21
Problem
Possible cause
Probable correction
Cube are partially formed
or are white at the bottom
Not enough water in the
water trough.
Check if the water supply
pressure is below 15 psig.
Check water supply; filter
may be restricted.
Check for a water leak at the
water trough.
Noise during operation.
The feet are not leveled
and locked
Level and lock the feet. See
“Leveling the Ice Maker”.
Certain
sounds
are
normal.
See “Normal Sounds”.
The ice maker stops
suddenly while making
ice.
The electricity is off.
Reconnect the power supply
line.
The room temperature is
out of the stated range.
Cut off the electricity; Let
the ice maker stop working
until the temperature returns
within the stated range.
The ice storage bin is full
of ice.
Remove some ice cubes;
Make sure the water curtain
and micro-switch are close.
The body of the ice maker
is electrified.
The grounding line isn’t
in the socket.
Use a socket meeting the
required electrical standard.
Scaling occurs frequently
inside the machine.
The hardness of the water
is too high.
Use a water-softening device
installed in front of the water
inlet.