CellPath JAY-0100-00A, User Manual, Page: 12 / 20

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User Manual
Symptoms Possible Cause Action Required
1. Unit does not operate/
No power to the instrument.
(Illuminated On/Off button not lit,
temperature controller not lit.)
A: Unit is not switched on.
B: Unit not plugged into power
supply.
C: Circuit breakers have been
triggered and need to be re-set.
D: Fuse in instrument lead plug
has failed.
E: Power supply failure.
A: Switch On
B: Plug in, and switch on unit.
C: Re-set circuit breakers.
D: Replace fuse or use a new
lead set.
E: Check that other electrical
instruments on the same
circuit are working. Check
distribution board for a trigged
circuit breaker or blown fuse.
2.
Power is supplied to the
instrument, but the hot plate
does not heat.
(Temperature does not rise on
the controller and the orange
heater light does not operate.)
A: Thermal cut out has
triggered.
B: Temperature of hot plate is
set too low.
C: Heating element has failed.
A: Re-set thermal cut out.
B: Check set temperature of the
hot plate.
C: Instrument should be
checked by a competent
person.
3. Instrument does not reach
working temperature as
quickly as expected.
A: Voltage selector set to the
in-correct voltage.
A: Set the voltage selectors at
the rear of the instrument to
the correct voltage for your
country.
4. Temperature of hot plate
seems to be fluctuating more
than expected.
(Expected temperature variation
±1°C from the set temperature.)
A: Temperature control
circuit fault.
A: Instrument should be
checked by a competent
person.
Troubleshooting Guide