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Split System Series
Product Warranty Information
CellarCool Product Terms and Conditions
Including Product Limited Warranty And Product Installation Requirements
For CellarCool Split System Series
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR CELLARCOOL COOLING
SYSTEM. INSTALLING YOUR CELLARCOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF
THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE,
YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
1. Purchase of a CellarCool Cooling System assumes that the Purchaser (“End User”) fully accepts and agrees
to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and Owner’s Manual
are shipped with each unit and, if another copy is needed, replacement copies can be downloaded from the
company website (cellarcool.com) or by contacting CellarCool directly for a new copy. CellarCool reserves the
right, in its sole discretion, to change its Terms and Conditions at any time, for any reason, without notice.
2. CellarCool Product Installation and Limited Warranty
A. Purchaser of the product must arrange for the product to be installed by a certified HVAC/R technician in
accordance with procedures set forth by CellarCool and described in the CellarCool Owner’s Manual.
B. The HVAC/R technician installing the product must complete the designated portion of the Split Startup Checklist
and provide licensing or certification identification number information to assist in the warranty registration
process.
C. Purchaser must return the completed Split Startup Checklist to CellarCool within thirty (30) days of installation
of Product. The Split Startup Checklist must be approved by CellarCool to activate the Limited Warranty. If the
Split Startup Checklist is approved, Purchaser will be sent activation approval documents and will start receiving
the benefits of the Limited Warranty throughout the warranty period. If the Split Startup Checklist is incomplete,
Purchaser will be informed they have five days to complete the Split Startup Checklist and re-submit to
CellarCool. The Split Startup Checklist will be reviewed again, and if denied, Purchaser will be informed that they
have 10 business days for corrective action. Failure to register the Product may result in loss of warranty.
D. Purchaser is responsible for the full costs of installation and any additional parts required for the proper and
complete installation of the product.
E. For Split Systems returned to CellarCool in accordance with the terms and conditions of the Limited Warranty,
CellarCool warrants against defects in material and workmanship as follows:
1. LABOR
- For a period of two (2) years commencing on the date of purchase, CellarCool will, at its option
and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or
installing warranty parts. Invoice for service must be forwarded to CellarCool for assessment and
processing. The Split System warranty is invalid if there is attempted repair by anyone other than an HVAC/R
technician approved by CellarCool to service the Product.
2. PARTS
- For a period of two (2) years commencing on the date of purchase, CellarCool will supply, at no
charge, new or rebuilt replacement parts in exchange for defective parts. Replacement parts are warranted
only for the remainder of the original warranty period.
3. FREIGHT
- For a period of two (2) years commencing on the date of purchase, if after CellarCool approved
evaluation the original Product failure is determined to be the cause of a manufacturers defect, and not the
cause of an installation error or other cause, CellarCool will cover at its option, freight for the replacement
parts or Product.
The following part or cause of failure is not the responsibility of CellarCool:
