
Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Wireless Direct
Note
• For problems on printing with other connection methods or more on performing settings of each
•
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing from iOS Device (AirPrint)
Cannot Communicate with Printer over Wireless LAN
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1
Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3
Is the printer connected to the wireless router?
• Use the
icon on the LCD to check the connection status between the printer and wireless router.
•
icon is displayed, when
OK
button is pressed. If the
icon is not displayed, Wi-Fi is
disabled. Turn on wireless communication on the printer.
• Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.)
•
are identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
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Summary of Contents for TS7450i Series
Page 1: ...TS7450i series Online Manual English ...
Page 72: ... TR9530 series TS3300 series E3300 series 72 ...
Page 131: ...Safety Safety Precautions Regulatory Information WEEE 131 ...
Page 154: ...Main Components Front View Rear View Inside View Operation Panel 154 ...
Page 157: ...S Document Cover Open to load an original on the platen T Platen Load an original here 157 ...
Page 184: ...Setting Items on Operation Panel 184 ...
Page 191: ...Selecting Enable allows you to specify the IPsec security 191 ...
Page 281: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 281 ...
Page 291: ...Scanning Scanning from Computer Windows Scanning from Computer macOS 291 ...
Page 295: ...Note To set the applications to integrate with see Settings Dialog Box 295 ...
Page 308: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 308 ...
Page 354: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 354 ...
Page 387: ...Scanning Problems Windows Scanning Problems 387 ...
Page 388: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 388 ...
Page 401: ...Errors and Messages When Error Occurred Message Support Code Appears 401 ...