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CEECO SSW-323-F, Service Manual, Page: 12 / 19

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CEECO SSW-323-F Service Manual Download Page 12

ISSUE 4.0 

CEECO 

Communication Equipment & Engineering Company 

PROPRIETARY 

12

7.0  TROUBLE SHOOTING GUIDE 

 

 

Always visually check the phone for loose or shorted wires, damaged terminals, 
or damaged parts. 

 

PROBLEM:  NO DIAL TONE AND/OR MCRK-2 CARD DOES NOT  

FUNCTION                                                                    

 
 POSSIBLE 

CAUSE:  

 

 

LINE CORD   

 

 

 

 RJ11C 

CONNECTOR   

 MCRK-2 

CARD 

 

   

 NETWORK 

 

    

 

NETWORK CABLE ASSY.   

 

HOOKSWITCH CABLE ASSY. 

 

 HOOKSWITCH 

ASSY. 

  

 MICROPROCESSOR   
 

HANDSET      

 

 

 
 

PROBLEM:  DIAL TONE IS DISTORTED  

 
 POSSIBLE 

CAUSE:  

 

 

NETWORK CABLE ASSY.   

 

HOOKSWITCH CABLE ASSY. 

 

 HOOKSWITCH 

ASSY. 

  

 MCRK-2 

CARD 

 

   

 NETWORK 

 

    

 HANDSET 

 

    

 
 PROBLEM: 

TRANSMITTER 

DOES NOT TURN ON   

 

 
 POSSIBLE 

CAUSE:  

 

 HANDSET 

 

    

 MCRK-2 

CARD 

   

 

NETWORK CABLE ASSY    

 

 NETWORK 

 

    

 

PROBLEM: TRANSMITTER 

DOES 

NOT TURN ON FOR INCOMING  

CALLS  

 
 POSSIBLE 

CAUSE:  

 

 

PHONE NOT PROGRAMMED TO ALLOW INCOMING CALLS. 

 

MCRK-2 CARD 

 

Summary of Contents for SSW-323-F

Page 1: ...MODEL SSW 323 F STAINLESS STEEL WALL TELEPHONE EQUIPPED WITH CAC5 01 FIRMWARE Serving the Telephone Industry Since 1930 Communication Equipment 519 W South Park Street Engineering Company Okeechobee...

Page 2: ...CO for assistance MODEL NUMBER MODEL SSW 323 F EQUIPPED WITH CAC5 01 FIRMWARE SERIAL NUMBER DATE MANUFACTURED LOCATION INSTALLED For us to better serve you please have this information available when...

Page 3: ...ING CONTINUED 7 PROGRAMMING CONTINUED 8 4 0 TESTING OPERATION 9 TESTING OPERATION CONTINUED 10 5 0 RECOMMENDED TOOLS AND TEST EQUIPMENT 10 6 0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS 11 7 0 TROUB...

Page 4: ...CEECO 323 F Stainless Steel Wall Telephone equipped with CAC5 01 firmware is a microprocessor based instrument designed to deter fraud from hand held tone dialers hookswitch dialing and other fraudul...

Page 5: ...keypad enter 97 to clear all user programmable memory Be slow and deliberate when pressing the keys during programming A partial or missed tone can result in improper programming 3 5 Each programming...

Page 6: ...automatically dial 9 when the handset is lifted Be sure to record you programmed number in the Location 19 table below for future reference LOCATION 19 TABLE __ __ __ __ __ __ __ __ __ __ __ 3 8 If th...

Page 7: ...911 to be called Entering 73587 allows only local calls beginning with 587 to be called This may be done for as many of the ten locations as you so choose If you have not programmed the phone for cal...

Page 8: ...__ __ __ 34__ __ __ __ __ __ __ __ __ __ __ 49__ __ __ __ __ __ __ __ __ __ __ 35__ __ __ __ __ __ __ __ __ __ __ 50__ __ __ __ __ __ __ __ __ __ __ 36__ __ __ __ __ __ __ __ __ __ __ 51__ __ __ __ _...

Page 9: ...ns do not seem to work properly repeat sections 3 2 3 3 3 6 3 9 and 3 12 only If restrictions still do not work please refer to section 11 2 4 3 If at any time the key is pressed three tones are heard...

Page 10: ...of the locations that were programmed If any of them do not work repeat sections 3 2 3 3 3 10 and 3 12 only It is not necessary to reprogram all of the speed dial numbers but only the ones that are no...

Page 11: ...inate on to the RJ11C terminal block on the backplate 6 5 The use of a gas tube station protector is recommended The station ground should not exceed 50 ohms 6 6 Plug the modular line cord from the co...

Page 12: ...RD RJ11C CONNECTOR MCRK 2 CARD NETWORK NETWORK CABLE ASSY HOOKSWITCH CABLE ASSY HOOKSWITCH ASSY MICROPROCESSOR HANDSET PROBLEM DIAL TONE IS DISTORTED POSSIBLE CAUSE NETWORK CABLE ASSY HOOKSWITCH CABLE...

Page 13: ...OPERATE PROPERLY POSSIBLE CAUSE KEYPAD CABLE ASSY KEYPAD MCRK 2 CARD PROBLEM LOSES MEMORY CONTENTS AFTER EXTENDED PERIODS OF NO USE POSSIBLE CAUSE LITHIUM BATTERY PROBLEM PHONE CANNOT BE PROGRAMMED P...

Page 14: ...bm HEARING AID COMPATIBLE Meets EIA standards ENVIRONMENTAL Temperature 0 C to 50 C Humidity 20 90 non condensating PROGRAMMING Via DTMF keypad TELEPHONE PANEL 16 Gauge Stainless Steel DIMENSIONS 5 Wi...

Page 15: ...ing Screw 1 301 581 Tongue Bracket Assembly 1 301 588 Hookswitch Cradle 2 301 570 Microswitch Assembly 1 301 018 Modular Line Cord 1 321 015 Backplate 1 301 054 Modular Connector RJ11C 1 303 505 Servi...

Page 16: ...twork through a registered jack provided by the Telephone Company in your area This jack is a modular outlet which you can order from your local telephone company 10 3 NOTIFICATION TO THE TELEPHONE CO...

Page 17: ...attached to the defective unit This information must be inside the shipping container 11 2 DIRECT ALL INQUIRES TO CEECO Repair Department 863 357 0798 telephone 863 357 0006 facsimile info ceeco net...

Page 18: ...any kind which have been caused by neglect abuse or improper operation of equipment CEECO will repair or replace any unit during this period if found to be defective for reasons other than abuse and...

Page 19: ...hen programming is completed move the mini jumpers to the OFF position NOTE Do not leave the mini jumpers in the ON position this will decrease battery life MOVE THE MINI JUMPERS TO THE ON POSITION BE...

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