CBC (America) www.computarganz.com
73
USER MANUAL
not sufficient, the user may want to consider using lower resolution
camera. For example, 2-megapixel MP2 has larger pixels and has better
low-light sensitivity than the 5-mega pixel product, MP5. If that still does
not yield sufficient low-light performance then, the user should consider
MP3-DN day-night camera that uses monochrome sensor in low light
conditions and is sensitive to 0.01 lux .
Figure 35. Exposure menu
13 . What informati on can I pro vi d e t o C BCA cust omer supp ort f or a
faster response t o my issues?
Please provide the lmlog.dat file
- This file can be found at c:\program files\CBC America
Please provide the localmachine.ini file
- This file can be found at c:\program files\CBC America
Computer information
- PC Model number
- 100base-T or Gigabit card
- CPU speed
- Hard disk size, and available free space.
Switch or POE model number.
MP Camera MAC address and firmware release (shown in the About dialog
box).
