ROCKSTAR 900 ULTIMATE
ROCKSTAR 900 ULTIMATE
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ENGLISH
ENGLISH
6. TROUBLESHOOTING
Problem
Possible cause
Solution
The motor does not
operate
The battery does not work
any longer.
The metallic tubes, floor
brushes, batteries or the
device itself are not properly
assembled.
Charge the vacuum cleaner.
Make sure all parts of the device
are correctly assembled.
Suction power has
been reduced.
The dust tank is full.
The filter has too much dust.
The electric rotary brush inlet
is obstructed or the brush is
blocked.
Clean dust.
Clean or replace the filter.
Clean the dust inside the electric
rotary brush.
Insufficient operating
time after charge.
Insufficient charge time.
The battery is old.
Fully charge the battery following
the instructions in this manual.
Batteries are easily recycled. Go
to the closest maintenance point
and buy new batteries.
7. Error codes
Code
Problem
Cause
E1
The device turns off and does not
charge
Short-circuit
E2
The device does not charge
The charger’s voltage is below
36.3 V
E2
The device does not charge
The charger’s voltage is below
32.1 V
The device turns off
Low battery
E3
The device turns off and displays
E3
The motor short-circuits when
battery is low
E5
The device turns off and displays
E5
Main motor overload (second
level)
E6
The device turns off and displays
E6
Main motor overload
E9
The device turns off and displays
E9
Temperature too high or low
E7
The device stops working or does
not turn on and shows E7
Battery fault (first level)
E8
The device turns off and displays
E8
NTC error (thermistor short-
circuit)
High-efficiency
filter indicator
blinks
The device stops working or does
not turn on
High-efficiency filter not installed
The indicator
blinks
Works normally
The dust tank o the inlet filter is
blocked
The indicator
blinks
Works normally
Long brush full of hair
The indicator
blinks
Long brush and motor stop
working
Blocked long brush
Note:
The low battery warning will disappear when the charger is disconnected.
Low battery error (excluding shut down due to low battery), will stop after 6 seconds. If not,
press the on/off button to stop it.
Communication or NTC error: It will stop after 60 seconds.
8. TECHNICAL SPECIFICATIONS
Product reference: 05706
Product: Rockstar 900 Ultimate
100-240V ~ 50-60 Hz 0.8 A
Motor rated power: 550 W
Brush rated power: 50 W
Made in China | Designed in Spain