Canon Pixma MG3500 Series Online Manual Download Page 279 | Manualshive

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background image

Follow the procedure below to check the status of the device.

1. Open the Device Manager on your computer as shown below.

If the

User Account Control

screen is displayed, follow the on-screen instructions.

• In Windows 8, select

Control Panel

from the

Settings

charm on

Desktop

>

Hardware and Sound

>

Device Manager

.

• In Windows 7 or Windows Vista, click

Control Panel

,

Hardware and Sound

, then

Device Manager

.

• In Windows XP, click

Control Panel

,

Performance and Maintenance

,

System

, then click

Device

Manager

on the

Hardware

sheet.

2. Double-click

Universal Serial Bus controllers

then

USB Printing Support

.

If the

USB Printing Support Properties

screen is not displayed, make sure that the machine is correctly

connected to the computer.

Make sure that the USB cable is securely plugged in to the machine and the computer.

3. Click the

General

tab and make sure that there is no indication of a problem with the device.

If a device error is displayed, refer to Windows help to resolve the error.

Other Error Messages

Check

If an error message is displayed outside the printer status monitor, check the

following:

• "

Could not spool successfully due to insufficient disk space

"

Delete any unnecessary files to increase the amount of free space on the disk.

• "

Could not spool successfully due to insufficient memory

"

Quit other running application softwares to increase available memory.

If you cannot print yet, restart your computer and retry printing.

• "

Printer driver could not be found

"

Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers, then
reinstall the MP Drivers with the Setup CD-ROM or reinstall them from our website.

• "

Could not print Application name

- File name"

Try printing again once the current job is complete.

The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is
Displayed

If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen asking for
permission to send the printer and application software usage information will be displayed every month
for about ten years.

Read the instructions on the screen and follow the procedure below.

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Summary of Contents for Pixma MG3500 Series

Page 1: ...MG3500 series Online Manual Scanning English ...

Page 2: ...alog Box 68 Save Settings Dialog Box 70 Image Stitch Window 72 Scanning with Application Software that You are Using ScanGear 77 What Is ScanGear Scanner Driver 78 Scanning with Advanced Settings Using ScanGear Scanner Driver 80 Starting ScanGear Scanner Driver 81 Scanning in Basic Mode 82 Scanning in Advanced Mode 85 Scanning Multiple Documents at One Time with ScanGear Scanner Driver 88 Correcti...

Page 3: ...ng Frames ScanGear 153 General Notes Scanner Driver 157 Useful Information on Scanning 159 Adjusting Cropping Frames in the Image Stitch Window 160 Resolution 161 Data Formats 163 Color Matching 164 IJ Network Scanner Selector EX Menu and Setting Screen 165 Uninstalling IJ Network Scanner Selector EX 168 Other Scanning Methods 170 Scanning with WIA Driver 171 Scanning Using the Control Panel Windo...

Page 4: ...Scan Utility Scanning with Application Software that You are Using ScanGear Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items When Scanning from a Computer Network Scan Settings 4 ...

Page 5: ... Utility Scanning with Application Software that You are Using ScanGear Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items When Scanning from a Computer Network Scan Settings 5 ...

Page 6: ... with Auto Scan Basic Scanning Photos Scanning Documents Scanning with Favorite Settings Scanning Items Larger than the Platen Image Stitch Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E mail Extracting Text from Scanned Images OCR IJ Scan Utility Screens 6 ...

Page 7: ...readability according to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen Save Scanned Images Automatically Scanned images are automatically saved in a preset folder You can change the folder as required Note The default save folders are as follows Windows 8 My Documents folder Windows 7 My Documents folder Windows Vista Documen...

Page 8: ...Important Some functions are available only when My Image Garden is installed Note Refer to Settings Dialog Box for how to set the applications to integrate with 8 ...

Page 9: ...can Settings Follow the steps below to start IJ Scan Utility Windows 8 Select IJ Scan Utility on the Start screen to start IJ Scan Utility If IJ Scan Utility is not displayed on the Start screen select the Search charm then search for IJ Scan Utility Windows 7 Windows Vista Windows XP From the Start menu select All Programs Canon Utilities IJ Scan Utility IJ Scan Utility to start IJ Scan Utility 9...

Page 10: ... 2 Place items on the platen of your scanner or printer Placing Items When Scanning from a Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note Click Cancel to cancel the scan To apply suitable corrections based on the item type click Settings then select the Apply recommended image correction checkbox in the Settings Auto Scan dialog box Scanned images are saved in the folder set fo...

Page 11: ...Scanning with Favorite Settings 11 ...

Page 12: ...ings select the Settings Photo Scan dialog box then set the paper size resolution etc as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Photo Scan dialog box displayed by clicking Settings In the Settings Photo Scan dialog box you can also make advanced scan settin...

Page 13: ... select the Settings Document Scan dialog box then set the paper size resolution etc as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Document Scan dialog box displayed by clicking Settings In the Settings Document Scan dialog box you can also make advanced sca...

Page 14: ...t the select source resolution etc When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Placing Items When Scanning from a Computer 4 Click Custom Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Custom Scan dialog box displa...

Page 15: ... the platen are supported Note The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings select the Settings Scan and Stitch dialog box then set the item type resolution etc as required When setting is completed click OK 3 Click Stitch The Image Stitch window appears 4 In Select Output Size select an output size according to the paper s...

Page 16: ...5 Make sure that Scan from Left is selected in Scan Direction 6 Place the item that is to be displayed on the left side of the screen face down on the platen 7 Click Start Scanning Image 1 16 ...

Page 17: ...first item is scanned and appears in 1 Note Click Cancel to cancel the scan 8 Place the item that is to be displayed on the right side of the screen face down on the platen 9 Click Start Scanning Image 2 17 ...

Page 18: ... the images to adjust their positions Note Select the Adjust cropping frames checkbox to specify the area to be saved Adjusting Cropping Frames in the Image Stitch Window To scan an item again select the image in the Preview area or the thumbnail at the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save 18 ...

Page 19: ...mbined image is saved Note Refer to Image Stitch Window for details on the Image Stitch window You can make advanced scan settings in the Settings Scan and Stitch dialog box displayed by clicking Settings 19 ...

Page 20: ... business cards etc Thin items Thick items Refer to Scanning Multiple Documents at One Time with ScanGear Scanner Driver for your model from Home of the Online Manual for details Using Auto Scan Whether there are multiple items or not is detected automatically Click Auto and scan Easy Scanning with Auto Scan Not Using Auto Scan In the Settings dialog box set Paper Size to Auto scan and scan Note T...

Page 21: ...The Settings dialog box appears 4 Click Custom Scan 5 Select Select Source according to the items to be scanned 21 ...

Page 22: ...lick OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog box Settings Photo Scan Dialog Box Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 22 ...

Page 23: ... one time Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings In each Settings dialog box you can also make advanced scan settings 23 ...

Page 24: ...ou cannot check the scan results before saving when scanned using Auto scan Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 4 Select the Check scan results checkbox then click OK 24 ...

Page 25: ...Settings dialog box Settings Photo Scan Dialog Box Settings Document Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box 5 Click Photo Scanning starts When scanning is completed the Save Settings dialog box appears Note Click Cancel to cancel the scan 25 ...

Page 26: ...er or file save options in the Save Settings dialog box Note The default save folders are as follows Windows 8 My Documents folder Windows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder 7 Click OK Scanned images are saved according to the settings 26 ...

Page 27: ...e mail Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 4 Select Attach to e mail in Application Settings then select an e mail client 27 ...

Page 28: ...can add e mail clients to use for attachments from the pull down menu If None Attach Manually is selected manually attach scanned and saved images to e mail 5 Click OK The IJ Scan Utility main screen appears 28 ...

Page 29: ...s will be attached to a new message Note Click Cancel to cancel the scan The scanned images are saved according to the settings made in the Settings dialog box When the Check scan results checkbox is selected in the Settings dialog box the Save Settings dialog box appears After you set the save options and click OK the scanned images are saved and automatically attached to a new message of the spe...

Page 30: ...lay it in Notepad included with Windows Note You can extract text when scanning via Document Custom or ScanGear The screens for scanning documents are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Document Scan 30 ...

Page 31: ...lication Settings 4 Select Start OCR for Application Settings then select the application in which you want to display the result Note When My Image Garden is specified after the image is scanned the text in the image is extracted and appears in Notepad included with Windows 5 Click OK 31 ...

Page 32: ...ox Settings ScanGear Dialog Box 6 Click Document Scanning starts When scanning is completed the scanned images are saved according to the settings and the extracted text appears in the specified application Note Click Cancel to cancel the scan Text displayed in Notepad included with Windows is for guidance only Text in the image of the following types of documents may not be detected correctly 32 ...

Page 33: ... documents Documents placed upside down or documents with text in the wrong orientation rotated characters Documents containing special fonts effects italics or hand written text Documents with narrow line spacing Documents with colors in the background of text Documents containing multiple languages 33 ...

Page 34: ...n Dialog Box Settings Photo Scan Dialog Box Settings Document Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Settings General Settings Dialog Box Data Format Settings Dialog Box Save Settings Dialog Box Image Stitch Window 34 ...

Page 35: ...at IJ Scan Utility is currently set to use If the displayed product is not the one you want to use select the desired product from the list In addition for network connection select one with Network after the product name Note Refer to Network Scan Settings for how to set up a network environment Auto Detects the type of items automatically and saves them to a computer The data format for saving w...

Page 36: ...ou can scan the left and right halves of an item larger than the platen and combine the scanned images back into one image Scan save settings and the response after scanning can be specified in the Settings Scan and Stitch dialog box ScanGear Starts ScanGear scanner driver in which you can make image corrections and color adjustments when scanning Scan save settings and applications can be specifi...

Page 37: ...ow to respond when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Box Settings Photo Scan Dialog Box Settings Document Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box General Settings Tab You can set the product to use file size restriction on e mail attachment language to detect text in images and folder ...

Page 38: ...ant When the Settings dialog box is displayed from My Image Garden the setting items for Application Settings do not appear Supported Items Photos postcards business cards magazines newspapers documents and BD DVD CD Important To scan the following types of items specify the item type and size in the Settings Photo Scan dialog box Settings Document Scan dialog box or Settings Custom Scan dialog bo...

Page 39: ...can Options Area Apply recommended image correction Applies suitable corrections automatically based on the item type Important The color tone may differ from the source image due to corrections In that case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a f...

Page 40: ...der Important When the Settings dialog box is displayed from My Image Garden this option does not appear 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows yo...

Page 41: ... application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add from the pull down menu Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 41 ...

Page 42: ...ou can make advanced scan settings to scan items as photos 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Photo is selected Color Mode Select the color mode in which to scan the item 42 ...

Page 43: ...the resolution of the item to be scanned The higher the resolution value the more detail in your image Resolution Compress scanned images upon transfer Compresses scanned images when transferring them to a computer This is useful when your scanner or printer and computer are connected with a slow interface such as USB1 1 or a network Image Processing Settings Click Plus to set the following Import...

Page 44: ...ch to save the scanned images To change the folder specify the destination folder in the Select Destination Folder dialog box displayed by selecting Add from the pull down menu The default save folders are as follows Windows 8 My Documents folder Windows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder Important When the Settings dialog box is displayed from My I...

Page 45: ... from the pull down menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to start from the pull down menu Do not start any application Saves to the folder specified in Save in Note Specify the application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add from ...

Page 46: ...vanced scan settings to scan items as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning documents Document Scanning magazines Magazine 46 ...

Page 47: ...the resolution of the item to be scanned The higher the resolution value the more detail in your image Resolution Note Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings Compress scanned images upon transfer Compresses scanned images when transferring them to a computer This is useful when your scanner or printer and computer are connected with a slow interface s...

Page 48: ... displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets Important Available only when the Compress scanned images ...

Page 49: ...t Important Only text documents written in languages that can be selected from Document Language in the Settings General Settings dialog box are supported The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is outside the range of 8 points to 48 points Docume...

Page 50: ...ault save folders are as follows Windows 8 My Documents folder Windows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder Important When the Settings dialog box is displayed from My Image Garden this option does not appear Check scan results Displays the Save Settings dialog box after scanning Important When the Settings dialog box is displayed from My Image Garden...

Page 51: ... down menu Start OCR Select this when you want to convert text in the image into text data using specified OCR software You can specify the application from the pull down menu Do not start any application Saves to the folder specified in Save in Note Specify the application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add from the pull down men...

Page 52: ...r preference 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned When Auto is selected the item type is automatically detected Color Mode Paper Size and Resolutio...

Page 53: ...the type of item to be scanned Otherwise items may not be scanned correctly Refer to Placing Items When Scanning from a Computer for how to place items Note To convert text in the image into text data after scanning specify Select Source instead of selecting Auto To reduce moire set Select Source to Magazine Color Mode Select the color mode in which to scan the item Important To select Black and W...

Page 54: ... them to a computer This is useful when your scanner or printer and computer are connected with a slow interface such as USB1 1 or a network Important This does not appear when Select Source is Auto Image Processing Settings Click Plus to set the following Available setting items vary by Select Source When Select Source is Auto Apply recommended image correction Applies suitable corrections automa...

Page 55: ... case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function Sharpen outline Emphasizes the outline of the subjects to sharpen the image Reduce show through Sharpens text in an item or reduces show through in newspapers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven ...

Page 56: ...s Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slanted text document Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document Important Only text documents written in languages that ...

Page 57: ...ars only when Auto is selected for Select Source Settings Click to display the Data Format Settings dialog box in which you can set the quality of the images to be saved keyword search of PDF files and their compression type and the data format in which to save images scanned with Auto Scan Save in Displays the folder in which to save the scanned images To change the folder specify the destination...

Page 58: ...canned images to a folder other than the one specified in Save in You can specify the folder from the pull down menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to start from the pull down menu Start OCR Select this when you want to convert text in the image into text data using specified OCR software You ca...

Page 59: ...ttings for scanning items larger than the platen 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning photos Photo Scanning documents Document Scanning ma...

Page 60: ...s to sharpen the image When Select Source is Magazine or Document Sharpen outline Emphasizes the outline of the subjects to sharpen the image Reduce show through Sharpens text in an item or reduces show through in newspapers etc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears w...

Page 61: ... the pull down menu The default save folders are as follows Windows 8 My Documents folder Windows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder Important When the Settings dialog box is displayed from My Image Garden this option does not appear Check scan results Displays the Save Settings dialog box after scanning Important When the Settings dialog box is dis...

Page 62: ...he pull down menu Do not start any application Saves to the folder specified in Save in Note Specify the application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add from the pull down menu Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 62 ...

Page 63: ...ve Settings Area 2 Application Settings Area Important When the Settings dialog box is displayed from My Image Garden the setting items for Application Settings do not appear 1 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Data Format Select the data format in wh...

Page 64: ...Destination Folder dialog box displayed by selecting Add from the pull down menu The default save folders are as follows Windows 8 My Documents folder Windows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder Important When the Settings dialog box is displayed from My Image Garden this option does not appear Enable large image scans Select this checkbox to scan im...

Page 65: ...r other than the one specified in Save in You can specify the folder from the pull down menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you want to start from the pull down menu Start OCR Select this when you want to convert text in the image into text data using specified OCR software You can specify the applicatio...

Page 66: ...d product from the list In addition for network connection select one with Network after the product name Note With network connection Select appears on the right side of the product name Click Select to display IJ Network Scanner Selector EX from which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can restrict the size of sca...

Page 67: ...n images Folder to Save Temporary Files Displays the folder in which to save images temporarily Click Browse to specify the destination folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 67 ...

Page 68: ... format in which to save images scanned with Auto Scan JPEG Image Quality You can specify the image quality of JPEG files Important Available only when the Compress scanned images upon transfer checkbox is not selected in Scan Options of the Settings dialog box Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that sup...

Page 69: ...be saved in Standard even if High is set Format for Item Detected as Document in Auto Scan You can specify the data format for automatically saving items detected as documents in Auto Scan Format for Item Detected as Photo in Auto Scan You can specify the data format for automatically saving items detected as photos in Auto Scan Defaults You can restore the settings in the displayed screen to the ...

Page 70: ...om My Image Garden the Save Settings dialog box does not appear 1 Preview Operation Buttons 2 Scan Results Area 3 Save Settings Area 1 Preview Operation Buttons Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate then click Rotate Left 90 or Rotate Right 90 Important The preview operation buttons do not appear when the...

Page 71: ... is selected in Save Settings of the Settings ScanGear dialog box Start OCR is selected in Application Settings of the Settings Document Scan Settings Custom Scan or Settings ScanGear dialog box You cannot select JPEG Exif when Color Mode is Black and White Settings Click to display the Data Format Settings dialog box in which you can set the quality of the images to be saved keyword search of PDF...

Page 72: ...arge as the platen 1 Settings and Operation Buttons 2 Toolbar 3 Thumbnail View Area 4 Preview Area Note The displayed items vary depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right halves of an A3 size item separately 11 x 17 Letter x 2 Scans the left an...

Page 73: ... platen separately Scan Direction Scan from Left Displays the first scanned image on the left side Scan from Right Displays the first scanned image on the right side Scan Image 1 Start Scanning Image 1 Scans the first item Scan Image 2 Start Scanning Image 2 Scans the second item 73 ...

Page 74: ...ved Adjusting Cropping Frames in the Image Stitch Window Save Save Saves the two scanned images as one image Cancel Cancels Stitch scan 2 Toolbar Toolbar You can delete the scanned images or adjust the previewed images Delete Deletes the scanned image Enlarge Reduce Allows you to enlarge or reduce the preview image Left clicking the Preview area enlarges the displayed image Right clicking the Prev...

Page 75: ... Thumbnail View Area Thumbnail View Area Displays the thumbnails of the scanned images Appears blank if none has been scanned 4 Preview Area Preview Area Displays the scanned images You can adjust the layout by dragging the scanned image or check the results of the settings made in 1 Settings and Operation Buttons When no image has been scanned After scanning the first item by clicking Start Scann...

Page 76: ...e direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear Related Topic Scanning Items Larger than the Platen Image Stitch 76 ...

Page 77: ...tarting ScanGear Scanner Driver Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver Correcting Images and Adjusting Colors with ScanGear Scanner Driver ScanGear Scanner Driver Screens Placing Items When Scanning from a Computer Adjusting Cropping Frames ScanGear General Notes Scanner Driver 77 ...

Page 78: ...t You Can Do with This Software This software enables you to preview scan results or set document type and output size etc when scanning documents It is useful when you want to scan in a specific color tone as it allows you to make various corrections and adjust brightness contrast etc Screens There are two modes Basic Mode and Advanced Mode Switch modes by clicking a tab on the upper right of the...

Page 79: ...Advanced Mode Use the Advanced Mode tab to specify the color mode output resolution image brightness color tone etc when scanning 79 ...

Page 80: ...ts after making simple image corrections Scanning in Basic Mode Scanning documents after making advanced image corrections and brightness color adjustments Scanning in Advanced Mode Scanning multiple documents at one time after making image corrections and color adjustments Scanning Multiple Documents at One Time with ScanGear Scanner Driver 80 ...

Page 81: ...rden For how to start My Image Garden refer to My Image Garden Guide 2 Click the driver icon in the Scan screen of My Image Garden The ScanGear screen appears Starting from an Application Follow these steps example to start ScanGear from an application The procedure varies depending on the application For details refer to the application s manual 1 Start the application 2 On the menu of the applic...

Page 82: ...t have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes 1 Place the document on the Platen then start ScanGear scanner driver Placing Items When Scanning from a Computer Start...

Page 83: ...ropping frames scan areas as required Adjust the size and position of the cropping frames on the preview image Adjusting Cropping Frames ScanGear 7 Set Image corrections as required 8 Click Scan Scanning starts Note Click Information to open a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear d...

Page 84: ...Related Topic Basic Mode Tab 84 ...

Page 85: ...l on the Toolbar to switch to whole image view and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes 1 Place the document on the Platen then start ScanGea...

Page 86: ...e scan area correct image and adjust colors as required Adjusting Cropping Frames ScanGear Image Settings Color Adjustment Buttons 7 Click Scan Scanning starts Note Click Information to open a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Prefere...

Page 87: ...Related Topic Advanced Mode Tab 87 ...

Page 88: ...tc Thin documents Thick documents Scanning Multiple Documents in Whole Image View The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note You can also scan multiple documents at one time from the Advanced Mode tab Use the Advanced Mode tab to make advanced scan settings such as the color mode outpu...

Page 89: ...ize 4 Set Destination 5 Set Output Size according to purpose 6 Adjust the cropping frames and set Image corrections as required Note You can correct each image separately Select the frame you want to correct In thumbnail view you can only create one cropping frame per image To create multiple cropping frames in an image scan in whole image view 89 ...

Page 90: ...ge View Follow these steps if thumbnails are not displayed correctly when previewed or if you want to scan multiple documents as a single image Note Positions of slanted documents are not corrected in whole image view 1 After previewing images click Thumbnail on the Toolbar Switch to whole image view Note When the whole image is displayed the icon changes to Whole Image 2 Set Destination 90 ...

Page 91: ...the preview image You can also create two or more cropping frames If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the specified area will be scanned Adjusting Cropping Frames ScanGear 5 Set Image corrections as required 6 Click Scan Areas framed by broken lines are scanned Note A response of ScanGear after scanning...

Page 92: ... Color Pattern Brightening colors that have faded with time or due to colorcast Adjusting Saturation and Color Balance Adjusting images that are too dark or bright or too flat due to lack of contrast Adjusting Brightness and Contrast Adjusting the color tone using histogram a graph showing brightness distribution Adjusting Histogram Adjusting the image brightness using tone curve a graph of bright...

Page 93: ...es and correct faded colors when scanning images Setting Items Click Arrow of a function and select an item from the pull down menu Important Do not apply these functions to images without moire dust scratches or faded colors The color tone may be adversely affected Refer to Image Settings for details and precautions on each function Note Refer to Scanning in Advanced Mode to start the Advanced Mo...

Page 94: ...cument type None Auto Reducing show through in text documents or lightening the base color in recycled paper newspapers etc when scanning documents Set Reduce Show through to ON OFF ON Sharpening slightly out of focus images Set Unsharp Mask to ON OFF ON Reducing gradations and stripe patterns Set Descreen to ON OFF ON 94 ...

Page 95: ...ducing this moire effect Reducing dust and scratches Set Reduce Dust and Scratches to Low Medium or High according to the degree of dust and scratches None Medium Correcting photos that have faded with time or due to colorcast Set Fading Correction to Low Medium or High according to the degree of fading or colorcast None Medium Reducing graininess Set Grain Correction to Low Medium or High accordi...

Page 96: ...Correcting shadows that appear between pages when scanning open booklets Set Gutter Shadow Correction to Low Medium or High according to the degree of shadows None Medium 96 ...

Page 97: ...ue to colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors Click an arrow in Color Adjustment to emphasize the corresponding color Cyan red magenta green and yellow blue are complementary color pairs each pair produces a shade of gray when mixed You can reproduce the natural colors of the scene by reducing the cast color ...

Page 98: ...Yellow and Magenta arrows to correct Before After Note Color adjustments are applied only to the cropping frames scan areas or the frame selected in thumbnail view You can select multiple frames or cropping frames by clicking them while pressing the Ctrl key You can also select a color tone from the color pattern displayed on the left of the Color Pattern screen You can also use this function to a...

Page 99: ...aturation vividness You can brighten colors that have faded with time etc Move Slider under Saturation to the left to decrease the saturation darken the image and to the right to increase the saturation brighten the image You can also enter a value 127 to 127 Saturation decreased Original image Saturation increased Note The natural color tone of the original image may be lost if you increase satur...

Page 100: ...r produces a shade of gray when mixed You can reproduce the natural colors of the scene by reducing the cast color and increasing the complementary color It is usually difficult to correct the image completely by adjusting only one color pair It is recommended that you find a portion in the image where it should be white and adjust all three color pairs so that the portion turns white You can also...

Page 101: ...p arrow to return to the previous view Click Defaults to reset all adjustments in the current window Channel Each dot of an image is a mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue 101 ...

Page 102: ... you brighten the image too much and shadows may be lost if you darken the image too much Contrast Contrast is the degree of difference between the brighter and darker parts of an image Increasing contrast will increase the difference thus sharpening the image Decreasing contrast will decrease the difference thus softening the image Move Slider under Contrast to the left to decrease and right to i...

Page 103: ...Note Increasing the contrast is effective in adding a three dimensional feel to soft images However shadows and highlights may be lost if you increase the contrast too much 103 ...

Page 104: ...s gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Histograms You can see the histogram of a specified area for each Channel The higher the histogram peak the more d...

Page 105: ...el 0 The parts at Mid point Slider will turn to the color exactly between the black point and white point All parts to the right of White point Slider will turn white level 255 When Image Adjustment is set to anything but None the adjustments shown below are performed automatically Moving the Black point and White point Sliders Move the Black point Slider or White point Slider to adjust brightness...

Page 106: ...s with more data distributed to the highlight side Move the Mid point Slider toward the highlight side Images with more data distributed to the shadow side Move the Mid point Slider toward the shadow side Adjusting Histograms Using the Droppers When you select a Channel and click the Black point Mid point or White point Dropper the mouse pointer on the preview image changes to a dropper Click a Dr...

Page 107: ...cked with White point Dropper will be the brightest point You can also enter a value 10 to 255 Click Dropper for Gray Balance and click the area you want to adjust the color in the preview image The clicked point will be set as the achromatic color reference and the rest of the image is adjusted accordingly For instance if snow in a photo appears bluish click the bluish part to adjust the whole im...

Page 108: ...These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Tone Curves With ScanGear scanning images via a scanner is the input and displaying to a monitor is the output Tone Curve show...

Page 109: ... The midtone data of the input side is stretched toward the highlight of the output side resulting in a bright toned image when viewed on a monitor Underexposure Concave curve The midtone data of the input side is stretched toward the shadow of the output side resulting in a dark toned image when viewed on a monitor High contrast S curve The highlight and shadow of the input side are enhanced resu...

Page 110: ...Downward sloping line The input and output sides are reversed resulting in a negative positive inverted image Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas 110 ...

Page 111: ... level you can sharpen text in a document or reduce show through in newspapers This function is available when Color Mode is Black and White In ScanGear scanner driver s Advanced Mode tab click Threshold Note Click Defaults to reset all adjustments in the current window Adjusting Threshold Move Slider to the right to increase the threshold value and thus increase the black areas Move the slider to...

Page 112: ...ar Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab 112 ...

Page 113: ... on the Basic Mode tab 1 Settings and Operation Buttons 2 Toolbar 3 Preview Area Note The displayed items vary by document type and view 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white 113 ...

Page 114: ... for the first time scanner calibration starts automatically Wait a while until the preview image appears Destination Select what you want to do with the scanned image Print Select this to print the scanned image on a printer Image display Select this to view the scanned image on a monitor OCR Select this to use the scanned image with OCR software OCR software is software that converts text scanne...

Page 115: ...uce it while maintaining the aspect ratio Monitor Size 1024 x 768 pixels etc Select an output size in pixels A cropping frame of the selected monitor size will be displayed and the portion within the cropping frame will be scanned You can drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Opens the Add Delete the Output Size dialog box in which you can speci...

Page 116: ...eferences dialog box Invert aspect ratio Available when Output Size is set to anything but Flexible Click this button to rotate the cropping frame Click again to return it to the original orientation Adjust cropping frames You can adjust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the por...

Page 117: ...Important For precautions on using this function refer to Gutter Shadow Correction Color Pattern Allows you to adjust the image s overall color You can correct colors that have faded due to colorcast etc and reproduce natural colors while previewing color changes Adjusting Colors Using a Color Pattern Important This setting is not available when you select Color Matching on the Color Settings tab ...

Page 118: ...nned image The image returns to its original state when you preview again Auto Crop Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area The scan area is reduced every time you click this button if there are croppable areas within the cropping frame Check All Frames Available when two or more frames are displayed Selects the checkboxes of ...

Page 119: ...ent scan settings document type etc Open Guide Opens this page 3 Preview Area Preview Area This is where a trial image appears after you click Preview You can also check the results of the settings image corrections color adjustments etc made in 1 Settings and Operation Buttons When Thumbnail is displayed on the Toolbar Cropping frames are specified according to the document size and thumbnails of...

Page 120: ...k a frame to zoom in on the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the frame again to return the display to its non magnified state When Whole Image is displayed on the Toolbar Items on the Platen are scanned and displayed as a single image All portions in the cropping frames will be scanned Note You can specify the cropping frame o...

Page 121: ... displayed items vary by document type and view 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also use this to reload the default settings Se...

Page 122: ... output resolution and size Image Settings Enable disable various image correction functions Color Adjustment Buttons Fine corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area ...

Page 123: ...ion image in Preview Enlarge Reduce on the Toolbar zooms in on the preview image quickly However the resolution of the displayed image will be low Preview Performs a trial scan Scan Starts scanning Note When scanning starts the progress will be displayed Click Cancel to cancel the scan When scanning is completed a dialog box prompting you to select the next action may appear Follow the prompt to c...

Page 124: ...t or rotate preview images The buttons displayed on the Toolbar vary by view In thumbnail view In whole image view Thumbnail Whole Image Switches the view in the Preview area 3 Preview Area Clear Deletes the preview image from the Preview area It also resets the Toolbar and color adjustment settings Crop Allows you to specify the scan area by dragging the mouse Move Image Allows you to drag the im...

Page 125: ...duced every time you click this button if there are croppable areas within the cropping frame Check All Frames Available when two or more frames are displayed Selects the checkboxes of the image in thumbnail view Uncheck All Frames Available when two or more frames are displayed Deselects the checkboxes of the image in thumbnail view Select All Frames Available when two or more frames are displaye...

Page 126: ...h the checkbox selected will be scanned Note When multiple images are previewed different outlines indicate different selection status Focus Frame thick blue outline The displayed settings will be applied Selected Frame thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously You can select multiple images by clicking them while pressing the Ctrl key Uns...

Page 127: ... frame on the displayed image In thumbnail view you can only create one cropping frame per image In whole image view you can create multiple cropping frames Adjusting Cropping Frames ScanGear Related Topic Scanning in Advanced Mode 127 ...

Page 128: ...changes accordingly Important Some applications have a limit to the amount of scan data they can receive Available scan range is as follows 21000 pixels x 30000 pixels or less If you change Paper Size after previewing the preview image will be deleted Note If you are not sure which size you should select for Paper Size set Paper Size to Full Platen then measure the size of the document and enter t...

Page 129: ...ayed before preview and the cropping frame scan area size is displayed after preview You can adjust the cropping frame size by entering the values into Width and Height Click Change Aspect Ratio and change it to Keep Aspect Ratio to maintain the aspect ratio when you specify the cropping frame size Important Input size settings are available only when Output Size in Output Settings is Flexible If ...

Page 130: ...set custom sizes or select a size for printing or displaying Select Add Delete to set custom size and save it as a new output size option Flexible You can specify the output resolution and scale and adjust the cropping frames scan areas In thumbnail view Drag the mouse over a thumbnail to display a cropping frame When a cropping frame is displayed the portion within the cropping frame will be scan...

Page 131: ...e Add Delete the Output Size dialog box in which you can specify custom output sizes In the Add Delete the Output Size dialog box you can specify multiple output sizes and save them at one time Saved items will be registered to the Output Size list and can be selected along with the predefined items Add To add a size select Print or Image display for Destination then enter Output Size Name Width a...

Page 132: ...ping Frame on Previewed Images in Preview Tab Preferences dialog box Switch Aspect Ratio Available when Output Size is set to anything but Flexible Click this button to rotate the cropping frame Click again to return it to the original orientation Data Size The data size when scanned with the current settings is displayed Note When the data size exceeds a certain size the value appears in red In t...

Page 133: ...allows you to set the following items Image Adjustment When Image Adjustment is set the brightness of the specified portion of the image is optimized Images can be adjusted according to the automatically detected document type or the specified document type The result of the adjustment will be reflected in the entire image None Image Adjustment will not be applied Auto Applies Image Adjustment by ...

Page 134: ...red paper when scanning documents OFF Show through will not be reduced ON Select this to reduce show through in duplex documents or lighten the base color It is recommended that you normally select this setting Important Reduce Show through can be set when Recommended is selected on the Color Settings tab of the Preferences dialog box and Document or Magazine is selected for Image Adjustment Unsha...

Page 135: ...lect this to reduce small dust particles and scratches Large ones may remain Medium It is recommended that you normally select this setting High Select this to reduce large dust particles and scratches however evidence of the reduction process may remain or delicate parts of the image may be removed Important This function may not be effective for some types of photos Note It is recommended that y...

Page 136: ...film None Graininess will not be reduced Low Select this when the photo is slightly grainy Medium It is recommended that you normally select this setting High Select this when the photo is very grainy This can affect the gradation and sharpness of the image Important Correction may not be applied properly if the scan area is too small Gutter Shadow Correction Use this function to correct shadows t...

Page 137: ...y the scanner may not work correctly or you might break the glass Align the document with the edge of the Platen If not the shadow will not be corrected properly Shadows may not be corrected properly depending on the document If the page background is not white shadows may not be detected correctly or may not be detected at all While scanning press down on the spine with the same amount of pressur...

Page 138: ...ts streaks or colored patterns appear in scan results due to ambient light entering between the document and the Platen If the shadow is not corrected properly adjust the cropping frame scan area on the preview image Adjusting Cropping Frames ScanGear 138 ...

Page 139: ...he image via the Color Adjustment Buttons the results will be reflected in the preview image Click a Color Adjustment Button to set the following items Saturation Color Balance Adjust the saturation vividness and color tone of the image Use this function to brighten colors that have faded with time or due to colorcast Colorcast is a phenomenon where a specific color affects the entire picture due ...

Page 140: ...Tone Curve Final Review Make a final check of color adjustments The final synthesized tone curve and the histogram derived from the subsequent image processing will be displayed There are no settings to make in this screen For a color image select a color in Channel to check either Red Green or Blue or select Master to check three colors together If you place the cursor on the preview image the po...

Page 141: ...Add the name appears in Tone Curve Settings List or Threshold Settings List Click Save to save To delete an item select it in Tone Curve Settings List or Threshold Settings List and click Delete Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List You can load and apply the saved tone curve threshold settings to a preview image To load the settings selec...

Page 142: ...mode auto power settings folder in which to save images temporarily and music file to play during or at the end of a scan Preview Tab Allows you to select what to do with Preview when ScanGear is started how to display cropping frames after previewing images and the cropping size for thumbnails of scanned documents Scan Tab Allows you to select what to do with ScanGear after scanning image Color S...

Page 143: ...not collect the machine status In that case click OK to exit ScanGear scanner driver Auto Power On Select Enable to turn on the machine automatically when data is received Auto Power Off Specify the amount of time you want to set from the list When this time lapses without any data being received the machine turns off automatically Quiet Settings The silent function allows you to reduce the operat...

Page 144: ... this option when you wish to reduce the operating noise of the machine during a specified period of time Set the Start time and End time during which quiet mode is to be activated Important The time specified in Start time and in End time must be different When the hours are specified quiet mode is not applied to operations copy direct print etc performed directly from the machine Select Folder W...

Page 145: ... calibrated every time before previewing and scanning to reproduce correct color tones in scanned images Note Even when Execute at Every Scan is set to OFF the scanner may be calibrated automatically in some cases such as immediately after you turn the machine on Calibration may take time depending on your computer 145 ...

Page 146: ...l be displayed The Color Adjustment Button settings the Toolbar settings and the Advanced Mode tab settings are also saved None No preview image will be displayed at startup Note Select None if you do not want to save the preview image Cropping Frame on Previewed Images Select how to display cropping frames after previewing images Execute Auto Cropping on Previewed Images The cropping frame scan a...

Page 147: ... documents Larger Displays 105 in width and height of the area displayed for the standard size Standard The standard size Smaller Displays 95 in width and height of the area displayed for the standard size Note When you change the Cropping Size for Thumbnail View setting the preview images will be refreshed and cropped to the new size As the preview images are refreshed the color adjustments and o...

Page 148: ... original application when scanning is completed Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed Display the dialog to select next action Select this to open a screen and select what to do when scanning is completed Note Even if Do not close ScanGear automatically or Display the dialog to select next action is set some ap...

Page 149: ...t this to automatically match the scanner monitor and color printer colors thus reducing time and trouble to manually match the monitor and printer colors Color Adjustment Buttons will be disabled This function is available when Color Mode is Color Source Scanner Select scanner profile Target Select target profile Monitor Select this checkbox to display preview image with optimum correction for mo...

Page 150: ... value of a monitor you can adjust the input data to the brightness characteristics of the monitor Adjust the value if your monitor s gamma value does not match the default value set in ScanGear and the colors of the original image are not accurately reflected in the monitor Click Defaults to return to the default Monitor Gamma value 2 20 Note Refer to the manual of your monitor to check its gamma...

Page 151: ...anner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected For Photos Postcards Business Cards or BD DVD CD For Magazines Newspapers or Documents Placing a Single Item...

Page 152: ...inch 1 cm or more space between the edges diagonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scanned more than 0 4 inch 1 cm Note You can place up to 12 items Positions of slanted items 10 degrees or less are corrected automatically Important Refer to Loading Originals for your model from Home of the Online Manual for details ...

Page 153: ...Scan Utility Initial Cropping Frame In thumbnail view No cropping frame is specified You can drag the mouse over a thumbnail to specify a cropping frame In whole image view An active cropping frame is automatically specified around the preview image You can drag the cropping frame in the Preview area to specify the area Note You can change the auto crop setting in the Preferences dialog box Refer ...

Page 154: ...e in the direction of the arrow the cropping frame will expand or contract accordingly The cursor will change into Crosshair Arrow when it is positioned within a cropping frame Click and drag the mouse to move the entire cropping frame Note On the Advanced Mode tab you can specify the cropping frame size by entering the values into Width and Height in Input Settings You can rotate a cropping frame...

Page 155: ...ettings to each cropping frame You can also select multiple cropping frames by clicking them while pressing the Ctrl key If you select multiple cropping frames and change the settings on a tab at the right of ScanGear the settings will be applied to all the selected cropping frames When you create a new cropping frame it retains the settings of the latest cropping frame Note Create up to 12 croppi...

Page 156: ...le image view To delete a cropping frame select it and click Remove Cropping Frame on the Toolbar Alternatively press the Delete key When there are multiple cropping frames all the selected cropping frames active cropping frame and selected cropping frames are deleted simultaneously 156 ...

Page 157: ...puter has resumed from sleep or standby mode In that case follow these steps and scan again 1 Turn off the machine 2 Exit ScanGear then disconnect the USB cable from the computer and reconnect it 3 Turn on the machine ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the S...

Page 158: ...then import the saved files from the Insert menu When scanning Platen size images into Microsoft Office 2003 Word Excel PowerPoint etc click Custom Insert in the Insert Picture from Scanner or Camera screen Otherwise images may not be scanned correctly When scanning images into Microsoft Office 2007 Microsoft Office 2010 Word Excel PowerPoint etc use Microsoft Clip Organizer Images may not be scan...

Page 159: ...Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats Color Matching 159 ...

Page 160: ... the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you perform a scan the image in the area specified with the cropping frame will be scanned Adjusting a Cropping Frame The cursor will change into Arrow when it is positioned over a cropping frame Click and drag the mo...

Page 161: ...g screens IJ Scan Utility Resolution on the Scanning from a Computer tab of the Settings dialog box ScanGear Scanner Driver Output Resolution in Output Settings on the Advanced Mode tab Appropriate Resolution Settings Set the resolution according to the use of the scanned image Item Type Use Color Mode Appropriate Resolution Color photo Copying Printing Color 300 dpi Creating a postcard Color 300 ...

Page 162: ... the scanned image quadruples If the file is too large the processing speed will slow down significantly and you will experience inconvenience such as lack of memory Set the minimum required resolution according to the use of the image Note When you will be printing the scanned image by enlarging it scan by setting a higher resolution than the recommended one above 162 ...

Page 163: ...e every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high compatibility between various computers and applications TIFF is suitable for editing saved images Note Some TIFF files are incompatible IJ Scan Utility supports the following TIFF file formats Uncompr...

Page 164: ...er Output Profile Target sRGB OS Application Application Printer Driver Monitor Printer The image s color space is converted from the scanner s color space to sRGB by ScanGear When displaying on a monitor the image s color space is converted from sRGB to the monitor s color space based on the operating system s monitor settings and the application s working space settings When printing the image s...

Page 165: ...X Note If the icon is not displayed in the notification area on the desktop follow the procedure below to start Windows 8 Select the Search charm then click IJ Network Scanner Selector EX from the displayed screen Windows 7 Windows Vista Windows XP From the Start menu click All Programs Canon Utilities IJ Network Scanner Selector EX IJ Network Scanner Selector EX Menu Displays a menu when you righ...

Page 166: ...anner or printer automatically enables scanning from the operation panel Instructions Opens this guide Scan from Operation Panel Settings The Scan from Operation Panel Settings screen appears You can select up to three scanners and printers in total for scanning from the operation panel You can scan items using the operation panel of the selected scanner or printer and send the scanned images to y...

Page 167: ...ner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear refer to Problems with Network Communicat...

Page 168: ...Canon IJ Network Scanner Selector EX from the program list then click Uninstall Change Note If the User Account Control screen appears click Continue In Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon IJ Network Scanner Selector EX from the program list then click Uninstall Change Note If the User Account Control screen appears click Continue In...

Page 169: ...Note When the message prompting you to restart your computer appears click OK to restart your computer 169 ...

Page 170: ...Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel Windows XP Only 170 ...

Page 171: ...twork Windows 8 Select the Search charm then click Network displayed by searching for Network Windows 7 From the Start menu select Computer Network Windows Vista From the Start menu select Network 2 Right click XXX_MAC address where XXX is the model name in the displayed screen then select Install Scanning with WIA Driver 2 0 The following is an example of scanning using Windows Fax and Scan 1 Pla...

Page 172: ...esolution DPI Enter the resolution Specify a value between 50 dpi and 600 dpi Resolution Note When using the scanner or printer with network connection the following resolutions can be specified 150 dpi 300 dpi 600 dpi Brightness Move the slider to adjust the brightness Move it to the left to darken and right to brighten the image You can also enter a value 100 to 100 Contrast Move the slider to a...

Page 173: ...ture according to the item to be scanned Select from Color picture Grayscale picture Black and white picture or text and Custom Settings Note When using the scanner or printer with network connection the options for the type of picture may differ from those displayed with USB connection To scan with the values previously set in Adjust the quality of the scanned picture select Custom Settings 4 Cli...

Page 174: ...solutions can be specified 150 dpi 300 dpi 600 dpi Picture type Select the type of scan you want for your item Reset Click to restore the original settings Important When using the scanner or printer with network connection you cannot specify Brightness and Contrast 5 Click Preview to preview the image The preview image appears on the right Drag to specify the scan area 6 Click Scan When scanning ...

Page 175: ...iver 1 From the Start menu select Control Panel 2 Click Printers and Other Hardware Scanners and Cameras then double click Canon XXX series where XXX is the model name The Scanner and Camera Wizard dialog box appears 3 Click Next 4 Select Picture type according to the item to be scanned Note To scan with the values previously set in Custom settings select Custom 5 Click Custom settings to set the ...

Page 176: ...he image Moving it to the right will increase the contrast of the image thus sharpening the image You can also enter a value 127 to 127 Resolution DPI Enter the resolution Specify a value between 50 dpi and 600 dpi Resolution Picture type Select the type of scan you want for your item Reset Click to restore the original settings 6 Click Preview to preview the image The preview image appears on the...

Page 177: ...anner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected For Photos Postcards Business Cards or BD DVD CD For Magazines Newspapers or Documents Placing a Single Item...

Page 178: ... platen and items and between items Portions placed on the diagonally striped area cannot be scanned more than 0 4 inch 1 cm Note You can place up to 12 items You can place up to four items when the Compress scanned images upon transfer checkbox is selected in the Settings dialog box of IJ Scan Utility Positions of slanted items 10 degrees or less are corrected automatically Important Refer to Loa...

Page 179: ...IJ Scan Utility changes as well If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX Menu and Setting Screen for your model from Home of the Online Manual for details 1 Check that IJ Network Scanner Selector EX is running If IJ Network Scanner Selector EX is running its icon appears in th...

Page 180: ...er model 4 Click OK Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility using a scanner or printer connected to a network specify your scanner or printer with IJ Network Scanner Selector EX then follow the steps below to change the connection status between it and the computer 1 Start IJ Scan Utility 2 Select Canon XXX series Network where XXX is the model name for Product Name ...

Page 181: ...en then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear refer to Problems with Network Communication for your model from Home of the Online Manual 181 ...

Page 182: ...MG3500 series Online Manual Troubleshooting English ...

Page 183: ... Problems with Network 22 Forgot an Access Point Name SSID or a Network Key 23 The Message Is Displayed on the Computer Screen During Setup 24 The Admin Password Set to the Machine Was Forgotten 25 Checking Information about the Network 26 Packets Are Sent Steadily 28 How to Restore the Machine s Network Settings to Factory Default 29 Problems with Printing 30 Printing Does Not Start 31 Paper Jams...

Page 184: ... Scan Results Not Satisfactory 71 Scan Quality Image Displayed on the Monitor Is Poor 72 Scanned Image Is Surrounded by Extra White Areas 74 Cannot Scan at the Correct Size 75 Item Is Placed Correctly but the Scanned Image Is Slanted 76 Scanned Image Is Enlarged Reduced on the Computer Monitor 77 Software Problems 78 The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an ...

Page 185: ... 102 Support Code List When Paper Is Jammed 104 1300 105 1303 107 1304 110 Paper Is Jammed inside the Machine 113 In Other Cases 116 1003 117 1200 118 1202 119 1250 120 1310 121 1401 122 1403 123 1485 124 1486 125 1487 126 1682 127 1684 128 1686 129 1687 130 1688 131 1702 132 1703 133 1704 134 1705 135 1712 136 1713 137 1714 138 1715 139 ...

Page 186: ...5 2901 146 4100 147 4103 148 5011 149 5012 150 5100 151 5200 152 5400 153 5B02 154 5B03 155 5B04 156 5B05 157 5B12 158 5B13 159 5B14 160 5B15 161 6000 162 6500 163 6800 164 6801 165 6900 166 6901 167 6902 168 6910 169 6911 170 6930 171 6931 172 6932 173 ...

Page 187: ...6933 174 6936 175 6937 176 6938 177 6940 178 6941 179 6942 180 6943 181 6944 182 6945 183 6946 184 B200 185 ...

Page 188: ...lts Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with the Machine Problems with Installation Downloading About Errors Messages Displayed If You Cannot Resolve the Problem 7 ...

Page 189: ...Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network 8 ...

Page 190: ...sing with Network The Machine Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings 9 ...

Page 191: ...e range for wireless communication Locate the machine within 164 ft 50 m from the access point Check4 Make sure that there is no obstruction Wireless communication between different rooms or floors is generally poor Adjust the location of the devices Check5 Make sure that there is no source of radio wave interference in your vicinity There may be a device such as a microwave oven using the same fr...

Page 192: ...perform setup with the Setup CD ROM or perform it according to the instructions on our website For placement Make sure that there is no barrier or obstacle between the access point and the machine Cannot Print or Scan from a Computer Connected to the Network Check1 Make sure that the network settings of the computer are correct For the procedures to set up the computer refer to the instruction man...

Page 193: ...inter Status Monitor of the Machine Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 12 ...

Page 194: ...cation between different rooms or floors is generally poor The metal concrete or timber including the metallic material mud wall or insulator may interrupt a wireless communication If the machine cannot communicate with the computer over a wireless LAN for the wall material place the machine and the computer in the same room or floor Check3 Make sure that there is no source of interference in your...

Page 195: ...forming MAC address filtering or IP address filtering at the access point confirm that the MAC address or IP address for both the computer or the network device and the printer are registered Check3 If you are using a WEP WPA WPA2 key make sure that the key for the computer or the network device and the printer matches that set to the access point Besides the WEP key itself the key length key form...

Page 196: ...Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN 15 ...

Page 197: ...up Network Communication If the machine could not be detected on the network when setting up the network communication confirm the network settings before redetecting the machine Cannot Detect the Machine during Wireless LAN Setup Check 1 16 ...

Page 198: ... cannot view any web pages Configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view any web page after configuring the computer and network device try to set up the network communication from the beginning If you can view any web page Go to check 2 Cannot Detect the Mac...

Page 199: ... software is attempting to access the network appears on the computer set the security software to allow access When the message does not appear on your computer Cancel to set up then set the security software to allow Canon software to access the network On the Setup CD ROM select win Driver DrvSetup then set the security software to allow the file Setup exe or Setup64 exe to access the network A...

Page 200: ...point Check the settings of the access point for the network connection such as IP address filtering MAC address filtering or DHCP function For details on how to check the settings of the access point refer to the instruction manual supplied with the access point or contact its manufacturer 19 ...

Page 201: ... over a network make sure that the machine is associated with the port When No Driver is displayed under Name in IJ Network Tool there is no association Select Associate Port on the Settings menu then associate the port with the printer When the Printer Driver Is Not Associated with a Port Check7 Make sure that the network settings in the printer are identical with those of the access point Refer ...

Page 202: ... If the firewall function of your security software is turned on a message may appear warning that Canon software is attempting to access the network If the warning message appears set the security software to always allow access If using any programs that switch the network environment check their settings Some programs will enable a firewall by default Check14 When using a router connect the pri...

Page 203: ...or a Network Key The Message Is Displayed on the Computer Screen During Setup The Admin Password Set to the Machine Was Forgotten Checking Information about the Network Packets Are Sent Steadily How to Restore the Machine s Network Settings to Factory Default 22 ...

Page 204: ...ust match among the access point the printer and the computer In order to communicate with an access point that uses automatically generated WEP keys you must configure the machine to use the key generated by the access point by entering it in hexadecimal format Normally select Auto for the authentication method Otherwise select Open System or Shared Key according to the setting of the access poin...

Page 205: ...Sheet The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen This screen is displayed automatically if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the access point For information on the encryption settings see Changing the Settings in the Wireless LAN Sheet You are connecting...

Page 206: ...Was Forgotten Initialize the LAN settings How to Restore the Machine s Network Settings to Factory Default After initializing the LAN settings perform setup with the Setup CD ROM or perform it according to the instructions on our website 25 ...

Page 207: ...t Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm then search for Command Prompt In Windows 7 Windows Vista or Windows XP click Start All Programs Accessories Command Prompt 2 Enter ipconfig all and press the Enter key The IP addresses and the MAC addresses of the network devices installed on your computer are displayed When the n...

Page 208: ...rom XXX XXX XXX XXX bytes 32 time 10ms TTL 255 When Request timed out is displayed the communication is not available Checking the Network Setting Information To check the IP address or the MAC address of the machine print out the network setting information using the operation panel of the machine Printing Out Network Setting Information 27 ...

Page 209: ...unicate with the machine over the network When using the computer in a network environment other than the one used to set up the machine disable IJ Network Scanner Selector EX To disable IJ Network Scanner Selector EX right click the icon on the notification area on the desktop then select Disable Canon IJ Network Scanner Selector EX 28 ...

Page 210: ...n from a computer over network may become impossible To use the machine over network perform setup with the Setup CD ROM or perform it according to the instructions on our website Follow the procedure below to initialize the network settings 1 Press and hold the Stop button until the Alarm lamp flashes 17 times 2 Release the Stop button The network settings are initialized 29 ...

Page 211: ...lems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly No Paper Error Occurs Cannot Print Properly with Automatic Duplex Printing Copying Printing Stops Before It Is Completed 30 ...

Page 212: ...nd try printing again When you use the machine over LAN make sure that the machine is set up to be used over network correctly Check3 Make sure that the front tray is open Check4 If you are printing from the computer and there are any unnecessary print jobs delete them Deleting the Undesired Print Job Check5 Make sure that your machine s name is selected in the Print dialog box The machine will no...

Page 213: ... then search for My Printer Set the correct printer port on Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port then select your machine s name In Windows 7 Windows Vista or Windows XP click Start and select All programs Canon Utilities Canon My Printer Canon My Printer then select Diagnose and Repair Printer Follow the on screen instructions to set the co...

Page 214: ... computer screen automatically Take the appropriate action described in the message For details on how to remove the jammed paper refer to Support Code List When Paper Is Jammed Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search 33 ...

Page 215: ...es of the paper Loading Paper When you load the paper insert the paper stack until the leading edge touches the far end of the front tray Check3 Check to see if the paper you are printing on is not too thick or curled Media Types You Cannot Use Check4 Make sure of the following when you load Hagakis or envelopes If a Hagaki is curled it may not feed properly even though the paper stack does not ex...

Page 216: ... button until the Alarm lamp flashes 12 times release the button then press the Black button To set by using your computer Open the printer driver setup window and in Custom Settings in the Maintenance sheet select the Prevent paper double feed check box and then click OK To open the printer driver setup window see How to Open the Printer Driver Setup Window Note Printing speed will be reduced if ...

Page 217: ...Duplex printing may not be available depending on the version of the application software Check4 Make sure that the media type setting is correct Make sure that the media type setting matches the actual size of the paper with a size suitable for automatic duplex printing Make sure that the type of loaded paper is suitable for automatic duplex printing on the Main sheet in the printer driver setup ...

Page 218: ...tiple copies of a document printing may pause to allow the ink to dry Check3 Has the machine been printing continuously for a long period If the machine has been printing continuously for a long time the print head or other parts around it may overheat The machine may stop printing at a line break for a period of time and then resume printing In this case wait for a while without operation If the ...

Page 219: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 38 ...

Page 220: ...river Printing with Easy Setup Check2 Make sure that the appropriate print quality is selected using the printer driver Select a print quality option suitable for the paper and image for printing If you notice blurs or uneven colors increase the print quality setting and try printing again You can confirm the print quality setting using the printer driver Changing the Print Quality and Correcting ...

Page 221: ... not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced ...

Page 222: ... be printed To prevent this select the setting to reduce printing from the printer driver Important Reduced printing may affect the layout depending on your document Apply the print setting specified with the application software if the software has a enlarge reduce printing function 1 Open the printer driver setup window How to Open the Printer Driver Setup Window 2 Check the Duplex Printing chec...

Page 223: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 42 ...

Page 224: ...rs If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check3 When a FINE cartridge runs out of ink replace it with a new one Check4 When using paper with one printable surface make sure that the paper is loaded with the printable side facing down Load paper with the printable side facing down Refer to the instruction m...

Page 225: ...oading Originals Check8 Is the original loaded with the side to be copied facing down on the platen glass Check9 Did you copy a printout done by this machine If you use a printout done by this machine as the original print quality may be reduced depending on the condition of the original Reprint from the computer if you can reprint from it 44 ...

Page 226: ...performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check2 When a FINE cartridge runs out of ink replace it with a new one Check3 Is the FINE cartridge installed properly If the FINE cartridge is not installed securely ink may not be ejected correctly Open the paper output cover then the head cover opens Push up the ink cartridge lock lever to confirm that...

Page 227: ... otherwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer Check3 Increase the print quality and try printing again Increasing the print quality in the printer driver may improve the print result 4...

Page 228: ...n function is being used thin lines may not be printed Try thickening the lines in the document Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced 47 ...

Page 229: ...on the Page Setup sheet on the printer driver Select the Do not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for ...

Page 230: ...in If you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion You can confirm the intensity using the printer driver Adjusting Intensity Check3 Is Photo Paper used for printing photographs When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Plus Glossy...

Page 231: ...the paper Printing Area Check3 Load the paper after correcting its curl When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is If you roll up this paper to flatten this may cause cracks on the surface of the paper and reduce the print quality We recommend putting unused paper back into the package and keeping it on a level surface For Plain Paper Turn ...

Page 232: ...ne to prevent paper abrasion by using the operation panel or the computer Print speed may be reduced if you apply the setting to prevent paper abrasion setting Readjust the setting not to prevent paper abrasion once printing is complete If not this setting remains enabled for all subsequent print jobs To set by using the operation panel Press and hold the Stop button until the Alarm lamp flashes 1...

Page 233: ...Check8 Is the paper feed roller dirty Clean the paper feed roller Cleaning the Paper Feed Roller Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary Check9 Is the inside of the machine dirty When performing duplex printing the inside of the machine may become stained with ink causing the printout to become smudged Perform the Bottom Plate Cleaning...

Page 234: ...ngs Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the machine Cleaning the Inside of the Machine Bottom Plate Cleaning Note When performing borderless printing duplex printing or too much printing the inside may become stained with ink 53 ...

Page 235: ...rrectly according to the paper you loaded Print Results Not Satisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This machine performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although ink is usually ejected on the ink absorber it may be ejected on the paper if you load ...

Page 236: ...k Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and examine the pattern If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head Deep ...

Page 237: ...gning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer 56 ...

Page 238: ...rint head nozzles clogged Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Patte...

Page 239: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems 58 ...

Page 240: ...the ScanGear Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed There is not enough memory Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work after Upgrading Windows Scanned Image Does Not Open 59 ...

Page 241: ...anner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 60 ...

Page 242: ...rinter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with I...

Page 243: ...nected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that MP Drivers is installed If not installed install MP Drivers from the Setup CD ROM or the web page Check 6 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 7 Make sure that the application supports TWAIN You canno...

Page 244: ...ck 1 Make sure that the items are placed correctly Placing Items When Scanning from a Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning In that case scan each item individually 63 ...

Page 245: ... Make sure that the items are placed correctly Placing Items When Scanning from a Computer Check 2 Multiple items scanning may not be supported Some applications do not support multiple image scanning In that case scan each item individually 64 ...

Page 246: ... 2 Set Fading Correction Grain Correction etc to None Refer to Image Settings for your model from Home of the Online Manual for details Check 3 In IJ Scan Utility deselect the Correct slanted text document Detect the orientation of text document and rotate image checkbox and scan again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 65 ...

Page 247: ... There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 66 ...

Page 248: ...ient free hard disk space then scan again Error message may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Files of IJ Scan Utility specify a folder on a drive with sufficient free space Settings General Settings Dialog Box Check 4 Multiple devices may be conne...

Page 249: ...ity 3 When a confirmation appears click Yes 4 When uninstallation is complete click OK IJ Scan Utility is deleted Note In Windows 8 a confirmation warning dialog box may appear when installing uninstalling or starting up software This dialog box appears when administrative rights are required to perform a task If you are logged on to an administrator account follow the on screen instructions Windo...

Page 250: ...n to an administrator account follow the on screen instructions Windows XP 1 From the Start menu select Control Panel Add or Remove Programs 2 Select Canon IJ Scan Utility then click Change Remove 3 When a confirmation appears click Yes 4 When uninstallation is complete click OK IJ Scan Utility is deleted Step 3 Reinstall MP Drivers and IJ Scan Utility Reinstall MP Drivers and IJ Scan Utility from...

Page 251: ...a format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions contact the manufacturer of the application 70 ...

Page 252: ...ty Image Displayed on the Monitor Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Item Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enlarged Reduced on the Computer Monitor 71 ...

Page 253: ...essing Settings Settings Document Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box On the Basic Mode tab of ScanGear scanner driver select Magazine Color in Select Source Refer to Basic Mode Tab for your model from Home of the Online Manual for details On the Advanced Mode tab of ScanGear set Descreen in Image Settings to ON Refer to Image Settings for your model...

Page 254: ... the original document take the following measures and scan again On the Advanced Mode tab of ScanGear set Image Adjustment in Image Settings to None Refer to Image Settings for your model from Home of the Online Manual for details On the Color Settings tab in the Preferences dialog box of ScanGear set Color Matching Refer to Color Settings Tab for your model from Home of the Online Manual for det...

Page 255: ...nner driver to automatically display the cropping frame scan area according to the item size You can also manually specify the scan area in thumbnail view or when there are white margins along the item for example in photos or when you want to create custom cropping frames Adjusting Cropping Frames in the Image Stitch Window 74 ...

Page 256: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Placing Items When Scanning from a Computer 75 ...

Page 257: ...e Scanned Image Is Slanted Check When Document or Magazine is selected for the item type deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 76 ...

Page 258: ...for details If you have any questions contact the manufacturer of the application Note You cannot reduce the image size in Paint To reduce the display size open the images in an application Check 2 Change the resolution setting in ScanGear scanner driver and scan again The higher the resolution the larger the resulting image will be Resolution 77 ...

Page 259: ...Software Problems The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an E mail Client 78 ...

Page 260: ...t Check Check that the e mail client s MAPI is enabled Refer to the e mail client s manual for how to set MAPI If the problem is not solved even when MAPI is enabled select None Attach Manually in the screen for selecting an e mail client then manually attach the image to the outgoing e mail 79 ...

Page 261: ...ine The Machine Cannot Be Powered On The Machine Turns Off Unintendedly Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection Printer Status Monitor Is Not Displayed 80 ...

Page 262: ...ug is securely plugged into the power cord connector of the machine then turn it back on Check3 Unplug the machine from the power supply then plug the machine back in and turn the machine back on after leaving it for at least 2 minutes If the problem is not resolved contact the service center 81 ...

Page 263: ...y If you do not want the machine to turn off automatically open the printer driver setup window and in Auto Power under the Maintenance sheet select Disable for Auto Power Off Note You can activate the setting to turn the machine on off automatically from the operation panel of the machine or ScanGear scanner driver From the operation panel of the machine Turning on off the Machine Automatically F...

Page 264: ...orts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer than around 10 feet 3 meters Does the operating system of your computer support Hi Speed USB connection Obtain and install the latest update for your c...

Page 265: ...cting the Machine to the Computer Using a USB Cable to connect the USB cable properly Check3 Do not start up IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running Check5 Make sure that Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 84 ...

Page 266: ...hat Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open the printer driver setup window How to Open the Printer Driver Setup Window 2 On the Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on the Option menu if it is not selected 85 ...

Page 267: ...th Installation Downloading Cannot Install the MP Drivers Easy WebPrint EX Does Not Start Up or Easy WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool 86 ...

Page 268: ...mputer 2 Double click the CD ROM icon on the displayed window If the contents of the CD ROM are displayed double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from our website Note If the CD ROM icon is not displayed try the following Remove the CD ROM from your computer then insert it again Restart your computer If the icon is not yet displayed try diff...

Page 269: ...lick Exit on the PIXMA XXX screen where XXX is your machine s name then remove the CD ROM 4 Turn the machine off 5 Restart the computer 6 Make sure that you have no application software running 7 Insert the CD ROM again then install the MP Drivers In other cases Reinstall the MP Drivers If the MP Drivers were not installed correctly uninstall the MP Drivers restart your computer and then reinstall...

Page 270: ...t EX onto your computer from our website Note If Easy WebPrint EX is not installed on your computer a message asking you to install it may be displayed on the notification area on the desktop Click the message then follow the instructions on the computer screen to install Easy WebPrint EX While the installation or download Easy WebPrint EX is in progress it is necessary to access the Internet Chec...

Page 271: ...ng the MP Drivers install the latest MP Drivers according to the regular procedure When the connection method selection screen is displayed select Use the printer with wireless LAN connection The machine will be detected automatically in the network After making sure that the machine is detected install the MP Drivers following the on screen instructions Note You can use the machine over a LAN wit...

Page 272: ...ms and Features 2 Select Canon IJ Network Tool from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon IJ Network Tool from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows XP 1 Click Start Con...

Page 273: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 92 ...

Page 274: ...shes The machine is out of paper or paper does not feed 1003 The paper size in the print settings and the size of the loaded paper do not match 2100 2101 3 flashes The paper output tray is closed 1250 Paper is jammed in the paper output slot 1300 Paper is jammed inside the machine at the transport unit 1303 Paper is jammed when performing automatic duplex printing 1304 4 flashes The FINE cartridge...

Page 275: ...aper size 2103 22 flashes The machine has detected that the paper has been fed aligned to one side 2102 Support Code Corresponding to the Number of Alternate Flashes of the ON Lamp and the Alarm Lamp Example of 2 times flashing A Flashes B Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred 5100 7 flashes Printer error has occurred 5B02 5B03 5B04 5B05 5B12 5B13 5B14 ...

Page 276: ...ed on the computer screen Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search For details on how to resolve errors without Support Codes see A Message Is Displayed 95 ...

Page 277: ...uter then click OK The machine starts printing See Notice for Unplugging the Power Cord for unplugging the power cord Writing Error Output Error Communication Error Check1 If the ON lamp is off make sure that the power plug is plugged in then turn the machine on While the ON lamp is flashing the machine is initializing Wait until the ON lamp stops flashing and remains lit Check2 Make sure that the...

Page 278: ...select All programs Canon Utilities Canon My Printer Canon My Printer then select Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port then select your machine s name If the problem is not resolved reinstall the MP Drivers with the Setup CD ROM or install them from our website Printing does not start even though the port named CNBJNP_xxxxxxxxxx is selected ...

Page 279: ... to resolve the error Other Error Messages Check If an error message is displayed outside the printer status monitor check the following Could not spool successfully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the disk Could not spool successfully due to insufficient memory Quit other running application softwares to increase available memory...

Page 280: ...en will be displayed at the time of the next survey To send the information automatically see Changing the confirmation screen setting If you do not agree to participate in the survey program Click Do not agree The confirmation screen will be closed and the survey at that time is skipped The confirmation screen will be displayed again one month later To uninstall the Inkjet Printer Scanner Fax Ext...

Page 281: ...ollow the on screen instructions 2 Select Canon Inkjet Printer Scanner Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will be displayed at the time of the next survey If you select No the information will be sent automatically Note If you select Uninstall or Remove in Windows XP the Inkjet Printer Scanner Fax...

Page 282: ...ely Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the machine yourself Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of whether the warranty has expired Before contacting the service center confirm the following Product name Your machine s name is located on the front cov...

Page 283: ...e the appropriate action Support Code Appears on the Computer Screen 1000 to 1ZZZ 1003 1200 1202 1250 1300 1303 1304 1310 1401 1403 1485 1486 1487 1682 1684 1686 1687 1688 1702 1703 1704 1705 1712 1713 1714 1715 1890 2000 to 2ZZZ 2100 2101 2102 2103 2900 2901 4000 to 4ZZZ 4100 4103 5000 to 5ZZZ 5011 5012 5100 5200 5400 5B02 5B03 5B04 5B05 5B12 5B13 5B14 5B15 6000 to 6ZZZ 6000 6500 6800 6801 6900 6...

Page 284: ... A000 to ZZZZ B200 About the support code for paper jam you can also refer to Support Code List When Paper Is Jammed 103 ...

Page 285: ...1300 If you can see the jammed paper at the front tray If you cannot see the jammed paper either at the paper output slot or at the front tray 1303 If the paper is jammed when automatic duplex printing 1304 If the paper tears and you cannot remove it from the paper output slot or from the transport unit Paper Is Jammed inside the Machine Cases other than above In Other Cases 104 ...

Page 286: ...you can see the jammed paper at the front tray Pulling the paper out forcibly from the front tray may damage the machine Note If you cannot pull the paper out turn the machine off and turn it back on The paper may be ejected automatically If you cannot pull the paper out from the paper output slot try to pull the paper out from the transport unit 1303 If the paper tears and you cannot remove the j...

Page 287: ...ly We recommend you use paper other than A5 sized one to print documents with photos or graphics otherwise the printout may curl and cause paper exit jams If you cannot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper contact the service center 106 ...

Page 288: ...Turn the machine off then unplug the power cord 2 Stand the machine with the right side facing down If you can see the jammed paper at the front tray stand the machine with the front tray open Important When you stand the machine confirm that the document cover is closed Stand the machine on a wide and flat surface such as a desk When you stand the machine hold it securely and be careful not to hi...

Page 289: ...asp the edges of the paper then remove the jammed paper If you cannot remove the jammed paper from the transport unit close the transport unit take back the machine in original position then open the paper output cover to remove the paper Paper Is Jammed inside the Machine 6 Close the transport unit Note After you close the transport unit take back the machine in original position at once 108 ...

Page 290: ...back on 8 Reload the paper All print jobs in the queue are canceled Reprint if necessary If you cannot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper contact the service center 109 ...

Page 291: ...n though you can see the jammed paper at the front tray Pulling the paper out forcibly from the front tray may damage the machine 2 Reload the paper and press the machine s Black or Color button If you were not able to remove the paper out in step 1 Follow the procedure below to remove the paper from the transport unit 3 Turn the machine off then unplug the power cord 4 Stand the machine with the ...

Page 292: ...he machine with your hand so that it does not fall down Note If the paper is rolled up and it is difficult to remove grasp the edges of the paper then remove the jammed paper If you cannot remove the jammed paper from the transport unit close the transport unit take back the machine in original position then open the paper output cover to remove the paper Paper Is Jammed inside the Machine 8 Close...

Page 293: ...lug the machine back in and turn the machine back on 10 Reload the paper All print jobs in the queue are canceled Reprint if necessary If you cannot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper contact the service center 112 ...

Page 294: ... unplug the power cord of the machine from the power supply 2 Open the paper output cover Remove the paper on the front tray if any Important Do not touch the clear film A If the paper or your hands touch the clear film and blot or scratch it the machine can be damaged 3 Make sure that the jammed paper is not under the FINE cartridge holder If the jammed paper is under the FINE cartridge holder mo...

Page 295: ...4 Hold the jammed paper with your hands If the paper is rolled up pull it out 5 Pull the paper slowly not to tear it then pull the paper out 6 Make sure that all the jammed paper is removed 114 ...

Page 296: ...e paper All print jobs in the queue are canceled Reprint if necessary Note When reloading the paper confirm that you are using the paper suited for printing and are loading it correctly If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the machine In this case confirm that no piece of p...

Page 297: ...In Other Cases Make sure of the following Check1 Are there any foreign objects around the paper output slot Check2 Is the paper curled Load the paper after correcting its curl 116 ...

Page 298: ...e is out of paper or paper does not feed Action Reload the paper and press the machine s Black or Color button When you load the paper insert the paper stack until the leading edge touches the far end of the front tray 117 ...

Page 299: ...1200 Cause The paper output cover is open Action Close the paper output cover and wait for a while Do not close it while you are replacing a FINE cartridge 118 ...

Page 300: ...1202 Cause The paper output cover is open Action Close the paper output cover 119 ...

Page 301: ...1250 Cause The paper output tray is closed Action Open the paper output tray to resume printing 120 ...

Page 302: ...media suitable for auto duplex printing are A4 and Letter Make sure that the size of the paper loaded in the machine is correct Pressing the Black or Color button will eject the paper and restart printing from the front side of the next paper The reverse side of the ejected sheet will not be printed 121 ...

Page 303: ...1401 Cause The FINE cartridge is not installed Action Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 122 ...

Page 304: ...1403 Cause Appropriate FINE cartridge is not installed Action Install the appropriate FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 123 ...

Page 305: ...cartridge is not installed Action Printing cannot be executed because the ink cartridge is not compatible with this machine Install the appropriate ink cartridge If you want to cancel printing press the machine s Stop button 124 ...

Page 306: ...1486 Cause The FINE cartridge is not installed in the correct position Action Make sure that each FINE cartridge is installed in the correct position 125 ...

Page 307: ...1487 Cause The FINE cartridge is not installed in the correct position Action Make sure that each FINE cartridge is installed in the correct position 126 ...

Page 308: ...1682 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 127 ...

Page 309: ...gnized Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine Install the appropriate ink cartridge If you want to cancel printing press the machine s Stop button 128 ...

Page 310: ...etected If you want to continue printing without this function press the machine s Stop button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 129 ...

Page 311: ... the paper output cover When the head cover opens push up the ink cartridge lock lever to confirm that the FINE cartridges are installed properly After that close the paper output cover If the error is not resolved remove the FINE cartridges then install them again 130 ...

Page 312: ... machine s Stop button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition 131 ...

Page 313: ...1702 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 132 ...

Page 314: ...1703 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 133 ...

Page 315: ...1704 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 134 ...

Page 316: ...1705 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 135 ...

Page 317: ...1712 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 136 ...

Page 318: ...1713 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 137 ...

Page 319: ...1714 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 138 ...

Page 320: ...1715 Cause The ink absorber is almost full Action Press the machine s Black or Color button to continue printing Contact the service center 139 ...

Page 321: ...Action Open the paper output cover then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder If you find the protective material or the tape remains attached remove it then close the paper output cover If the problem is not resolved contact the service center 140 ...

Page 322: ...gs and the size of the loaded paper do not match Action Check the print settings and the loaded paper load paper of the correct size then press the machine s Black or Color button If you want to cancel printing press the machine s Stop button 141 ...

Page 323: ...gs and the size of the loaded paper do not match Action Check the print settings and the loaded paper load paper of the correct size then press the machine s Black or Color button If you want to cancel printing press the machine s Stop button 142 ...

Page 324: ... the paper has been fed aligned to one side Action Load the paper into the center of the front tray then slide the paper guides to align with the both edges of the paper stack Press the machine s Black or Color button to dismiss the error 143 ...

Page 325: ... still occurs even after printing again set the machine not to detect the paper width by using the operation panel the printer driver or Remote UI Note Depending on the type of paper the machine may not detect the paper width Additionally if the paper output cover is opened while printing is in progress the machine may not detect the paper width 144 ...

Page 326: ...ion and orientation on the platen glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment For Automatic Print Head Alignment always load one sheet of A4 or Letter sized plain paper Make sure if print head nozzles are clogged Print the nozzle check pattern to check the status of the ...

Page 327: ...ead alignment sheet on the platen glass Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark 2 Close the document cover gently then press the machine s Black or Color button The machine starts scanning the print head alignment sheet and the print head position will be adjusted automatically 146 ...

Page 328: ...data cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon FINE cartridges are all installed properly then start printing again 147 ...

Page 329: ...4103 Cause Cannot perform automatic duplex printing with the current paper size setting Action Press the machine s Stop button to cancel printing Then change the paper size setting and print again 148 ...

Page 330: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 149 ...

Page 331: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 150 ...

Page 332: ...INE cartridge holder from moving and turn on the machine again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving be careful not to touch the components inside the machine The machine may not print out properly if you touch it 151 ...

Page 333: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 152 ...

Page 334: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 153 ...

Page 335: ...5B02 Cause Printer error has occurred Action Contact the service center 154 ...

Page 336: ...5B03 Cause Printer error has occurred Action Contact the service center 155 ...

Page 337: ...5B04 Cause Printer error has occurred Action Contact the service center 156 ...

Page 338: ...5B05 Cause Printer error has occurred Action Contact the service center 157 ...

Page 339: ...5B12 Cause Printer error has occurred Action Contact the service center 158 ...

Page 340: ...5B13 Cause Printer error has occurred Action Contact the service center 159 ...

Page 341: ...5B14 Cause Printer error has occurred Action Contact the service center 160 ...

Page 342: ...5B15 Cause Printer error has occurred Action Contact the service center 161 ...

Page 343: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 162 ...

Page 344: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 163 ...

Page 345: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 164 ...

Page 346: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 165 ...

Page 347: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 166 ...

Page 348: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 167 ...

Page 349: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 168 ...

Page 350: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 169 ...

Page 351: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 170 ...

Page 352: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 171 ...

Page 353: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 172 ...

Page 354: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 173 ...

Page 355: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 174 ...

Page 356: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 175 ...

Page 357: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 176 ...

Page 358: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 177 ...

Page 359: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 178 ...

Page 360: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 179 ...

Page 361: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 180 ...

Page 362: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 181 ...

Page 363: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 182 ...

Page 364: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 183 ...

Page 365: ...ror has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center 184 ...

Page 366: ...B200 Cause An error requiring you to contact the service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center 185 ...

Page 367: ...MG3500 series Online Manual Printing Copying English ...

Page 368: ...ng Image Data to be Used as a Background 47 Setting Up Envelope Printing 51 Printing on Postcards 53 Displaying the Print Results before Printing 55 Setting Paper Dimensions Custom Size 56 Editing the Print Document or Reprinting from the Print History 58 Changing the Print Quality and Correcting Image Data 62 Setting the Print Quality Level Custom 63 Printing a Color Document in Monochrome 65 Spe...

Page 369: ...k Setup tab Description 108 Main tab Description 116 Page Setup tab Description 124 Maintenance tab Description 141 Canon IJ Preview Description 151 Canon IJ XPS Preview Description 155 Canon IJ Status Monitor Description 166 Updating the MP Drivers 170 Obtaining the Latest MP Drivers 171 Deleting the Unnecessary MP Drivers 172 Before Installing the MP Drivers 174 Installing the MP Drivers 175 Cop...

Page 370: ...Printing Printing from a Computer Printing with Application Software that You are Using Printer Driver 4 ...

Page 371: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 5 ...

Page 372: ...ware that You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 6 ...

Page 373: ... Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select High Standard or ...

Page 374: ...t The print quality settings that can be selected may differ depending on a printing profile 6 Complete the setup Click OK When you execute print the document is printed with settings that match your purpose 8 ...

Page 375: ...rent Settings check box all settings specified on the Quick Setup Main and Page Setup tabs are saved and you can print with the same settings from the next time as well In the Commonly Used Settings window click Save to register the specified settings 9 ...

Page 376: ...o Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Matte Photo Paper MP 101 Matte Photo Paper Canon genuine papers Business Letter Printing Media name Model No Media Typ...

Page 377: ...Scaled Printing Page Layout Printing Tiling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 11 ...

Page 378: ...oftware the procedure for selecting a page size and orientation is as follows You can also set page size and orientation on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform print...

Page 379: ...ument that the printer cannot output is displayed Normally you can leave the Automatically reduce large document that the printer cannot output check box checked During printing if you do not want to reduce large documents that cannot be printed on the printer uncheck the check box 13 ...

Page 380: ...ecify the number of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want t...

Page 381: ...er of copies and the printing order with both the application software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear ...

Page 382: ...These settings can be used in combination with Normal size Borderless Fit to Page Scaled Page Layout and Duplex Printing 16 ...

Page 383: ... be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 17 ...

Page 384: ...en you execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Borderless Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing is also selected only Stapling Side can be specified 18 ...

Page 385: ...inting function these margins are not created When you want to print data such as a photo without providing any margin around it set borderless printing The procedure for performing borderless printing is as follows You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select B...

Page 386: ...ged 5 Complete the setup Click OK When you execute print the data is printed without any margins on the paper Important When a page size that cannot be used for borderless printing is selected the size is automatically changed to the valid page sizes for borderless printing When Borderless is selected the Printer Paper Size Duplex Printing Stapling Side settings and the Stamp Background Stamp butt...

Page 387: ... not be printed Try borderless printing once When you are not satisfied with the result of borderless printing reduce the amount of extension The extension amount decreases as the Amount of Extension slider is moved to the left Important When the amount of extension is decreased an unexpected margin may be produced on the print depending on the size of the paper Note When the Amount of Extension s...

Page 388: ... page printing Select Fit to Page from the Page Layout list on the Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the machine from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be 22 ...

Page 389: ...ge Size the page image will be enlarged The current settings are displayed in the settings preview on the left side of the printer driver 5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 23 ...

Page 390: ...r driver setup window 2 Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size 24 ...

Page 391: ...uced When the printer paper size is larger than the Page Size the page image will be enlarged Specify a scaling factor Directly type in a value into the Scaling box The current settings are displayed in the settings preview on the left side of the printer driver 5 Complete the setup 25 ...

Page 392: ...tant When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver Note Selecting Scaled changes the printable area of the document 26 ...

Page 393: ...out printing Select Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the machine from the Printer Paper Size list Setting the layout of two pages of the document from left to right is complete 4 Set the number of pages to ...

Page 394: ...per select the number of pages from the list Page Order To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 28 ...

Page 395: ...her to create a large print like a poster The procedure for performing tiling poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper s...

Page 396: ...er to create a poster increasing the number of divisions allow you to create a larger poster Print Cut Paste in margins To leave out words Cut and Paste uncheck this check box Note This feature may be unavailable when certain printer drivers or operating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing rang...

Page 397: ...ure below 1 Set the print range In the settings preview on the left of the Page Setup tab click the pages that do not need to be printed The pages that were clicked are deleted and only the pages to be printed are displayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page...

Page 398: ...Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 32 ...

Page 399: ...led at the center The procedure for performing booklet printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the machine from the Printer Paper Siz...

Page 400: ...or one page Page Border To print a page border around each document page check the check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the document is automatically printed first on one side of a sheet of paper and then on the opposite side When the printing is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be select...

Page 401: ...utomatic Duplex Printing You can perform the duplex printing without having to turn over the paper 1 Open the printer driver setup window 2 Set automatic duplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Set the print area 35 ...

Page 402: ...pling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execute print duplex printing will be started Performing Duplex Printing Manually You can p...

Page 403: ...plete the setup Click OK on the Page Setup tab When you execute print the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Important Duplex Printing appears grayed out and is unavailable when A media type other than Plain Paper is selected from the Media Type ...

Page 404: ...time at Custom Settings on the Maintenance tab Note If the back side of the paper becomes smudged during duplex printing perform Bottom Plate Cleaning in the Maintenance tab Unless head position adjustment is performed after an ink cartridge is loaded or replaced the intended print results may not be obtained during automatic duplex printing If the print results are not satisfactory refer to Align...

Page 405: ...u to print date time and user name The Background function allows you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The S...

Page 406: ...his check box Note The stamp is given priority because the stamp is printed over the document data in the sections where the stamp and the document data overlap When this check box is unchecked the stamp is printed behind the document data and may be hidden in the overlapping sections depending on the application software used Place stamp over text cannot be used when the XPS printer driver is use...

Page 407: ...t side of the Page Setup tab 4 Set the background details If necessary complete the following settings and then click OK Select Background button To use another background or change the layout or density of a background click this Background first page only To print the background only on the first page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print...

Page 408: ...Related Topics Registering a Stamp Registering Image Data to be Used as a Background 42 ...

Page 409: ...w stamp You can also change and re register some of the settings of an existing stamp Unnecessary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens 43 ...

Page 410: ...ters must already be entered in Stamp Text If necessary change the TrueType Font Style Size and Outline settings You can select the color of the stamp by clicking Select Color For Bitmap click Select File and select the bitmap file bmp to be used If necessary change the settings of the Size and Transparent white area For Date Time User Name the creation date time and user name of the printed objec...

Page 411: ... the stamp Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message appears Note Spaces tabs and returns cannot be entered at the beginning or end of a title 6 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears in the Stamp list Changing and Registering Some of Stamp Settings 1 ...

Page 412: ...x opens again The registered title appears in the Stamp list Deleting an Unnecessary Stamp 1 Click Define Stamp in the Stamp Background Stamp dialog box The Stamp Settings dialog box opens 2 Select the stamp to be deleted Select the title of the stamp you want to delete from the Stamps list on the Save settings tab Then click Delete Click OK when the confirmation message appears 3 Complete the set...

Page 413: ...gister it as a new background You can also change and register some of the settings of an existing background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens 47 ...

Page 414: ...ta is to be placed When Custom is selected you can set coordinates for X Position and Y Position You can also change the background position by dragging the image in the preview window Intensity Set the intensity of the background image data with the Intensity slider Moving the slider to the right darkens the background and moving the slider to the left lightens the background To print the backgro...

Page 415: ...the Background tab while viewing the preview window 4 Save the background Click Save overwrite on the Save settings tab When you want to save the background with a different title enter a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK then it returns to Stamp Background dialog box The registered title appears in the Background...

Page 416: ...3 Complete the setup Click OK then it returns to Stamp Background dialog box 50 ...

Page 417: ...Load envelope on the machine 2 Open the printer driver setup window 3 Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab 4 Select the paper size When the Envelope Size Setting dialog box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select...

Page 418: ... envelope Important When you execute envelope printing guide messages are displayed To hide the guide messages check the Do not show this message again check box To show the guide again click the View Printer Status button on the Maintenance tab and start the Canon IJ Status Monitor Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting 52 ...

Page 419: ...the address side 5 Select the paper size For Printer Paper Size select Hagaki 100x148mm or Hagaki 2 200x148mm Important Return postcards can be used only when you print them from the computer When printing a return postcard always set the paper size to Hagaki 2 200x148mm from your application software or the printer driver Do not fold the return postcard If a crease is formed the machine will not ...

Page 420: ...message again if you do not want any guide messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ status monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and click Sta...

Page 421: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 422: ...ware Specify the custom size in the paper size setting of your application software Important When the application software that created the document has a function for specifying the height and width values use the application software to set the values When the application software does not have such a function or if the document does not print correctly use the printer driver to set the values ...

Page 423: ...aper size Specify Units and enter the Width and Height of the paper to be used Then click OK 5 Complete the setup Click OK on the Page Setup tab When you execute print the data is printed with the specified paper size 57 ...

Page 424: ...print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note Click View Thumbnails to view all print pages of the print document selected from the Document Name list To hide the print pages click View Thumbnails again Clicking Undo reverses the...

Page 425: ... and drag the mouse to select multiple documents By combining print documents you can prevent blank pages from being inserted when you execute duplex printing or page layout printing From the Document Name list select the documents to be combined On the Edit menu select Combine Documents from Documents to combine the documents in the listed sequence When you combine documents the documents selecte...

Page 426: ...e print documents or print pages you can change the print settings on the Page Information Layout and Manual Color Adjustment tabs as necessary Important To display the multiple documents in the list open the preview and execute print again To return the print documents to their original condition before they were edited in the preview on the Edit menu select Reset Documents from Documents If the ...

Page 427: ...inter driver setup window Then on the Maintenance tab select View Print History The saved print document is displayed in the preview Important To limit the number of print history registrations click History Entry Limit on the File menu If the limit on the number of registration is exceeded the print history registrations are deleted starting from the oldest one 2 Selecting a print document From t...

Page 428: ...ying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 62 ...

Page 429: ...driver setup window 2 Select the print quality On the Main tab select Custom for Print Quality and click Set The Custom dialog box opens 3 Setting the print quality level Drag the slider bar to select the print quality level and click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the selected print quality level 63 ...

Page 430: ...tain print quality levels cannot be selected depending on the settings of Media Type Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 64 ...

Page 431: ...ow 2 Set grayscale printing Check the Grayscale Printing check box on the Main tab 3 Complete the setup Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from t...

Page 432: ...hen using the grayscale printing function to print Adobe RGB data convert the data to sRGB data using an application software Note During Grayscale Printing color inks may be used as well as black ink 66 ...

Page 433: ...t to use an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjus...

Page 434: ...ly created printing ICC profile in an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing c...

Page 435: ...Adjusting Colors with the Printer Driver Printing with ICC Profiles 69 ...

Page 436: ...e color reproduction area that the printer can express Selecting a Printing Method Suited to the Image Data The recommended printing method depends on the color space Adobe RGB or sRGB of the image data or the application software to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the p...

Page 437: ...or sRGB effectively You can print with a common color space by setting up the application software and the printer driver so that the color management matches the input ICC profile of the image data The method for setting up the printer driver differs depending on the application software to be used 71 ...

Page 438: ...settings for color management The procedure for adjusting colors with the printer driver is as follows 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other ite...

Page 439: ...ute print the printer driver adjusts the colors when printing the data Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 73 ...

Page 440: ...lor space of the input ICC profile specified in the image data To use this printing method use your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application s...

Page 441: ...on software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile sRGB found in the data When printing Adobe RGB data you can print the data with the Adobe RGB color space even if the application software does not support Adobe RGB 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select ...

Page 442: ...file the input profile setting of the printer driver becomes invalid When no input ICC profiles are installed on your computer Adobe RGB 1998 will not be displayed 5 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brightness Intensity and Contrast settings and then click OK 6 Complete the setup Click OK on the Main tab When yo...

Page 443: ...Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 77 ...

Page 444: ...ightly The following sample shows the case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustmentAdjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adju...

Page 445: ...ved to the right and becomes weaker when the corresponding slider is moved to the left For example when cyan becomes weaker the color red becomes stronger You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 The current settings are displayed in the settings preview on the left side of the printer driver After adjusting each color click OK 79 ...

Page 446: ...Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 80 ...

Page 447: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 448: ...inting check box on the Main tab is checked Cyan Magenta Yellow appear grayed out and are unavailable Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed 82 ...

Page 449: ...attern print On the Color Adjustment tab select OK to close the Manual Color Adjustment dialog box On the Main tab select OK and then execute printing The machine then prints a pattern in which the color balance that you set is the center value Important Normally patterns are printed with the color balance settings as the center values However when Black Only is selected for Ink Cartridge Settings...

Page 450: ...en you execute printing the document is printed with the color balance that was adjusted by the pattern print function Important When Print a pattern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling...

Page 451: ...Related Topics Adjusting Color Balance Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 85 ...

Page 452: ...s selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color...

Page 453: ...review on the left side of the printer driver 4 Complete the setup Click OK on the Main tab When you execute print the data is printed at the specified brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 87 ...

Page 454: ...tment Higher intensity The procedure for adjusting intensity is as follows You can also set intensity on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set T...

Page 455: ...ft side of the printer driver After adjusting each color click OK Important Adjust the slider gradually 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the adjusted intensity Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjust...

Page 456: ...ct reduce the contrast No adjustment Adjust the contrast The procedure for adjusting contrast is as follows You can also set contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for...

Page 457: ...de of the printer driver After adjusting each color click OK Important Adjust the slider gradually 4 Complete the setup Click OK on the Main tab When you execute print the image is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightn...

Page 458: ...in a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print...

Page 459: ...ze Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected 93 ...

Page 460: ... Adjustment dialog box On the Main tab select OK and then execute printing The machine then prints a pattern in which the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the...

Page 461: ... pattern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless Depending on your...

Page 462: ...iver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 96 ...

Page 463: ...XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the machine and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the machine and then select XPS Driver from Add Software Specifying t...

Page 464: ...ails refer to the user s manual of your application software Opening the Printer Driver Setup Window from the Printer Icon Follow the procedure below to perform machine maintenance operations such as print head cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 8 from the Desktop charms select Settings Control...

Page 465: ... 7 or Properties Windows Vista Windows XP displays such tabs regarding the Windows functions as the Ports or Advanced tab Those tabs do not appear when opening through Printing preferences or application software For tabs regarding Windows functions refer to the user s manual for the Windows 99 ...

Page 466: ...a is sent to the machine When launched the Canon IJ Status Monitor appears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the machine is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the...

Page 467: ...In such cases take the appropriate action as described 101 ...

Page 468: ... displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your machine When you receive a notice about the remaining ink level a mark appears above the ink icon for example The ink is running low Prepare a new ink cartridge 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaining ink ...

Page 469: ...der and number of pages You can also change the media type settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Reprinting fr...

Page 470: ...isplayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot delet...

Page 471: ...ftware and with applications that prohibit EMF spooling such as Adobe Photoshop LE and MS Photo Editor the following functions will not operate Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from Last Page Collate and Stamp Background Stamp on the Page...

Page 472: ...ertain versions of Word When Page Size in Word is set to XXX Enlarge Reduce the document may not print normally in certain versions of Word If this happens follow the procedure below 1 Open Word s Print dialog box 2 Open the printer driver setup window and on the Page Setup tab set Page Size to the same paper size that you specified in Word 3 Set the Page Layout that you want and then click OK to ...

Page 473: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 107 ...

Page 474: ...in Additional Features You can also change a printing profile and register it under a new name You can delete the registered printing profile You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application softwar...

Page 475: ...d is also displayed when that added printing profile is selected Save Displays the Save Commonly Used Settings dialog box Click this button when you want to save the information that you set on the Quick Setup Main and Page Setup tabs to Commonly Used Settings Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup Main and Page Set...

Page 476: ...check box is unchecked the print orientation is not saved and consequently the Orientation setting is not applied when the printing profile is selected Instead the printer prints with the print orientation specified with the application software Save the copies setting Saves the Copies setting to the printing profile in Commonly Used Settings To apply the saved copies setting when the printing pro...

Page 477: ...or some functions you can set detailed settings from the Main and Page Setup tabs 2 on 1 Printing Prints two pages of the document side by side on one sheet of paper To change the page sequence click the Page Setup tab select Page Layout for Page Layout and click Specify Then in the Page Layout Printing dialog box that appears specify the Page Order 4 on 1 Printing Prints four pages of the documen...

Page 478: ...sed Settings certain function may be grayed out and you will not be able to change them Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Printer Paper Size Selects the size of paper actually loaded into the machine Normally the paper size is set automatical...

Page 479: ... box To rotate the document 90 degrees to the left when printing select the Rotate 90 degrees left when orientation is Landscape check box To rotate the document 90 degrees to the right when printing clear the Rotate 90 degrees left when orientation is Landscape check box Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropri...

Page 480: ... that were set when this function was enabled are not reflected in the print settings If a setting was specified on the application software it has priority Defaults Restores all the settings you have changed to their default values Click this button to return all settings on the Quick Setup Main and Page Setup tabs to their default values factory settings Related Topics Printing with Easy Setup S...

Page 481: ...Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently Used Printing Profile 115 ...

Page 482: ... overall image of the layout Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the machine This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is a...

Page 483: ... Therefore when the slider bar is moved the corresponding quality and value are displayed on the left This is the same as when the corresponding radio button is selected for Print Quality on the Main tab Color Intensity Selects color adjustment method Auto Cyan Magenta Yellow Brightness Intensity and Contrast and so on are adjusted automatically Manual Select when you set the Color Correction meth...

Page 484: ...rint results View Color Pattern Displays a pattern for checking color changes produced by color adjustment If you want to display the preview image with a color pattern check this check box If you want to display the preview image with a sample type uncheck this check box Note The graphic is in monochrome when the Grayscale Printing check box is checked Cyan Magenta Yellow Adjusts the strengths of...

Page 485: ...ayscale Printing is checked on the Main tab Cyan Magenta and Yellow appear grayed out and are unavailable Print a pattern for color adjustment When the color balance or intensity contrast is changed the pattern printing function prints a list of the adjustment results along with the adjustment values Select this function when printing a pattern for color adjustment The Pattern Print preferences be...

Page 486: ...to be printed You can select from Largest Large and Small When you select a pattern size the number of patterns that can be printed is as follows Largest Cyan Magenta Yellow 37 Intensity Contrast 49 Large Cyan Magenta Yellow 19 Intensity Contrast 25 Small Cyan Magenta Yellow 7 Intensity Contrast 9 Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected...

Page 487: ...Profile Matching Adjusts the colors by using an ICC profile when printing Specify the input profile to be used None Disables color adjustment with the printer driver Note In the XPS printer driver ICM has become ICC Profile Matching Input Profile Specifies the input profile to be used when you select ICM ICC Profile Matching for Color Correction Standard The standard printer profile sRGB which sup...

Page 488: ...ngs the same print results may be produced even if the Print Quality is changed Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Uncheck this check box if you do not want to display a preview Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile ...

Page 489: ...rast Using Sample Patterns Printer Driver Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing 123 ...

Page 490: ...ration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Page Size Selects a page size Ensure that you select the same page size as you selected within the application Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper size Pap...

Page 491: ...grees Prints the document by rotating it 180 degrees against the paper feed direction The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally Printer Paper Size Selects the size of paper actually loaded into the machine The default setting is Same as Page Size to perform normal sized printing You can select ...

Page 492: ...nsion and expands the range of the document to print Fit to Page This function enables you to automatically enlarge or reduce documents to fit to the paper size loaded in the printer without changing the paper size you specified in your application software Scaled Documents can be enlarged or reduced to be printed Specify the size in Printer Paper Size or enter the scaling ratio in the Scaling box...

Page 493: ...gether these sheets of paper to create large printed matter such as a poster Click Specify to display the Tiling Poster Printing dialog box and specify the number of pages that you want to divide the image data into Specify Opens the Tiling Poster Printing dialog box Click this button to set details on tiling poster printing Tiling Poster Printing dialog box This dialog box allows you to select th...

Page 494: ... you do not want to print the lines Print page range Specifies the printing range Select All under normal circumstances Select Pages to specify a specific page or range Note If some of the pages have not been printed well specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab Only the pages shown on the screen will be printed this time You c...

Page 495: ...int the document on both sides of the booklet Margin Specifies the width of the stapling margin The specified width becomes the stapling margin from the center of the sheet Page Border Prints a page border line around each document page Check this check box to print the page border line Uncheck this check box if you do not want to print the line Duplex Printing Selects whether to print the documen...

Page 496: ...default setting Use reduced printing Slightly reduces each document page so that it fits on one sheet of paper during printing Select this setting when using automatic duplex printing to print a document with small margins Stapling Side Selects the stapling margin position The printer analyzes the Orientation and Page Layout settings and automatically selects the best stapling margin position Chec...

Page 497: ... together Important When the application software that you used to create the document has the same function give priority to the printer driver settings However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies and the printing order with both the application and this printer driver the number of copies may be m...

Page 498: ...ult may contain unexpected colors If this happens checking this check box may resolve the problem Important Even when this check box is checked only some of the information in the color profile is disabled and the color profile can still be used for printing Uncheck this check box under normal circumstances Ungroup Papers Sets the display method of Media Type Page Size and Printer Paper Size To di...

Page 499: ...this check box under normal circumstances Note Scale images using nearest neighbor interpolation can be used only with the XPS printer driver Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data Depending on the application software being used the image data may be cut off or may not be printed properly In su...

Page 500: ...ox allows you to print a stamp and or background over or behind the document pages In addition to the pre registered ones you can register and use your original stamp or background Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used Stamp Stamp printing is a function that prints a stamp over a document Check this check bo...

Page 501: ...ayed in Stamp Text Important Stamp Text appears grayed out and is unavailable if Date Time User Name is selected TrueType Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the font size for the stamp text string Outline Selects a frame that encloses the stamp text string If a large font size is selected for Size characters may exten...

Page 502: ... TrueType Font to Arial Style to Regular Size to 36 points Outline unchecked and Color to gray with the RGB values 192 192 192 Placement Tab The Placement tab allows you to set the position where the stamp is to be printed Preview Window Shows the status of the stamp configured in each tab Position Specifies the stamp position on the page Selecting Custom from the list allows you to enter values f...

Page 503: ...e stamp over text Sets how the stamp is to be printed over the document Check the Stamp check box to enable this Check this check box to print a stamp over the printed document page The printed data may be hidden behind the stamp Uncheck this check box to print the document data over the stamp The printed data will not be hidden behind the stamp Note The stamp is given priority because the stamp i...

Page 504: ... bitmap etc behind the document Check this check box to print a background and select a title from the list Click Select Background to open the Background Settings dialog box and then you can configure the details of the background Uncheck this check box if you do not want to print a background Select Background Opens the Background Settings dialog box You can register a bitmap as a background and...

Page 505: ... Defaults to set File to blank Layout Method to Fill page and the Intensity slider to the middle Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background Title Enter the title to save the background image you specified Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a title Backg...

Page 506: ...ound on the first page only or print on all pages when the document has two or more pages Check the Background check box to enable this Check this check box to print a background on the first page only Uncheck this check box to print a background on all pages 140 ...

Page 507: ...pecific color fails to print even though all ink levels are sufficiently high Deep Cleaning Performs deep cleaning Perform deep cleaning when two cleaning attempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink...

Page 508: ...the print head and improves deviated colors and lines Align the print head immediately after installing the print head Start Print Head Alignment dialog box When you click Print Head Alignment the Start Print Head Alignment dialog box is displayed This dialog box allows you to adjust the attachment position for the print head or to print the current setting value for the print head position Align ...

Page 509: ...e check pattern Perform this function if printing becomes faint or a specific color fails to print Print a nozzle check pattern and check whether the print head is working properly If the print result for a specific color is fainted or if there are any unprinted sections click Cleaning to clean the print head To display a list of items that you should check before printing the nozzle check pattern...

Page 510: ... Any remaining tape will hinder ink output Check that the ink cartridges are installed in their correct positions Ink Cartridge Settings Opens the Ink Cartridge Settings dialog box Use this function to specify the FINE cartridge you want to use Ink Cartridge Settings dialog box When you click Ink Cartridge Settings the Ink Cartridge Settings dialog box is displayed This feature enables you to spec...

Page 511: ...nting Also perform Bottom Plate Cleaning if ink smudges caused by something other than print data appear on the printed page Roller Cleaning Cleans the paper feed rollers Paper feeding may fail if paper dust has stuck to the printer s paper feed rollers In this case clean the paper feed rollers to improve the print result Power Off Turns off the printer from the machine driver Perform this functio...

Page 512: ...ing If a printer driver operation or a machine operation is not performed within the specified time the machine turns off Quiet Settings Opens the Quiet Settings dialog box Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the machine This mode comes in handy when the operating noise of the machine becomes a concern such when printing at night Perform th...

Page 513: ...erform this function to change the settings of this printer Note If the printer is off or bi directional communication is disabled a message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer Custom Settings dialog box When you click Custom Settings the Custom Settings dialog box is displayed If ...

Page 514: ...width detected by the machine differ from the width of the paper specified in Page Size on the Page Setup tab a message is displayed To use paper width detection when printing from the computer select the check box Important If you are using user defined paper use the Custom Paper Size to correctly set the size of the paper loaded in the machine If an error message is displayed even though the sam...

Page 515: ...isplays the version copyright and module list of the printer driver You can select the language to be used and switch the language displayed in the setup window Modules Lists the printer driver modules Language Specifies the language you wish to use in the printer driver setup window Important If the font for displaying the language of your choice is not installed in your system the characters wil...

Page 516: ...Related Features Reducing the Machine Noise Changing the Machine Operation Mode 150 ...

Page 517: ...iver setup window and check the Preview before printing check box on the Main tab If you do not want to display a preview before printing uncheck the check box File Menu Selects the print operation Start Printing Ends the Canon IJ Preview and then starts printing the document that is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Prin...

Page 518: ...ayed page is the last page this command is grayed out and cannot be selected Page Selection Displays the Page Selection dialog box This command allows you to specify the page number of the page to be displayed Note If the pages are being spooled the last spooled page becomes the last page If the Page Layout setting on the Page Setup tab is specified to Page Layout Tiling Poster or Booklet the numb...

Page 519: ...J Preview is displayed and you can check the version and copyright information Start Printing button Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS Preview closes Cancel Printing button Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen You...

Page 520: ...splays the page layout of the document to be printed Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective 154 ...

Page 521: ...isplay a preview before printing open the printer driver setup window and check the Preview before printing check box on the Main tab If you do not want to display a preview before printing uncheck the check box Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Pri...

Page 522: ...documents remaining in the document list will be deleted from the list This command has the same function as the Exit in the print settings area Edit Menu Selects the method for editing multiple documents or pages Undo Reverses the previous change If the change cannot be reversed this function is grayed out and cannot be selected This command has the same function as the Undo on the toolbar Docume...

Page 523: ...down from its current position If the currently selected document is the last document this command is grayed out and cannot be selected Move to Last Moves the selected print document to the end of the document list If the currently selected document is the last document this command is grayed out and cannot be selected Delete Document Deletes the selected document from the document list If the do...

Page 524: ...lay the deleted pages as thumbnails Move Page Use the following command to change the order of the currently selected pages Move to First Moves the currently selected page to the beginning of the document If the currently selected page is the first page this command is grayed out and cannot be selected Move Forward One Moves the currently selected page one position in front of its current position...

Page 525: ...ent is the last document this command is grayed out and cannot be selected Last Document Displays the last document in the document list If the currently selected document is the last document this command is grayed out and cannot be selected Pages Use the following command to select the page to be displayed First Page Displays the first page of the document If the currently displayed page is the ...

Page 526: ...paper to the preview display size You can also select the ratio from the drop down list box located on the toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays the data at the actual size to be printed 200 Enlarges the displayed data to 200 of the actual size to be printed 400 Enlarges the displayed data to 400...

Page 527: ...information Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS Preview closes Combine Documents Combines the document selected in the document list into one document If only one document is selected this command is grayed out and cannot be selected Delete Document Deletes the selected document...

Page 528: ...ed out and cannot be selected Move to Last Moves the selected print document to the end of the document list If the currently selected document is the last document this command is grayed out and cannot be selected Undo Reverses the previous change If the change cannot be reversed this function is grayed out and cannot be selected Delete Page Deletes the currently selected page If page layout prin...

Page 529: ...n tab The print settings are displayed for each page You can change the media type and paper source settings Printer Paper Size Displays the paper size of the document to be printed Media Type Allows you to select the media type of the document to be printed Paper Source Allows you to select the paper source of the document to be printed Page Layout Displays the page layout of the document to be p...

Page 530: ...ensity Adjusts the overall intensity of your print Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 Contrast Adjusts the contrast between light and dark in the image to be printed Moving the slider to the right increases the contrast movi...

Page 531: ...case Duplex Printing is grayed out and is unavailable Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 If the numbers of copies cannot be changed for the print document this item is grayed out and is unavailable Exit Ends the Canon IJ XPS Preview The documents remaining in the document list will be deleted from the list Print Prints the documents select...

Page 532: ...ately check how to respond You can check the ink status This function displays graphics showing the FINE cartridge type and the estimated ink levels Icons and messages are displayed when ink is running low ink level warning Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the machine and ink with graphics and messages You can check the information on the p...

Page 533: ...Shows the print window used to manage the print job that is being printed or being in the print queue Cancel Printing Cancels the current print job Important The Cancel Printing button is enabled only while print data is being sent to the machine Once the print data has been sent the button is grayed out and becomes unavailable Option Menu If you select Enable Status Monitor when a machine related...

Page 534: ... the other windows when a low ink warning occurs Start when Windows is Started Starts the Canon IJ Status Monitor automatically when you start Windows Ink Details Menu Select this menu to display the Ink Details dialog box Check the detail information such as the remaining ink level and the FINE cartridge types for your machine Ink Details dialog box This function displays graphics and messages sh...

Page 535: ... Ink Details dialog box to return to Canon IJ Status Monitor Help Menu When you select this menu item the Help window for Canon IJ Status Monitor is displayed and you can check the version and copyright information 169 ...

Page 536: ...Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers 170 ...

Page 537: ...ed problems may be solved You can access our website and download the latest MP Drivers for your model Important You can download the MP Drivers for free but any Internet access charges incurred are your responsibility Before installing the latest MP Drivers delete the previously installed version Related Topics Before Installing the MP Drivers Installing the MP Drivers 171 ...

Page 538: ...ct Start menu Control Panel Add or Remove Programs From the program list select XXX MP Drivers where XXX is your model name and then click Remove The confirmation window for uninstalling the model appears Important In Windows 8 Windows 7 or Windows Vista a confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights...

Page 539: ...Important Printer driver XPS printer driver and ScanGear scanner driver will be deleted when you uninstall the MP Drivers 173 ...

Page 540: ...ine Status Turn off the machine Checking the Personal Computer Settings Terminate all running applications In Windows 8 Windows 7 or Windows Vista log on as a user who has the administrator account In Windows XP log on as the computer administrator Important Before installing the latest MP Drivers delete the previously installed version Related Topics Obtaining the Latest MP Drivers Installing the...

Page 541: ...ue When you are logged on to a standard account switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete When you are using a USB connection the procedure for installing the MP Drivers is complete Depending on the environment you are using a message prom...

Page 542: ...Related Topics Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers 176 ...

Page 543: ...Copying Making Copies on Plain Paper Basic Copying on Photo Paper Switching the Page Size between A4 and Letter 177 ...

Page 544: ...emove the original on the platen glass after copying is complete To make multiple copies Press the Color button or the Black button repeatedly according to the number of copies you want Press the same button Color button or Black button as the one which you previously pressed Important Do not open the document cover or remove the original from the platen glass until scanning is completed While the...

Page 545: ...button The machine starts copying When the print quality is set to Draft print speed is given priority over quality To give priority to quality press the Color or Black button for less than 2 seconds to copy in the print quality Standard 179 ...

Page 546: ...rts Fit to Page copying Remove the original on the platen glass after copying is complete To make multiple copies Press the Color button or the Black button repeatedly according to the number of copies you want Press the same button Color button or Black button as the one which you previously pressed Important Do not open the document cover or remove the original from the platen glass until scanni...

Page 547: ...ashes 10 times 3 Release the Stop button The ON lamp starts flashing instead of remaining lit 4 Press the Black button to select A4 or the Color button to select Letter The ON lamp stops flashing and remains lit then the paper size is changed Note When you switch the page size to A4 or Letter load paper of the selected size When the page size is set to A4 load A4 plain paper When the page size is ...

Page 548: ...MG3500 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English ...

Page 549: ...t 23 Printing from Computer or Smartphone with Google Cloud Print 26 Using Remote UI 28 Printing from AirPrint Compliant Device 31 How to Use Print from E mail 35 Preparing to Use Print from E mail 40 Timezone List 43 List of Function for Each Model 44 Overview of the Machine 46 Safety Guide 47 Safety Precautions 48 Regulatory and Safety Information 49 Main Components and Basic Operations 52 Main ...

Page 550: ...9 Checking the Ink Status 94 Checking the Ink Status with the Ink Lamps on the Operation Panel 95 Maintenance 96 When Printing Becomes Faint or Colors Are Incorrect 97 Maintenance Procedure 98 Printing the Nozzle Check Pattern 100 Examining the Nozzle Check Pattern 101 Cleaning the Print Head 102 Cleaning the Print Head Deeply 103 Aligning the Print Head 104 Performing Maintenance from a Computer ...

Page 551: ...ically 138 Information about Network Connection 139 Useful Information about Network Connection 140 Initial Values Set at Factory Network 141 Connecting the Machine to the Computer Using a USB Cable 142 When Detecting the Printers Have the Same Name during Setup 143 Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN 144 Printing Out Network Setting Information 145...

Page 552: ...Tool 188 Canon IJ Network Tool Screen 189 Status Screen 192 Connection Performance Measurement Screen 193 Maintenance Screen 195 Network Setup of the Card Slot Screen 196 Associate Port Screen 198 Network Information Screen 199 Appendix for Network Communication 200 Using the Card Slot over a Network 201 When the Printer Driver Is Not Associated with a Port 203 About Technical Terms 204 Restrictio...

Page 553: ...Specifications 220 ...

Page 554: ...d on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with the product when using a product that is not described in this guide How to Print Use the print function of your Web browser to print this guide To set to print background colors and images follow the steps below Note In Windows 8 print in the des...

Page 555: ...fe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users For touch actions you need t...

Page 556: ...trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license Google Cloud Print Google Chrome Android and Google Play are either registered trademarks or trademarks of Google Inc Adobe Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are either registered trademarks or trademarks of Adobe Systems Incorporate...

Page 557: ...ctions You can find target pages easily by entering your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perform a search Troubleshooting Errors You can obtain more accurate search results by entering your product s model name and a support code Example W...

Page 558: ...h window and perform a search Searching for Reference Pages You can search for reference pages described in this guide by entering your model name and a page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from H...

Page 559: ...Window Used in Operation Explanation In this guide most of the operations are described based on the windows displayed when Windows 8 operating system called Windows 8 below is used 12 ...

Page 560: ...ng various functions Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials and print them Helpful Functions Available Through the Network You can print more conveniently through integration with smartphones and other devices or with services on the web 13 ...

Page 561: ... names of people and events to photos You can organize photos easily as you can display them not only by folder but also by calendar event and person This also allows you to find the target photos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on yo...

Page 562: ...terials CREATIVE PARK A printing materials site where you can download all the printing materials for free Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided It is easily accessible from Quick Menu CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials...

Page 563: ...Note The designs of PREMIUM Contents provided in this page are subject to change without prior notice 16 ...

Page 564: ...by using PIXMA Printing Solutions Printing with Windows RT Use App from Various Environments by Using PIXMA Cloud Link By using PIXMA Cloud Link you can access an application that supports this service and use it directly without using your computer In addition to printing photos and documents from various applications you can register and manage applications Refer to Use PIXMA Cloud Link for deta...

Page 565: ... Various Environments with Google Cloud Print The machine is compatible with Google Cloud Print Google Cloud Print is a service provided by Google Inc By using Google Cloud Print you can print from anywhere with applications or services supporting Google Cloud Print Refer to Printing with Google Cloud Print for details Print Directly from iPad iPhone or iPod touch with Apple AirPrint The machine i...

Page 566: ...tenance from your computer or smartphone Because you can use this service from a remote location through the network you can check printer information even when you re out away from the printer Refer to Using Remote UI for details Print Easily by Sending E mail from Your Computer or Smartphone By using Print from E mail you can easily print a photo or document saved on your computer or smartphone ...

Page 567: ...mply connect this machine to the network For information about connecting to the network see here When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the printer status and specify detailed print settings The available functions will differ depending...

Page 568: ...ploaded images can be browsed from other computers smartphones etc To use Evernote you need to create an account See the CREATE ACCOUNT page of Evernote for account creation Settings In the Settings Dialog Box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for your model from Home of the Online...

Page 569: ... or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the machine and Internet connection are required to register the machine and to print with Google Cloud Print Internet connection fees apply This function may not be available depending on the country or region y...

Page 570: ...r notice Registering the Machine with Google Cloud Print Register the machine with Google Cloud Print The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering Because the authentication URL is printed from machine when the authentication process is performed prepare A4 or Letter sized plain paper Important LAN connection with...

Page 571: ...entication process following the on screen instructions Note Perform the authentication process with your Google account which you have gotten in advance 9 When the message that the registration is complete is displayed on the LCD of the machine select OK When authentication process is complete properly the registration items are displayed When authentication process is complete you can print the ...

Page 572: ...at the machine is turned on If your printer has a LCD monitor 2 From the Home screen select Setup or press the Setup button on the operation panel 3 Select Web service setup Connection setup Google Cloud Print setup GoogleCloudPrint Delete from Google Cloud Print Delete from service 4 When the confirmation screen to delete the machine is displayed select Yes If your printer does not have a LCD mon...

Page 573: ...s or services supporting Google Cloud Print When the preparation for printing with Google Cloud Print is complete and when the machine is turned on the machine receives the print data and prints it automatically Note Depending on the communication status it may take a while to print the print data or the machine may not receive the print data While printing with Google Cloud Print the printing may...

Page 574: ...ud Print and start printing manually Follow the steps below Important This function is not available depending on the printer you are using To confirm whether this function is available with your printer refer to List of Function for Each Model Google Cloud Print 1 Make sure that the machine is turned on 2 From the Home screen select Setup or press the Setup button on the operation panel 3 Select ...

Page 575: ... the machine is connected to the LAN and the LAN environment is connected to the Internet Note that the customer is responsible for paying all Internet connection fees 1 Check that the machine has been turned on If your printer has a LCD monitor 2 From the home window select Setup Device settings LAN settings Confirm LAN settings WLAN setting list or LAN setting list Then from the displayed window...

Page 576: ...ine The Remote UI starts 1 From your computer smartphone or tablet device open the Web browser and enter the following URL http Printer IP address For Printer IP address enter the IP address that you checked in Checking the printer IP address 2 Entering Username and Administrator s Password From the authentication screen enter the Username and Password Username ADMIN Password See About the Adminis...

Page 577: ... utility functions such as cleaning AirPrint settings This function allows you to specify the Apple AirPrint settings such as position information Google Cloud Print setup This function allows you to register this machine to Google Cloud Print or delete the machine Firmware update This function allows you to update the firmware and check version information Manual Online This function displays the...

Page 578: ...your environment AirPrint Operation Environment To use AirPrint you will need one of the following Apple devices running the latest version of iOS iPad all models iPhone 3GS or later or iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this machine must be connected to the same Wi Fi network Printing with AirPrint 1 Check that this machine is tur...

Page 579: ...software does not let you use printer options you cannot print from that application software Note The printer options differ depending on the application software and model you are using Normally when you tap Print and select a model name the displayed printer options will include up to the following four options Printer Select a model that can be used in your wireless LAN Copies Select the numbe...

Page 580: ...e is selected automatically according to the application software being used on the Apple device and the region in which AirPrint is used When Apple s photo application software is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari application software the default paper size is letter size in the U S region an...

Page 581: ...s the device on which iOS is installed 3 Check that the machine has enough paper and ink 4 Check that no error message is displayed on the machine operation panel If the problem persists use the printer driver on your computer to execute printing and check whether the document can be printed normally on the machine If the document cannot be printed refer to the Online Manual for your model Note Af...

Page 582: ... This function may not be available in some countries regions This function is not available depending on the printer you are using To confirm whether this function is available with your printer refer to List of Function for Each Model Print from E mail Printer software firmware version If the printer s firmware version is earlier than Ver 2 000 you need to update the firmware You can execute fir...

Page 583: ...l can be printed E mail messages cannot be printed Encrypted Adobe PDF files password protected files and files that are set to print disabled cannot be printed Files that are attached as compressed files cannot be printed Files other than Adobe PDF files and JPEG files cannot be printed Supported Number of Files and File Sizes Up to 10 attachment files can be printed The maximum size of an e mail...

Page 584: ... and click Register A URL of the member registration page is sent to the e mail address of the newly registered member 3 Registered member accesses to the URL that is included in the e mail and complete the registration You can use this service from registered e mail address Note You can register up to 500 members Print from E mail Troubleshooting The Document Does Not Print If You Cannot Register...

Page 585: ...j com po Note For a wireless LAN connection after the printer is turned on it may take a few minutes before communication becomes possible Confirm that your printer is connected to the wireless LAN and then try printing If You Cannot Register to the Service or Delete the Service If You Cannot Register to the Service If the printer operation panel display the message Failed to register with Print f...

Page 586: ...s deleted and Print from E mail can no longer be used If you want to use this service again you must re register the printer and the printer owner For information about the re registration procedure see Preparing to Use Print from E mail Even if users other than the owner were registered as members repeat the registration starting from here Trademarks Windows is a trademark or registered trademark...

Page 587: ...the home window and select Setup Web service setup Web service connection setup Print from E mail setup Register printer From the operation panel of this machine display the home window and select Web service Web service setup Cloud settings Print from E mail setup Register printer 3 Follow the instructions on the screen and print the printer registration URL and PIN code Important Do not turn off...

Page 588: ...aintenance starts 4 In the Printer Owner Registration window enter the information shown below and click Next User Name Enter any name The name that you enter is displayed at login Important The maximum number of characters that can be entered is 30 Language Select the language that you are using The language that you select is used in notification e mails such as print start notices Time Zone Ref...

Page 589: ... mail Important You have to complete the registration within 30 minutes 2 Enter the registered e mail address of the printer s owner the temporary password and click Log In 3 Set a password of your choice and click Register When the password setting process is completed the printer s e mail address and the service s URL are displayed and the printer s registration process is completed Important Wh...

Page 590: ...w Zagreb Brussels Copenhagen Madrid Paris Belgrade Bratislava Budapest Ljubljana Prague West Central Africa UTC 02 00 Athens Bucharest Istanbul Amman Windhoek Jerusalem Cairo Harare Pretoria Beirut Helsinki Kyiv Riga Sofia Tallinn Vilnius Minsk UTC 03 00 Kuwait Riyadh Tbilisi Nairobi Baghdad Moscow St Petersburg Volgograd Tehran UTC 04 00 Abu Dhabi Muscat Yerevan Baku Port Louis Kabul UTC 05 00 Is...

Page 591: ...100 MG6500 MG6400 MG5500 MG3500 MG2500 MG2400 MX series Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center MX920 MX720 MX530 MX520 MX470 MX450 MX390 E series Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center E610 E560 E400 P series Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center P200 44 ...

Page 592: ...es Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center iP8700 iP2800 iX series Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center iX6800 iX6700 45 ...

Page 593: ...ngs from Your Computer Changing the Machine Settings Using the Operation Panel Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful Inf...

Page 594: ...Safety Guide Safety Precautions Regulatory and Safety Information 47 ...

Page 595: ...to the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When loading a thick bo...

Page 596: ...lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit...

Page 597: ...s extrémités mains poignets pieds et chevilles Users in Jordan This printer contains WLAN Module K30356 approved by TRC SS 2013 36 or WLAN Module K30357 approved by TRC LPD 2013 130 European Union and EEA only This symbol indicates that this product is not to be disposed of with your household waste according to the WEEE Directive 2002 96 EC and your national law This product should be handed over...

Page 598: ...mode it can print again immediately if required If the product is not used for a time the device switches to its Power Save Mode The devices consume less power Watt in these modes If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode please consider that this device may then only switch to a lower energy level after a longer period of time or not at...

Page 599: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine 52 ...

Page 600: ...Main Components Front View Rear View Inside View Operation Panel 53 ...

Page 601: ... guides Slide to align with both sides of the paper stack 6 front tray Load various sizes or types of paper which you can use on the machine Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 7 front cover Open to load paper in the front tray 8 paper support Extend to load ...

Page 602: ... 10 operation panel Use to change the settings of the machine or to operate it Operation Panel 11 platen glass Load an original to copy or scan 55 ...

Page 603: ...d connector Plug in the supplied power cord 3 USB port Plug in the USB cable to connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer 56 ...

Page 604: ... cartridge should be installed into the right slot 4 head cover Opens to enable replacement of the FINE cartridge The head cover will open automatically when you open the paper output cover Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The area around the parts A may be splattered with ink This does not affect the performance of the machine Do not touch th...

Page 605: ...er of Flashes of the Alarm Lamp in If an Error Occurs ON lamp flashes green and Alarm lamp flashes orange alternately An error that requires contacting the service center may have occurred Support Code Corresponding to the Number of Alternate Flashes of the ON Lamp and the Alarm Lamp in If an Error Occurs 2 ON button Turns the power on or off Before turning on the power make sure that the document...

Page 606: ...down lets you select maintenance options or machine settings 9 Color button Starts color copying You can also press this button to finalize your selection for the setting item 10 Black button Starts black white copying You can also press this button to finalize your selection for the setting item 11 Alarm lamp Lights or flashes orange when an error occurs such as paper out or ink out When performi...

Page 607: ...About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 60 ...

Page 608: ...Confirming that the Power Is On The ON lamp is lit green when the machine is turned on Note It may take a while for the machine to start printing immediately after you turn on the machine 61 ...

Page 609: ...n is performed from a computer connected by USB cable or wireless network This feature is set to off by default Managing the Machine Power Turning off the machine 1 Press the ON button to turn off the machine When the ON lamp stops flashing the machine is turned off Important When you unplug the power cord after turning off the machine be sure to confirm that the ON lamp is off Notice for Unpluggi...

Page 610: ... power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock Notice for Unplugging the Power Cord 63 ...

Page 611: ...rm that the ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the machine off 2 Confirm that the ON lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 64 ...

Page 612: ...Loading Paper Originals Loading Paper Loading Originals 65 ...

Page 613: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 66 ...

Page 614: ...ding Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after correcting its curl in Paper Is Smudged Printed Surface Is Scratched When using Photo Paper Plus Semi gloss SG 201 even if the sheet is...

Page 615: ...s too hard against the paper The paper may not be fed properly Important Always load paper in the portrait orientation B Loading paper in the landscape orientation C can cause paper jams Note Do not overload paper by stacking until the top of the stack touches the paper guides Load small size paper such as 4 x 6 10 x 15 cm by pushing it in all the way to the back of the front tray 68 ...

Page 616: ...gently and extend the paper output support Important Be sure to open the paper output tray when printing If not open the machine cannot start printing Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver 69 ...

Page 617: ...re already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show ...

Page 618: ...lap of the envelope will be faced up on the left side B Rear side C Address side Push the envelopes all the way to the back of the front tray Up to 5 envelopes can be loaded at once 4 Slide the right paper guide A to align the paper guides with both sides of the envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly 71 ...

Page 619: ...n the paper output tray 1 Open the paper output tray gently and extend the paper output support Important Be sure to open the paper output tray when printing If not open the machine cannot start printing Note After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver 72 ...

Page 620: ...ot be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 2 Photo Paper Glossy GP 601 2 Photo Paper Plus Glossy II PP 201 2 Photo Paper Pro Luster LU 101 2 Photo Paper Plus Semi gloss SG 201 ...

Page 621: ... 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the machine Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling when ...

Page 622: ... x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Photo Paper Pro Luster LU 101 3 10 sheets A4 and Letter Photo Paper Plus Semi gloss SG 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Matte Photo Paper MP 101 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Paper for printing business documents Media Name Model No Front Tray Paper Outpu...

Page 623: ... 3 When loading paper in stacks the print side may become marked as it is fed or paper may not feed properly In this case load one sheet at a time 76 ...

Page 624: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Pa...

Page 625: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 78 ...

Page 626: ...s enlarged to fill the whole page For Borderless Printing use the following paper Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Performing Borderless Printing on any other type of paper may substantially reduce printin...

Page 627: ... x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 28 inches 32 5 mm B 1 32 inches 33 5 mm Printable area C 0 12 inches 3 0 mm D 0 20 inches 5 0 mm E 0 13 inches 3 4 mm F 0 13 inches 3 4 mm 80 ...

Page 628: ...er 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 28 inches 32 5 mm B 1 32 inches 33 5 mm Printable area C 0 12 inches 3 0 mm D 0 20 inches 5 0 mm E 0 25 inches 6 4 mm F 0 25 inches 6 3 mm 81 ...

Page 629: ...ng Area width x height Envelope DL 3 88 x 7 06 inches 98 8 x 179 5 mm Envelope Com 10 3 68 x 7 90 inches 93 5 x 200 8 mm Recommended printing area A 0 31 inches 8 0 mm B 1 28 inches 32 5 mm C 0 22 inches 5 6 mm D 0 22 inches 5 6 mm 82 ...

Page 630: ...Loading Originals Loading Originals on the Platen Glass Originals You Can Load How to Detach Attach the Document Cover 83 ...

Page 631: ...gnment mark Important Be sure to observe the following when loading the original on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break The machine cannot scan ...

Page 632: ...Important After loading the original on the platen glass be sure to close the document cover before starting to copy or scan 85 ...

Page 633: ... document magazine or newspaper Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 216 x 297 mm Note When loading a thick original such as a book on the platen glass you can load it by removing the document cover from the machine How to Detach Attach the Document Cover 86 ...

Page 634: ...ing the document cover Hold up the document cover vertically and then pull it up Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of the document cover vertically as illustrated below 87 ...

Page 635: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 88 ...

Page 636: ...INE cartridge to dry out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality use a FINE cartridge within six months of first use Note If a FINE cartridge runs out of ink you can print with either color or black FINE cartridge in whichever ink remains only for a while However the print quality may be reduced compared to when printing with both cartri...

Page 637: ...If you have closed the head cover while replacing a FINE cartridge close the paper output cover then open it again Trying to force open the head cover with your hand may cause the machine to malfunction Do not touch the metallic parts or other parts inside the machine If the paper output cover is left open for more than 10 minutes the FINE cartridge holder moves to the far right and the Alarm lamp...

Page 638: ...void staining of clothing or the surrounding area Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables 4 Prepare a new FINE cartridge 1 Take a new FINE cartridge out of its package and remove the protective tape G gently 91 ...

Page 639: ...ead nozzle on a FINE cartridge The machine may not print properly if you touch them 5 Install the FINE cartridge 1 Insert the new FINE cartridge straight into the FINE cartridge holder all the way until it touches the back The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot Important Insert the FINE cartridge gently s...

Page 640: ...paper output cover is closed take appropriate action If an Error Occurs When you start printing after replacing the FINE cartridge the machine starts cleaning the print head automatically Do not perform any other operations until the machine completes the cleaning of the print head If the print head is out of alignment as indicated by misaligned printed ruled lines or similar symptoms adjust the p...

Page 641: ...Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 94 ...

Page 642: ...h orange to inform you of the error Count the number of flashes and take appropriate action If an Error Occurs In the copy standby mode you can check the ink status with the Color Ink lamp and Black Ink lamp All the lamps on the operation panel are shown lit in the illustration below for explanatory purposes A Alarm lamp B Color Ink lamp C Black Ink lamp Color Ink lamp or Black Ink lamp lights The...

Page 643: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 96 ...

Page 644: ...ng Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 97 ...

Page 645: ... installed correctly Replacing Procedure Also check if the protective tape on the bottom of the FINE cartridge is removed If the Alarm lamp lights or flashes orange see If an Error Occurs Increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step 1 Print the nozzle c...

Page 646: ...ean the print head deeply again after 24 hours If the problem is still not resolved Step 4 Replace a FINE cartridge Replacing a FINE Cartridge Note If the problem is still not resolved after replacing the FINE cartridge contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Align the print head From the machine Aligning the Print Head From the compute...

Page 647: ...A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the front tray 3 Open the output tray extension open the paper output tray then extend the paper output support 4 Hold down the Stop button until the Alarm lamp flashes orange once then release it immediately The nozzle check pattern will be printed Do not perform any other op...

Page 648: ...far If there are missing lines in the pattern A Cleaning the print head is required Cleaning the Print Head D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head is required Cleaning the Print Head F Good G Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the printo...

Page 649: ... Alarm lamp flashes orange twice then release it immediately The machine starts cleaning the print head The cleaning will be complete when the ON lamp lights green after flashing Do not perform any other operations until the machine completes the cleaning of the print head This takes about 1 to 2 minutes 3 Check the print head condition To check the print head condition print the nozzle check patt...

Page 650: ... head deeply The cleaning will be complete when the ON lamp lights green after flashing Do not perform any other operations until the machine completes the deep cleaning of the print head This takes about 1 to 2 minutes 3 Check the print head condition To check the print head condition print the nozzle check pattern Printing the Nozzle Check Pattern If the problem is not resolved turn off the powe...

Page 651: ...o use paper that is white and clean on both sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the front tray 3 Open the output tray extension open the paper output tray then extend the paper output support 4 Hold down the Stop button until the Alarm lamp flashes orange four times then release it immediately The print head alignment sheet will be prin...

Page 652: ...ustment will be complete when the ON lamp lights green after flashing Remove the print head alignment sheet on the platen glass Important Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete If adjusting the print head position has failed the Alarm lamp flashes orange Press the Stop button to release the error...

Page 653: ...uter Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine 106 ...

Page 654: ...e Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important Cleaning consumes a small amount of ink Cleaning the print head frequently will rapidly deplete your printer s ink...

Page 655: ...ttern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Cleaning switch off the machine wait 24 hours and then perform Deep Cleaning again If there is still...

Page 656: ...rom the front tray 2 Open the printer driver setup window 3 Click Roller Cleaning on the Maintenance tab The confirmation message appears 4 Execute paper feed roller cleaning Make sure that the machine is on and then click OK Paper feed roller cleaning starts 5 Complete paper feed roller cleaning After the rollers have stopped follow the message instructions and load one sheet of plain paper or a ...

Page 657: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this machine you can adjust the print head either automatically or manually 110 ...

Page 658: ...ck the Align heads manually check box 4 Apply the settings Click OK and when the confirmation message appears click OK 5 Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 6 Load paper in the machine Load three sheets of A4 size or Letter size plain paper into the front tray 7 Execute head alignment Make sure that the machine is on and click Align Pri...

Page 659: ...k the setting that produces the least noticeable horizontal streaks A Least noticeable horizontal streaks B Most noticeable horizontal streaks 9 Confirm the displayed message and click OK The second pattern is printed 10 Check the printed pattern Enter the numbers of the patterns with the least amount of streaks in the associated boxes Even if the patterns with the least amount of streaks are clic...

Page 660: ... B Most noticeable vertical streaks 11 Confirm the displayed message and click OK The third pattern is printed 12 Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window their numbers are automatically entered in the associated...

Page 661: ...the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 114 ...

Page 662: ...ntenance tab The Start Print Head Alignment dialog box opens 3 Load paper in the machine Load one sheet of A4 size or Letter size plain paper into the front tray Note The number of sheets to be used differs when you select the manual head alignment 4 Print head alignment pattern printing Make sure that the machine is on and click Align Print Head The adjustment pattern is printed Important Do not ...

Page 663: ...tems to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the machine Load one sheet of A4 size or Letter size plain paper into the front tray 4 Print a nozzle check pattern Make sure that the machine is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK when the confirmation message appears The Pattern Check dialog...

Page 664: ... Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens 3 Load paper in the machine As instructed in the dialog box fold the A4 size or Letter size plain paper in half horizontally and then unfold the sheet Fold one side of the paper in another half aligning the edge with the center crease then unfold the paper With the ridges of the creases facing up load the paper into ...

Page 665: ...ne Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning Cleaning the Protrusions inside the Machine 118 ...

Page 666: ...e to turn off the power and disconnect the power plug before cleaning the machine Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Be sure to use a soft and dry cloth Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the ...

Page 667: ... and dry cloth Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the machine as this may cause a malfunction or damage the surface of the machine With a soft clean lint free and dry cloth wipe the platen glass A and the inner side of the document cover white sheet B gently Make sure not to leave any residue especially on the glass surface Important ...

Page 668: ...l the Alarm lamp flashes orange seven times then release it immediately The paper feed roller will rotate as it is cleaned 3 Clean the paper feed roller with paper 1 Make sure that the paper feed roller has stopped rotating load a sheet of A4 or Letter sized plain paper or commercially available cleaning sheet in the front tray 2 Open the output tray extension open the paper output tray then exten...

Page 669: ... crease then unfold the paper 3 Load only this sheet of paper in the front tray with the ridges of the creases facing up and the edge of the half with no crease facing away from you 3 Open the output tray extension open the paper output tray then extend the paper output support 4 Clean the inside of the machine Hold down the Stop button until the Alarm lamp flashes orange eight times then release ...

Page 670: ...Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper 123 ...

Page 671: ...rtant Be sure to turn off the power and disconnect the power plug before cleaning the machine You need to prepare cotton swab If the protrusions inside the machine are stained wipe off any ink from the protrusions using a cotton swab or the like 124 ...

Page 672: ...Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel 125 ...

Page 673: ...s from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 126 ...

Page 674: ...a being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is dis...

Page 675: ...om Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In the ...

Page 676: ...t be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK The selected printing profile is delet...

Page 677: ...e Settings on the Maintenance tab The Ink Cartridge Settings dialog box appears 3 Select the FINE cartridge to be used Select the FINE cartridge to be used for printing and click OK The specified FINE cartridge will be used from the next printing Important When the following settings are specified Black Only does not function because the machine uses the color FINE cartridge to print documents Oth...

Page 678: ...there are no operations from the printer driver or the machine for a specified period of time 1 Open the printer driver setup window 2 Make sure that the machine is on and then click Auto Power on the Maintenance tab The Auto Power Settings dialog box opens Note If the machine is off or if communication between the machine and the computer is disabled an error message may appear because the comput...

Page 679: ... the machine is turned off the status monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed Important If you connect this machine to a network and use it you can set Auto Power Off but the power will not switch off automatically 132 ...

Page 680: ... reduce the operating noise of the machine Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the quiet mode will not function Important You can set the quiet mode from the operation panel ...

Page 681: ...t to manual head alignment If the printing results are unsatisfactory even after you execute automatic head alignment execute manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Prevent paper double feed Select this check box only if the machine is feeding multiple sheets of plain paper at the same time Impo...

Page 682: ... box Ink Drying Wait Time You can set the length of the machine rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time speeds up ...

Page 683: ...Changing the Machine Settings Using the Operation Panel About Quiet setting Turning on off the Machine Automatically 136 ...

Page 684: ...Release the Stop button 4 Press the Color button To disable the function press the Black button in step 4 Important Operating speed may be reduced compared to when the quiet mode is not selected Note You can set the quiet mode from the operation panel of the machine the printer driver or ScanGear scanner driver No matter how you use to set the quiet mode the mode is applied when you perform operat...

Page 685: ... of the machine the printer driver or ScanGear scanner driver No matter how you use to set the quiet mode the mode is applied when a scanning command from a computer or printing data is sent to the machine Turning off the Machine Automatically You can enable the machine to turn off automatically when no operation is made or no printing data is sent to the machine for a specified period of time 1 M...

Page 686: ...Information about Network Connection Useful Information about Network Connection 139 ...

Page 687: ...at Factory Network Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information 140 ...

Page 688: ...4 IP address Auto setup IPv6 IP address Auto setup Set printer name XXXXXX000000 Enable disable IPv6 Enable Enable disable WSD WSD settings Enable Timeout setting WSD settings 1 minute Enable disable Bonjour Bonjour settings Enable Service name Bonjour settings Canon MG3500 series LPR protocol setting Enable Wireless LAN DRX Enable X is the last six digits of MAC address 141 ...

Page 689: ...Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below The USB port is located on the rear of the machine 142 ...

Page 690: ... of the same name on the detection result screen Select a printer with checking the MAC address set to the printer against the MAC address on detection result screen To check the MAC address of the printer print out the network setting information using the operation panel of the printer Printing Out Network Setting Information 143 ...

Page 691: ...ting the printer with LAN perform setup with the Setup CD ROM or perform it according to the instructions on our website Changing the Connection Method from USB to LAN To change the connection method between the printer and the computer from USB to LAN perform setup with the Setup CD ROM or perform it according to the instructions on our website To change the connection method to LAN while you are...

Page 692: ...e Disable Connection Status of the Wireless LAN Active Inactive MAC Address MAC Address XX XX XX XX XX XX SSID SSID SSID of the wireless LAN Communication Mode Communication Mode Infrastructure Channel Channel XX 1 to 13 Encryption Method of the Encryption none WEP TKIP AES WEP Key Length WEP Key Length Inactive 128 64 Authentication Method of the Authentication none auto open shared WPA PSK WPA2 ...

Page 693: ...r setting Enable Disable Bonjour Service Name Bonjour service name Bonjour service name Up to 52 characters DNS Server Getting DNS Server automatically Auto Manual Primary Server Primary server address XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy Server setting Enable Disable Proxy Port Specifying Proxy Port 1 to 65535 Proxy Address Proxy Address XXX...

Page 694: ...About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication 147 ...

Page 695: ...N Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 148 ...

Page 696: ...ng message appears set the security software to always allow access IJ Network Tool has been verified to work on Windows XP however it does not support Fast User Switching It is recommended to exit IJ Network Tool when switching users Starting up IJ Network Tool 1 Start up IJ Network Tool as shown below In Windows 8 select IJ Network Tool on the Start screen to start IJ Network Tool If IJ Network ...

Page 697: ...tings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab The Wireless LAN sheet is displayed For details on the Wireless LAN sheet...

Page 698: ...er the encryption type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party TCP IP Setup Sets the IP address of the printer to be used over the LAN Set a value appr...

Page 699: ...is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change ...

Page 700: ...t Auto If you want to specify the method manually select Open System or Shared Key according to the setting of the access point 7 Click OK Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer Note Changing the network settings with the...

Page 701: ...refer to the WPA detailed settings 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WPA or Use WPA2 in Encryption Method and click Configurat...

Page 702: ...ssphrase set to the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 9 Click Finish 155 ...

Page 703: ...ion type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer Note Changing the network settings with the USB cable temporarily may switch the default printer In this case reset Set as Default Printer 156 ...

Page 704: ...ngs menu 4 Click the Wired LAN tab The Wired LAN sheet is displayed For details on the Wired LAN sheet see Wired LAN Sheet 5 Change the settings or confirm Sets the IP address of the printer to be used over the LAN Set a value appropriate for your network environment 6 Click OK After changing configuration a screen is displayed asking you for confirmation before the settings are sent to the printe...

Page 705: ... Change the settings or confirm To use admin password select the Use admin password check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set 6 Click OK A screen is displayed asking you for confirmation before the settings are sent to the printer If you click ...

Page 706: ... Status from the View menu The Status screen is displayed and you can check the printer status and connection performance Important If the indicated value is low move your printer closer to the wireless network device 4 If you measure the connection performance in detail click Advanced Measurement The Connection Performance Measurement screen is displayed 5 Click Next The measurement starts and th...

Page 707: ...ons to avoid such situations Check that there are no sources of radio interference near the printer and the access point The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference Try to keep the printer and the access point away from such sources Check if the radio channel of the access point is close to that of other access points nearby If...

Page 708: ... above finish the measurement then restart the IJ Network Tool to start over the measurement 7 Click Finish Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance 161 ...

Page 709: ...ance screen is displayed 4 Click Initialize 5 When the confirmation screen is displayed click Yes The network settings of the printer is initialized Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the in...

Page 710: ...ngs The Confirmation screen is displayed when you modified the printer settings on the Configuration screen When you click Yes on the Confirmation screen the following screen is displayed for confirming the modified settings 163 ...

Page 711: ...WPA2 Details Screen Authentication Type Confirmation Screen PSK Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen Add Accessible MAC Address Screen Edit Accessible IP Address Screen Add Accessible IP Address Screen 164 ...

Page 712: ...ton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cab...

Page 713: ...he Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network Tool screen to the latest information Important To change the printer s network settings using IJ Network Tool it mu...

Page 714: ...Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Configuration in the C...

Page 715: ...lick the tab to select the sheet to change the settings The following screen is the example to change the setting on the Wireless LAN sheet Note This screen is not available depending on the printer you are using For details on each sheet see the following Wireless LAN Sheet Wired LAN Sheet Admin Password Sheet 168 ...

Page 716: ...he SSID of the wireless LAN is displayed As the initial settings the unique value is displayed Note Enter the same SSID that the access point is configured to use The SSID is case sensitive 3 Search The Search screen is displayed to select an access point to connect to Search Screen Note When IJ Network Tool runs over a LAN the button is grayed out and cannot be selected Connect the printer and th...

Page 717: ...n Changing the WPA or WPA2 Detailed Settings 5 Configuration The detailed settings screen is displayed The WEP the WPA or the WPA2 key selected in Encryption Method can be confirmed and changed For details on WEP setting Changing the WEP Detailed Settings For details on WPA or WPA2 setting Changing the WPA or WPA2 Detailed Settings 6 TCP IP Setup Sets the IP address of the printer to be used over ...

Page 718: ...ures there is a risk of disclosing data such as your personal information to a third party Note Signal strength is displayed as follows Good Fair Poor Type of encryption is displayed as follows Blank No encryption WEP WEP is set WPA WPA is set WPA2 WPA2 is set 2 Update Click to update the list of access points when your target access point is not detected If the target access point is set to the s...

Page 719: ...EP Details screen the WPA Details screen or the WPA2 Details screen appears if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the access point Access points that cannot be used by this machine including those configured to use different encryption methods are displayed grayed out and cannot be configured 172 ...

Page 720: ...oint The number of characters and character type that can be entered differ depending on the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the access point 5 Authentication Select the authentic...

Page 721: ...iffers depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 174 ...

Page 722: ...differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 175 ...

Page 723: ...the printer you are using Type of authentication used for client authentication is displayed 1 Authentication Type Type of authentication used for client authentication is displayed PSK This machine supports the PSK authentication method This authentication type PSK uses a passphrase 176 ...

Page 724: ... the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 2 Dynamic Encryption Type Select the dynamic encryption method from either TKIP Basic Encryption or AES Secure Encryption according to the sett...

Page 725: ...tup Information Confirmation Screen Note This screen is not available depending on the printer you are using Displays the settings used for client authentication Confirm the settings and click Finish 178 ...

Page 726: ...ress of the printer to be used over the LAN Set a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router Use next IP address If no DHCP server functionality is available in your setup where you use the printer or you want to use a particular ...

Page 727: ...word sheet click the Admin Password tab on the Configuration screen 1 Use admin password Set a password for the administrator with privileges to set up and change detailed options To use this feature select this check box and enter a password 2 Password Enter the password to set 3 Password Confirmation Enter the password again for confirmation 180 ...

Page 728: ... is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copy to the clipboard 181 ...

Page 729: ...een 1 Printer Access Control Type Select the type of access control with which to limit access of computers or network devices to the printer over a network The setting items may differ depending on the choice of access control methods When Selecting MAC address When Selecting IP address When Selecting MAC address The accessible computers or network devices are specified by their MAC addresses Com...

Page 730: ...s and any comments 3 Edit The Edit Accessible MAC Address screen is displayed to edit the settings selected in Accessible MAC Addresses Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 4 Add The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or a network device from which to access the printer over the network Important Add the MAC addr...

Page 731: ...hows the registered IP addresses and any comments 3 Edit The Edit Accessible IP Address screen is displayed to edit the settings selected in Accessible IP Addresses Edit Accessible IP Address Screen Add Accessible IP Address Screen 4 Add The Add Accessible IP Address screen is displayed to register the IP address of a computer or a network device from which to access the printer over the network I...

Page 732: ...5 Delete Deletes the selected IP address from the list 185 ...

Page 733: ...example screenshots in this section refer to the Add Accessible MAC Address Screen 1 MAC Address Enter the MAC address of a computer or a network device to allow access 2 Comment Optionally enter any information to identify the device such as the name of the computer Important Comments will be displayed only on the computer used to enter them 186 ...

Page 734: ...Method An IP address is expressed as four values ranging from 0 to 255 Start IP Address Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 End IP Address Enter the last IP address in the range of addresses of the compute...

Page 735: ... of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 188 ...

Page 736: ...ton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cab...

Page 737: ...he Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network Tool screen to the latest information Important To change the printer s network settings using IJ Network Tool it mu...

Page 738: ...Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Configuration in the C...

Page 739: ...The device status is displayed as Available or Unavailable 2 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 3 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 4 Advanced Measurement To examine the connection performance between the printer and the access point or between the printer and the c...

Page 740: ...nection performance measurement Connection Performance Measurement Screen Initial Screen Connection Performance Measurement Screen Completion Screen Connection Performance Measurement Screen Initial Screen Click Next to start measurement Connection Performance Measurement Screen Completion Screen Displays when the measurement is finished 193 ...

Page 741: ...the printer and the access point Good connection performance Unstable connection performance Cannot connect Measurement is canceled or cannot measure 2 Remeasurement Measures the connection performance again Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance 194 ...

Page 742: ...ngs of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the instructions on our website 2 Network Setup of the Card Slot Note This item is not available depending on the printer you are using ...

Page 743: ...reen Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using IJ Network Tool activate the LAN settings in advance Network Setup of the Card Slot Screen Setup Screen 1 Drive Select the drive letter to assign to the network drive 2 Update Reloads the drive letters that are unassigned in...

Page 744: ...to the card slot 2 Retry Returns to Network Setup of the Card Slot screen and re executes the network drive mapping 3 Cancel Cancels the card slot setup When IJ Network Tool is running over LAN the Cancel button is displayed grayed out and cannot be clicked 197 ...

Page 745: ...e You cannot print with the printer unless the printer driver is associated with the port 1 Model Displays the name of device specified as a destination port It is blank if the name of device is not detected 2 Printer Displays the printer driver installed in the computer Select the printer for which you want to change the association 3 OK Performs association 198 ...

Page 746: ... is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copy to the clipboard 199 ...

Page 747: ...Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall 200 ...

Page 748: ...twork Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network To mount the card slot as the network drive follow the procedure below 1 Insert a memory card into the card slot of the machine 2 Start up IJ Network Tool 3 Select the machine in Printers 4 Select Maintenance on the Settings menu 5 Click Setup 6 Specify the drive letter then click OK 201 ...

Page 749: ...ble only from a USB connected computer you cannot access the network drive of the card slot On the other hand when you enable it to be writable only from a LAN connected computer the card slot is not detected via USB Make sure that the card slot setting is selected properly according to your connection method To read files from a memory card via USB and over a network disable the function to write...

Page 750: ...inter driver follow the procedure below 1 Start up IJ Network Tool 2 Select the printer displayed as No Driver on Name 3 Select Associate Port on the Settings menu The Associate Port screen is displayed 4 Select a printer to associate with a port The list of the printers that the printer driver is installed is displayed at Printer on the Associate Port screen Select a printer to associate with a c...

Page 751: ...ly with each other No access point is required This machine does not support ad hoc communication Admin Password Administration password in IJ Network Tool to restrict access to network users It must be entered to access the printer and change printer settings When the printer s network settings are factory default the admin password does not have to been entered AES An encryption method It is opt...

Page 752: ...ucture mode the channel is automatically adjusted to match that set to the access point This machine supports channels 1 to 13 Note that the number of channels that can be used for your wireless LAN varies depending on the region or country D Default Gateway A relay device to connect to another network such as a router or a computer DHCP server functionality The router or the access point assigns ...

Page 753: ...e Client computer and machine setup where all wireless communications pass through an access point IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assigned by an access point or a DHCP server of the router automatically IPv4 IPv6 They are internetwork layer protocol us...

Page 754: ...parated by colons i e 11 22 33 44 55 66 O Operation Status Indicates the status on whether the printer can be used P Proxy server A server that links a LAN connected computer to the Internet When using a proxy server specify the address and the port number of the proxy server PSK An encryption method employed by WPA WPA2 R Router A relay device to connect to another network S Signal Strength The s...

Page 755: ... 255 0 Subnet Mask Address 192 168 127 0 T TCP IP Suite of communications protocols used to connect hosts on the Internet or the LAN This protocol allows different terminals to communicate with each other TKIP An encryption protocol employed by WPA WPA2 U USB Serial interface designed to enable you to hot swap devices i e by plugging and unplugging them without turning off the power W WCN Windows ...

Page 756: ...released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server This machine supports WPA2 PSK Passphrase This encrypted key is us...

Page 757: ...tems you should set a network key WEP WPA or WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 210 ...

Page 758: ...tion of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the network...

Page 759: ...Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 212 ...

Page 760: ...machine has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure ink is pumped out from the nozzles Used ink for nozzle cleaning is limited to a small amount Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink ...

Page 761: ...rderless printing the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Cleaning the Inside of the Machine Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the front tray load paper WITH THE PRINTING SIDE FACING DOWN Loading Paper Is the paper curled The curled...

Page 762: ...ults Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed distance from nozzles etc so that you can print on that type with optimal image quality This allows you to print with the settings best suited for t...

Page 763: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing 216 ...

Page 764: ...the ON lamp is lit or flashing the print head will not be capped properly and this will cause drying or clogging When disconnecting the power plug make sure that the ON lamp is not lit Notice for Unplugging the Power Cord Print periodically Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time even if it is capped the print head too may become dried or clog...

Page 765: ...ne have its box marked THIS SIDE UP to keep the machine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 Confirm that the ON lamp is off and unplug the machine Notice for Unplugging the Power Cord Important Do not unplug the machine while the ON lamp is lit or flashing as it may cause malfunction or damage to the machine making the machine unable to p...

Page 766: ...ey orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certific...

Page 767: ...ption Printing Copy Approx 16 W 1 Standby minimum Approx 1 7 W 1 2 OFF Approx 0 3 W 1 Wireless LAN is active 2 The wait time for standby cannot be changed External dimensions Approx 17 7 W x 12 D x 6 H inches Approx 449 W x 304 D x 152 H mm With the Front Cover retracted Weight Approx 11 9 lb Approx 5 4 kg With the FINE Cartridges installed Canon FINE Cartridge Total 1792 nozzles BK 640 nozzles C ...

Page 768: ...ocation Security WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS Push button configuration PIN code method WCN WCN NET Cableless setup Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Windows 8 Windows 7 Windows 7 SP1 Windows Vista SP1 Windows Vista SP2 Windows X...

Page 769: ...xplorer 8 9 or 10 is required to install Easy WebPrint EX Easy WebPrint EX for Internet Explorer 10 can be downloaded from the Canon web site Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows software Windows XPS Essentials Pack is required to print on Windows XP Mac OS Hard Disk must be formatted as Mac OS Ext...

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