SOLUTION
CAUSE
PROBLEM
The humidifier does not
work
Mist has a bad odor
Small amount of mist
The display screen is
on,windy but no mist
Fouling of atomizing head
assembly
Too little ,or too much water(above
the maximum water mark)
The atomizing head is stuck
Clean the atomizing head
assembly.
Fill enough water,or pour out
some water.
Clean and gently drag the
hose of the atomizing head,
make it smooth.
Humidifier is emitting a
white dust/residue.
There is abnormal
noise
The water tank shows
water shortage, but is
filled with water; the
humidifier does not
work for a long time.
The display screen
shows "P1"
The power plug is not plugged well
There is no water in the water tank
The water tank is not in place
The water tank is not clean.
New machine
Leave the water tank open in
the shade for 12 hours.
Use of tap water with a high
mineral content, aka “hard water.”
The appliance is not in place, tilted or
unstable
Excessive tilting of the appliance at
an angle causes the water level in
the water tank to be judged as low
water level, so the appliance
automatically starts protection mode
and stops.
The water tank is short of water
The power plug is plugged well
The water is added to the tank
The water tank is fastened in
place
The clean water is refilled, or
the water tank cleaned
Clean tank and use only demin-
eralized or purified water.
The appliance is placed on a
solid surface or a flat place
The appliance is put on a flat
and firm place, and kept steady
The water is added to the tank
SERVICE GUIDE
NOTICE
• If the humidifier does not work properly after the following suggestions,
please contact the customer service center or local service station.
Fault Handling
Page 13
