install the unit to ground optional Place 4pcs bolts M8 is recommend...

Page 19: ... This procedure is suitable for 19 inches rack cabinet installation it is recommended that the depth of the cabinet be no less than 800mm UPS model Identify the final position and keep 3U space for this installation 1 Install the rail kit if configured This rail kit is 2U with screw holes M5 the depth of the rail kit is 443 773mm 2 Fasten the rail kit to the cabinet with 8pcs M5 screws washers as ...

Page 20: ...djust the display orientation EBM model 1 Place EBM modular to UPS s right side and align with front panel 2 Screw the UPS s tower foot one is to UPS s side another one to EBM s side as above 2 EBMs are required for R 20kVA UPS please keep an enough space for installation 1 EBM modular must be installed on the lower level of the UPS as shown below 2 2 EBMs are required for R 20kVA UPS each EBM wit...

Page 21: ...ing label should be added on the backfeed contactor or device Before operating the UPS input be isolated and measured to check correct voltages and polarity Backfeed contactor current rating should be larger than that off the UPS input current rating Below figures show the wiring system of UPS input Always adhear to the local wireing regulations and requirements for backfeed contactors Single phas...

Page 22: ...main input 125A 125A 3 phase main input 63A 63A 1 phase bypass input 125A 125A 3 phase bypass input 63A 63A Recommended circuit breaker current specifications UPS power rating Output mode Breaker current 10kVA 1 phase output 63A 3 phase output 32A 20kVA 1 phase output 125A 3 phase output 63A Recommended battery circuit breaker current specifications UPS power rating Breaker current 10kVA 80A 20kVA...

Page 23: ... the region and the actual situation of the user 3 4 2 Wiring for AC cable AC source to UPS UPS power rating Input Output Mode Input Output Battery Main input Bypass input Ground wire L wire N wire L wire N wire L wire N wire Groun d wire N wire Groun d wire 10kVA 3 3 4 4 4 4 10 4 4 4 10 10 3 1 4 4 10 10 10 10 10 10 10 10 1 1 16 16 10 10 16 10 10 10 10 10 20kVA 3 3 10 10 10 10 10 10 10 10 10 10 3 ...

Page 24: ...input b is bypass input 2 UPS output N N L1 L2 L3 PE The UPS is supplied with busbars as below for 6 modes of wiring application default is 3 3 mode single source Busbars Mode Item Figure 3 3 Single source 3 3 Dual source 3 1 Single source 3 1 Dual source 1 1 Single source 1 1 Dual source 1 5pcs 2pcs 2pcs 2pcs 2pcs 2pcs 3 1pc 1pc 1pc 1pc 4 1pc 5 1pc 1pc 6 1pc 7 1pc ...

Page 25: ...w of chassis first Short terminal N N with busbar 1 connect AC cable N Connect terminal L1 L2 L3 to AC cable L1 L2 L3 Mode 3 3 dual source Input Connect ground cable PE to ground screw of chassis first Short terminal N N with busbar 1 connect AC main source cable N and bypass source cable N Connect input terminal mL1 mL2 mL3 to main source cable L1 L2 L3 Connect bypass terminal bL1 bL2 bL3 to bypa...

Page 26: ...nal N N with busbar 1 connect AC cable N Short terminal L1 L2 L3 with busbar 3 connect AC cable L Mode 3 1 dual source Input Connect ground cable PE to ground screw of chassis first Short terminal N N with busbar 1 connect AC main source cable N and bypass source cable N Connect input terminal mL1 mL2 mL3 to main source cable L1 L2 L3 Short bypass terminal bL1 bL2 bL3 with busbar 5 connect bypass ...

Page 27: ... Short terminal L1 L2 L3 with busbar 3 connect AC cable L Mode 1 1 dual source Input Connect ground cable PE to ground screw of chassis first Short terminal N N with busbar 1 connect AC main source cable N and bypass source cable N Short input terminal mL1 mL2 mL3 with busbar 7 connect main source cable L Short bypass terminal bL1 bL2 bL3 with busbar 5 connect bypass source cable L Output Connect ...

Page 28: ... 3 UPS output PE N N L1 L2 L3 4 External battery port PE N N UPS provide busbars and jumper cables as below for 6 modes of wiring application default is Mode 3 3 single source Mode Item Figure 3 3 Single source 3 3 Dual source 3 1 Single source 3 1 Dual source 1 1 Single source 1 1 Dual source Copper busbar 1 2pcs 2pcs 2pcs 2pcs 2pc 2pcs 2 2pcs 2pcs 2pcs 3pcs Jumper cable 3pc 1pc 3pc ...

Page 29: ... connect AC main source cable N and bypass source cable N Connect input terminal L1 L2 L3 to main source cable L1 L2 L3 and bypass terminal L1 L2 L3 to bypass source cable L1 L2 L3 Output Connect ground cable PE to chassis first Short terminal N N with busbar 1 connect AC cable N Connect terminal L1 L2 L3 to AC cable L1 L2 L3 Input Connect ground cable PE to chassis first Short terminal N N with b...

Page 30: ...t ground cable PE to chassis first Short terminal N N with busbar 1 connect AC cable N Short terminal L1 L2 L3 with busbar 2 connect AC cable L Input Connect ground cable PE to chassis first Short terminal N N with busbar 1 connect AC main source cable N and bypass source cable N Short input terminal L1 L2 L3 with busbar 2 connect main source cable L Short bypass terminal L1 L2 L3 with busbar 2 co...

Page 31: ...he EBM make sure that the EBM specifications is compatible with UPS configuration 4 Do not reverse the polarity of the external battery EBM wiring schematic diagram is shown below Connect EBM to UPS with Battery cable and EBM detect cable Tower EBM Single set of EBM Multiple sets of EBM Note EBM automatic detection function supports up to 3 EBMs for tower 10kVA UPS For more EBM quantity max up to ...

Page 32: ... For 20kVA UPS Connect with user s own EBM Tower model Connect user s own EBM or external batteries to UPS with Battery cable if configured Note Extend runtime with up to 6 EBMs for each 10kVA UPS Note Extended runtime with up to 6 sets of EBM for each R 20kVA UPS ...

Page 33: ... follow cable specification and the maximum length of battery cable 10 meters 3 DC breaker or DC fuse is required for each EBM 3 4 3 Wiring with Rackmountable bypass The rackmount bypass is an optional module The UPS can be used with the bypass to implement the maintenance bypass switching function to ensure that the output of the system is not affected during the UPS maintenance ...

Page 34: ... between the load and the parallel UPS is greater than 20 meters the length difference between the input output lines between the UPSs in the parallel system is less than 5 2 Professional installation is required This chapter introduces how to wire AC IN OUT cable to UPS in parallel system and UPS connecting with EBM MBP 4 1 1 Input Output wiring specifications Cable select table for the parallel ...

Page 35: ...0 240 150 150 240 150 150 150 70 70 Note 1 Please select the larger cross section conductor for the parallel system AC IN cable in the single source application 2 In the three phase output mode if the load is an unbalanced load the L wire of the bypass and output may exceed the rated current and the maximum rated current will be 1 732 times The corresponding protection device and wiring cable must...

Page 36: ...C750 C750R User Manual Page 38 3 3 configuration dual source 3 1 configuration singlel source 3 1 configuration dual source ...

Page 37: ...C750 C750R User Manual Page 39 1 1 configuration single source 1 1 Configuration dual source ...

Page 38: ...o set up common battery user s own battery for all UPSs Please refer to below diagram for battery wiring Note Common battery configuration is not suitable for standard model WIRING FOR PARALLEL SIGNAL CABLE Parallel system parallel cable diagram Connect each UPS one by one with parallel cable make sure the cable is screwed to parallel port tightly It is recommended to lock the parallel cable as ab...

Page 39: ...0 5V among the parallel system If the difference is more than 0 5V the UPS need to calibrated 4 If the output voltage difference is less than 0 5V pressing button continuously for one UPS of the system to turn off the system Turn off the input breakers to let UPS shut down Then switch on the output breakers for all the UPS 5 Turn on the input breakers for the parallel UPS Pressing button continuou...

Page 40: ...ypass without output The Button button function description On off When only battery power is available press to power on When UPS is not turned on pressing this key to turn on When working normally press to pop up the shutdown page When the UPS is in fault mode press to clear the fault some faults cannot be cleared directly The Buzzer The buzzer General Meaning 1 beep every 2 minutes Load supplie...

Page 41: ... measurements Different icon shows the phase number of Utility Click on this icon will bring up a popup of measurements of the utility Output status and measurements Different icon shows the phase number of output Click on this icon will bring up a popup of measurements of the output Energy flow chart The sick solid line means there is energy flow the double thin line means nothing System time It ...

Page 42: ...et IoT function inside UPS Battery test Parallel Starts a single battery test in parallel mode Reset fault Clear active fault Reset factory setting Restore to default factory settings Single UPS shutdown Operate this machine to exit parallel connection Product Info UPS model Model name input output phase Serial number Serial number of UPS UPS firmware version Version of UPS firmware LCD firmware V...

Page 43: ...mode Enabled Disabled Enabled Screen rotation Auto Rotate Horizontal Vertical Auto Rotate Input Site wiring fault 1 Enabled Disabled Disabled Bypass voltage low limit 110 V_inverter 15V 187V Bypass voltage high limit V_inverter 15V 276V 264V Bypass frequency low limit 10 5 10 Bypass frequency high limit 5 10 10 HE voltage low limit 15 5 10 HE voltage high limit 5 20 10 HE frequency low limit 10 5 ...

Page 44: ...bled Low bat warning 0 100 0 Low remaining time warning 0 999min 0min Restart battery level 0 100 0 Charger current 1 13A 4A for 10 20KS 1 4A for 15K 2A for 10K 20K External battery setting Auto detection Manual AH setting Manual AH setting 9 300AH Auto detection Communica tion Dry in No function Start UPS Remote shut down Maintenance bypass No function Dry out load powered on battery Low battery ...

Page 45: ...ll beep and the UPS will start up After a few seconds the UPS will go to normal mode 6 If the utility power is abnormal the UPS will transfer to Battery mode 7 When the battery is not connected the UPS can still be startup After the startup there is alarm of battery not connected If the utility power is abnormal the UPS load will not be protected 8 The load is powered by the UPS and the LCD shows ...

Page 46: ...ttery mode and the buzzer beep for 4 seconds to remind that the battery is discharged 6 Since there is no utility power input the input abnormal alarm will be displayed on the LCD 5 7 UPS SHUTDOWN Shutdown the UPS with utility power mode 1 UPS working with utility power press the button for more than 3s the LCD pops up to confirm the shutdown page 2 After clicking Confirm the UPS performs shutdown...

Page 47: ...ee Settings Dry in Dry in Comments Connector type 1 3mm Maximum wires External breaker specification 60 V DC 30 V AC 20 mA max Dry out Dry out is the relay out dry out function can be configured see Settings Dry out Dry out Comments Connector type 1 3mm Maximum wires Inner Relay specification 24Vdc 1A 6 3 IoT INTERNET OF THINGS The built in ethernet port and WLAN port C WIFI optional accessary ena...

Page 48: ...e to facilitate remote monitoring of the UPS into your own software Please contact your local CertaUPS representative for product details 6 5 INTELLIGENT CARD OPTIONAL Intelligent Card allow the UPS to communicate with different types of devices in variety of networking environments The UPS could use the following connectivity cards please contact your local distributor for details C NMC card Idea...

Page 49: ...wnload html 2 Choose the operation system you need and follow the instruction described on the website to download the software 3 When downloading all required files from the internet Please enter the serial number below to install the software When you finish installation restart your computer the WinPower software will appear as a green plug icon located in the system tray near the clock 6 6 2 C...

Page 50: ...ge If batteries were never recharged over 6 months do not use them Contact your service representative 7 4 RECYCLING Contact your local recycling or hazardous waste center for information on proper disposal of the used equipment Do not dispose of the batteries in the fire Which may cause battery explosion The batteries must be rightly disposed according to local regulation Do not open or destroy t...

Page 51: ...Alarms are recorded into the Event log and displayed on the LCD status screen with the logo blinking Some alarms may be announced by a beep every 1 second Example Battery low l Faults are announced by a continuous beep and red LED recorded into the Event log Example Output short circuit Use the following troubleshooting chart to determine the UPS alarm condition 8 1 TYPICAL ALARMS AND FAULTS To ch...

Page 52: ...eg Charger Failure UPS internal fault Consult dealer Bad Battery Count Unreasonable battery number Check whether the actual battery cell number is consistent with the set value Pos Bus Over Volt UPS internal fault the DC BUS voltage is too high Consult dealer Neg Bus Over Volt UPS internal fault the DC BUS voltage is too high Consult dealer Pos Bus Under Volt UPS internal fault the DC BUS voltage ...

Page 53: ...d the ambient temperature Byp SCR Over Temp Charger Over Temp Fault UPS Ambient Over Temp The ambient temperature is too high Check the environment ventilation Fan Lock Fan abnormal Check if the fan is running normally or fan detection cable disconnected ESS Fan lock Model Setting Wrong Wrong work mode Consult dealer Neg Power Fault Negative power fault Consult dealer Para Cable Lost The cable is ...

Page 54: ...uency 45 55Hz 50Hz system 54 66Hz 60Hz system Power Factor 1 OUTPUT Voltage Regulation AC Mode 220 230 240VAC 380 400 415VAC Maximum Power Factor 1 Transfer Time Line Battery 0ms Transfer Time INV Bypass 0ms Wafe form Pure sine wave Short Circuit Current on Normal Mode 3 phase output 30A for 10 1 cycle 74A for 10 1 cycle Short Circuit Current on Normal Mode 1 phase output 90A for 10 1 cycle 222A f...

Page 55: ... 62040 UKCA CE EMC IEC EN 62040 2 Performance IEC EN 62040 3 Rack UPS Model C750R 100 B C750R 100 C C750R 200 B C750R 200 C Capacity 10kVA 10kW 20kVA 20kW INPUT PERFORMANCE Input Voltage Range 110VAC 300VAC Rated Voltage 220 230 240VAC Main input rated current 3 phase 22A 43A Main input rated current 1 phase 65A 129A Bypass input rated current 3 phase 16A 31A Bypass input rated current 1 phase 47A...

Page 56: ...ault 2A 4A 2A 4A Charging range 1 13A adjustable OTHER MODE CVCF Yes deterating to 60 load PHYSICAL Dimension WxDxH mm 438 x 559 x 129 3U Net weight Kg 24 24 25 25 IP Protection Level IP20 ENVIRONMENT Operating Temperature 0 50 C derating 50 above 40 C excluding batteries Relative Humidity 0 95 non condensing Operating Altitude 0 4000m the load derating 1 every up 100m 1000 3000m Storage temperatu...

Page 57: ...C750 C750R User Manual Page 59 2 220VAC input phase voltage rated output power and maximum charging ...

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