Frequently
Asked
Questions
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38
Frequently Asked Questions
Cannot pair the Air GPS
•
Has the Air GPS been paired with another smartphone?
Open the rubber cover on the Air GPS and press the AC button to format the
Air GPS. After formatting, try pairing again.
Caution!:
•
Formatting will restore the Air GPS to factory default settings, deleting trip data.
To save the trip data, connect the Air GPS to a PC and copy trip data (FIT files)
to the PC before formatting. (The firmware version will be retained.)
•
Keep the rubber cover firmly in place to maintain waterproofness.
•
Have you tried reinstalling the Cateye Cycling™ app?
•
With backup
Tap
(Other) > [General] > [Backup], and then tap [Restore].
Check if the Air GPS can be paired.
•
With no backup
Copy trip data (FIT files) saved in the Air GPS to a PC before formatting the Air GPS.
Check if the Air GPS can be paired.
•
Has the smartphone being used changed?
•
With backup
Tap
(Other) > [General] > [Backup], and then tap [Restore].
Check if the Air GPS can be paired.
•
With no backup
Copy trip data (FIT files) saved in the Air GPS to a PC before formatting the Air GPS.
Check if the Air GPS can be paired.
