Carestream HEALTH CS 9000, User Manual

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CS 9000 and CS 9000 3D User Guide (SM764)_Ed 01 6–1
Chapter 6
TROUBLESHOOTING
Quick Troubleshooting
Occasionally, malfunctions can occur during use in the event of an incorrect action. An information (I) error code
is displayed on the Display Screen of the unit Control Panel and the message is displayed on the popup on the
Acquisition interface System Status Screen . In some cases, an audible warning is also issued.
The following table lists the information messages, their description and the action to take:
IMPORTANT
If an “E” message is displayed, the malfunction persists or more serious conditions occur,
contact a qualified technician. When you call the qualified technician have the following
information ready:
•
Model Number: CS 9000 or CS 9000 3D
•
Error Code Number: E xxx
•
Message displayed on the popup on the Acquisition interface.
Table 6–1 Error Message
Information Error Code Error Message Description Action
E 1 Handswitch was released
before the end of
exposure The user has released the
exposure button prematurely. Relaunch the acquisition and hold the
exposure button until the end of the acquisition
cycle.
Table 6–2 Quick Troubleshooting
Information Error Code Information Message Description Action
I 1 X-Ray tube cooling Cooling in progress. Wait until the Generator Cooling Indicator on
the Acquisition interface reaches zero.
I 2 Thermal security Cooling in progress. Wait until the Generator Cooling Indicator on
the Acquisition interface reaches zero.
I 3 Release handswitch The acquisition has ended. Release the exposure button of the X-ray
remote control.
I 6 Wrong rotative arm
position The exposure button of the X-ray
remote control is inactive
because the rotative arm is not in
the start position.
Press to reset the rotative arm in start
position.
I 15 Interface inactive The Acquisition interface cannot
be accessed.
•
Check that the unit is switched on.
•
Wait for the connection between the unit
and the computer.
•
Check that the Acquisition interface is
not masked by another application, in this
case close the masking application.
I 16 Incorrect positioning of
the chin rest This error applies only to
panoramic mode. Raise the chin rest to the maximum height.