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Solution
Alarm signals
In the event of a working defect, the system informs the user about the type of failure occurred.
The following table summarises the alarms, kind of problem and possible solution:
Lower
Display
Upper
Display
Kind of failure
NO
ACC
The
boiler
cannot start up
This is
the first light-up
Fill in the tank with pellets
Start up again
NO
FIRE
The pellet boiler
boiler
switched off while working
Fill in the tank with pellets
SONd
FUMI
The smokes sensor is broken or not connected
to the pcb
Contact an Authorized Assistance Center
Contact an Authorized Assistance Center
HOT
H20
The water temperature exceeds 90°C.
The circulating pump is blocked or there is no water
in the hydraulic system
Check the power supply on the pump.
Check limestone does not block the pump
impeller
SONd
H20
The water sensor is not connected
There is a short circuit on the water sensor
Check the water sensor is connected
Contact an Authorized Assistance Center
ALAR
ALAR
ALAR
ALAR
ALAR
ALAR
COOL
ALAR
ALAR
ALAR
ALAR
SERV
HOT
TEMP
The smokes temperature exceeds 280°C
Smokes sensor failure
Contact an Authorized Assistance Center
FAN
FAIL
dEP
FAIL
SIC
FAIL
PRESS
Smokes extractor blocked or broken
Obstructed flue
Pellets tank overheating
The system pressure does not reach 0,5 bar or
exceeds 2,3 bar
Contact an Authorized Assistance Center
Clean the flue or check there are no obstructed
grids near the smokes exhaust
Re-set the safety thermostat for pellets on the
back of the
boiler
. If the problem occurs again,
contact an Authorized Assistance Center
Reduce the system pressure
Charge the system
FIRE
There is no power supply
As soon as the power supply is back, the
boiler
starts a cooling cycle. After completing
the cycle it starts working automatically
The
boiler
has worked for 1300
hours. Supplementary maintenance
required
Regular checks should be carried out by the user, who should only contact the Authorized Assistance Center
if no solution is found.