13
TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
No power on display Not plugged in or circuit breaker
tripped
Check or reset circuit breaker
Connect to proper receptacle
Power cord damaged
Check - replace if required
Power switch damaged or defective
Check - replace if required
Food dries out too
quickly
Operation where product temp is too
high or food should be covered
Check product temps going into
holding cabinet; cover food pans
Control incorrectly set or defective
Check proper operation or calibration
of control
Internal wiring error
Call service technician
Element hi-limit trip / defective
Call service technician
Takes too long to
get to temperature
Improper voltage
Call service technician to verify
incoming voltage matches cabinet
specifications.
Unit is hot
but low or no airflow
Internal wiring error
Call service technician
Circulation motor has quit
Call service technician
Improper voltage
Call service technician to verify
incoming voltage matches cabinet
specifications.
Unit is on, motors
are running but no
heat
NOTE:
The technical content of this manual,
including any wiring diagrams, schemat-
ics, parts breakdown illustrations and /
or adjustment procedures, is
intended
for use ONLY by qualified technical
personnel
.
NOTE:
For warranty service, call Carter-Hoffmann
direct at 800-323-9793 for authorization,
we will dispatch the nearest authorized
service agency.
