GB
Pellet build up in
grate, door glass gets
dirty and flame is
weak
1. Insufficient combustion air
2. Pellets damp or unsuitable
3. Smoke extractor motor broken
4. Bad adjustment. Wrong ratio
between air and pellet
1. Check that the room air intake is present and free.
Check that the combustion air filter on the pipe
Ø 5 cm for air inlet is not obstructed.
Clean the grate and check that all the airways are clear.
Carry out a general cleaning of the combustion
chamber and the smoke duct.
Check the state of the door gaskets
2. Change the type of pellet
3. Check the motor and replace if necessary
4. Contact your Authorized Assistance Center
The smoke extraction
motor does not work
1. No electrical supply to
the
boiler
2. The motor is broken
3. Defective electronic board
4. Control panel broken
1. Check the supplay voltage and the protection fuse
2. Check the motor and capacitor and replace
if necessary
3. Replace electronic board
4. Replace the control panel
In the automatic
position the
boiler
always runs at full
power
1. Room thermostat set to
maximum
2. Temperature sensor defective
3. Control panel defective or
broken
1. Reset the thermostat temperature
2. Check the operation of the sensor and replace
if necessary
3. Check the panel and replace if necessary
The
boiler
starts
up “alone”
1. Incorrect programming of the
cronothermostat
1. Check the settings of the cronothermostat
The power does not
change even if you
manually adjust
1. The board is set to automatic
correction of power in proportion
to the temperature
1. Contact your Authorized Assistance Center
PROBLEM
POSSIBLE CAUSE
REMEdY
No increase in
temperature with
boiler
in operation
1. Incorrect combustion
adjustment
2. Boiler/system dirty
3. Insufficient
boiler
power
1. Check parameters
2. Check and clear the boiler
3. Check that the
boiler
is properly sized for the
requirements of the system
Anomalies related to the plumbing circuit
