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27
200316-01A
TROUBLESHOOTING
Problem
Possible Cause
Corrective Action
Heater produces a click-
ing/ticking noise just after
burner is lit or shut off.
1. Metal is expanding while
heating or contracting while
cooling.
1. This is common with most
heaters. If noise is exces-
sive, contact qualified ser-
vice technician.
White powder residue
forming within burner
box or on adjacent walls
or furniture.
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn
into white powder residue.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner or similar products.
Heater produces un-
wanted odors.
1. Heater is burning vapors
from paint, hair spray, glues,
etc. See IMPORTANT state-
ment, page 24.
2. Gas leak. See Warning State-
ment at the top of page 24.
3 Low fuel supply (propane/LP
gas only).
1. Ventilate room. Stop using
odor causing products while
heater is running.
2. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 17).
3. Refill supply tank (Propane/
LP models).
Heater shuts off in use
(ODS operates).
1. Not enough fresh air is avail-
able.
2. Low line pressure.
3. ODS/pilot is partially clogged.
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see
Care
and Maintenance
, page 23).
Gas odor exists even
when control knob is in
OFF position.
1. Gas leak. See Warning
Statement at top of page 24.
2. Control valve is defective.
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 17).
2. Replace control valve.
Moisture/condensation
noticed on windows.
1. Not enough combustion/
ventilation air.
1. Refer to
Air for Combus-
tion and Ventilation
require-
ments, page 7.