16
STATUS CODES
Table 5 shows the status codes flashed by the amber status light.
Most system problems can be diagnosed by reading the status
code as flashed by the amber status light on the control board.
The codes are flashed by a series of short and long flashes of the
status light. The short flashes indicate the first digit in the status
code, followed by long flashes indicating the second digit of the
error code. The short flash is 0.25 seconds ON and the long flash
is 1.0 second ON. Time between flashes is 0.25 seconds. Time
between short flash and first long flash is 1.0 second. Time
between code repeating is 2.5 seconds with LED OFF.
Count the number of short and long flashes to determine the
appropriate flash code. Table 5 gives possible causes and actions
related to each error.
EXAMPLE
:
3 short flashes followed by 2 long flashes indicates a 32 code.
Table 5 shows this to be low pressure switch open.
Table 5—TROUBLESHOOTING
OPERATION
FAULT
AMBER
LED
FLASH
CODE
POSSIBLE CAUSE AND ACTION
Standby – no call for unit operation
None
On solid, no
flash
Normal operation
Emergency Mode --- Model 24ANA1
only
Standard Thermo-
stat Control
(24ANA1 only)
Rapid, con-
tinuous flash-
ing
Unit being controlled by standard thermostat inputs instead of Infinity Con-
trol. Only high stage operation is available. This operating mode should be
used in emergency situations only.
Low Stage Cool/Heat Operation
None
1, pause
Normal operation
High Stage Cool/Heat Operation
None
2, pause
Normal operation
System Commu-
nications Failure
16
Communication with user interface lost. Check wiring to User Interface,
indoor and outdoor units
Invalid Model Plug
25
Control does not detect a model plug or detects an invalid model plug. Unit
will not operate without correct model plug.
High Pressure
Switch Open
31
High---pressure switch trip. Check refrigerant charge, outdoor fan operation
and coils for airflow restrictions.
Low Pressure
Switch Open
32
Low pressure switch trip. Check refrigerant charge and indoor air flow
Control Fault
45
Outdoor unit control board has failed. Control board needs to be replaced.
Brown Out (230 v)
46
Line voltage < 187v for at least 4 seconds. Compressor and fan operation
not allowed until voltage>190v. Verify line voltage.
No 230v at Unit
47
There is no 230v at the contactor when indoor unit is powered and cooling/
heating demand exists. Verify the disconnect is closed and 230v wiring is
connected to the unit.
Outdoor Air Temp
Sensor Fault
53
Outdoor air sensor not reading or out of range. Ohm out sensor and check
wiring.
Outdoor Coil Sen-
sor Fault
55
Coil sensor not reading or out of range. Ohm out sensor and check wiring.
Thermistors out of
range
56
Improper relationship between coil sensor and outdoor air sensor. Ohm out
sensors and check wiring.
Low Stage Ther-
mal Cutout
71
No voltage phase difference is detected (on 24ANA7 models) or compres-
sor voltage sensed, then disappears (on 24ANA1 models) while cooling or
heating demand exists. Possible causes are internal compressor overload
trip or start relay not releasing (if installed).
High Stage Ther-
mal Cutout
72
No voltage phase difference is detected (on 24ANA7 models) or compressor
voltage sensed, then disappears (on 24ANA1 models) while cooling or heat-
ing demand exists. Possible causes are internal compressor overload trip or
start relay not releasing (if installed).
Contactor Shorted
73
Compressor voltage sensed when no demand for compressor operation
exists. Contactor may be stuck closed or there is a wiring error.
No 230V at Com-
pressor
(24ANA1 Only)
74
Compressor voltage not sensed when compressor should be starting. Con-
tactor may be stuck open or there is a wiring error.
Low Stage Did Not
Start
(24ANA7 Only)
75
Specified start voltage at VR terminal was not achieved in low stage. Start
relay was de---energized after 1 second.
Low Stage Did Not
Start 3 times
(24ANA7Only)
76
For 3 consecutive low stage starts, the specified start voltage at VR terminal
was not achieved & start relay was de---energized. Low stage locked out for
30 minutes.
High Stage Did Not
Start
(24ANA7 Only)
77
Specified start voltage at VS terminal was not achieved in high stage. Start
relay was de---energized after 1 second.
High Stage Did Not
Start 3 times
(24ANA7 Only)
78
For 3 consecutive high stage starts, the specified start voltage at VS terminal
was not achieved & start relay was de---energized. High stage locked out for
30 minutes.
Low Stage Ther-
mal Lockout
81
Thermal cutout occurs in three consecutive low/ high stage cycles. Low
stage locked out for 4 hours or until 24v power recycled.
High Stage Ther-
mal Lockout
82
Thermal cutout occurs in three consecutive high/low stage cycles. High
stage locked out for 4 hours or until 24v power recycled.
Low Pressure
Lockout
83
Low pressure switch trip has occurred during 3 consecutive cycles. Unit
operation locked out for 4 hours or until 24v power recycled.
High Pressure
Lockout
84
High pressure switch trip has occurred during 3 consecutive cycles. Unit
operation locked out for 4 hours or until 24v power recycled.
Low Contactor
Open
(24ANA7 Only)
85
Compressor voltage not sensed when compressor should be starting. Low
stage contactor may be stuck open or there is a wiring error.
High Contactor
Open
(24ANA7 Only)
87
Compressor voltage not sensed when compressor should be starting. High
stage contactor may be stuck open or there is a wiring error.
24AN
A