PRELIMINARY RELEASE
*** This is a confidential document. Do not distribute. ***
Trademarks
RuralConnect® and the RuralConnect® logo are registered trademarks of Carlson Wireless
Technologies, Inc. Windows® is a registered trademark of the Microsoft Corporation in the
United States and other countries.
Copyright
Copyright© 2013 Carlson Wireless Technologies, Inc. All Rights Reserved. No person may
reproduce this manual without explicit permission from Carlson. The information contained in
this publication is the latest available, as of the date printed on each page. Carlson reserves the
right to make changes without notice. Current revisions are available upon request.
Carlson Headquarters: 2700 Foster Avenue, Arcata, CA 95521 USA
Sales Inquiries and Application Support
Please contact the Carlson Sales Department for sales and/or application inquiries. Purchasers
of Carlson products are required to make their own evaluations of product suitability for their
specific application(s). Carlson’s obligations regarding the use and/or application of our products
and/or the use of this manual are limited to the terms set forth in the Standard Terms and
Conditions of Sale for a delivered product.
Technical Support
Training and support are only available for products purchased directly from Carlson; the
purchaser is responsible for technical assistance for all other system components. Carlson
Support is available from 7:30 AM to 4:30 PM Pacific Standard Time, excluding weekends and
holidays.
Tel: +1 (707) 822-7000
Email:
Repair and Return
Carlson will replace or repair this product within one year from the date of shipment if it does not
meet published specifications, or if it fails while in service due to a manufacturer’s defect. You
must obtain a return merchandise authorization (RMA) prior to returning equipment to Carlson.
You can request an RMA on our web site at
http://www.carlsonwireless.com/support/rma-
Safety Warnings
In order to prevent personal injury, property damage, and/or equipment failure, it is essential that
the installer employ appropriate safety measures when testing, installing, or maintaining
RuralConnect® equipment. You are required to review all safety warnings in this manual prior to
testing, installing, and/or maintaining the system.
Qualified Personnel
Professionally trained service technicians are the only personnel qualified to perform the testing
and/or configuration steps outlined in this manual. Technicians are responsible for adhering to
all applicable safety regulations and industry-standard best practices. Carlson does not
Page | 2
