Canon PowerShot PICK Advanced Manual Download Page 127 | Manualshive

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background image

W06: An error occurred in webcam mode (error code: W06). For
details, check the Advanced Guide online.

Wi-Fi conditions may be poor.
Do not use near devices such as microwave ranges that have a frequency in the 2.4
GHz band.
Bring this product near the device to which it will be connected (e.g., an access point or
computer) without placing anything between the two.
Check whether an error has occurred on the device to which this product is connected.

W07: An error occurred in webcam mode (error code: W07). For
details, check the Advanced Guide online.

Check the access point settings (

).

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Summary of Contents for PowerShot PICK

Page 1: ...Advanced Guide This manual is for app Ver 1 1 0 or later with firmware Ver 1 1 0 or later installed E CT2 D125 C CANON INC 2021 ...

Page 2: ...amera 24 Inserting Removing Cards 25 Positioning the Camera 28 Turning on the Power 30 Connecting to Smartphones Disconnecting 31 Indicator Display 38 Shooting 40 Shooting Automatically 41 Shooting With Voice Commands 44 Shooting Remotely 48 Viewing Images 54 Viewing Images 55 Viewing Images With Specific People 58 Viewing Recommended Images 60 Saving Deleting Images 61 Saving Images to Smartphone...

Page 3: ...iOS Only 95 Changing the Aspect Ratio 100 Changing the Video Recording Quality 102 Changing Camera Sound Settings 105 Changing the Camera Nickname 107 Changing Auto Image Deletion Settings 109 Restoring Default Settings 111 Checking Network Settings 115 Using as a Webcam 117 Checking Messages from the App 124 Responding to Error Messages 125 Other Information 128 Reference 131 Troubleshooting Guid...

Page 4: ...etected people to shoot still photos or record movies You can also control the camera with voice commands and shoot remotely from a smartphone Captured images can be viewed and saved using the dedicated app Connect App for Mini PTZ Cam installed on a smartphone 4 ...

Page 5: ...Common Camera Operations Shooting Shoot in auto mode Shooting Automatically Shoot by speaking to the camera Shooting With Voice Commands Shoot remotely Shooting Remotely 5 ...

Page 6: ...Viewing Images View images Viewing Images View images with specific people Viewing Images With Specific People View images recommended by the camera Viewing Recommended Images 6 ...

Page 7: ...Saving Images Save images to smartphones Saving Images to Smartphones Deleting Images Save images to computers Using the Interface Cable Using a Card Reader 7 ...

Page 8: ...eople to shoot more often Registering Information About People Specifying People to Shoot More Often Tag images with the shooting location Geotagging Images as You Shoot Create highlights iOS only Creating Highlights iOS Only 8 ...

Page 9: ...d liable for any loss or inconvenience caused Copyrights Unauthorized public use of images captured with the camera that include copyrighted subjects may be prohibited by law Also be aware that certain public performances exhibitions etc may prohibit photography even for private enjoyment Firmware version Update the firmware by downloading the latest version from the Canon website Connecting other...

Page 10: ...le A memory card is not included Be careful not to lose any of these items Caution The transmission rate with the included interface cable is equivalent to Hi Speed USB USB 2 0 Keep the sticker that is on an inner flap of the box the camera is packaged in You may need the SSID and password on the sticker when connecting the camera to a smartphone 10 ...

Page 11: ...r the latest Advanced Guide visit the following website https cam start canon C009 Connect App for Mini PTZ Cam User Guide Basic instructions for the dedicated app Connect App for Mini PTZ Cam are provided in the Connect App for Mini PTZ Cam User Guide accessible from within the app See Other Settings for instructions on displaying the Connect App for Mini PTZ Cam User Guide 11 ...

Page 12: ...nal Instructions and Sample Photos Icons in This Guide Button and app icons are used in descriptions of controls and setting positions Links to pages with related topics Warning to prevent shooting problems Supplemental information Tips or advice for better shooting 12 ...

Page 13: ...Instructions apply to the camera with the power on Instructions in this guide apply to the app under default settings It is assumed that the camera is connected to the dedicated app Connect App for Mini PTZ Cam Sample photos in this guide are only for illustration 13 ...

Page 14: ...rd with the dedicated app Connect App for Mini PTZ Cam installed on a smartphone microSD microSDHC microSDXC memory cards SD speed class compatible UHS I compatible Note Consider using a high capacity card because many images may be captured in auto shooting As a guideline an hour of auto shooting when set to Active may capture approx 8 GB of images Cards That Can Record Movies When recording movi...

Page 15: ...en using a battery charger or AC adapter Periodically remove any dust buildup from the power plug and power outlet using a dry cloth Do not plug in or unplug the product with wet hands Do not use the product if the power plug is not fully inserted into the power outlet Do not expose the power plug and terminals to dirt or let them come into contact with metallic pins or other metal objects Do not ...

Page 16: ...w any indications to turn off the product in places where its use is forbidden Not doing so may cause other equipment to malfunction due to the effect of electromagnetic waves and even result in accidents 16 ...

Page 17: ... extremely hot cold and cause burns or injury when touched Do not apply strong pressure on the lens or allow an object to hit it This may cause injury or damage to the product Do not touch any parts inside the product This may cause injury If any abnormal skin reaction or irritation occurs during or following the use of this product refrain from further use and get medical advice attention 17 ...

Page 18: ...ra contains precision electronic circuitry Never attempt to disassemble the camera yourself Condensation may form on the camera or internal parts if you bring the camera somewhere much hotter or colder To prevent condensation seal the camera in a plastic bag before bringing it where the temperature is much different and then let it adjust to the temperature before removing it from the bag If conde...

Page 19: ...ontacts with your fingers or anything metallic Do not affix any stickers etc on the card Do not store or use the card near anything that has a strong magnetic field such as a television speakers or magnets Also avoid places prone to having static electricity Do not leave the card in direct sunlight or near a heat source Store the card in a case Do not store the card in hot dusty or humid locations...

Page 20: ...2 Shooting lens 3 Microphone 4 Power indicator 5 Power button 6 Communication indicator 7 Wireless communication button 8 Speaker 9 Status indicator 10 Accessory socket 11 Terminal cover 12 Digital terminal 13 Charging indicator 14 Card slot cover 15 Card slot 20 ...

Page 21: ...ablishing a Wi Fi connection hereafter connection between the camera and a smartphone or tablet collectively referred to as smartphones you can control the camera remotely and view captured images Use of smartphones supporting Bluetooth low energy technology hereafter Bluetooth is recommended 21 ...

Page 22: ...s refer to the Connect App for Mini PTZ Cam User Guide accessible from within the app Note Use the latest version of the smartphone OS For details on OS versions that Connect App for Mini PTZ Cam can be used in check the app download site Sample screens and other details in this guide may not match the actual user interface elements after camera firmware updates or updates to Connect App for Mini ...

Page 23: ... basic camera information and operations Caution Do not rotate the camera s moving parts by hand Doing so may cause a malfunction Charging the Camera Inserting Removing Cards Positioning the Camera Turning on the Power Connecting to Smartphones Disconnecting Indicator Display 23 ...

Page 24: ...r do not allow the terminal cover to come in contact with moving parts of the camera Note For charging and powering the camera an optional USB Power Adapter PD E1 is recommended Some commercially available power adapters USB Type C Power Delivery with an output voltage current of at least 9V DC 2A have also been confirmed to work with the camera For details check the Canon website Upon purchase th...

Page 25: ...ards other than microSD microSDHC microSDXC cards is not supported Always turn the camera off before inserting or removing cards Insertion 1 Open the cover 2 Insert the card Insert the card with the label face up Inserting cards the wrong way may damage the camera 25 ...

Page 26: ...3 Close the cover 26 ...

Page 27: ...is lit or blinking Removing the card Shaking or striking the camera If a card related error message is displayed in the app turn off the camera before removing the card If the error persists use a different card If you can transfer images on the card to a computer transfer all the images and then format the card with the camera The card may then return to normal Note File numbering may not start f...

Page 28: ...ace the camera on a flat stable surface For outdoor use avoid direct sunlight and consider placing the camera in the shade Using the accessory socket on the bottom of the camera you can attach it to a tripod or other holder 28 ...

Page 29: ... shooting range covered by the camera is shown below To make it easier for the camera to acquire subjects when shooting avoid having any obstructions between the camera and people Approx 340 Approx 110 29 ...

Page 30: ...r To turn the camera on press the button Press it again to turn the camera off Caution When the power indicator is lit in red the battery level is low Either supply power to use the camera or turn it off and charge it 30 ...

Page 31: ...n addition Canon cannot be held liable for any other loss or damage caused by use of the camera Take security measures that you deem necessary when using a network at your discretion Canon cannot be held liable for any loss or damage caused by unauthorized access or other security breaches Connecting to Smartphones Before you start shooting with the camera you will need to connect to a smartphone ...

Page 32: ...ni PTZ Cam Follow the instructions displayed to establish a connection with the camera After the devices are connected the home screen of Connect App for Mini PTZ Cam appears and the camera s communication indicator lights up 32 ...

Page 33: ...Note To resolve connection problems see Problems with Wireless Features in the Troubleshooting Guide 33 ...

Page 34: ...aired a message is displayed to use an SSID and password for pairing The SSID and password are indicated on a sticker on an inner flap of the box the camera was packaged in To pair the devices follow the instructions and enter the SSID and password 34 ...

Page 35: ...Turning Off Wi Fi and Closing the App 1 Tap Settings 2 Tap Basic Camera Set 35 ...

Page 36: ...3 Tap Wi Fi off close app To stop shooting turn off the camera 36 ...

Page 37: ...the camera on 2 Start Connect App for Mini PTZ Cam Follow the instructions displayed to reconnect with the smartphone Note To resolve connection problems see Problems with Wireless Features in the Troubleshooting Guide 37 ...

Page 38: ... error has occurred Caution An error has occurred if the status indicator is blinking Check message from the app Power indicator green red Enables you to check the remaining battery level and the power source status Indicator Status Off The battery is depleted or the camera is off On The camera is on Green Battery level high Red Battery level low Blinking Auto shooting by voice command stopped or ...

Page 39: ...every six seconds Ready to pair Blinking once every three seconds Ready for connection On Connected Charging indicator orange Enables you to check the status of charging or supplying power Indicator Status Off No USB connection or cannot be charged or powered on Blinking slowly Charging in progress or receiving power On Charging finished Blinking quickly A charging error has occurred 39 ...

Page 40: ...computer keyboards Fine lines and subject outlines Under light sources with constantly changing brightness colors or patterns Night scenes or points of light Scenes with flickering under fluorescent or LED lighting Extremely small subjects Subjects at the edge of the screen Strongly backlit or reflective subjects such as cars with highly reflective surfaces Near and distant subjects in AF points s...

Page 41: ...he camera with a smartphone and establish a connection After you have established a connection automatic shooting is possible even without a connected smartphone simply by turning on the camera Automatic shooting stops when you turn the camera off Effective in these situations Shooting kids at a campsite Covering a home party or other event 41 ...

Page 42: ... for automatic shooting can be adjusted in the app To stop auto shooting turn off Auto shooting on the home screen Tap Settings to adjust the priority of subjects auto shooting parameters and other settings 42 ...

Page 43: ...ring auto shooting even when you have set the auto shooting image ratio to include some movies The camera may turn off automatically if it becomes hot during auto shooting Images may be deleted during auto shooting if the camera determines that shooting has failed even if the status indicator blinks once in still photo shooting or remains lit in movie recording These actions will stop movie record...

Page 44: ...seconds of calling out the camera Some factors may prevent the camera from recognizing voice commands such as the distance to the camera ambient noise or your way of speaking or the loudness of your voice Movie recording started by a voice command will stop automatically in 2 min Movie recording in progress during auto shooting will stop automatically when a voice command is detected 44 ...

Page 45: ...ge of voice commands does not change if you change the smartphone language setting after starting the app To change the voice command language adjust Voice command lang in Basic Camera Set The camera may turn off automatically if it becomes hot during movie recording started by a voice command 45 ...

Page 46: ...Turn off voice commands as follows 1 Tap Basic Camera Set 46 ...

Page 47: ...2 Turn off Voice command 47 ...

Page 48: ...Shooting Remotely Shoot remotely as you view the image on a smartphone You can check the image as you shoot group photos or you can check as you shoot subjects who are tracked automatically 48 ...

Page 49: ...amera 2 Tap Video or Photo When the camera detects a person a white circle appears around their face and tracking begins Selecting Video as the shooting mode will show a gray frame around the recording area 49 ...

Page 50: ...3 Set the camera direction and subject size Adjust the camera direction by using the camera control 1 or by dragging Adjust the subject size by using the zoom control 2 or by pinching open or closed 50 ...

Page 51: ...tap the shooting button 3 again Caution A warning will be displayed if the camera becomes hot during remote movie recording The camera may eventually turn off automatically if you continue using it this way Note To adjust image brightness exposure compensation tap 4 51 ...

Page 52: ...To focus Tap where you want to focus If you only wish to focus turn off Tracking and turn it on if you wish to focus and track the subject to keep the person in the angle of view 52 ...

Page 53: ...To track a different person Tapping a subject to track changes the round frame from a dotted to a solid line and tracking switches to the new subject 53 ...

Page 54: ...Viewing Images This chapter describes how to view your captured still photos and movies Viewing Images Viewing Images With Specific People Viewing Recommended Images 54 ...

Page 55: ...os and Movies Viewing the Still Photo and Movie List Captured still photos and movies can be reviewed in Connect App for Mini PTZ Cam Caution It may take some time to display the playback and list screens when there are many images 55 ...

Page 56: ...Viewing Still Photos and Movies 1 Tap Playback 2 Tap an image thumbnail A larger view of the image appears To view the previous or next image swipe right or left 56 ...

Page 57: ...Viewing the Still Photo and Movie List 1 Tap Show All A list of images appears 2 Switch the display mode Tap to switch to tiled display For a larger view tap an image thumbnail 57 ...

Page 58: ...w images that include specific people registered on the camera 1 In Registered tap the icon of a person whose images you want to view Tap Show All to view a list of all registered people 2 Tap an image thumbnail A larger view of the image appears 58 ...

Page 59: ...Caution Images with people other than the registered person may be displayed Depending on the environment of use images that do include the registered person may not be displayed 59 ...

Page 60: ...ended Images From all images captured you can view recommended images that are selected automatically 1 In Recommended tap an image thumbnail you wish to view Tap Show All to view a list of all recommended images 60 ...

Page 61: ...Saving Deleting Images This chapter describes how to save or delete your captured images Saving Images to Smartphones Deleting Images Saving Images to Computers 61 ...

Page 62: ...eleting Individual Images Saving Deleting Multiple Images at Once Caution Images saves to computers may not match those saved to smartphones which are automatically straightened by the dedicated app Saving Deleting Individual Images 1 Display an image 62 ...

Page 63: ...2 Save or delete the image Tap to save the image to the smartphone Tap to delete the image from the camera Tap to register the image to Favorites 63 ...

Page 64: ...Saving Deleting Multiple Images at Once 1 Display a list of images is displayed when Photo or Video images are listed Tap to switch the images displayed Tap Select 64 ...

Page 65: ...iple images The first image you touch and hold becomes the initial image starting point and once you select the last image ending point all images between the starting and ending points are marked with a checkmark For a larger view double tap an image 3 Save or delete the image Tap to save the image to the smartphone Tap to delete the image from the camera Tap to register the image to Favorites 65...

Page 66: ... images can also be imported to a computer Using the Interface Cable 1 Connect the camera to the computer Use the included interface cable Insert the other end of the cable into the computer s USB terminal Type C 2 Copy images in the DCIM folder of the camera card to the computer 66 ...

Page 67: ...Using a Card Reader 1 Insert the card into the card reader 2 Copy images in the card s DCIM folder to the computer 67 ...

Page 68: ...available on each screen of Connect App for Mini PTZ Cam instructions refer to the Connect App for Mini PTZ Cam User Guide accessible from within the app Home Screen Playback Screen Shooting Screen Highlights Screen iOS Only Settings Screen 68 ...

Page 69: ...automatically from all images captured 4 Turn auto shooting mode on or off 5 Switch to the home screen 6 Switch to the shooting screen 7 Switch to the playback screen 8 Switch to the highlights screen iOS only 9 Switch to the settings screen 10 Lists all images in the selected category 11 Shows messages from the camera 12 Shows the camera s remaining battery level 69 ...

Page 70: ...Note Battery Level Indicator Battery level high Battery level medium Battery level low Receiving power charging Receiving power fully charged 70 ...

Page 71: ...y The number of images is shown next to the category name 2 Tap a thumbnail in Registered to view a screen that lists photos for that person Tap a thumbnail in another category to view individual images 3 Lists all images in the selected category 71 ...

Page 72: ...on indicator 3 Live view screen 4 Zoom bar 5 Thumbnail 6 Zoom control 7 Tracking on off switch 8 Camera control 9 Camera battery level 10 Close button 11 Shooting mode buttons Video Photo 12 Camera direction 13 Reset button for camera direction 14 Shooting button 72 ...

Page 73: ...Highlights Screen iOS Only Highlights are created from this screen 73 ...

Page 74: ...Settings Screen Shooting priority settings Specify to shoot certain people more than others 74 ...

Page 75: ...Auto shooting settings Specify details for shooting automatically 75 ...

Page 76: ...eck the camera serial number 2 Check network settings 3 Specify webcam settings 4 Reset camera settings or format cards 5 View a list of voice commands 6 View the app instruction manual 7 Check camera and app information or update the camera firmware 76 ...

Page 77: ...n About People Specifying People to Shoot More Often Geotagging Images as You Shoot Creating Highlights iOS Only Changing the Aspect Ratio Changing the Video Recording Quality Changing Camera Sound Settings Changing the Camera Nickname Changing Auto Image Deletion Settings Restoring Default Settings Checking Network Settings Using as a Webcam Checking Messages from the App Responding to Error Mess...

Page 78: ...o shooting mode can be adjusted 1 Access the settings screen 2 Select an item in Auto Shooting Mode Select Custom to adjust settings in greater detail Note To conserve battery power set the Auto Shooting Mode item to Eco or Medium 78 ...

Page 79: ...rotect registered people enter information about them Caution Under the following conditions people in captured images may not be registered If subjects are too far from the camera If subjects are too close to the camera If much of a subject s face is covered by a mask hat sunglasses or other objects When Priority Setting is turned off on the settings screen If the shooting or settings screen is d...

Page 80: ...Entering Information About People 1 In Registered tap a person to enter information for Tap Show All to view a list of all registered people 80 ...

Page 81: ...2 Tap 81 ...

Page 82: ...day After you enter the person s name or birthday their information is protected Protected information is not automatically removed even when new people are recognized Note To prioritize a person in shooting tap to change it to orange 82 ...

Page 83: ...Removing Registered People 1 In Registered tap a person to remove Tap Show All to view a list of all registered people 83 ...

Page 84: ...2 Tap 84 ...

Page 85: ...3 Tap Delete 4 Tap Yes 85 ...

Page 86: ...e If a person already registered is registered again as a different person you can combine both records as being for the same person 1 In Registered tap a person to merge Tap Show All to view a list of all registered people 86 ...

Page 87: ...2 Tap 87 ...

Page 88: ...3 Tap Merge 88 ...

Page 89: ...4 Tap a person to merge Selected people are identified by a check mark 5 Tap Merge 89 ...

Page 90: ...registered people you can have the camera try to shoot them more often Effective in these situations Taking more photos of a specific person at a birthday party On vacation taking more photos of specific children 1 Access the settings screen 2 Turn on Priority Setting 90 ...

Page 91: ...cts their registered information Protected information is not automatically removed even when new people are recognized Note More images may be captured automatically when you have set a priority level for registered people Fewer images may be captured automatically when the camera cannot find people whose priority level you have set 91 ...

Page 92: ...it the Canon website to check where use is allowed Note that Canon cannot be held liable for any problems arising from use of GPS functions in other countries and regions Because the use of GPS may be restricted in some countries and regions follow local laws and regulations where you will use the camera Be particularly careful about using GPS functions outside your home country Be careful about u...

Page 93: ...2 Tap Basic Camera Set 93 ...

Page 94: ...tured automatically such as immediately after you turn on Image geotagging Others may be able to locate or identify you by using location data in your geotagged still photos or movies Be careful when sharing these geotagged images with others as when posting them online where many people can view them To remove the location information from images when they are saved to a smartphone turn on Clear ...

Page 95: ...vailable only in iOS Effective in these situations Creating highlights of a bride and groom from images at the wedding ceremony and reception Creating highlights from vacation memories over several days 1 Tap Highlights to access the highlights screen 2 Select the month and year of shooting Tap to switch months and years 95 ...

Page 96: ...3 Select the range of shooting days Tap the starting date Tap the ending date To change the range beginning with the starting date tap again Dates with captured images are shown in black 4 Tap Next 96 ...

Page 97: ...5 Select registered people to prioritize Selected people are identified by a check mark 6 Tap Next 97 ...

Page 98: ...ed Select Length of highlights to change the length of the highlight movie Select Display time per photo to change the display time for still photo highlights Select Background music to change the background music 8 Tap Next 98 ...

Page 99: ...t movie is created from the images displayed To use different images tap Choose Manually and select images 10 Tap Save The highlight movie created is saved to the smartphone To view the created highlight movie select Play 99 ...

Page 100: ...Changing the Aspect Ratio The aspect ratio for still photos can be changed 1 Access the settings screen 2 Tap Basic Camera Set 100 ...

Page 101: ...3 Tap Aspect ratio 4 Select an option 101 ...

Page 102: ...recording quality increases the file size but motion in these movies is smoother Movie recording may stop if the camera becomes hot Consider using a lower recording quality if you prefer to record more or longer movies Playback will not be smooth for high bit rate movies or where Wi Fi is congested In this case try playback after you download the file 1 Access the settings screen 102 ...

Page 103: ...2 Tap Basic Camera Set 103 ...

Page 104: ...3 Tap Video recording quality 4 Select an option 104 ...

Page 105: ...Changing Camera Sound Settings Sounds of camera operations can be switched on or off 1 Access the settings screen 2 Tap Basic Camera Set 105 ...

Page 106: ...ill prevent the camera from playing startup and error warning sounds Selecting Mute auto shooting will prevent the camera from playing the automatic shooting sound Caution Shutter release sounds in response to voice commands are played even when Beeping is turned Off 106 ...

Page 107: ...Changing the Camera Nickname The camera nickname at the top of the home screen can be changed 1 Access the settings screen 2 Tap Basic Camera Set 107 ...

Page 108: ...3 Tap Camera nickname 4 Enter text using the keyboard You can enter upper or lowercase letters numbers or symbols Enter up to 8 characters 108 ...

Page 109: ...s captured images can be automatically deleted Caution If you turn on Image auto delete be sure to tag as favorites any images you would like to keep or save them to a smartphone or computer before they are eventually deleted 1 Access the settings screen 2 Tap Basic Camera Set 109 ...

Page 110: ...eleted to clear 25 of the card as free space when the free space drops below 12 Older images are deleted first Images are tagged as favorites are not deleted Images are not deleted when the camera is connected to a smartphone Image auto delete is automatically turned off when a card becomes full of files excluded from auto deletion Images are kept for at least one day before they may be deleted au...

Page 111: ...alized by another camera or computer format the card with this camera Caution Formatting a card deletes all images and data on it Even protected images will be deleted so make sure there is nothing you wish to keep Save any data you need to a smartphone or computer before formatting the card 1 Access the settings screen 2 Tap Camera Resetting 111 ...

Page 112: ...ts communication settings for the camera and app and resets webcam settings Reset all settings Resets app settings communication settings and webcam settings Information registered for people is also deleted Format card Formats the card in the camera 112 ...

Page 113: ...ormation for the camera with communication settings you reset There is a need to perform Reset communication settings or Reset all settings when connecting other cameras and smartphones You can also reset camera communication settings by turning the camera off and holding down the button as you press the button 113 ...

Page 114: ...g data on a card does not completely erase the data Be aware of this when selling or discarding the card When disposing of cards take steps to protect personal information if necessary as by physically destroying cards With a FAT32 or exFAT formatted card if you record a movie and the file size exceeds 4 GB a new movie file will be created automatically Note The card capacity displayed on the card...

Page 115: ...Checking Network Settings 1 Access the settings screen 2 Tap Network Settings 115 ...

Page 116: ...d cameras SSID For checking the SSID of connected cameras Channel For checking the Wi Fi channel of connected cameras Password Enables you to change the Wi Fi password for connected cameras Caution SSID and Password can only be checked when directly connected via Wi Fi 116 ...

Page 117: ...ES WPA2 PSK TKIP or None exist Passwords encryption key network key These keys are used to encrypt data during wireless communication These are also referred to as encryption keys or network keys Caution When specifying settings in a network with a system administrator ask the network administrator for network settings This information is extremely critical for security Take care when handling suc...

Page 118: ...m Settings 1 Click the link below to install the Wireless Webcam Utility for Mini PTZ Cam software for connecting with computers https cam start canon C009 2 Open the Settings screen on Connect App for Mini PTZ Cam 118 ...

Page 119: ...3 Tap Webcam settings 119 ...

Page 120: ...e wireless LAN access point Enter the SSID and the password of the wireless LAN access point on the same network as the connected computer For Security select the type used by the wireless LAN access point 120 ...

Page 121: ... username and password as they will be used for establishing connections with computers 6 Press Set on cam Register the wireless LAN access point and webcam account to the camera If you forget the username or password for your webcam account press Clear set to delete all settings and perform step 4 again 121 ...

Page 122: ...necting the camera and Connect app for Mini PTZ Cam via SSID press the button twice 8 Click the app icon in the notification area on the right side of the computer taskbar 9 Select which camera to use as the webcam Camera nicknames are shown 122 ...

Page 123: ...s a webcam Specify this camera for use with web conferencing apps Note To stop using the webcam and reconnect the camera to the Connect app for Mini PTZ Cam restart the camera To use the camera as a webcam again after the camera power has been turned off turn on the camera again and perform the operation from step 7 123 ...

Page 124: ...ges In case of errors check for messages Example of a communication message New photo to recommend Example of an error message Insert a card and restart the camera Note You can review past messages by tapping the camera icon in the message display area Tapping a speech bubble will display a screen used to respond to the message 124 ...

Page 125: ... Check the access point settings Check whether the access point is communicating using a channel and frequency supported by the camera Also when the access point channel is selected automatically selecting one of the channels supported by the camera manually is recommended Check whether the power of the access point has been turned on W02 Make sure that you entered the correct access point passwor...

Page 126: ...t No address was assigned by the DHCP server Check the DHCP settings for the access point What to check on the DHCP server Is the power of the DHCP server on Turn on the DHCP server Are there enough addresses for assignment by the DHCP server Increase the number of addresses assigned by the DHCP server Remove devices assigned addresses by the DHCP server from the network to reduce the number of ad...

Page 127: ...a frequency in the 2 4 GHz band Bring this product near the device to which it will be connected e g an access point or computer without placing anything between the two Check whether an error has occurred on the device to which this product is connected W07 An error occurred in webcam mode error code W07 For details check the Advanced Guide online Check the access point settings 127 ...

Page 128: ...Other Information 1 Access the settings screen 2 Tap Other Settings 128 ...

Page 129: ...Shows the camera firmware version App version Shows the app version Privacy Policy Opens a webpage for the privacy policy Third party software Shows licensing information for open source software and other technology used by the app 129 ...

Page 130: ... Certification Logo Display Shows certification logo information Update Firmware For updating the camera firmware Follow the instructions displayed 130 ...

Page 131: ...Reference This chapter provides reference information that may be useful when shooting Troubleshooting Guide Security Specifications Before Disposal 131 ...

Page 132: ...ow the advice in Camera operation is unstable or buttons are unresponsive The camera is not activated even when turned on Make sure the card is properly inserted Charge the camera Battery life does not last long Using the camera when it is fully charged is recommended If the camera cannot be used long even after full charging it is time to replace the battery Contact a Canon Service Center Camera ...

Page 133: ... turn it on again Video or audio disturbances occur during movie recording If you lift the camera or record a moving subject during recording sounds created by those movements may be recorded to the movie Also zooming as you record movies may cause exposure changes or lens sounds to be recorded inaccurate lens aberration correction or loss of focus If the terminal cover comes in contact with the m...

Page 134: ...d images are blurry Make sure the dome cover is free of smudges or dust and not fogged up Clean the camera as described in Handling Precautions Camera Care For stubborn dirt contact a Canon Service Center 134 ...

Page 135: ... not possible with the camera connected to a computer via USB Pair the devices with the interface cable disconnected from the computer Cannot reconnect from a smartphone You can only connect to one camera at a time from your smartphone To connect a paired smartphone with another camera start Connect App for Mini PTZ Cam and clear the smartphone communication settings in accordance with the message...

Page 136: ... are set on the camera when the devices are connected Make sure the correct date and time are set on the smartphone Still photos and movies cannot be played back Playback is not possible for images captured with another camera Sounds of camera operations are audible during movie playback If you perform camera operations during movie recording the camera s built in microphone may also record sounds...

Page 137: ... the network you are using to steal modify or destroy information Additionally you could fall victim to other types of unauthorized access such as impersonation where someone assumes an identity to gain access to unauthorized information or springboard attacks where someone gains unauthorized access to your network as a springboard to cover their tracks when infiltrating other systems It is recomm...

Page 138: ...ooting distance 20 cm to W 30 cm to T Pan tilt movable range Pan Tilt movable range Pan direction Max approx 170 left to 170 right Tilt direction Max approx 20 down to 90 up Roll direction Fixed Image Stabilizer Available Effective pixels Max approx 11 7 megapixels Total pixels Approx 12 8 megapixels Effective sensor size 1 2 3 inch 138 ...

Page 139: ...o Approx 9 megapixels 4000 x 2248 1 Because distortion correction is applied the relationship between recorded pixels and camera effective pixels is as follows Camera effective pixels Recording pixels Still photo file size Number of possible shots File size approx MB Possible shots approx shots 4 3 aspect ratio 5 0 11594 16 9 aspect ratio 4 4 13526 The number of possible shots apply to a UHS I com...

Page 140: ...fps IPB standard 175 7 650 1 24 172 6 IPB Light 344 1 1250 2 12 86 7 Movie recording notes Video bit rate indicates video output only Audio is not included Movie recording is interrupted if the maximum recording time per movie 29 min 59 sec is exceeded When using Canon testing standard UHI I compatible card Card performance requirements Movie recording size Memory card Full HD 59 94 fps IPB standa...

Page 141: ...g auto shooting During remote shooting Full HD 59 94 fps ISO 100 3200 Full HD 29 97 fps ISO 100 3200 Full HD 23 98 fps ISO 100 3200 Still photo shooting Type Electronic shutter using the image sensor Shutter speed Shutter speed auto range During auto shooting 1 16000 1 8 sec User settings not possible During remote shooting Movie recording Type Electronic shutter using the image sensor Shutter spe...

Page 142: ...x Automatic shooting Low 5 hr 00 min Medium 3 hr 30 min High 2 hr 00 min Dimensions and weight Dimensions Approx Φ56 4 81 9 mm H Approx Φ2 22 3 22 in H Same for black and white Based on CIPA guidelines Weight Approx 170 g Approx 6 00 oz Same for black and white Including memory card Based on CIPA guidelines Approx 169 g Approx 5 96 oz Same for black and white Body only Operating environment Operat...

Page 143: ... Wi Fi standard Transmission method IEEE 802 11b DS SS modulation IEEE 802 11g OFDM modulation IEEE 802 11n Transmission frequency 2 4 GHz band Channels 1 to 11 All data above is based on Canon testing standards and CIPA Camera Imaging Products Association testing standards and guidelines Dimensions and weight listed above are based on CIPA guidelines Product specifications and appearance are subj...

Page 144: ... TO LOCAL REGULATIONS Note A screwdriver for M1 7 Phillips head screws is recommended for screw removal 1 Turn the camera off 2 Lift and remove the rubber feet on the bottom of the camera with a narrow tool such as a regular screwdriver 3 Remove the screws 144 ...

Page 145: ...4 Remove the body cover 5 Remove the battery 145 ...

Page 146: ...S is a trademark or registered trademark of Cisco in the U S and other countries and is used under license QR Code is a trademark of Denso Wave Inc The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Canon Inc is under license Other trademarks and trade names are those of their respective owners All other trademarks are the property o...

Page 147: ...se for MPEG 4 standard THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO i ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD AVC VIDEO AND OR ii DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VID...

Page 148: ...enuine accessories is highly recommended Canon shall not be liable for any damage to this product and or accidents such as malfunction fire etc caused by the failure of non genuine Canon accessories Please note that repairs arising out of the malfunction of non genuine accessories will not be covered by the warranty for repairs although you may request such repairs on a chargeable basis 148 ...

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