Canon Satera LBP-3700 User Manual Download Page 108 | Manualshive

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107

Service Call Display

When a problem has occurred and the printer does not work properly, the service
call shown in the figure appears:

nn-nn ｻｰﾋﾞｽｺｰﾙ

5F-50 ｻｰﾋﾞｽｺｰﾙ

5F-nn ｻｰﾋﾞｽｺｰﾙ

F9-nn PWR OFF>ON

M e s s a g e

C a u s e

R e m e d y

Follow the instructions below to turn the
printer OFF, then turn it ON again.

Follow the instructions below from Step 2 to
contact the store where you purchased this
printer.

Follow the instructions below to turn the
printer OFF, then turn it ON again.

A problem has occurred in the
fixing unit of the printer.

A problem has occurred in the
motor of the printer.

Follow the instructions below to turn the
printer OFF, then turn it ON again.

A problem has occurred while
processing print data.

Before printing, leave the printer in the
installation environment for more than two
hours to allow it to adjust to the ambient
temperature and humidity. If you print when
condensations remain in the printer, it may
cause misfeeds which will result in paper
jams or printer malfunctions.
If the message does not disappear after
applying this remedy, follow the instructions
below from Step 2 to contact the store
where you purchased this printer.

Condensation may have formed
inside the printer.

A problem has occurred inside
the printer.

("nn" represents two-digit
alphanumeric characters)

("nn" represents two-digit
alphanumeric characters)

("nn" represents two-digit
alphanumeric characters)

5F-54 ｻｰﾋﾞｽｺｰﾙ

«
...
106
107
108
109
110
...
»

Summary of Contents for Satera LBP-3700

Page 1: ...Laser Beam Printer User s Guide User s Guide ...

Page 2: ...Paper in Cassette 2 3 or 4 30 Printing from the Multi Purpose Tray 39 Loading Paper Other than Postcards and Envelopes 39 Loading Postcards 44 Loading Envelopes 50 Paper Jams Removing Paper Jams 56 Procedure for Clearing Paper Jams 56 Replacing the Toner Cartridge 91 When トトトトナナナナーーーーチチチチェェェェッッッッククククココココウウウウカカカカンンンン is displayed 91 Replacing the Toner Cartridge 9...

Page 3: ...ecked IMPORTANT Do not turn the printer ON immediately after turning it OFF After turning the printer OFF wait for 10 seconds or longer before turning it ON again Be sure to set the paper cassette in the printer before you turn the printer ON for the first time after you install the printer NOTE Depending on the model of Macintosh the computer may start up automatically in the following cases The ...

Page 4: ...ake sure that other computers are not sending print data into the printer before turning the printer OFF If you turn the printer OFF when the ジョブ indicator is on all print data remaining in the printer memory will be erased If you have necessary print data remaining in the printer wait until it is output or press リセット then select ハイシュツ to output the data before turning the printer OFF Do not turn ...

Page 5: ...4 1 Make sure that the ジジジジョョョョブブブブ indicator is off 2 Press of the power switch on the printer 印刷可メッセージジョブオンラインユーティリティジョブリセットセットアップ実行ジョブキャンセル給紙選択 00 ｲﾝｻﾂｶﾉｳ A4 OFF OFF ON ...

Page 6: ...ing the following procedure The printer is set to online automatically after turning it ON 1 Press オオオオンンンンラララライイイインンンン The オンライン indicator illuminates and the printer will be ready to print IMPORTANT When an error has occurred in the printer when the メッセージ indicator is on or the number in the message blinks the printer cannot be set to online Eliminate the cause of the error before...

Page 7: ...ings on the control panel IMPORTANT If you print data from the computer when the printer is offline a message such as プリンタの準備ができていません or プリンタが接続されていません appears indicating that you cannot perform printing This printer is set to online automatically if left in the offline state for five minutes or longer However when an error has occurred in the printer when the メッセージ indicator is on or the number i...

Page 8: ...ion using the optional duplex unit the mark indicates that the paper is available for only 1 sided printing and the mark indicates that the printing cannot be performed IMPORTANT Print speed may drop depending on the settings for the paper size paper type and print copies Postcard Reply postcard Envelope Approx 6 ppm 4 on 1 postcard Approx 5 ppm When continuously printing the paper of 279 4 mm wid...

Page 9: ... 4 on 1 Postcard 1 200 0 mm 296 0 mm Envelope 2 Heavy Paper 91 128 g m2 3 A5 Ledger 11 17 Custom Paper 2 Width 76 2 297 0 mm Length 127 0 431 8 mm YOUGATA No 4 105 0 mm 235 0 mm YOUGATA No 2 114 0 mm 162 0 mm KAKUGATA No 2 240 0 mm 332 0 mm Cassette 4 Optional 1 Paper can be loaded only in landscape orientation 2 Paper can be loaded only in portrait orientation 3 If you are using heavy paper that ...

Page 10: ...rox 250sheets Approx 150sheets Approx 250sheets Approx 150sheets Approx 250sheets Approx 150sheets Approx 100 sheets Approx 50 sheets Approx 50 sheets Approx 50 sheets Approx 50 sheets Approx 40 sheets Approx 40 sheets Approx 50 sheets Approx 10 sheets Plain Paper Ex 64 g m2 Heavy Paper Ex 90 g m2 Heavy Paper Ex 128 g m2 Transparency Label Postcard Reply Postcard 4 on 1 Postcard Envelope Paper Typ...

Page 11: ... the standard size paper sizes A3 B4 A4 B5 A5 Ledger Legal Letter and Executive Heavy paper that weighs between 81 and 90 g m2 can be loaded in the paper cassettes and multi purpose tray Heavy paper that weighs between 91 and 128 g m2 can be loaded only in the multi purpose tray IMPORTANT When printing heavy paper that weighs between 105 and 128 g m2 take out one piece at a time each time it is fe...

Page 12: ...hat this printer can print are official postcards official reply postcards and 4 on 1 postcards that Canon recommends Load them with the printing side facing up in the multi purpose tray IMPORTANT When using 4 on 1 postcards use the ones that Canon recommends If you print postcards other than official postcards official replay postcards and 4 on 1 postcards that Canon recommends this may cause det...

Page 13: ...age to the printer Envelopes with fasteners or snaps Envelopes with address windows Envelopes with adhesive on the surface Wrinkled or creased envelopes Poorly manufactured envelopes in which the glued parts are uneven Irregularly shaped envelopes Before loading the envelopes flatten the stack of envelopes to release any remaining air and press the fold lines along the edges tight Do not print on ...

Page 14: ... expanded to near the edges of the paper For more details refer to Help for the printer driver Plain Paper Heavy Paper Transparency Label Printable up to 5 mm from the edges of the paper Postcard Reply postcard 4 on 1 postcard Printable up to 5 mm from the edges of a postcard 5 mm 5 mm 5 mm 5 mm 5 mm 5 mm 5 mm 5 mm 東京都千代田区 123 4567 200 mm 148 mm 5 mm 5 mm 5 mm 5 mm 東京都千代田区 123 4567 100 mm 148 mm ...

Page 15: ...Printable up to 10 mm from the edges of a envelope You may have to change the printable area before printing depending the application you use 10 mm 10 mm 10 mm 10 mm 123 4567 105 mm 235 mm 東京都千代田区 Ex YOUGATA No 4 ...

Page 16: ...e again Paper with jagged edges Wrinkled paper Paper with the corners folded Paper that changes its quality at a high temperature Paper that contains ink that melts burns evaporates or emits harmful gases with the heat approx 165 C of the fixing unit Heat sensitive paper Treated color paper Specially coated paper coated paper for ink jet printers etc Paper with adhesive on the surface Paper that c...

Page 17: ...64 80 g m2 and heavy paper 81 90 g m2 such as transparencies labels and envelopes For more details on the paper that can be loaded refer to Paper Requirements P 7 Do not load paper with jagged edges creased or extremely curled paper Refill the cassette when paper runs out If the cassette is refilled when paper still remains in the cassette this may result in misfeeds Up to approximately 250 sheets...

Page 18: ...lation procedure for the optional 250 sheet universal cassette UC 66A is the same as that for Cassette 1 The installation procedure for the optional 250 sheet universal cassette UC 66B is the same as that for Cassette 2 3 and 4 Rubber pad ...

Page 19: ...it a little bit and then pull it out horizontally CAUTION Be sure to take the paper cassette out of the printer before loading paper If the paper is loaded while the paper cassette is pulled out halfway the paper cassette may drop or the printer may be broken resulting in personal injuries 2 Remove the cassette cover ...

Page 20: ...g paper in portrait orientation as when loading A3 B4 Ledger or Legal size paper extend the paper cassette To adjust the position of the paper cassette lift up the lock release levers gently to release the lock slide the paper cassette by holding the rear portion of the paper cassette and push down the lock release lever to lock the cassette 4 Push down the plate of the paper cassette to lock it L...

Page 21: ... the paper cassette when the plate of the paper cassette is locked The plate may snap forcefully if the lock is released and may result in personal injuries 5 Tilt the paper guide in the front side of the paper guide backwards a then remove it b Lock release lever Lock release lever a b ...

Page 22: ...o be loaded a tilt the guide forward to lock it b IMPORTANT Insert the hooks of the paper guide as shown in the figure so that the indicated paper size matches the size of the paper to be loaded If the paper guide is set in a wrong position this may result in paper jams b a A4 Letter ...

Page 23: ... be loaded The paper guides on the sides of the cassette move together 8 Load paper so that the edge of the paper is aligned with the front paper guide CAUTION When loading paper take care not to cut your hands with the edges of the paper Match this mark on the paper size ...

Page 24: ...ructions When loading paper in landscape orientation as when loading A5 or Executive size paper load the paper so that the printing surface faces up and the top edge is toward the right of the printer as it is viewed from the front When loading paper in portrait orientation as when loading A3 B4 Ledger or Legal size paper load the paper so that the printing surface faces up and the top edge is tow...

Page 25: ...aded under the hooks on the paper guide Make sure that there is sufficient space between the hooks and paper stack Take out some paper when there is no space IMPORTANT Up to approximately 250 sheets of plain paper 64 g m2 or 150 sheets of heavy paper 90 g m2 can be loaded in the paper cassette Be sure that the paper stack does not exceed the paper limit marks on the paper guide as this may result ...

Page 26: ...25 10 Align the paper with the left paper guide IMPORTANT Be sure to align the paper with the left paper guide If not this may result in poor print quality 11 Open the paper size cover Left paper guide ...

Page 27: ...0 sheet universal cassette UC 66F a release date has not yet been set Set the paper size dial to FREE when loading a custom paper size in the paper cassette FREE on the paper size dial is different from the setting of フリー for トレイ用紙サイズ If the paper size dial is set to FREE when the 250 sheet universal cassette UC 66F that supports custom paper sizes is not installed or if the paper size of the pri...

Page 28: ...27 13 Attach the label for the size of the loaded paper to the paper size guide and insert the guide into the paper size slot of the paper size cover 14 Close the paper size cover ...

Page 29: ...not be able to pull out the paper cassette NOTE If the paper cassette is extended set the cassette cover to prevent dust getting into the cassette The paper cassette can be used without the cassette cover if it is not extended In this case keep the cassette cover Cassette cover Paper cassette Make sure the cassette cover is flush against the front side of the paper cassette ...

Page 30: ...hen the cassette cover is not set properly you may not be able to pull out the paper cassette If the paper cassette is not extended push the paper cassette into the printer firmly until the front side of the cassette is flush with the front surface of the printer If the paper cassette is extended the front side of the cassette is not flush with the front surface of the printer Push the paper casse...

Page 31: ...e below when used with the paper cassettes of the main unit and the optional paper feeders extended Loading Paper in Cassette 2 3 or 4 1 Pull out the paper cassette gently until it stops a lift up the front portion of the cassette to remove it b a b ...

Page 32: ...sette 2 Adjust the position of the paper cassette according to the size of the paper to be loaded When loading paper in landscape orientation as when loading A5 or Executive size paper shorten the paper cassette When loading paper in portrait orientation as when loading A3 B4 Ledger or Legal size paper extend the paper cassette To adjust the position of the paper cassette lift up the lock release ...

Page 33: ...lding the lock release lever at the side of the paper guide slide the guide to the size mark for the loaded paper The paper guides on the sides of the cassette move together If the paper size is indicated on the left match this part on it If the paper size is indicated on the right match this part on it Match this line on the paper size ...

Page 34: ... paper guide CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT Double feeding may occur frequently if the edges of the paper stack are not aligned properly In this case align the edges of the paper stack on a flat surface ...

Page 35: ...ve size paper load the paper so that the printing surface faces down and the top edge is toward the right of the printer as it is viewed from the front When loading paper in portrait orientation as when loading A3 B4 Ledger or Legal size paper load the paper so that the printing surface faces down and the top edge is toward the front of the printer as it is viewed from the front Feeding direction ...

Page 36: ...PORTANT Up to approximately 250 sheets of plain paper 64 g m2 or 150 sheets of heavy paper 90 g m2 can be loaded in the paper cassette Be sure that the paper stack does not exceed the paper limit marks on the paper guide as this may result in misfeeds 7 Set the paper size dial at the front of the paper feeder to the size of the loaded paper The default is A4 Hooks Hooks Paper limit mark Paper limi...

Page 37: ...e paper cassette in the printer If the sizes do not match this may result in printer malfunction Do not set the paper size dial to This may result in printer malfunction 8 Attach the label for the size of the loaded paper to the paper size guide and insert the guide into the paper size slot at the front of the paper cassette ...

Page 38: ... the paper cassette as shown in the figure a and then gently push it horizontally into the paper feeder b Push the paper cassette into the printer firmly until the front side of the cassette is flush with the front surface of the paper feeder a b ...

Page 39: ...38 NOTE The printer looks as shown in the figure below when used with the paper cassettes of the main unit and the optional paper feeders extended ...

Page 40: ...ANT Data cannot be printed within a 5 mm margin on all sides of the paper If Expand Print Region and Print in the Finishing Details dialog box in the LIPS printer driver is checked the printable area can be expanded to near the edges of the paper For more details refer to Help for the printer driver 1 Open the multi purpose tray Open the multi purpose tray by holding the grip at the center of the ...

Page 41: ...40 2 Raise the paper retaining lever 3 Spread the paper guides a little wider than the actual paper width 11x17 LGL ハガキ A5 B4 B5 A3 A4 LTR EXEC ...

Page 42: ...ing or aligning the transparencies try to hold the edge of paper as much as possible to avoid touching the printing side Take care not to mark or stain the printing surface of the transparencies with fingerprints dust or oil This may result in poor print quality 5 Gently load the stack of paper with the printing side facing up until it touches the back of the tray CAUTION When loading paper take c...

Page 43: ...the paper is curled or folded at corners flatten it before loading it in the printer Double feeding may occur frequently if the edges of the paper stack are not aligned properly In this case align the edges of the paper stack on a flat surface NOTE To print letterhead paper or paper printed with a logo load the paper in the proper direction according to the following instructions When loading pape...

Page 44: ...faces up and the top edge is toward the back of the printer as it is viewed from the front 6 Align the paper guides with both sides of the stack IMPORTANT Be sure to align the paper guides with the width of the paper If the paper guides are too loose or too tight this may result in misfeeds or paper jams ABC Feeding direction ...

Page 45: ...stcards in the multi purpose tray IMPORTANT When printing postcards reply postcards or 4 on 1 postcards data cannot be printed within a 5 mm margin on all sides of the paper If Expand Print Region and Print in the Finishing Details dialog box in the LIPS printer driver is checked the printable area can be expanded to near the edges of the paper For more details refer to Help for the printer driver...

Page 46: ...45 1 Open the multi purpose tray Open the multi purpose tray by holding the grip at the center of the printer 2 Raise the paper retaining lever ...

Page 47: ...ck of the multi purpose tray as shown in the figure CAUTION When loading paper take care not to cut your hands with the edges of the paper IMPORTANT Up to approximately 40 sheets of postcards or reply postcards or 50 sheets of 4 on 1 postcards can be loaded in the multi purpose tray Make sure that the paper stack does not exceed the paper limit marks Paper limit mark ...

Page 48: ...ostcards load them in landscape orientation so that the printing surface faces up and the top edge is toward the back of the printer as it is viewed from the front When printing reply postcards specify the paper setting and printing orientation in the application according to the orientation of the paper to be loaded Example Select Double Japan Postcard Rotated for Windows NT 4 0 2000 XP Server 20...

Page 49: ...oward the right of the printer as it is viewed from the front If the postcards are curled flatten them by curling them toward the opposite side before loading them Double feeding may occur frequently if the edges of the postcard stack are not aligned properly In this case align the edges of the postcard stack on a flat surface ...

Page 50: ...er guides with the width of the postcards If the paper guides are too loose or too tight this may result in misfeeds or paper jams Do not touch the postcards in the multi purpose tray or pull them out during printing This may result in an error in the printer 6 Lower the paper retaining lever ...

Page 51: ...n printing envelopes data cannot be printed within a 10 mm margin on all sides of the paper If Expand Print Region and Print in the Finishing Details dialog box in the LIPS printer driver is checked the printable area can be expanded to near the edges of the paper For more details refer to Help for the printer driver Printing speed drops when printing envelops NOTE When printing envelopes they may...

Page 52: ...51 1 Open the multi purpose tray Open the multi purpose tray by holding the grip at the center of the printer 2 Raise the paper retaining lever ...

Page 53: ...the actual envelope width 4 Place the stack of envelopes on a flat surface flatten them to release any remaining air and be sure that the edges are pressed tightly CAUTION When loading paper take care not to cut your hands with the edges of the paper ...

Page 54: ... flatten curls as shown in the figure 6 Align the edges of the envelopes on a flat surface 7 Gently load the stack of postcards with the address side facing up until it touches the back of the multi purpose tray as shown in the figure Paper limit mark ...

Page 55: ... adhesive surface of an envelope cannot be printed When loading envelopes in size ofYOUGATA No 4 orYOUGATA No 2 load them so that the flap is toward the left of the printer as it is viewed from the front When loading envelopes in size of KAKUGATA No 2 leave the flaps open and load them so that the bottom of the envelopes is toward the back of the printer as it is viewed from the front ...

Page 56: ...he paper guide and the envelopes and be careful not to press the envelopes so hard that they are distorted They may result in misfeeds or paper jams Do not touch the envelopes in the multi purpose tray or pull them out during printing This may result in an error in the printer 9 Lower the paper retaining lever ...

Page 57: ...e the jammed paper completely Procedure for Clearing Paper Jams When a paper jam occurs confirm the messages first then remove the paper following the procedure WARNING There are some areas inside the printer which are subject to high voltages When removing jammed paper or when inspecting the inside of the printer do not allow necklaces bracelets or other metal objects to touch the inside of the p...

Page 58: ...our hands with the edges of the paper IMPORTANT Do not touch the high voltage contacts inside the toner cover as this may result in damage to the printer Before removing jammed paper be sure to remove the toner cartridge and paper cassette and open the top cover of the printer completely until it stops Remove jammed paper while the printer is turned ON If the printer is turned OFF the data being p...

Page 59: ...g are the messages 2 Open the top cover IMPORTANT Raise the top cover slowly and firmly and open it completely until it stops If any jammed paper is removed when the top cover is not opened completely it may result in damage to the printer 13 ﾖｳｼｶﾞﾂﾏﾘﾏｼﾀﾄﾅｰｶﾊﾞｰｴﾘｱキュウシエリアトナーカバーエリアハイシエリアリョウメンユニットカセット1 シタ Multi purpose Tray Paper Cassette Inside the Toner Cover Output Tray Inside the Du...

Page 60: ...er cassette If it is difficult to pull out the paper cassette lift it a little bit and then pull it out horizontally 4 Open the multi purpose tray Open the multi purpose tray by holding the grip at the center of the printer ...

Page 61: ...ose tray raise the paper retaining lever and then remove the loaded paper 6 Remove the paper jammed in the multi purpose tray IMPORTANT If the jammed paper cannot be removed easily proceed to the next step Do not try to remove it forcibly ...

Page 62: ...61 7 Lower the paper retaining lever 8 Open the toner cover Press the green toner cover release button a as shown in the figure a ...

Page 63: ...62 Holding the green tab open the toner cover until it clicks b 9 Pull out the toner cartridge halfway by holding the grip and then remove the cartridge with both hands as shown in the figure Tab b ...

Page 64: ...e into the protective bag 11 Turn the dial in the toner cover in the direction of the arrow to send the jammed paper 12 Remove the paper jammed in the toner cover Remove the jammed paper gently to prevent unfixed toner from spilling ...

Page 65: ...erioration in print quality 13 Remove the paper jammed in the output tray Remove the jammed paper gently to prevent unfixed toner from spilling IMPORTANT When rear edge of the paper remains in the fixing unit unfixed toner is on the paper Be careful not to spill the toner when removing the paper Toner that spilled inside the printer may stain the inside causing deterioration in print quality ...

Page 66: ...e the jammed paper then close the delivery guide inner cover Remove the jammed paper gently IMPORTANT When top edge of the paper has been sent into the fixing unit unfixed toner is on the paper Be careful not to spill the toner when removing the paper Toner that spilled inside the printer may stain the inside causing deterioration in print quality ...

Page 67: ...cover close the cover until it clicks 17 Close the multi purpose tray IMPORTANT If you cannot close the multi purpose tray check if the toner cover is completely closed If you try to close the multi purpose tray forcibly this may result in damage to the printer ...

Page 68: ...the printer Refer to Paper Jam in the Paper Feeder P 73 when paper is jammed in the optional 250 sheet paper feeder 19 Set the paper cassette in the printer Refer to Paper Jam in the Duplex Unit P 77 when paper is jammed in the optional duplex unit ...

Page 69: ...ompletely until it stops If any jammed paper is removed when the top cover is not opened completely it may result in damage to the printer 21 If the jammed paper is under the inner guide raise the inner guide a then remove the jammed paper b Raise the inner guide by holding the tab Pull out the jammed paper gently b a Inner guide Tab ...

Page 70: ...9 22 Open the multi purpose tray Open the multi purpose tray by holding the grip at the center of the printer 23 Open the toner cover Press the green toner cover release button a as shown in the figure a ...

Page 71: ...icks b 24 Take the toner cartridge out of the protective bag then install it in the printer Align the projections on each side of the toner cartridge with the toner cartridge guides inside the printer Push the toner cartridge completely into the printer Tab b ...

Page 72: ...If you try to close the toner cover forcibly this may result in damage to the printer Do not leave the toner cover open for a long time after installing the toner cartridge 26 Close the multi purpose tray IMPORTANT If you cannot close the multi purpose tray check if the toner cover is completely closed If you try to close the multi purpose tray forcibly this may result in damage to the printer ...

Page 73: ...メンユニット on the display does not disappear after closing the top cover pieces of torn paper may still be remaining in the paper feeder or duplex unit In this case refer to When the message that indicates the paper jam does not disappear P 82 to remove the jammed paper ...

Page 74: ...aper is jammed also in the optional paper feeders Inspect each paper feeder and remove the jammed paper using the following procedure 1 Follow the procedure from Step 1 to 18 of Paper Jam in the Printer P 58 2 Open the rear transport guide Holding the green tab open the transport guide 3 Remove the jammed paper Tab ...

Page 75: ...74 4 Open the front transport guide Holding the green tab open the transport guide 5 Remove the jammed paper Tab ...

Page 76: ...75 6 Close the front transport guide 7 Close the rear transport guide 8 Remove the paper cassettes one at a time from the one at the top and remove the jammed paper ...

Page 77: ...e printer and paper feeders Proceed to Step 20 of Paper Jam in the Printer P 68 to remove the jammed paper If a paper jam occurs when performing 2 sided printing with the optional duplex unit proceed to Paper Jam in the Duplex Unit P 77 ...

Page 78: ...x unit Inspect the duplex unit and remove the jammed paper using the following procedure 1 Follow the procedure from Step 1 to 19 of Paper Jam in the Printer P 58 2 Open the duplex unit rear cover Open the duplex unit rear cover by holding the grip at the center of the printer 3 Close the top cover ...

Page 79: ...78 4 Open the duplex unit top cover 5 Remove the paper jammed in the duplex unit top cover ...

Page 80: ...79 6 Close the duplex unit top cover 7 If you can see the jammed paper inside the duplex unit rear cover just pull out the paper to remove it ...

Page 81: ... rotate the knob a to send and remove the paper b 9 Open the top cover IMPORTANT Raise the top cover slowly and firmly and open it completely until it stops If any jammed paper is removed when the top cover is not opened completely it may result in damage to the printer a b ...

Page 82: ...81 10 Close the duplex unit rear cover Proceed to Step 20 of Paper Jam in the Printer P 68 to remove the jammed paper ...

Page 83: ...using the following procedure IMPORTANT In case you remove jammed paper when the duplex unit is installed in the printer the data being printed will be deleted because you have to turn the printer OFF After removing the jammed paper perform printing again When the duplex unit is not installed 1 Open the top cover IMPORTANT Raise the top cover slowly and firmly and open it completely until it stops...

Page 84: ...83 5 Remove the bottom rear cover 6 Make sure that there is no paper remaining in the area from the back to the inside of the printer ...

Page 85: ... the bottom rear cover 8 Set the paper cassette 9 Open the multi purpose tray open the toner cover and then install the toner cartridge 10 Close the toner cover and the multi purpose tray 11 Close the top cover ...

Page 86: ...ower cord and ground wire 3 Open the top cover IMPORTANT Raise the top cover slowly and firmly and open it completely until it stops If any jammed paper is removed when the top cover is not opened completely it may result in damage to the printer 4 Pull out the paper cassette 5 Open the multi purpose tray open the toner cover and then take out the toner cartridge 6 Close the toner cover and the mu...

Page 87: ...86 7 Open the duplex unit rear cover Open the duplex unit rear cover by holding the grip at the center of the printer ...

Page 88: ...8 Push up the lock release levers on each side of the duplex unit a then remove the duplex unit b 9 Close the duplex unit rear cover then put the duplex unit on a flat surface as shown in the figure b a a ...

Page 89: ...88 10 Open the duplex unit bottom cover 11 Remove the jammed paper 12 Close the duplex unit bottom cover ...

Page 90: ...ere is no paper remaining in the area from the back to the inside of the printer 14 To install the duplex unit hold it upright and match the positioning pins on the holes on the back of the printer Push the duplex unit firmly until it clicks Positioning pin ...

Page 91: ...tridge 17 Close the toner cover and the multi purpose tray 18 Close the top cover 19 Connect all interface cables the power cord and ground wire to the printer 20 Connect the ground wire to the ground terminal and plug the power plug into the AC power outlet 21 Press I of the power switch to turn the printer ON ...

Page 92: ...es is based on printing a typical document with a printing ratio of approximately 5 and print density set to default The life of your cartridge may vary depending on the type of documents printed If your average document contains a lot of graphics tables or charts the life of the toner cartridge will be shorter as they consume more toner Message When lifetime of toner cartridge has been reached Wh...

Page 93: ...al objects to touch the inside of the printer as this may result in burns or electrical shock The toner cartridge generates a low level magnetic field If you use a cardiac pacemaker and feel abnormalities please move away from the toner cartridge and consult your doctor CAUTION Take care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothi...

Page 94: ...high voltage contacts inside the toner cover as this may result in damage to the printer 1 Open the multi purpose tray Open the multi purpose tray by holding the grip at the center of the printer NOTE If you are using the multi purpose tray remove the loaded paper High voltage contacts ...

Page 95: ...94 2 Open the toner cover Press the green toner cover release button a as shown in the figure Holding the green tab open the toner cover until it clicks b a Tab b ...

Page 96: ...sheet silver transport roller and their surroundings After wiping off the dirt wipe the area with a soft dry cloth WARNING Clean the printer using a slightly dampened cloth with water Do not use alcohol benzene paint thinner or other flammable substances If flammable substances come into contact with a high voltage area inside the printer this may result in a fire or electrical shock Do not touch ...

Page 97: ...rent sheet or transport roller Be sure to finish with wiping with a dry cloth Water remaining inside the printer may result in damage to the printer Do not touch the transport roller This may result in misfeeds 5 Take a new toner cartridge out of the protective bag Use scissors to open the protective bag so as not to damage the toner cartridge IMPORTANT Keep the protective bag in which the cartrid...

Page 98: ...king materials a Remove the packing materials by hooking your fingers into the tabs and pulling them out straight b IMPORTANT Do not touch the photosensitive drum in the toner cartridge Print quality may deteriorate if you touch or damage the drum Dispose of the packing materials according to local regulations a a b b ...

Page 99: ...ide IMPORTANT If toner is not distributed evenly this may result in deterioration in print quality Be sure to carry out this procedure properly Be sure to shake the toner cartridge gently otherwise the toner may spill out 8 Place the toner cartridge on a flat surface then remove the tape that is securing the sealing tape ...

Page 100: ...idpoint toner may spill out If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician IMPORTANT Do not pull the sealing tape diagonally upwards or downwards If the tape is severed it may become difficult to pull out completely Pull out the sealing tape completely from the toner cartridge If any tape remains in the toner cartridge this may r...

Page 101: ...shown in the figure and install it in the printer Align the projections on each side of the toner cartridge with the toner cartridge guides inside the printer Push the toner cartridge completely into the printer IMPORTANT Before inserting the toner cartridge open the toner cover completely The toner cartridge cannot be inserted when the toner cover is opened only halfway Drum protective shutter ...

Page 102: ... If you try to close the toner cover forcibly this may result in damage to the printer Do not leave the toner cover open for a long time after installing the toner cartridge 12 Close the multi purpose tray IMPORTANT If you cannot close the multi purpose tray check if the toner cover is completely closed If you try to close the multi purpose tray forcibly this may result in damage to the printer ...

Page 103: ...be cancelled In this case the next data may be cancelled Multiple data may be cancelled when the print data that is sent from the printer driver not for this printer is mixed NOTE Job may not be cancelled after performing Job Cancel even if 03 ジョブキャンセル appears Perform Job Cancel using the following procedure Be sure that the ジョブ indicator is on or blinking when performing Job Cancel when the job ...

Page 104: ...e time Job Cancel is completed when 00 インサツカノウ appears IMPORTANT When 00 ジョブスキップ is displayed you can perform soft reset or hard reset by pressing リセット In this case perform printing again since the print data that is being received or any other data in the interface will be deleted When 03 ジョブキャンセル is displayed you cannot perform soft reset or hard reset Wait until the Job Cancel is completed o...

Page 105: ...ough Status Print can be printed on another size of paper it will be printed with its size enlarged or reduced or with a portion of the page not printed or its printing position being skewed The values specified using the menu of the printer s control panel are reflected to Status Print For example when the automatic 2 sided printing function is specified Status Print will be printed two pages on ...

Page 106: ... Status Print prints information as shown below Status Print allows you to confirm information such as the functions that can be currently used a list of the setting values specified in the printer function menu the versions of the software and hardware loaded on the printer and the number of print copies 実行ｽﾃｰﾀｽﾌﾟﾘﾝﾄ 01 ｽﾃｰﾀｽﾌﾟﾘﾝﾄ ...

Page 107: ...106 IMPORTANT This is a sample of Status Print The contents may differ from the Status Print printed by your computer ...

Page 108: ...ions below to turn the printer OFF then turn it ON again A problem has occurred while processing print data Before printing leave the printer in the installation environment for more than two hours to allow it to adjust to the ambient temperature and humidity If you print when condensations remain in the printer it may cause misfeeds which will result in paper jams or printer malfunctions If the m...

Page 109: ...e printer works properly If the service error message still appears proceed to the next steps 2 Note down the four digit alphanumeric and message that are displayed on the display 3 Turn the printer OFF a unplug the power plug from the AC outlet and then remove the ground wire from the ground terminal b OFF ON OFF ON OFF ON OFF ON a b ...

Page 110: ... 4 Contact the store where you purchased this printer or your service representative When contacting your Canon dealer please report the problems and code number four digit alphanumeric that you have noted ...

Page 111: ... or r r r s s s sk k k ki i i ip p p p mark appears you can evade the error and continue printing by pressing オンライン In this case part of the print data may be missing or it may not be printed properly If you want to cancel the process perform the soft reset to eliminate the cause then press オンライン to perform printing again The errors that the messages with this mark indicate are automatically skipp...

Page 112: ...not online press オンライン 14 EP カートリッジナシ Cause Toner cartridge is not installed or installed improperly Remedy Install toner cartridge properly 16 トナーチェック Warning message Cause Toner is running out Remedy Take the toner cartridge out of the printer shake it gently 5 or 6 times to evenly distribute the toner and then reinstall the toner cartridge 16 トナーコウカン Error skip Cause Toner has reached its l...

Page 113: ...se An error has occurred when processing between this printer and computer Remedy Check the connection of the interface cable between this printer and computer and then perform printing again 41 プリントチェック Error skip Cause The size of the paper loaded in the multi purpose tray is different from that specified for トレイ用紙サイズ Remedy Match the size specified for トレイ用紙サイズ and that of the paper in the t...

Page 114: ...he top rear cover While pressing the tabs on the back of the top rear cover c insert the tabs into the holes d to set the top rear cover 1 While pressing the top rear cover from both sides a and pressing the tabs on the top rear cover b remove the top rear cover c The top rear cover is set snapping Make sure that the tabs are inserted completely into the holes Film Be sure that the film of the top...

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