troubleshooting:
Before Calling For Service:
If your PSQSB2000 Side Burner does not function properly, use the
following checklist before contacting your dealer for service. You
may save the cost of a service call. Troubleshooting is for general
purposes only. If the problem persists and you feel you require a
service call, contact your dealer or the nearest authorized service
agency to perform service. Only factory authorized service agencies
can perform warranty service. Call Capital customer service at
1.866.402.4600.
Side Burner won’t light when ignition button is pushed:
• Remove the side burner top grate and watch the ignition tip.
You should see a spark jump from the tip of the ignition when the
ignition is pushed.
• If there is no spark when ignition button is pushed, check the
battery condition. (Battery condition should be checked at least
once a year.)
• Attempt to match light the burners.
• Check to see that other burners on the unit operate.
• Clean ignition tip of any debris.
Burner flame is yellow or orange, in conjunction with
the odor of gas:
• Check the burner inlet for obstructions such as spider webs.
• Check the air shutter for proper adjustment.
• Side Burner may be in a dusty area.
• Move to a less dusty area if possible.
Low heat with knob on “HI” position:
• If only one of the burners appears low, clean the orifice and burner,
clearing ports of any obstruction.
• Check for proper gas supply and pressure.
• Pre-heat Side Burner for a full 15 minutes.
• If using LP gas, check for empty tank.
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