22
CHAPTER 3 • Appendix
Cppendix
CCCCTCC 3
Troubleshooting
31C
Error Message Displayed
■
Cause
Solution
Software did not start properly, or has not
been installed properly.
Restart this software.
•
If an error message continues to appear after
•
restarting, uninstall this software then reinstall it.
Cannot Find Projector
■
Cause
Solution
Projector is not connected to the network
Make sure that the projector and network is
•
connected using a LAN cable.
Network settings for the projector are not
configured correctly
Make sure that the projector's [Network Function] is
•
turned "On".
Confirm the IP address and/or network settings.
•
SNMP settings of the projector is not
configured
Configure the SNMP settings of the projector if the
•
projector is SNMP-compatible. See the instruction
manual that came with the projector for SNMP
configuration procedures.
Items in "Discovery settings" are not
configured correctly
Confirm the IP address of the projector, and
•
configure the Discovery settings.
- If Projector is SNMP-compatible
Add a broadcast address of the network with the
projector in the "Broadcast" tab, or configure so
that the projector's IP address is included in the
"IP address ranges" tab of the "Discovery settings"
dialog (see pp. 5, 6, 7). In addition, "Protocol name
([SNMP V1]/[SNMP V2c]/[SNMP V3])", "Community
name" and "Password" must be configured to
match the network settings of the projector to allow
communication with the projector.
- If Projector is LV Series Compatible
Add an IP address of the projector in the "Discovery
settings" dialog (see p. 8).