Customer Support – (972) 231-1999 option 3
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This guide provided by CellGate is intended as a reference guide for the gate access portal interface. It is not
intended to be used as a public resource outside of CellGate.
Tenant Resources – Inviting and Adding Sub-users
When tenants click on , they will be prompted to enter the notification type
(email, text or both), the name of the sub-user they’re inviting, and the sub-user’s
contact method (email or text).
Below is an example of what the invite email could look like.
When tenants click on , they will be prompted to enter their sub-user’s name
and login information manually. Sub-users cannot reset their own password; this is
done by callgroup managers or system administrators.
