Instruction manual C871GBK
Please keep this instruction manual for future reference
12
TROUBLESHOOTING
It may occur that the hob does not function or does not function properly. Before calling Caple
service for assistance, lets see what can be done.
First of all, check to see that there are no interruptions in the gas and electrical supplies, and, in
particular, that the gas valves for the mains are open.
The burner does not light or the flame is not complete around the burner
Check if;
- The gas jets on the burner are not clogged;
- All of the movable parts that make up the burner are mounted correctly;
- There are no draughts around the cooking surface.
The flame does not stay lit;
Check if;
- You press the knob all the way in.
- You keep the knob pressed in long enough to activate the safety device.
- The gas jets are not clogged in the area corresponding to the safety device.
The burner does not remain on when set to ‘LOW’
Check if;
-
The gas jets are not clogged.
-
There are no draughts around the cooking surface.
-
The valve has been adjusted correctly (see ‘Valve adjustment’).
The cookware is not stable
Check if;
-
The bottom of the cookware is perfectly flat.
-
The cookware is centered correctly on the burner.
-
The support grids have not been inverted
If, despite all of these checks, the hob does not function properly and problems persist, call our
Caple Service department for help
T – 0117 938 7420
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