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CCTV Mule Instructions

10

Troubleshooting

Q.1

I have power to both Mules but I can not get

any video out of them. I have all the cameras

connected and outputs connected to the DVR.

A.1

Check the Mules are connected the correct way around.

The  transmitter  Mule  (TX)  should  have  the  camera  inputs

connected to it and sited at the camera end. The receiver Mule

(RX) should have the video outputs connected to the DVR and

should be sited at the DVR end.

Q.2

I have no video output and no power light lit.  

A.2

Check the power supply is connected correctly to both

Mules and outputting 12v D.C. Ensure the positive cable is

connected to the positive port 

(+) 

and the negative cable is

connected to the negative port 

(-)

(figure 1 & 2).

Q.3

I have connected my PTZ Dome to the system but can

not control it.

A.3

Check the ‘V4 or RS485’ switch on both Mules is set to

RS845 and not V4 (figures 1 & 2). Ensure the dome telemetry

cables are connected into the TX mule correctly, the positive data

cable is in RS485 port A and the negative data cable is in RS485

port B. Finally check the keyboard is connected to the RX Mule

and again the positive data cable is in RS485 port A and the

negative data cable is in RS485 port B.

Q.4

The output videos are very grainy and poor quality. 

A.4

You will need to adjust the gain control by turning the ‘Gain’

control switch on the Mules (figures 1 & 2). This is done with a

flat blade screwdriver, turn clockwise a fraction on the TX and

review the video output again this may need a few turns to fully

improve video quality.

Q.5

I have my audio device connected to the TX Mule but

no audio is coming out at the receiver end.

A.5

Ensure  that  the  audio  input  is  in  ‘Video  In  4’  on  the

transmitter (TX) Mule as this is the only port that will transmit

audio. Check the audio output device at the receiver (RX) end is

in ‘Video Out 4’. The ‘V4 or RS485’ switch must be set to V4 and

NOT RS485 (figures 1 & 2).

Q.6

My video going into the TX Mule is clear and bright but

the video coming out of the RX Mule is dark.

A.6

You can adjust the brightness on 1-3 video channels on the

TX  Mule,  however  the  video  from  the  RX  Mule  can  not  be

adjusted as this video channel is fixed.

Q.7

I can’t get any video out of the units and I have my

RG59 co-ax cable connected to ‘Video In’ of the TX.

A.7 

Connect the RG59 co-ax cable to the ‘Video Out’ port on

the TX Mule (Figure 1, 6) and connect the other end to the ‘Video

In’ port on the RX Mule (Figure 2, 5). You can not use any other

port on the Mules as these two ports are for the transmission of

the video & data between the pair of Mules.

Q.8

have video coming out of 1-3 of the video outputs from

the RX Mule but can not get any video out of channel 4.

A.8

Make sure you have the ‘V4 or RS485’ switch set to V4 on

both the TX and RX mules.

Q.9

I have all my inputs and outputs connected, the video

going into the TX Mule is clear but the video coming out of

the RX Mule is very poor. My cable run between both mules

is over 200 metres.

A.9

The maximum cable run between the Mules is up to 200

metres.

Q.10

I have my RS485 device connected to the Mules but

the ‘Data’ LED is not lit. 

A.10

The ‘Data’ LED is only lit when data is being transmitted

and received.

V4 or RS485 Switch Setup

NB: Switches on both Tx and Rx must be set identical to one another.

Mode

Tx

Rx

1
2
3
4
5

V4 or RS485

V4 or RS485

V4 or RS485

V4 or RS485

V4 or RS485

V4 or RS485

V4 or RS485

V4 or RS485

V4 or RS485

V4 or RS485

Summary of Contents for MULE004

Page 1: ... cameras to an existing installation ule CCTV as per instructions 12V DC Up to 4 videos down co ax Data combiner Audio transmission Up to 200mtrs Easy to setup Send 4 Video Signals Down 1x Co ax Cable with a ule CCTV TM TM Mule4 Instructions Order Code MULE004 Instructions Instructions Instructions ...

Page 2: ...als at the remote end A low cost easy solution that offers huge installation benefits and opportunities to add extra cameras The clever electronics of the CCTV Mule also allow it to carry audio and RS485 data along the same co axial cable You can even carry three video signals in one direction and a fourth signal in the other direction The CCTV Mules need a 12V power supply at both ends but other ...

Page 3: ...V2 V3 Audio in this direction 3 Video signals in one direction 1 audio signal in the opposite direction Mode 5 1x RG59 co ax cable DVR Mule 4 Tx Mule 4 Rx 12V DC 12V DC V1 V2 V3 V1 V2 V3 Audio Audio V1 V2 V3 in this direction Audio in this direction 3 Video signals in one direction 1 video signal in the opposite direction Mode 3 V1 V2 V3 in this direction 1x RG59 co ax cable DVR Mule 4 Tx Mule 4 R...

Page 4: ...Audio Input Output 5 Video Input from Mule Transmitter 6 RS485 Input Figure 2 7 RS485 Data Transmit L E D 8 Switch for Channel 4 Video Input or RS485 9 Gain Control Switch 10 Power Input 12v D C Only 11 Power L E D Connections RX Receiver Each CCTV Mule is clearly marked on the power side as Rx Receiver Tx Transmitter unit has the following connections 1 Channel 1 Video Input 2 Channel 2 Video Inp...

Page 5: ...ity of the power supply that you are using to ensure the power is connected correctly Once power is applied to the Mules the power LED will light up and stay lit Powering the Units Tx Transmitter Figure 4 Rx Receiver Figure 5 The Mules require a 12v power supply to power the units so you will require 2 power supplies One for the transmitter and one for the receiver Installation The units have wall...

Page 6: ...position Not RS485 figure 6a 3 The RG59 co ax cable connects to the Video Out port figure 1 6 the maximum length for this cable is 200 metres 4 You can adjust the brightness of the first 3 video inputs figure 1 7 if required by turning the grub screw with a screwdriver clockwise and anticlockwise however Video In 4 is fixed Switch in V4 position on both units Figure 6a Step 5 set up your chosen mo...

Page 7: ... Data A cable into the green RS485 socket marked A and the RS485 Data B cable of your device goes into the socket marked B 4 Move the switch from V4 to RS485 figure 7a 5 The Data LED will only light up when a keyboard PTZ are in operation figure 2 7 Rx Receiver Figure 9 3 Video signals in one direction 1 RS485 signal in the opposite direction Add extra cameras including a PTZ to an existing system...

Page 8: ...into the Video Out port figure 1 6 the maximum length is 200 metres Rx Receiver 1 Connect the RG59 co ax cable from the transmitter to the Video In port figure 2 5 of the receiver 2 Connect the 3 video cables from your DVR to the Video Out marked 1 to 3 of the RX unit figure 2 1 3 3 Connect a video input signal like a camera into Video Out port 4 figure 2 4 4 Check that the V4 or RS485 Switch figu...

Page 9: ...e VoiceOff No additional cabling would be required to complete this setup Figure 12 shows a diagram of how mode 5 is configured Operation Mode Setup Mode 5 1x RG59 co ax cable DVR Mule 4 Tx Mule 4 Rx 12V DC 12V DC V1 V2 V3 V1 V2 V3 Audio Audio V1 V2 V3 in this direction New VoiceOFF Alarm activated voice sound warning unit see Audio in this direction Figure 12 Tx Transmitter 1 Connect the 3 video ...

Page 10: ...g out at the receiver end A 5 Ensure that the audio input is in Video In 4 on the transmitter TX Mule as this is the only port that will transmit audio Check the audio output device at the receiver RX end is in Video Out 4 The V4 or RS485 switch must be set to V4 and NOT RS485 figures 1 2 Q 6 My video going into the TX Mule is clear and bright but the video coming out of the RX Mule is dark A 6 Yo...

Page 11: ...n 1 video signal in the opposite direction 3 1 Video signal in one direction and 1 audio signal 4 1 Video signal in one direction and 1 audio signal in the opposite direction 12V DC 12V DC Mode 1 MULE002 TX RX Voltage 12 V DC Current Consumption 125mA 120mA Video Inputs 2x BNC 1x BNC Video Outputs 1x BNC 2x BNC Video Quality D1 25FPS Every Camera Gain Control For different cable lengths Operation ...

Page 12: ...ture of an RS232 input can trigger up to 9999 sounds Alarm activations can be triggered from an internal or external PIR break beam detectors panic button keyfob or from a DVR detecting video motion in a camera s footage Voice warning messages can be downloaded or recorded yourself in a MP3 format onto a removable SD card stored in the VoiceOff unit and used to deter intruders or even welcome visi...

Page 13: ...the transmitted audio and video signals allowing any device that uses a hand held IR remote to be controlled from a different room or location without wires Simple effective and low cost the VideoMitter is an installer s dream product saving money on cabling and labour with outstanding results MITKIT includes Monitor control video sound from one location to another without wires VideoMitters Digit...

Page 14: ...both sides and the rear allow the quick fitting of one or more of the 12V DC fan kits available to allow cool air to be circulated around the electronic equipment stored inside it The KitVault houses all the DVRs in this booklet as well as most on the market with internal measurements of W515 x H130 x D525mm Lockable to prevent unauthorised access Tough window panel for easy monitoring of equipmen...

Page 15: ...nstallation and rounded corners help comply with H S regulations You register your unique Sign ID to your contact details at an online data base so the public are able to contact you as is required by the Data Protection Act Fit it Register it No need to overprint it Or scan the QR code with your phone to take you to the website Visit www WhoIsWatchingMe org FAST EASY LOW COST SMART CONVENIENT 15 ...

Page 16: ...ty D1 25FPS Every Camera Gain Control For different cable lengths Operation Modes 5 Cable Required RG59 or better Max Cable Length 200 Metres Size 175 x 110 x 30mm For further information or help please contact us by email support cctvmule com or visit us online at www cctvmule com All specifications are approximate CCTVMule com reserves the right to change any product specifications or features w...

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