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12

TROUBLESHOOTING

Illustration

Solution

Cause 

Investigation

Indication

O-RING VISIBLE – 

NOT CONNECTED PROPERLY 

ONLY THE GROOVES ARE VISIBLE – 

CONNECTED PROPERLY

The connector should be inserted fully until 

white o-ring is not visible. Remove the o-ring if 

necessary

AUX connector not 

fully inserted

Continuous 

discharge from the 

nozzle 

 False

 activation:

 Soap

dispensing

Min 300 mm.

Bottom of the washbasin

Eliminate any cause of reflection and if 

necessary use appropriate remote control to 

shorten detection range.

Reflection issue 

from basin or 

other object

Random discharge 

from the nozzle

Replace the Pump. Rinse warm water through 

the pipe and the body of the soap dispenser all 

the way to the nozzle.

Damaged pump

due to high 

viscosity or debris 

in pipes

Soap discharging 

from pump housing.

Fill with soap with correct viscosity (100 - 3800 

cPs) and prime pipes using the fill button on 

remote control. 

 Soap tank is 

empty

 Pump is making

 sounds when sensor

is activated

 Soap not

dispensing

Press 

FILL 

Button

Prime the soap dispenser by pressing the fill 

button on the remote or by pressing the refill 

button located at the bottom of the pump, until 

soap exits the nozzle.

Soap dispenser 

has not been 

primed

Replace the Pump

Damaged pump

(discharge from

housing)

Run warm water through pipe, pump, and body 

all the way to the nozzle. Replace with soap of 

correct viscosity. 

NOTE: Using the soap dispenser with high 

viscosity soap may cause permanent damage to 

the pump and shorten the lifecycle.

Debris or dried 

soap in the pipe 

or tank 

Soap Viscosity

(100 - 3800 cPs)

High viscosity 

soap

(> 3800 cPs)

Unbend or straighten pipes. 

 Bent pipes

Summary of Contents for 144

Page 1: ...1 H A N D S F R E E WA L L M O U N T E D H A N D S F R E E WA L L M O U N T E D G SERIES ELECTRONIC SOAP DISPENSER 144 INSTALLATION AND MAINTENANCE GUIDE INSTALLATION AND MAINTENANCE GUIDE ...

Page 2: ...t warranty of any kind either expressed or implied including but not limited to any implied warranties of merchantability fitness for a particular purpose or non infringement Caroma Industries LTD assumes no responsibility for errors or omissions in the information presented in this document In no event shall Caroma Industries LTD be liable for any special incidental indirect or consequential dama...

Page 3: ... spare parts online Soap viscosity 100 3800 cPs Standard discharge 1 4cc Adjustable Sensor range 35 155 mm 10 mm customizable by optional remote control Preset sensor range 80 mm 10 mm G SERIES ELECTRONIC SOAP DISPENSER 144 G16015E Spare parts and accessories can be downloaded from specify caroma com au ...

Page 4: ... viscosity and pH levels are the main factors for smooth operation of your dispenser If needed use a viscometer to verify the viscosity of your soap to ensure maximum benefit The recommended range for liquid soap viscosity is 100 3800 cPs Thicker liquid soap flows slower and inhibits the pump valve causing strain and damage Caroma liquid soap dispensers are suitable for use with any generic liquid...

Page 5: ...NTENTS 1 X SOAP TANK WITH BOTTLE SUPPORT AND PUMP ASSEMBLY POWER SUPPLY 1 X ELBOW AND CORRUGATED TUBE 1 X WALL ROSETTE 1 X BODY ASSEMBLY 1 X TEMPORARY BASE COVER 1 X QUICK CONNECTION FITTING 2 X SCREW 3 5X1 1 4 ...

Page 6: ...ET SCREW 2 Mount the soap dispenser base into the opening in the wall and secure it using the two anchors provided in the package Important The soap dispenser base should be installed so that the outside surface of the finished wall falls between the minimum and maximum lines marked at the base 3 Assemble the temporary protective soap dispenser base cover 4 Assemble the corrugated tube to the soap...

Page 7: ...the soap dispenser base and the temporary soap dispenser base cover Fix the soap dispenser spout by inserting the nipple into the soap dispenser base and tighten the screw Carefully tie the flexible leads power and sensor with string to the soap tube and lead it through the corrugated tubing INSTALLATION ...

Page 8: ... is heard PAY ATTENTION If the 4 contacts connectors will not be connected properly the pump will work continuously 2a Connecting the transformer plug the transformer into the electricity socket and connect the transformer connector 2b Connecting the battery box optional install the battery box on the wall underneath the sink and connect the battery connector 3 Wait about 10 seconds before you put...

Page 9: ...k into the pump assembly Make sure the tank is firmly secured into place 5 Press the refill button located at the back of the pump assembly until soap starts coming out of the soap dispenser spout This operation can also be done using the soap dispenser remote control Refill function NOTE Once the soap in the soap tank has reached the bottom line the soap tank should be refilled To refill the soap...

Page 10: ...pends on soap viscosity 2 3 1 4 2 ADJ This function resets the sensor back to factory settings Indication 2 blinks of the LED in the sensor eye 3 TEMPORARY OFF FUNCTION This function is ideal to perform any kind of activity in front of the sensor without operating the system for example cleaning The soap dispenser will remain shut for one minute when this button is pressed once To cancel this func...

Page 11: ...laced within two weeks To replace the battery 1 Carefully open the battery box use a 2 5 mm Allen key 2 Remove the old batteries 3 Replace the used batteries with new D batteries 4 Close the box NOTE Do not mix used batteries with new ones IMPORTANT Spent batteries should not be disposed of with normal household waste Contact your local authority for information on waste disposal and recycling ...

Page 12: ...protected from any splattering of harsh cleansers Disassemble of the soap pipe from the pump The soap pipe can be disconnected from the soap pump by a simple slide pull action The sliding ring of the quick connection fixation nipple on the pump should be pulled down It releases the open end of the soap pipe which can then be easily pulled out Clean the soap tank Clean out the tank prior to refill ...

Page 13: ...on 13 14 16 Please note warranty does not cover product damage caused by the following Incorrect installation inversions of supply pipes Improper manipulation tampering bad or lapsed maintenance Foreign bodies dirt or scale introduced by the soap tank Use of the soap outside of viscosity specifications Alteration of the original soap dispenser components including pipes ...

Page 14: ...d pump due to high viscosity or debris in pipes Soap discharging from pump housing Fill with soap with correct viscosity 100 3800 cPs and prime pipes using the fill button on remote control Soap tank is empty Pump is making sounds when sensor is activated Soap not dispensing Press FILL Button Prime the soap dispenser by pressing the fill button on the remote or by pressing the refill button locate...

Page 15: ...to the nozzle Replace with soap of correct viscosity NOTE Using the soap dispenser with high viscosity soap may cause permanent damage to the pump and shorten the lifecycle Debris or dried soap in the tank or tubing Refill button Transformer Check operation with functioning transformer Where necessary replace with appropriate transformer Refill button on pump does not activate the pump Sensor is n...

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