Customer Support – (972) 231-1999 option 3
25
This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
When you click
, you will be redirected here (continued).
4 – 5 digit
Access
Code
below
65534.
Yes:
Access Code
has no
restrictions.
No:
Access Code
can be restricted
(see below).
Restrict
Access Code
by:
- Date Range
- Time Frame
- Days of the Week
- Number of Times it Can Be Used
Each device can have one
Hold Open Code
. This code is automatically created and
can only be edited by CellGate. To create a new code, the old one must be deleted
first.
Hold Open Codes
open the gate indefinitely until a code is re-entered or the "
Close
Gate
" function is used via the app or web portal.
