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Network Setup Troubleshooting

This manual mainly describes problems you may encounter when setting up a network, and the possible 

causes and solutions. 

Find a description related to your problem and follow the solution. 

If you cannot find a description for your problem or if you encounter a problem after setup, refer to the on-

screen manual: 

Basic Guide

/

Advanced Guide

.

Changing the Port Name

Connection Checklist

The following symbols are used in this manual.

P.1

P.1

The Printer is Not Detected after the Network Environment is Changed

P.1

Cannot Connect to the Printer

P.5

P.2

P.2

The 

Set Printer IP Address

 Screen is Displayed

P.3

P.3

P.4

Other Troubleshooting Tips

Restoring the Printer's Default LAN Setting to Perform Setup Again
Printing the Printer's Network Setting Information

Specifying the Printer's IP Address

P.4
P.4

The 

New port could not be created

 is Displayed

P.3

Message is Displayed

during Software Installation

Glossary

Explanation of terminology.

The Printer is Not Displayed (Detected) on the 

Printers

 Screen

The Printer is Not Displayed (Detected) on the 

Canon IJ Network Tool

 Screen

The Printer is Not Displayed (Detected) on the Printer Setup Utility Screen

P.1
P.2

Instructions as notes for operation or additional explanations.

Description for Windows users.

Description for Macintosh users.

Specifications

P.6

Summary of Contents for PIXMA iX7000

Page 1: ...Network Setup Troubleshooting...

Page 2: ...nter P 5 P 2 P 2 The Set Printer IP Address Screen is Displayed P 3 P 3 P 4 Other Troubleshooting Tips Restoring the Printer s Default LAN Setting to Perform Setup Again Printing the Printer s Network...

Page 3: ...to print the network information of the printer refer to Printing the Printer s Network Setting Information on page 4 Print the network setting information of the printer and make sure that an IP add...

Page 4: ...the IP address of the printer For details on how to specify the IP address refer to Specifying the Printer s IP Address on page 3 IP address A numerical identification assigned to each computer or ne...

Page 5: ...d Router B then click Connect C Specifying the Printer s IP Address Default gateway A device required to connect to external networks Assign an IP address and other values to the printer manually if f...

Page 6: ...this can be used to change the name to one that is easy to remember The port name can be changed by the following procedure Change the port name Port names should consist of alphanumeric characters an...

Page 7: ...tware active A message may appear on the computer monitor warning that Canon software is attempting to access the network If the warning message appears set the security software to always allow acces...

Page 8: ...t USB 1 1 Print width Cassette 11 4 inches 290 2 mm for Borderless Printing 11 7 inches 297 mm Rear Tray 12 7 inches 322 2 mm for Borderless Printing 13 inches 329 mm Operating environment Temperature...

Page 9: ...QT5 2706 V01 XXXXXXXX CANON INC 2009 PRINTED IN THAILAND...

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