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In normal combustion, the flame should have a tapered shape, compact, with character “lively” and with the tips tend
to be vertical or crushed towards the back of the firebox. You have to have the feeling that the flame is pulled upwards.
PROBLEM
POSSIBLE CAUSE
REMEdY
The flame thickens
at the base and the
tip has not pulled
upwards.
1. Bad regulation that
determines:
• Too full of pellets
• Low fan speed
2. The duct is obstructed or there
are pressures that hamper the
smooth evacuation of fumes
1. Define the adjustment of the
boiler
2. Clean the smoke duct and check the pressure
switch that measures the proper depression of
the chimney
Flame swollen and
bursting with color
from orange to yellow
with dark tips
1. Combustion wrong
2. Flame oxygen deficient
1. Define the adjustment of the
boiler
2. Make sure the air duct up to the brazier is not
obstructed
3. Contact your Authorized Assistance Center
Check for proper combustion of the shape and color of the flame
All repairs must be carried out exclusively by a specialised technician, with the
boiler
completely
cold and the electric plug pulled out. Is prohibited from any unauthorized modification to the
device and the replacement of parts with other non-original. The operations marked in bold type
must be carried out by specialised personnel.
Any kind of tampering or unauthorized substitution of
non-original of the
boiler
can be hazardous to the safety
of the operator and relieves the manufacturer from any
civil or criminal liability. Use only original spare parts.
Replace a worn before failure promotes the prevention of
injuries resulting from accidents caused by the sudden
failure of the components.
After 1300 hours of operation of the
heater will appear on the lower display
the word “SERV”, please contact your
Authorized Service Center for cleaning and
routine maintenance.
Problems and solutions
Warnings for cleaning
All cleaning of all parts must be carried out with the
boiler
completely cold and the plug disconnected.
Before effecting any maintenance operation or
cleaning on the
boiler
, take the following precautions:
• be sure that all parts of the
boiler
are cold
• be sure that the ashes are completely cold;
• be sure that the general switch is in the “OFF” position;
• be sure that the plug is pulled out of the socket to avoid
accidental contact;
• Once the maintenance phase is completed check that
everything is in order as per before the intervention (the
brazier is placed correctly).
Follow carefully the following cleaning
instructions. Failure to follow these
instructions could create problems
with the operation of the
boiler
.