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Troubleshooting

 

 

 

 
 

i-Vu® CCN Router 

 

CARRIER CORPORATION ©2021   

Installation Guide 

 

All rights reserved 

 

 

If you have problems mounting, wiring, or addressing the i-Vu® CCN Router, contact Carrier Control Systems 

Support. 

NOTE  

To help you troubleshoot, obtain a Module Status (Modstat) from the controller and review the System Error 

and Warning details. 

 

 

 

Formatting the i-Vu® CCN Router 

 

CAUTION

  This erases all archived information and user-configuration settings. You will have to reconfigure 

all custom settings. It is recommended to restore the factory defaults only under the guidance of Carrier Control 
Systems Support. 

   

To erase volatile memory data and restore factory default configuration settings: 

Turn 

off

 the i-Vu® CCN Router's power. 

Hold down the i-

Vu® CCN Router’s 

Format 

button while you turn its power on. 

Continue to hold down the 

Format 

button until the module status LED displays 

8

 and then 

0

, then release the 

button. 

Sets the Bus and Element number to 0, 1, which must be reverted using the Network Service Tool. 

In the i-Vu® interface, select the i-Vu® CCN Router in the navigation tree, go to the 

Downloads

 page and 

Download All Content 

to download the control programs, drivers, and parameters. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting 

Summary of Contents for i-Vu CCN Router

Page 1: ...i i V Vu u C CC CN N R Ro ou ut te er r I In ns st ta al ll la at ti io on n G Gu ui id de e CARRIER CORPORATION 2021 Catalog No 11 808 393 01 1 22 2021...

Page 2: ...stems com or your local Carrier office Important changes are listed in Document revision history at the end of this document CARRIER CORPORATION 2021 All rights reserved throughout the world i Vu is a...

Page 3: ...ount the i Vu CCN Router 4 To wire for power 4 To wire CCN devices on Port S1 5 Configuring IP for the i Vu CCN Router 6 Troubleshooting 7 Formatting the i Vu CCN Router 7 LED s 8 To replace the i Vu...

Page 4: ......

Page 5: ...time schedules for the CCN devices that are connected to it The i Vu CCN Router functions in one of the following modes depending on configuration Gateway Provides access to the CCN bus from an i Vu...

Page 6: ...umber of days and depend on the archive function to restore data when the power returns A low battery is indicated by the Battery Low LED or a low battery alarm in the i Vu application a touchscreen d...

Page 7: ...1 1 4 in 3 2 cm 1 4 in 6 cm Mount with 6 32 by 1 2 in mounting screws Recommended panel depth 2 3 4 in 7cm Weight 1 4 lbs 0 64 kg Listed by UL916 Canadian Std C22 2 No 205 M1983 CE FCC Part 15 Subpart...

Page 8: ...rom powering up before you can verify the correct voltage 2 Remove power from the power supply 3 Pull the screw terminal connector from the router s power terminals labeled 24 Vac Vdc and Ground 4 Con...

Page 9: ...3 Verify that the Port S1 485 232 jumper is set to EIA 485 left side and the 2 4 jumper to 485 2w right side 4 Connect the i Vu CCN Router s Port S1 to the CCN bus Use the same polarity throughout the...

Page 10: ...ded by the LAN administrator allowable entries for xxx xxx xxx xxx xxx is a decimal number between 0 255 Default Gateway enter the IP Gateway s IP address provided by the LAN administrator typically a...

Page 11: ...commended to restore the factory defaults only under the guidance of Carrier Control Systems Support To erase volatile memory data and restore factory default configuration settings 1 Turn off the i V...

Page 12: ...button then select Manual Command and type in modstat 2 The i Vu CCN Router s memory is full In the i Vu application reduce the amount of trend data being stored in the module 3 A setup error Verify t...

Page 13: ...e i Vu CCN Router s 10 year Lithium CR123A battery retains the following data for a maximum of 720 hours during power outages time control programs editable properties schedules and trends To conserve...

Page 14: ...interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at h...

Page 15: ...void conflicts Specified CCN ENET Configuration Device Type numbers to use C TS JN E 1 20 21 What is the i Vu CCN Router Added note about rotary switches C TS JN E 1 24 19 Specifications Added surge C...

Page 16: ......

Page 17: ...CARRIER CORPORATION 2021 Catalog No 11 808 393 01 1 22 2021...

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