CBC MP1 User Manual Download Page 13

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CBC (America) www.computarganz.com

USER MANUAL

For newer version of Norton Internet Security (

Figure 3)

, go to Set tings-

>Personal Firewall (under Web Br owsing) and select Turn Off.

Figure 3. Newer version of Norton Internet Security

For McAfee Personal Firewall (Figure 4), click Grant Access.

Summary of Contents for MP1

Page 1: ...TIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS IN NO EVENT SHALL CBC AMERICA BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER IN AN ACTION OF CONTRACT NEGLIGENCE OR OTHER TORTUOUS ACTION ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWA...

Page 2: ...sing Manual Iris Lenses 7 Auto Iris Lenses 7 Using Auto Iris Lenses 7 Monitoring Iris Status with MP Video System 7 Accessing MP Cameras 7 Supported Network Services 8 Chapter 2 Video Surveillance Software 9 Software installation 9 Configure Firewall 9 MP Application Manager 14 Camera Installer 14 Basic Mode 15 Advanced Mode 15 Operating CBC America Video System MP100 18 Toolbar 19 Selecting Full ...

Page 3: ...age Stream Request Format 49 Basic Camera Control Parameters 50 Parameters Specific to MP3 DN DAY NIGHT Cameras 53 Motion Detection Control Parameters 54 Access Control 56 HTTP 1 1 vs HTTP 1 0 57 HTTP Access of Panoramic Cameras 58 Requesting Images from Camera 59 Getting and Setting Camera Parameters 60 Access Control 65 Motion Detection 65 Chapter 4 Troubleshooting and Useful Tips 66 Connecting ...

Page 4: ...s connected over the local or wide area network to server PC running MP100 software To achieve full motion archival rate the server may be placed locally to the cameras so that the interconnecting LAN has sufficient bandwidth and small roundtrip delay between cameras and the server PC A remote PC can connect to the server PC over a slower network connection such as Internet Once connected the remo...

Page 5: ... viewing A PC with single slower CPU is sufficient in the case when images are to be archived but not displayed HDD size according to the desired capacity of the video archives approximately 200Kbytes image As an example two 400GB drives will yield approximately 6 days of archiving capacity for an 8 camera system recording at 1 frame per second Network switch or router Using a 100 Mbps network swi...

Page 6: ... 6001 AC PoE Single port hub www powerdsine com 10 100Base TX Single Midspan POE port True IEEE 802 3af Street price 29 www provantage com PoE network equipment must be CE marked for use in European Community Note that the cameras are designed for use with indoor network cabling only Recommended Accessories We recommend the following accessories Monitors Dell UltraSharp 2405FPW 24 inch Wide Aspect...

Page 7: ...s well illuminated the 3 megapixel sensor is selected to deliver color images of up to 2048x1536 pixels To provide seamless transition between day and night modes the color sensor is set to default resolution of 1920x1200 pixels In low light conditions MP3 DN can automatically switch to the 1 3 megapixel 1280x1024 monochrome sensor enabling the delivery of clear imagery at illumination levels as l...

Page 8: ...l of the camera housing LAN connector accepting a network UTP or STP cable carrying 100 Base T The LAN connector also accepts Power over Ethernet PoE Power terminals accepting 12V 48V DC switching power supply or better Optionally a DC auto iris connector MP3 DN does not support auto iris and does not have this connector Power Power for all MP cameras can be supplied as follows Via DC jack 12V 48V...

Page 9: ...P8D MP8P that weights 4lbs Network Cabling Category 5e cabling or better is recommended All network cabling must be installed according to applicable codes and regulations Optics All MP cameras should be used with a 1 2 or 2 3 optical format lenses MP3 DN requires two manual iris lenses and has a limitation on lens diameter 38mm MP8D is supplied with 4 preinstalled high quality lenses Manual Lense...

Page 10: ...ure CBC America recommends the following high resolution optics Computar HG2Z0414FC MP 4mm 8mm format 1 2 Using Auto Iris Lenses MP1 MP2 and MP5 are available with DC auto iris option To use the DC auto iris lens 1 Attach the lens to the MP camera 2 Plug in the lens cable into the connector on the back of the camera Make sure that the lens cable is long enough Many DC lenses are available with sho...

Page 11: ... support TFTP and HTTP network protocols TFTP protocol yields the highest frame rate It is accessible to the user through manufacturer SDK which supports both Windows and Linux platforms Interested users can contact CBC America Corp to obtain access to the SDK Current MP100 software is based on TFTP protocol Future releases may add support for HTTP protocol as well HTTP protocol delivers lower fra...

Page 12: ...ibility Privilege Level and enable the Run this program as an administrator option Setup process installs software and places a shortcut CBC America on the desktop and creates a group CBC America in the Start menu Configure Firewall As you start MP applications your PC may prompt you to permit access to the network CBC America Video System includes two applications that need access to the network ...

Page 13: ... MANUAL For newer version of Norton Internet Security Figure 3 go to Settings Personal Firewall under Web Browsing and select Turn Off Figure 3 Newer version of Norton Internet Security For McAfee Personal Firewall Figure 4 click Grant Access ...

Page 14: ...Firewall Plus If you are using Windows XP firewall follow these instructions 1 Click the Windows Start button and select Control Panel Windows firewall 2 Windows Firewall settings dialog will appear If the firewall is on make sure Donʼt allow exceptions is unchecked Figure 5 ...

Page 15: ...l General Tab 3 Click Exceptions tab Make sure AppManager CameraLocalMachine and CameraInstaller appear in the list of programs and services and have a checkmark next to them Figure 6 If these applications are not in the list click Add Program button Figure 6 Exceptions Tab ...

Page 16: ...erica www computarganz com 13 USER MANUAL 4 Find Camera Installer in the list of programs and click Ok Repeat same for CBC America Video Figure 7 Add a program 5 Click Ok to close the Windows Firewall dialog ...

Page 17: ... CBC Application Manager standard selections include Camera Installer Setup cameras see Camera Installer on page15 Video System Watch live video see Operating CBC America Video System on page 19 AVI Maker Make video clips from archive see AVI Maker on page 43 Firmware Loader Upgrade cameras see Upgrading the cameras on page 45 Camera Installer Camera Installer allows you to find all MP cameras tha...

Page 18: ...e cameras and report installation results as shown below figure 9 Users can sort the available cameras by MAC address or IP address in ascendant or descendent order by clicking on the appropriate title Once the installation is completed users should press Save Exit button to save the installation information into a file LocalMachine ini and export a plaintext list of cameras into a file CameraList...

Page 19: ...earches for all MP cameras that are present on the local network and are accessible by the broadcast request As a mechanism to protect any previously installed cameras from accidental change it will also attempt to find cameras from LocalMachine ini and set the default status of those cameras to Installed locked so that further operations will not affect those cameras At the completion of this ope...

Page 20: ...users can watch the live video and configure the camera TIP Double click the selected camera in Result or Model Version section has the same effect Edit Selected Open an Advanced dialog to edit the selected cameraʼs IP address and or add a camera specific description to the selected camera TIP Double click the selected camera in IP address or Description section has the same effect Add Remote Unit...

Page 21: ...will operate any one MP camera without a license After the cameras are successfully installed the CBC America Video System can be activated by clicking on the corresponding Run button in the CBC Application Manager The CBC America welcome screen will appear and hide automatically The CBC America Video System software will start on its own after a few seconds Shown below Figure 11 is the CBC Americ...

Page 22: ...following icons Turns on off a drop down list of the installed cameras Individual cameras are disabled enabled by left double clicking on the camera number When disabled live video image from the disabled camera is replaced with a blue rectangle and the camera number in the drop down list is marked with a red cross Displays the Settings menu see Setting below Enables a full screen display without ...

Page 23: ...hted in the drop down list of the installed cameras see above To highlight another camera left click on the camera number To take the snapshot from all cameras highlight cameras at the root top of the drop down camera list The snapshot file names contain the camera number date and time of the snapshot To locate view the snapshots in the snapshot folder right click anywhere on screen then select ph...

Page 24: ...high resolution content is the zoom window see screen snapshot below figure 12 Figure 12 Zoom window of screen snapshot To zoom in on an area of interest draw a rectangle with the mouse by left clicking and holding down the mouse button A separate zoom window will open up showing live video of the selected area at a full resolution A green outline of the selected area will appear in the underlying...

Page 25: ... 22 USER MANUAL A maximum of four independent live zoom windows can be opened per each camera Each zoom window will display live video at full resolution Note the panoramic camera MP8D currently allows only one zoom window per channel ...

Page 26: ...tions Depending on the camera model some of the listed groups of settings may become unavailable for example Day Night settings are available only for the MP3 DN camera Note selecting Reset all restores default settings of all available cameras The lower level menus contain a Camera field that displays the camera number which the settings are applied to Figure 14 The Camera field can be expanded t...

Page 27: ...re menu Select Exposure Figure 15 from the Setting menu to adjust exposure related settings Illumination is a group of options to adjust cameraʼs white balance computation to the illumination of the scene Automatic enables the camera to adjust for illumination automatically ...

Page 28: ...ossible unless the low light conditions require a further time increase up to 80 ms d Quality enables longer exposures up to 40 ms by raising video gain as much as possible unless the low light conditions require a further time increase up to 200 ms Motion blur may become high but video will contain less noise under low light conditions e Moon Light enables very long exposures up to 500 ms if nece...

Page 29: ... about 13 seconds during which period the flash will be triggered 13 times Once the calibration is done users should check the result of calibration by clicking the Check Calibration button On clicking the button the software reports an integer resulting from the calibration If the number is within 768 6144 the calibration is successful otherwise the calibration fails For better image quality one ...

Page 30: ...CBC America www computarganz com 27 USER MANUAL ...

Page 31: ...d tint This setting changes the target for cameraʼs automatic white balance computation The effect is gradual it takes 20 30 seconds for the camera to fully adjust to the new setting Blue adjusts the blue tint This setting changes the target for cameraʼs automatic white balance computation The effect is gradual it takes 20 30 seconds for the camera to fully adjust to the new setting Speed adjusts ...

Page 32: ...under Frequency Filter is a group of archiving options Save all frames enables archiving the entire video stream received from the camera Save all and mark motion enables saving the entire video stream and marking the frames when motion was detected for future archive browsing Save only motion enables archiving only when motion was detected by the on camera motion detector and disables it in the a...

Page 33: ...disabled The Enabled Disabled status is displayed in the bottom right corner of the Motion Settings window Motion detection is computed independently in multiple detection zones on a square grid The largest grid supported for any MP camera model and image size is 8 by 8 The actual grid for any particular model is determined by the chosen zone size a drop down list in the lower right corner of the ...

Page 34: ...at triggers motion detection Lower settings may cause false motion detection due to noise Detail adjusts the size of the detectable objects within each motion detection zone Lower settings may cause false motion detection due to noise Limit serves as a guard against false triggering due to a sudden overall change in lighting that would trigger motion detection in a large number of zones simultaneo...

Page 35: ...tions Figure 19 Advanced menu Donʼt update sensor window is an option that determines how the changes to the image size are applied at a software level or in hardware the image sensor Enabling this option helps to avoid conflicts when multiple users are viewing the same camera each will be able to set different image size Alternatively disabling this option allows to increase the camera frame rate...

Page 36: ...an option to mark the areas of the image where motion was detected Use double packets is an option to use data packets with 2904 bytes instead of the regular 1450 bytes for image transmission This allows increasing image transmission bandwidth but may lead to a less stable performance on overloaded networks Warning on disconnect is an option to display a red screen warning in place of live video t...

Page 37: ...sing the archives but not to the settings Live only grants access to live video only Adding changing and removing the users is done via three buttons Add Change and Remove on the bottom of the menu If one or more user accounts were created the MP Video System will display a log in dialog prompting for the user name and password Figure 21 Figure 21 User authentication ...

Page 38: ...CBC America www computarganz com 35 USER MANUAL Remote Viewing MP100 software has built in web server allowing MP cameras and archives to be viewed remotely Figure 22 Figure 22 Remote viewing menu ...

Page 39: ...web page will open Internet Explorer will prompt to install an ActiveX component Click on the webpage as prompted to install ActiveX 6 The main MP menu located on the left hand side of the IE window will provide full access to each MP camera Selecting the MP camera of choice will display the option to disconnect as well as make changes to settings such as the Resolution Speed Archive Zoom and view...

Page 40: ...gh illumination Automatic enables the camera to automatically switch from daylight conditions using the color sensor to nighttime conditions using the monochrome sensor and back based on the Threshold settings Day enables the daylight mode and disables the nighttime mode Night enables the nighttime mode and disables the daylight mode Threshold adjusts the automatic switching of the camera Switch A...

Page 41: ...ng Enabled The camera will open the iris fully and have electronic auto exposure working This configuration is identical to using a manual lens The state of the auto iris is displayed on a color panel which has six different states Disabled The auto iris is either disabled by un checking the Enabled check box or is not present Evaluating The camera is preparing to close the iris ...

Page 42: ...r the auto iris will open as the illumination diminishes Right Click Menu Right clicking anywhere within the CBC America Video System screen brings up an additional menu Figure 25 Figure 25 Additional menu within CBC America Video System screen Show presents two options Archive enables access to browsing archives See Browsing Archives Photos enables access to snapshots taken with the CBC America M...

Page 43: ...Camera enables access to a combined menu that includes Image Quality see Image Quality on page 31 Exposure see Exposure on page 27 Day Night see Day Night on page 42 Auto Iris see Auto Iris on page 44 Archive see Archive on page 33 It also includes some of the options in Advanced settings see Advanced on page 37 Motion enables access to Motion Settings see Motion detection on page 34 Printer opens...

Page 44: ...e Traditional English Finnish German Japanese Spanish Russian and other languages To select language press the F2 button to bring up the language menu Figure 26 Figure 26 Language menu Browsing Archives Archive browsing is enabled by pressing the button in the Toolbar or via the right click menu see Right Click Menu on page 40 Figure 27 Archive screen ...

Page 45: ...rom the start of recording Fast Reverse Play in Reverse Plays the recorded archive continuously in reverse Play by Frame in Reverse Starts the playback one frame at a time reverse Pause Pauses the playback Play by Frame Forward Starts playback one frame at a time forward Play Plays the recorded archive continuously forward Fast forward Forward Starts browsing from the end of recording The slider o...

Page 46: ...ad Archive drop down list on the left select the camera for making the video clip from 2 Using the Date Time is for setting the start and the end of the archived events to be converted into the AVI video clip 3 Using the Video Settings provides three options Size of Frame adjusts the AVI frame size relative to the archived frame size Frame Period adjusts the AVI frame rate in milliseconds If this ...

Page 47: ...s typically installed during the CBC America software installation This codec has been found to produce very good quality and compression of resulting AVI files MSVC standard is a standard Microsoft video codec Codec List allows selecting any of the alternative codecs that are installed on the computer The drop down list opens after Make AVI is clicked Figure 29 o We recommend using divx codec ...

Page 48: ...pgrading the cameraʼs firmware and or hardware Note all MP cameras starting with firmware revision 51821 support firmware upgrades and all MP cameras with MAC address ending with 62 00 and above also support hardware upgrades NOTE IT IS RECOMMENDED THAT THE USER RUNS MP CAMERA INSTALLER IMMEDIATELY PRIOR TO RUNNING THE FIRMWARE LOADER The MP Firmware Loader is started by clicking the corresponding...

Page 49: ...d choose the hardware upgrade file The file name starts with hwupdate and the file extension is bin MAKE SURE THAT THE CAMERA MODEL YOU ARE UPGRADING IS INCLUDED IN THE HWUPDATE FILE NAME The hardware upgrade will start automatically Do not disconnect the MP camera When the upgrade is complete Success message will be displayed with the new revision of hardware IMPORTANT DISCONNECTING THE POWER TO ...

Page 50: ...For example certain applications simply do not require full frame rate operation some applications are limited by the availability of time and or software development resources CBC America cameras support access of MP cameras via HTTP protocol The performance in terms of data rate is comparable to other multi megapixel products available on the market This chapter explains the usage of HTTP comman...

Page 51: ...e where res can have value of either full or half and specifies whether camera should decimate the image by a factor of 2 in each direction X0 Y0 X1 Y1 are the left top right and bottom coordinates of the requested image window respectively These values can not exceed the size of the image sensor array for the specific camera quality is the compression quality of the jpeg image with the range from...

Page 52: ...s resolution value x0 X0 y0 Y0 x1 X1 y1 Y1 quality qualit y value doublescan doublescan value fps value id value HTTP 1 1 r n Host ip address r n r n where res can have value of either full or half and specifies whether camera should decimate the image by a factor of 2 in each direction X0 Y0 X1 Y1 are the left top right and bottom coordinates of the requested image window respectively These value...

Page 53: ...ated by the boundary separator fbdr in accordance with MIME multipart x mixed replace format Please note that MIME multipart x mixed replace format is not directly supported by Internet Explorer and requires user application to correctly process the image stream For video viewing based on IE only the users should use on camera script that can be accessed via HTTP ip address index html request HTTP...

Page 54: ...w light mode of the camera allows tradeoff between frame rate and image quality valid values are balance speed quality highspeed moonlight If highspeed is used an additional parameter shortexposures can be set with valid values 1 through 10 rotate image rotation valid values are 0 and 180 autoexp allows to turn on and off auto exposure valid values are on and off expwndleft left coordinate of user...

Page 55: ...sponse to the simple request http ip address img jpg valid values 1 to 21 imgres resolution of default image returned in response to the simple request http ip address img jpg valid values are full and half where half is used to request images decimated by a factor of 2 in both directions auto iris allows to enable and disable auto iris valid values are on and off irisgain allows to specify thresh...

Page 56: ...d night modes is determined based on overall AE AGC gain and can be adjusted via parameter nightgain To avoid oscillations between day and night modes the night to day transition is specified via parameter daygain in terms of hysteresis relative to day to night transition threshold daynight if set to auto the camera will select between color and monochrome channels automatically based on daygain a...

Page 57: ...per leftmost zone having number 0 and lower rightmost zone having number 63 The zones are broken into sub zones of size 32x32 pixels The size of zones is specified in terms of the square root of the number of sub zones via parameter mdzonesize The zones can be defined to be as small as 7x7 sub zones to as large as 15x15 sub zones By setting the limit on how many sub zones should contain the motion...

Page 58: ... ignored recommended values are 40 for MP3 DN 30 for MP2 and 20 for MP1 This parameter corresponds to Limit under Motion Settings in AV Video System GUI mddetail allows controlling the size of detectable moving objects The value is the number of 32x32 sub zones within each zone that should contain motion for the entire zone to be considered to contain motion valid values are 1 through square of md...

Page 59: ... is one sub zone 1 with motion Access Control CBC America cameras support dual level password protected access control Camera authentication is compatible with RFC 2068 HTTP 1 1 and is supported by all standard browsers and video surveillance software There are two types of users with the following reserved names admin has full access to all camera settings and the video viewer has viewing access ...

Page 60: ...http camera IP get admin http camera IP set admin a string of 1 8 ASCII symbols or empty The reserved password empty is used to erase the existing password 2 For viewer passwords Figure 30 http camera IP get viewer http camera IP set viewer a string of 1 8 ASCII symbols or empty The reserved password empty is used to erase the existing password Figure 30 Cameraʼs web page menu for setting the pass...

Page 61: ... 9 WinHTTP 5 0 etc are not fully compliant with the requirements of the standard As a result if the HTTP 1 1 protocol is requested from a non compliant implementation the chunks separators will remain in the data stream and the jpeg image will be corrupted If the user receives corrupted images over HTTP 1 1 the user should either remove HTTP 1 1 specification from the request or upgrade the HTTP i...

Page 62: ...questing single JPEG images 1 1 Requesting images using explicit parameter list within the HTTP string http camera ip image channel res half full x0 0 1600 y0 0 1200 x 1 32 1600 y1 32 1200 quality 1 21 doublescan 0 1 id 0 999999 99999999 ssn 0 65535 where res image resolution full or half x0 y0 x1 y1 image cropping coordinates quality image quality the inverse of image compression level doublescan...

Page 63: ...uality image quality the inverse of image compression level doublescan read mode reserved for future use fps desired frame rate frames per second id an arbitrary number used to control the web browserʼs cache ssn a unique HTTP session number which cancels out any earlier sent HTTP request with the same number which got hung NOTE an mjpeg request without channel parameter specified will cause the c...

Page 64: ...amera ip set channel sharpness 0 4 5 Saturation http camera ip get channel saturation http camera ip set channel saturation 0 6 6 Blue balance http camera ip get channel blue http camera ip set channel blue 10 10 7 Red balance http camera ip get channel red http camera ip set channel red 10 10 8 Illumination http camera ip get channel illum http camera ip set channel illum auto indoor outdoor mix ...

Page 65: ...set expwndleft 0 max of the corresponding sensor size http camera ip get expwndtop http camera ip set expwndtop 0 max of the corresponding sensor size http camera ip get expwndwidth http camera ip set expwndwidth 0 max of the corresponding sensor size http camera ip get expwndheight http camera ip set expwndheight 0 max of the corresponding sensor size 15 Sensor cropping http camera ip get sensorl...

Page 66: ...width http camera ip set imgwidth 0 max of the corresponding sensor size http camera ip get imgheight http camera ip set imgheight 0 max of the corresponding sensor size http camera ip get imgquality http camera ip set imgquality 0 21 http camera ip get imgres http camera ip set imgres full half 17 Getting MAC number http camera ip get mac 18 Getting camera model http camera ip get model 19 Gettin...

Page 67: ...time 0 100 http camera ip get channel maxdigitalgain http camera ip set channel maxdigitalgain 32 127 26 Alternative receiving port of the cameraʼs web server http camera ip get webserverport http camera ip set webserverport 0 65535 27 User password with admin level of access http camera ip get admin http camera ip set admin text string of 1 8 ASCII symbols empty NOTE to erase the password use the...

Page 68: ...ess from the network even if the viewer password has been set Access control setup consists of three steps 1 Set admin password using http commands or using the cameraʼs web page 2 Log in using the admin password and set the viewer password 3 Convey the viewer password to the users In order to delete viewer password log in as admin and change the viewer password to a reserved password empty this w...

Page 69: ... the PC to the PoE injector the other connects the injector to the camera Only one of these cables must be cross over The other cable must be regular not cross over Note MP8D cameras require a higher PoE power class Class 3 from 6 49 to 12 95 Watt than other MP camera models Switches and Routers Note that some Gigabit switches and network adapters incompletely emulate 100BaseT signaling levels and...

Page 70: ...reduce the required storage the user has an option to archive only those images that contain the motion Furthermore MP cameras support real time resolution changes and image windowing on a frame by frame basis The user may wish to archive windows of interest or reduced resolution images at the high frame rate while archiving full resolution images at the lower frame rate Figure 31 Example of a sys...

Page 71: ...der is C CBC America Storage The location of the archive can be changed using Save to menu under Settings Figure 32 While the name of the archival directory should be the same for all cameras the user has an option of specifying the Hard Drive for the archival on a camera by camera basis Figure 32 Save to menu ...

Page 72: ... Security Center in the Windows Control Panel and then click on Windows Firewall In the Windows Firewall window Figure 33 click the Exceptions tab and add Megapixel Camera programs CameraInstaller CameraManager and CBC Video System to the list of exceptions Once the selections have been made click OK and re run the Camera Installer If the Camera Installer still can not find the camera make sure th...

Page 73: ... the MP8D and MP8P The camera model s is listed in the update file name 8 How do I find out what version of software is installed and what are the IP and MAC addresses of my cameras This information is displayed in the About dialog Figure 34 To open the About dialog right click mouse and select About Figure 34 About dialog 9 What is the cost of a CBC America camera The cost varies from camera to c...

Page 74: ...rox com Verint www verint com Smart Site NDVR products Soon to be NVR Partners Tereo www tereo com Artec www artec de Geutebruck www geutebruck com Honeywell www Honeywell com Fusion products JVC www jvc com TridentTek www tridenttek com 11 When should the user choose auto iris option Many MP cameras support auto iris option These cameras are MP2 A and MP5 A Auto iris option allows keeping the len...

Page 75: ...posure time resulting in low noise image with some motion blur in low light Balanced setting is in between There are also two special modes High Speed and MoonLight that can be used for very fast moving targets and very low illumination respectively High Speed mode allows the user to specify fixed exposure time in terms of milliseconds from 1 to 10 While this will allow crisp video of fast moving ...

Page 76: ...me sensor in low light conditions and is sensitive to 0 01 lux Figure 35 Exposure menu 13 What information can I provide to CBCA customer support for a faster response to my issues Please provide the lmlog dat file This file can be found at c program files CBC America Please provide the localmachine ini file This file can be found at c program files CBC America Computer information PC Model number...

Page 77: ...ed mid span switch Alternatively 3Com IntelliJack Switch that accepts the power over Ethernet can be used to avoid the need to provide mid span power supply 17 Are MP cameras RoHS compliant CBC America products conform to the Europeans Union Restrictions on Use of Hazardous Substances in Electrical and Electronic equipment RoHS Directive 2002 95 EC for six regulated substances The certification is...

Page 78: ...I set it to record only motion frames Is this a bug This is a bug that was fixed in software version 3 8 1 and above 24 How can I register with the Developer Support Portal Access to Developer Support Portal requires an NDA Non Disclosure Agreement to be signed in paper form prior to obtaining access More information can be provided through sales cbcamerica com 25 How do the CBC America cameras ut...

Page 79: ...I get this error If you get the timeout message take the following steps Make sure that no application is requesting the images from the camera during the update Make sure that the camera is connected via switch and not with direct cross over cable Re run Camera Installer prior to the upgrade to make sure that the camera is accessible and there is no IP conflict 29 Do the MP cameras support multic...

Page 80: ...ngs to the original factory configuration Resetting the MP camera to its original configuration can be achieved through the built in web server To reset the MP camera open IE explorer and type as http ip address set params factory Replace ip address with the actual camera IP address ...

Page 81: ...urer could void the user s authority to operate the equipment under FCC rules 1 It is suggested that the user use shielded CAT6 cables to comply with FCC rules 2 It is suggested that the user use power over Ethernet supply 3 To comply with FCC rules when using auto iris with MP1 MP2 and MP5 it is also suggested using a ferrite common mode choke Fair Rite 0444164281 with 1 turns place on the auto i...

Page 82: ...MADE BY CBCA ABOVE AND CBCA HEREBY SPECIFICALLY DISCLAIMS ALL OTHER EXPRESS STATUTORY AND IMPLIED WARRANTIES AND CONDITIONS INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE NON INFRINGEMENT AND THE IMPLIED CONDITION OF SATISFACTORY QUALITY ALL LICENSED PROGRAMS ARE LICENSED ON AN AS IS BASIS WITHOUT WARRANTY CBCA DOES NOT WARRANT THAT I THE OPERATION OF THE PROD...

Page 83: ... shipping expenses as well as expenses for any special packing requested by Purchaser and provided by CBCA shall be paid by Purchaser 6 Licensed Programs Upon the sale of any Product to Purchaser CBCA grants to such Purchaser a non exclusive non transferable royalty free license to i install copies of the Licensed Programs in appropriate hardware and ii use the Licensed Programs for their intended...

Page 84: ...written notice of such return or rejection CBCA shall be responsible for returning at CBCAʼs cost repaired or replaced Products to Purchaser 9 General Provisions Notwithstanding any other provision hereof performance by CBCA shall be excused to the extent that performance is rendered commercially unreasonable by acts of God war fire flood riot power failure embargo material shortages strikes gover...

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