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Canon PIXMA G7000 Series, Online Manual

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Canon PIXMA G7000 Series Online Manual Download Page 501

Printer Does Not Print

Check1

 Make sure printer is turned on.

If not, make sure the printer is securely plugged in and press 

ON

 button to turn on.

The 

ON

 lamp flashes while the printer is initializing. Wait until the 

ON

 lamp stops flashing and remains lit.

Note

• If you are printing large data such as photos or other graphics, printing may take longer to start. The 

ON

lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.

Check2

 Make sure printer is properly connected to computer.

If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:

• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the

computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.

• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.

If you use the printer over a LAN, make sure the printer is correctly set up for network use.

Cannot Find Printer while Using Wi-Fi

Cannot Find Printer while Using Wired LAN

Note

• Using IJ Network Device Setup Utility allows you to diagnose or repair network connection.

Select the link below to download IJ Network Device Setup Utility and install it.

Checking Printer Connection Status Using IJ Network Device Setup Utility

See below for starting up IJ Network Device Setup Utility.

For Windows:

Starting Up IJ Network Device Setup Utility

For macOS:

Starting Up IJ Network Device Setup Utility

Check3

 Make sure that the cassette is correctly inserted.

If there is an object under the printer, the cassette cannot be correctly inserted and paper may not be correctly
fed.

Make sure there are no objects under the printer and push the cassette flatly into the printer until it stops.

501

Summary of Contents for PIXMA G7000 Series

Page 1: ...G7000 series Online Manual English ...

Page 2: ... Connection Reconfiguration Method of Wi Fi Connection 64 IJ Network Device Setup Utility Windows 65 IJ Network Device Setup Utility 66 Starting Up IJ Network Device Setup Utility 67 Diagnosing and Repairing Network Settings 68 Performing Changing Network Settings 69 Canon IJ Network Device Setup Utility Screen 70 Performing Network Settings 74 Performing Changing Wired LAN Connection Ethernet Cab...

Page 3: ...rinting Is Faint or Uneven 125 Maintenance Procedure 126 Printing the Nozzle Check Pattern 129 Examining the Nozzle Check Pattern 130 Cleaning the Print Head 131 Deep Print Head Cleaning 132 Aligning the Print Head 133 Cleaning 134 Cleaning Paper Feed Rollers 135 Cleaning Inside the Printer Bottom Plate Cleaning 137 Overview 140 Safety 141 Safety Precautions 142 Regulatory Information 145 WEEE EU ...

Page 4: ...ngs 188 Changing Printer Settings from Your Computer Windows 189 Changing the Print Options 190 Registering a Frequently Used Printing Profile 191 Setting the Ink to be Used 193 Managing the Printer Power 194 Changing the Printer Operation Mode 196 Changing Settings from Operation Panel 198 Changing Settings from Operation Panel 199 Setting Items on Operation Panel 200 FAX settings 201 Print setti...

Page 5: ...er Driver and the Printer Paper Size 245 Various Printing Methods 247 Setting a Page Size and Orientation 248 Setting the Number of Copies and Printing Order 249 Perform Borderless Printing 251 Scaled Printing 254 Page Layout Printing 257 Tiling Poster Printing 259 Duplex Printing 262 Setting Up Envelope Printing 266 Printing on Postcards 268 Overview of the Printer Driver 270 Canon IJ Printer Dri...

Page 6: ...According to Item Type or Purpose IJ Scan Utility 327 IJ Scan Utility Features 328 Scanning Easily Auto Scan 330 Scanning Documents and Photos 331 Creating Editing PDF Files 332 Scanning Using Application Software ScanGear 335 What Is ScanGear Scanner Driver 336 Starting ScanGear Scanner Driver 338 Scanning in Basic Mode 339 ScanGear Scanner Driver Screens 342 Basic Mode Tab 343 Advanced Mode Tab ...

Page 7: ...ng Speed Dial Utility2 404 Deleting a Fax telephone Number Using Speed Dial Utility2 406 Changing Sender Information Using Speed Dial Utility2 407 Registering Changing Rejected Number Using Speed Dial Utility2 408 Registering Telephone Directory Has been Saved on Your Computer to Printer 409 Sending Faxes Using Operation Panel of Printer 410 Sending Faxes by Entering Fax Telephone Number 411 Resen...

Page 8: ...Screen During Wi Fi Setup Windows Checking Printer s IP Address 466 Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Security Software Settings 467 Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Wireless Router Settings 468 Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup Windows Checking L...

Page 9: ...Pick up or Feed the Paper No Paper Error 507 Printout Results Are Unsatisfactory 510 Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines 512 Colors Are Unclear 515 Lines Are Misaligned Distorted 517 Paper Is Smudged Printed Surface Is Scratched 518 Vertical Line Next to Image 522 Scanning Problems Windows 523 Scanning Problems 524 Scanner Does Not Work 525 ScanGear S...

Page 10: ... Drivers in Network Environment Windows 549 Errors and Messages 550 Four Digit Alphanumeric Characters Appear on LCD 551 When Error Occurred 552 Message Support Code Appears 553 List of Support Code for Error 557 List of Support Code for Error Paper Jams 559 1300 560 1303 562 1304 564 1313 566 Paper Is Jammed inside Printer 567 Removing Jammed Paper from Rear Side 571 1000 576 Paper is Not in the ...

Page 11: ...5100 590 5200 591 5B00 592 6000 593 C000 594 ...

Page 12: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 12 ...

Page 13: ...sonal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining ba...

Page 14: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 14 ...

Page 15: ...other countries USB Type C is a trademark of USB Implementers Forum Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above cop...

Page 16: ...s indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this Li...

Page 17: ... excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the follow...

Page 18: ...g such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright ...

Page 19: ...mbridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Re...

Page 20: ...TS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with...

Page 21: ...ECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 ...

Page 22: ... DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISI...

Page 23: ...s in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PRO...

Page 24: ...copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice s...

Page 25: ...ight notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this soft...

Page 26: ...ifications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright year The FreeType Project www freetype org All right...

Page 27: ...l copies of source files o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not jus...

Page 28: ... merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMI...

Page 29: ...ode must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation or other materials provided with the distribution Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products deri...

Page 30: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying Faxing 30 ...

Page 31: ...int photos with Easy PhotoPrint Editor 1 Open rear tray cover A Pull straight up and fold back paper support B 2 Open the feed slot cover C 3 Slide right paper guide D to open both paper guides 4 Load photo paper in portrait orientation WITH PRINT SIDE FACING UP 31 ...

Page 32: ... right paper guide D to align with both sides of paper stack 6 Close feed slot cover C gently After closing the feed slot cover the paper information registration screen for the rear tray appears on the LCD 32 ...

Page 33: ...ray then press the OK button Follow the instructions of any messages displayed to register the paper information 10 Open operation panel E pull out paper output tray F and then open output tray extension G Be sure to open the operation panel before printing If the operation panel is close the printer does not start printing 11 Start Easy PhotoPrint Editor For Windows The procedure below is for a c...

Page 34: ...Editor folder and then the Easy PhotoPrint Editor icon 12 Click Photos icon H 13 Click Browse I in Computer and select folder with photos you want to print 14 Click photos J you want to print and select Open K For Windows To select two or more photos at a time click photos while pressing the Ctrl key For macOS To select two or more photos at a time click photos while pressing the command key 34 ...

Page 35: ...to enables you to specify the number of copies for all photos with a single setting Selecting Same No of each photo disables the number of copies setting specified for each photo When unchecked the previous settings for each copy are re enabled for specifying the number of copies is also re enabled 16 Start printing For Windows Click Print M For macOS Click Next When the Print dialog appears speci...

Page 36: ...Note Easy PhotoPrint Editor lets you easily create and print original collages cards or calendars using your favorite photos Easy PhotoPrint Editor Guide 36 ...

Page 37: ...etails on how to download Canon PRINT Inkjet SELPHY see below Print Photos from Your Smartphone 1 Open rear tray cover A Pull straight up and fold back paper support B 2 Open the feed slot cover C 3 Slide right paper guide D to open both paper guides 4 Load photo paper in portrait orientation WITH PRINT SIDE FACING UP 37 ...

Page 38: ... right paper guide D to align with both sides of paper stack 6 Close feed slot cover C gently After closing the feed slot cover the paper information registration screen for the rear tray appears on the LCD 38 ...

Page 39: ...ar tray then press the OK button Follow the instructions of any messages displayed to register the paper information 10 Open operation panel E pull out paper output tray F and then open output tray extension G Be sure to open the operation panel before printing If the operation panel is close the printer does not start printing 11 Start Canon PRINT Inkjet SELPHY from your smartphone tablet 12 Sele...

Page 40: ...The list of photos saved on your smartphone tablet is displayed 13 Select a photo You can also select multiple photos at once 14 Specify the number of copies paper size etc 15 Start printing 40 ...

Page 41: ...per loaded in the cassette 1 Pull out the cassette A from the printer 2 Slide paper guides B in front and C on right to open guides 3 Load plain paper in portrait orientation WITH PRINT SIDE FACING DOWN 4 Align paper guides B in front and C on right with paper length and width 41 ...

Page 42: ...inserting the cassette into the printer the paper information registration screen for the cassette appears on the LCD 6 Press the OK button 7 Use the button to select the size of the loaded paper in the cassette then press the OK button 42 ...

Page 43: ...paper information 9 Open operation panel D pull out paper output tray E and then open output tray extension F Be sure to open the operation panel before printing If the operation panel is close the printer does not start printing 10 Press the COPY button G 11 Open document cover H 12 Load original WITH SIDE TO COPY FACING DOWN and align it with alignment mark I 43 ...

Page 44: ...ore documents continuously load them in the ADF Auto Document Feeder Loading Documents in the ADF Auto Document Feeder 13 Close the document cover gently 14 Check paper settings and press Black button J or Color button K 44 ...

Page 45: ...Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 45 ...

Page 46: ...ple documents in black and white as follows 1 Open the document tray A 2 Slide the document guide B all the way out 3 Insert the document WITH THE SIDE TO SCAN FACING UP 4 Align document guide B with document width 46 ...

Page 47: ...5 Press the FAX button C 6 Use the Numeric buttons D to enter the fax number 7 Press the Black button E Note Many other convenient faxing features are available Faxing 47 ...

Page 48: ...r with Wireless Direct Internet connection from the printer becomes unavailable In that case web services for the printer cannot be used If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data conn...

Page 49: ...twork Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of them if anything is wrong with network connection Select either link below to download IJ Network Device Setup Utility Checking Printer Connection Status Using IJ Network Device Setup Utility Performing Changing Network Settings Windows For Windows you can perform network set...

Page 50: ...Notice Restriction See below for details Restrictions on network settings Restrictions Notices when printing using web service Notice for Web Service Printing 50 ...

Page 51: ...evice to something other than WEP and TKIP or change the setting to something other than IEEE802 11n only The connection between your device and the wireless router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no security ...

Page 52: ...figure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the device an...

Page 53: ...ult Network Settings Detect Same Printer Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection 53 ...

Page 54: ... minutes Enab disab Bonjour Enable Service name Canon G7000 series LPR setting Enable RAW protocol Enable LLMNR Enable PictBridge commun Enable disable Enable DRX setting Wired LAN Enable XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defaults Item Default Network name SSID for wireless direct DIRECT abXX G7000...

Page 55: ...ified at random and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 55 ...

Page 56: ...acOS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen To check the printer s MAC address and the serial number print out the net...

Page 57: ...Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to the printer via LAN or to change from USB to LAN connection click here and perform setup 57 ...

Page 58: ...nformation The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item Description Setting 1 Product Information Product information 1 1 Product Name Product name XXXXXXXX 1 2 ROM Version ROM version XXXXXXXX 1 3 Serial Number Serial number XXXXXXXX 2 Network Diagnostics Network diagnostics 2 1 ...

Page 59: ...XX XXX 3 2 15 TCP IPv6 TCP IPv6 Enable Disable 3 2 16 Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 17 Link Local Prefix Length Link local prefix length XXX 3 2 18 Stateless Address1 Stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 19 Stateless Prefix Length1 Stateless prefix length 1 XXX 3 2 20 Stateless Address2 Stateless address 2 XXXX XXXX XXX...

Page 60: ...ive Inactive 3 3 3 SSID SSID Wireless Direct network name SSID 3 3 4 Password Password Wireless Direct password 10 alphanumeric characters 3 3 5 Channel Channel XX 1 to 13 3 3 6 Encryption Encryption method none WEP TKIP AES 3 3 7 Authentication Authentication method none auto open shared WPA PSK WPA2 PSK 3 3 8 TCP IPv4 TCP IPv4 Enable Disable 3 3 9 IP Address IP address XXX XXX XXX XXX 3 3 10 Sub...

Page 61: ... 11 Stateless Prefix Length1 Stateless prefix length 1 XXX 4 12 Stateless Address2 Stateless address 2 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 13 Stateless Prefix Length2 Stateless prefix length 2 XXX 4 14 Stateless Address3 Stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 4 15 Stateless Prefix Length3 Stateless prefix length 3 XXX 4 16 Stateless Address4 Stateless address 4 XXXX XXXX...

Page 62: ...e 5 9 Bonjour Bonjour setting Enable Disable 5 10 Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric characters 5 11 LLMNR LLMNR setting Enable Disable 5 12 SNMP SNMP setting Enable Disable 5 13 PictBridge Commun PictBridge Communica tion Enable Disable 5 14 DNS Server Obtain DNS server ad dress automatically Auto Manual 5 15 Primary Server Primary server address ...

Page 63: ... XX represents alphanumeric characters 63 ...

Page 64: ... Connection Ethernet Cable Settings For macOS Click here and redo setup Reconfiguration Method of Wi Fi Connection Follow either procedure below to change Wi Fi connection method infrastructure or Wireless Direct For Windows Click here and redo setup Perform settings on the Network Settings screen on IJ Network Device Setup Utility Important Before you perform settings using IJ Network Device Setu...

Page 65: ...y Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection 65 ...

Page 66: ...tion IJ Network Device Setup Utility repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already specified for the printer at the time of purchase When you change the network settings authentication by the administrator password is required For details Administrator Password For improving securit...

Page 67: ...en select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ Network Device Setup Utility When you start up IJ Network Device Setup Utility a message appears Check the message and select Yes The screen below appears Select Diagnose and Repair or Printer Network...

Page 68: ...on Follow the procedure below 1 Start up IJ Network Device Setup Utility 2 Check the displayed message and select Yes 3 Select Diagnose and Repair on the displayed screen Perform operations following the instructions on the screen Note This function checks the following items whether the computer is connected to the router whether a web page on the Internet can be viewed whether the printer can be...

Page 69: ...Performing Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 69 ...

Page 70: ...of detected printer The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to another printer Appears when you cannot communicate with the printer Note If a printer you want to use is not detected try to set the criteria for printer search Setting Criteria for Printer Search Searc...

Page 71: ...p Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information F Connection Method Displays printer connection method wired LAN Wi Fi or USB Note If US...

Page 72: ...lldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for the printer Note If USB is selected from the pulldown menu on the toolbar is displayed K Displays the printer status and operation guides Selecting a printer from the printer list displays its curre...

Page 73: ...tects printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv4 IPv6 or USB printers Note This item has the same function as Switch View in the View menu You can also display the USB connected printer list Not available for some models In this case select USB E...

Page 74: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 74 ...

Page 75: ...the printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB connection To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer to perform change settings 5 Select Network Settings on Printer Settings m...

Page 76: ...CP server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If you select a USB connected printer on step 4 you cannot perform IPv6 settings depending on the printer you...

Page 77: ...are using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not avail...

Page 78: ...3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to perform change settings from printer list Select the printer with Wi Fi displayed on Connection Method and Available or Requires Setup displayed on Status to perform settings You can perform settings for a printer with Available or Requires Setup not displayed on Status via USB connection To per...

Page 79: ...nects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can select Direct depending on the printer you are using If Direct is selected all items are displayed in a gray out status and you cannot perform any settings In addition you cannot connect to Internet f...

Page 80: ...en Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct is selected all items are displayed in a gray out status and you cannot perform any settings A Use IPv4 address Always selected displayed in a gray out state B Get IP address automatically Select thi...

Page 81: ...ed in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned automatically Use a router compatible with IPv6 Note This setting item is not available depending on the printer you are using C Use Manual Address Select this option if no DHCP server functionality i...

Page 82: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 82 ...

Page 83: ... Yes 3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to assign location name and device name Select the printer with Available displayed on Status 5 Select Detailed Printer Settings on Printer Settings menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 6 Enter password and click OK The Detai...

Page 84: ...nction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO 2000 PRO 4000 PRO 4000S PRO 6000 PRO 6000S TS9000 series TS8000 series TS6000 series TS5000 series MG3000 series E470 series 84 ...

Page 85: ...0 series TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series TS8180 series TS6180 series TR8530 series TR7530 series TS8130 series TS6130 series XK70 series XK50 series G4010 series G3010 series TR4500 series E4200 series TS6200 series TS6280 series TS6230 ser...

Page 86: ... TR9530 series TS3300 series E3300 series 86 ...

Page 87: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 87 ...

Page 88: ...Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes in Rear Tray 88 ...

Page 89: ...ized plain paper in the cassette Note When printing select the correct page size and media type If you select the wrong page size or media type the printer may feed paper from the wrong paper source or may not print with the proper print quality For details on how to load paper in each paper source see below Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes in Rear Tra...

Page 90: ...this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see...

Page 91: ...3 Open the feed slot cover C 4 Slide right paper guide D to open both paper guides 5 Load paper stack in portrait orientation WITH PRINT SIDE FACING UP 91 ...

Page 92: ...not slide the paper guides too hard against the paper The paper may not be fed properly Important Always load paper in portrait orientation E Loading paper in landscape orientation F can cause paper jams Note Do not load sheets of paper higher than the load limit mark G 92 ...

Page 93: ...nnot be fed Be sure to close the feed slot cover After closing the feed slot cover the paper information registration screen for the rear tray appears on the LCD 8 Press the OK button 9 Use the button to select the size of the loaded paper on the rear tray then press the OK button 93 ...

Page 94: ...r documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect printin...

Page 95: ...r this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper s...

Page 96: ...WN and place it in center of cassette Important Always load paper in portrait orientation D Loading paper in landscape orientation E can cause paper jams Note Align the paper stack with the edge of the cassette as shown in the figure below If the paper stack is in contact with the protrusion F the paper may not be fed properly 96 ...

Page 97: ...ks into place 6 Slide right paper guide C to align it with paper stack Do not slide the paper guide too hard against the paper The paper may not be fed properly Note Do not load sheets of paper higher than the load limit mark G Keep the paper stack height below the tabs H of the paper guides 97 ...

Page 98: ...ter until it stops After inserting the cassette into the printer the paper information registration screen for the cassette appears on the LCD 8 Press the OK button 9 Use the button to select the size of the loaded paper in the cassette then press the OK button 98 ...

Page 99: ...efore printing If the operation panel is close the printer does not start printing Note To prevent incorrect printing this printer has a function that detects whether the settings for the paper loaded in the cassette matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do n...

Page 100: ...uble flap Envelopes whose gummed flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sh...

Page 101: ... guide D to open both paper guides 5 Load envelopes in portrait orientation WITH PRINT SIDE FACING UP Up to 10 envelopes can be loaded at once Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up 101 ...

Page 102: ...the paper guides too hard against the envelopes The envelopes may not be fed properly Note Do not load envelopes higher than the load limit mark E 7 Close feed slot cover C gently Important If the feed slot cover is open paper cannot be fed Be sure to close the feed slot cover 102 ...

Page 103: ...on Note The asterisk on the LCD indicates the current setting 10 Use button to select Envelope and press OK button Follow the instructions of any messages displayed to register the paper information 11 Open operation panel F pull out paper output tray G and then open output tray extension H Be sure to open the operation panel before printing If the operation panel is close the printer does not sta...

Page 104: ...d on the rear tray matches the paper settings Before printing make print settings in accordance with the paper settings When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper settings 104 ...

Page 105: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 105 ...

Page 106: ...ccording to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF Note To scan the original at optimum quality load it on the platen 106 ...

Page 107: ...serve the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original 3 Close the document cover gently 107 ...

Page 108: ...Important After loading the original on the platen be sure to close the document cover before starting to copy fax or scan 108 ...

Page 109: ...en 1 Make sure any original has been removed from platen 2 Open document tray A 3 Slide the paper guides B all the way out 4 Insert document WITH SIDE TO SCAN FACING UP in document tray until you hear a beep sound Insert the document until it stops Note For details on the supported originals see below Supported Originals 5 Adjust document guide B to match width of document Do not slide the documen...

Page 110: ...110 ...

Page 111: ...dard size A4 Letter etc for Scan size Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Press the SCAN button and select Auto scan for Original type Press the SCAN button select Photo for Original type and then specify Auto scan A Singl for Scan size Loading Only One Original in Center of Platen Scanning ...

Page 112: ...nally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 in 1 mm from the edges of the platen glass Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN with 0 40 in 1 cm or more space between the edges diagonally striped area of the platen Portions placed on the diagonally striped area cannot be scanned 112 ...

Page 113: ...s Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 in 1 cm Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 in 180 mm or more cannot be corrected Non rectangular or irregular shaped photos such as cut out photos may n...

Page 114: ... x 5 8 in 148 x 148 mm 2 on 1 4 on 1 copying A4 Letter only Quantity A4 Letter Max 35 sheets 20 lb 75 g m2 paper up to 0 14 in 3 5 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 in 0 5 mm high Originals other than the above 1 sheet Thickness 0 003 to 0 005 in 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any liquids on documents such as glue ink or correction fluid...

Page 115: ...Glued documents Documents with sticky notes Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 115 ...

Page 116: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 116 ...

Page 117: ...e faint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precautionary notes on handling ink bottles see Notes on ink bottles Refilling Procedure When you refill ink tanks follow the steps below Important Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side as ink in the printer may leak 1 Check that printer is t...

Page 118: ...over C To refill color ink tanks open the right ink tank cover D 4 Open the tank cap E of the ink tank to be refilled Important Carefully open the tank cap of the ink tank Ink on the inside of the tank cap may spatter when opening it 5 Take a new ink bottle out of its package 118 ...

Page 119: ...hake the ink bottle Ink may spatter when opening the cap 7 Refill the ink tank Aligning the ink bottle s tip with the printer s inlet G slowly stand the bottle upside down and push the bottle into the inlet The ink tank is refilled Support the bottle with your hand so that it does not fall 119 ...

Page 120: ...e the ink bottle from the inlet Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it Important Do not leave ink bottles in ink tanks Close the bottle cap of the ink bottle securely and store the ink bottle upright Discard empty ink bottles in compliance with local laws and regulations regarding disposal of consumables 9 Close the tank cap of the ink tank Mak...

Page 121: ...ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon Do not leave ink bottles in areas exposed to high temperature such as near fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quali...

Page 122: ...white document or when black and white printing is specified Every ink is also consumed in the standard cleaning and deep cleaning of the print head which may be necessary to maintain the performance of the printer When ink runs low promptly refill it Ink Tips 122 ...

Page 123: ...damaged Note When you refill the ink tank refill the ink tank until ink reaches the upper limit line A If ink does not reach the upper limit line the remaining ink level is not detected correctly If a remaining ink error occurs the error message appears on the LCD When Error Occurred To ensure you receive premium print quality and to help protect your print head a certain amount of ink remains in ...

Page 124: ...ts condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black in...

Page 125: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 125 ...

Page 126: ...print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check Pattern For macOS Printing a Nozzle Check Pattern Step2 Examine the nozzle check patte...

Page 127: ... unplug the power cord when turning off the power If the problem is still not resolved perform ink flush Ink flush consumes a great amount of ink Frequent ink flush can rapidly consume ink so perform ink flush only when necessary Important If ink flush is performed when the remaining ink level is insufficient it may cause a failure Be sure to check the remaining ink level before performing ink flu...

Page 128: ...Adjusting Print Head Position Automatically For macOS Adjusting Print Head Position 128 ...

Page 129: ... or Letter sized plain paper 1 Check that printer is turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette Loading Paper in the Cassette 3 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 4 Use the button to select Nozzle check and press the OK button The nozzle check pattern will be printed Do not perform any other op...

Page 130: ...e streaks in the pattern B If there are missing lines in the pattern A C Good D Bad lines are missing If there are horizontal white streaks in the pattern B E Good F Bad horizontal white streaks are present If any color in the pattern A or the pattern B is not printed Example Magenta pattern is not printed If one of the above is applied cleaning the print head is required 130 ...

Page 131: ...s the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Cleaning and then press the OK button The printer starts cleaning the print head Do not perform any other operations until the printer completes the cleaning of the print head This takes about 2 minutes 4 Check the print head condition To check the print head condition...

Page 132: ...ect Maintenance and press the OK button LCD and Operation Panel 3 Use button to select Deep Cleaning and press OK button The printer starts cleaning the print head deeply Do not perform any other operations until the printer completes the deep cleaning of the print head This takes about 1 minute 4 Check the print head condition To check the print head condition print the nozzle check pattern If th...

Page 133: ... Loading Paper in the Cassette 3 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 4 Use the button to select Head alignment and then press the OK button The print head alignment sheet is printed and the print head is aligned automatically This takes about 4 to 5 minutes Note If automatic print head alignment fails an error message appears ...

Page 134: ...ng Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning Cleaning Cassette Pads 134 ...

Page 135: ...ct Roller Cleaning and press OK button 2 Use button to select paper source Cassette or Rear tray to clean rollers and press OK button The paper feed roller will rotate as it is cleaned without paper 5 Clean the paper feed rollers with paper 1 Make sure paper feed rollers have stopped rotating and then load three sheets of A4 or Letter sized plain paper in paper source selected in step 4 Loading Pa...

Page 136: ...r fingers Paper feeding performance may be degraded 3 Turn on the power then clean the paper feed rollers again If the problem is not resolved after cleaning the paper feed roller contact your nearest Canon service center to request a repair 136 ...

Page 137: ... paper 1 Make sure that the power is turned on then remove any paper from the cassette 2 Prepare paper 1 Fold a single sheet of A4 or Letter sized plain paper in half widthwise then unfold the paper 2 Fold one side of the opened paper in another half aligning the edge with the center crease and then unfold the paper 3 Load only this sheet of paper in the cassette with the ridges of the creases fac...

Page 138: ...5 Open operation panel A pull out paper output tray B and then open output tray extension C 3 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 4 Use button to select Btm Plate Cleaning and press OK button The paper cleans the inside of the printer as it feeds through the printer 138 ...

Page 139: ...otton swab or the like Important Before cleaning the printer turn it off and unplug it The power cannot be turned off while the printer is sending or receiving a fax or when unsent faxes are stored in the printer s memory Make sure the printer has finished sending or receiving faxes before turning it off Remember that faxes cannot be sent or received while the printer is off Unplugging the printer...

Page 140: ...g Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel Specifications 140 ...

Page 141: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 141 ...

Page 142: ...close to the flammable solvents such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not plug in to voltages or frequencies other than those specified Plug the power cord into the socket completely Do not plug in or unplug the power cord with wet hands Do not damage the power cord by tw...

Page 143: ... prevent ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not leave ink bottles in areas exposed to high temperature such as near fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quality Do not subject ink bottles to impacts Ink bottles may be damaged or bottle caps may come of...

Page 144: ...stand it on end or turn it upside down This may cause ink to leak Do not place anything on top of the printer Be especially careful to avoid metal objects such as paper clips and staples and containers holding flammable liquids such as alcohol or thinner Be sure to observe the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or...

Page 145: ...que Ceci peut présenter un risque de choc électrique causé par la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situé près de la fuite ATTENTION Pour réduire les risques d incendie utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure Users in the U S A FCC Notice U S A Only For 120V 60Hz model Model Number K10497 Contains FCC Appro...

Page 146: ...tion exposure limits for at uncontrolled equipment This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body excluding extremities hands wrists feet and ankles and must not be colocated or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 Interference Do not use the pr...

Page 147: ...f the power and disconnect the power cord The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Center Rights of th...

Page 148: ...che Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gemäß der EU Richtlinie über Elektro und Elektronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch A...

Page 149: ... geautoriseerd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in elektrische en elektronische a...

Page 150: ...ció sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per la RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per U...

Page 151: ...odutos REEE vá a www canon europe com weee Gælder kun i Europæiske Union og EØS Norge Island og Liechtenstein Dette symbol angiver at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf direktivet om affald af elektrisk og elektronisk udstyr WEEE 2012 19 EU og gældende national lovgivning Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted f eks i ov...

Page 152: ...ov Produktet må leveres til et dertil egnet innsamlingspunkt det vil si på en autorisert en til en basis når du kjøper et nytt lignende produkt eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr EE utstyr Feil håndtering av denne typen avfall kan være miljø og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE utstyr Sam...

Page 153: ...ha mer information om var du kan lämna den kasserade produkten för återvinning För mer information om inlämning och återvinning av WEEE produkter se www canon europe com weee Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice o OEEZ 2012 19 EU a podle vnitrostátních právních předpisů nemá být tento výrobek likvidován s odpadem z domácností Tento výrobe...

Page 154: ...dukt lub do autoryzowanego punktu gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie Jednocześnie pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorz...

Page 155: ...tīvai 2012 19 ES par elektrisko un elektronisko iekārtu atkritumiem EEIA un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties izmetot to kopā ar sadzīves atkritumiem Šis izstrādājums ir jānodod piemērotā savākšanas vietā piemēram apstiprinātā veikalā kur iegādājaties līdzīgu jaunu produktu un atstājat veco vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu pārstrāde...

Page 156: ...avnih virov Če želite več informacij o tem kje lahko odložite odpadno opremo za recikliranje pokličite občinski urad komunalno podjetje ali službo ki skrbi za odstranjevanje odpadkov ali si oglejte načrt OEEO Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO obiščite www canon europe com weee Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Този си...

Page 157: ...om weee Samo za Europsku uniju i EEZ Norveška Island i Lihtenštajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi 2012 19 EC i vašem nacionalnom zakonu Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada npr na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjest...

Page 158: ...ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje vas molimo da kontaktirate lokalne gradske vlasti komunalne službe odobreni plan reciklaže ili Gradsku čistoću Za više informacija o vraćanju i recikliranju WEEE proizvoda posetite stranicu www canon europe com weee 158 ...

Page 159: ... Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High 159 ...

Page 160: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 161: ...Printer Handling Precautions Be careful not to let anything get inside the document output slot It may cause damage 161 ...

Page 162: ...ag so that ink does not leak Pack the printer in a sturdy box so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink may leak When a shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE Please ...

Page 163: ...touch tubes or other parts inside the printer This can cause trouble with the printer 5 Turn the ink valve lever to the left Important The inside of the printer may become stained with ink Be careful not to get your clothes and your hands dirty 6 Close the scanning unit cover gently The printer is turned off 7 Check that ON lamp is off and unplug power cord 163 ...

Page 164: ...t in the same orientation 10 Close the scanning unit cover gently 11 Retract output tray extension and paper output tray 12 Retract paper support and then close rear tray cover 13 Close the operation panel 14 Unplug the printer cable from the computer and from the printer then unplug the power cord from the printer 15 Use adhesive tape to secure all the covers on the printer to keep them from open...

Page 165: ...commend to hold and carry out this printer as shown in the figure below If you hold the cassette it may fall out of the printer Important After transporting your printer remove the carriage stopper place it in the original position turn the ink valve lever to the right and then turn on the printer 165 ...

Page 166: ...r to delete such information and prevent third parties from accessing it Press the Setup button select Device settings Reset setting All data and then select Yes For printers with fax capabilities user information and speed dial numbers can be backed up to a computer by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data Backed up data can be restored to the re...

Page 167: ...vent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord check that the ON lamp is not lit Important If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send or print...

Page 168: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 168 ...

Page 169: ...Main Components Front View Rear View Inside View Operation Panel 169 ...

Page 170: ...er here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Paper in the Rear Tray Loading Envelopes in Rear Tray F Cassette Load A4 B5 A5 or Letter sized plain paper into the cassette and insert it into the printer Loading Paper in the Cassette G Paper Guides Align with right left front sides of the paper stack H P...

Page 171: ...ocuments in the ADF Auto Document Feeder L Document Feeder Cover Open when clearing jammed documents M Document Tray Open to load a document in the ADF You can load two or more sheets of document of the same size and thickness Load the document with the side you want to scan facing up N Document Output Slot Documents scanned from the ADF are delivered here O Document Guide Adjust this guide to mat...

Page 172: ...P Document Cover Open to load an original on the platen Q Platen Load an original here 172 ...

Page 173: ...s telephone or answering device D Telephone Line Jack Connect the telephone line E Power Cord Connector Plug in the supplied power cord F Rear Cover Detach when removing jammed paper G Transport Unit Cover Open when removing jammed paper Important Do not touch the metal casing Do not plug in or unplug the USB cable or LAN cable while the printer is printing or scanning with the computer This can c...

Page 174: ...s are low refill the low tanks Refilling Ink Tanks D Upper limit line Indicates the maximum capacity of the ink E Single dot Indicates the amount of ink required when performing ink flush F Lower limit line Indicates the lower limit of the sufficient amount of ink to print Refill the ink tank before the amount of ink is below this line G Ink Valve Lever Operate when transporting a printer Transpor...

Page 175: ...F LCD Liquid Crystal Display Displays messages menu items and the operational status G Numeric buttons Used to enter numerical values such as the number of copies as well as fax telephone numbers and characters H Black button Starts black white copying scanning faxing etc I Stop button Cancels operation when print copy scan or fax transmission reception job is in progress J Alarm lamp Lights or fl...

Page 176: ...revious screen P Setup button Displays the Setup menu screen With this menu you can perform printer maintenance and change printer settings Also used for selecting the input mode Q FAX button Switches the printer to the fax mode R Wireless connect button To set wireless router information in the printer directly from a smartphone or other such device without having to do any procedures at the rout...

Page 177: ...Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 177 ...

Page 178: ... take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 10 minutes To restore the display press any button or perform the print operation The display will be also restored when receiving faxes You cannot change the wait time before the LCD turns off 178 ...

Page 179: ...is displayed on the LCD see When Error Occurred You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or via network This feature is set to off by default From the printer ECO settings From the computer For Windows Managing the Printer Power For macOS Managing the Printer Power Turning off the printer 1 Press the ON butt...

Page 180: ...Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the printer ECO settings From the computer For Windows Managing the Printer Power For macOS Managing the Printer Power 180 ...

Page 181: ...r cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 181 ...

Page 182: ...or clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send or print a necessary document before unplugging the power cord 1 Press the ON button to turn the printer off 2 Confirm that the ON lamp is off 3 Unplug the power cord The specification of the power cord...

Page 183: ... screen or settings screen use the button C to select an item or option and then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Example Changing the setting for Prevent Abrasion 1 Press Setup button 2 Use button C to select Device settings and press OK button D 3 Press OK button D 4 Press OK button D 5 Use button C to change setting and...

Page 184: ...ore The problem such as the printer cannot print may occur according to the network status We recommend placing the printer near the wireless router Signal strength 50 or less The problem such as the printer cannot print may occur Place the printer near the wireless router Wi Fi is enabled but the printer is not connected to the wireless router If the icon appears on the LCD it indicates that the ...

Page 185: ...rs and Symbols Press the Tone button to switch the input mode Use the Numeric buttons to enter the desired characters To insert a space Press the button five times To delete the last entered character Press the Back button Editing Entered Numbers Letters and Symbols Press the or button to move the cursor under the position you want to edit To insert a space Press the button five times To insert a ...

Page 186: ...hone no 1 1 abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ 2 2 defëéèê DEFËÉÈÊ 3 3 gh i ï í ì î GH I Ï Í Ì Î 4 4 jkl JKL 5 5 mnoñøöóòõô MNOÑØÖÓÒÕÔ 6 6 pqrsþ PQRSÞ 7 7 tuvüúùû TUVÜÚÙÛ 8 8 wxyzý WXYZÝ 9 9 0 0 _ SP 1 Switch the input mode 1 SP indicates a space For LAN Settings Button Lowercase mode a Uppercase mode A Numeric mode 1 1 abc ABC 2 def DEF 3 gh i GH I 4 jkl JKL 5 mno MNO 6 186 ...

Page 187: ...pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 _ SP 2 Switch the input mode 2 SP indicates a space 187 ...

Page 188: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 188 ...

Page 189: ...Printer Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink to be Used Managing the Printer Power Changing the Printer Operation Mode 189 ...

Page 190: ...f the image data is cut off the paper source during printing differs from the driver settings or printing fails 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is displayed again 190 ...

Page 191: ...ms From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In...

Page 192: ...ettings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK...

Page 193: ...Page Setup tab When you perform printing the specified ink will be used Important When the following settings are specified Black Only does not function because the printer uses an ink other than black to print documents Other than Plain Paper Envelope Ink Jet Hagaki A Hagaki K A Hagaki A or Hagaki is selected for Media Type on the Main tab Borderless is selected from the Page Layout list on the P...

Page 194: ...ower On function automatically turns on the printer when data is received The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Check that the printer is on and then click Auto Power The Auto Power Settings dialog box opens Note If the printer is...

Page 195: ... disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed Important When you use the printer by connecting it to a telephone line via...

Page 196: ...t Tool is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic Print Head Alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is Landscape On the Page Setup tab you ca...

Page 197: ...s check box Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time spe...

Page 198: ...m Operation Panel Setting Items on Operation Panel FAX settings Print settings LAN settings PictBridge settings Other dev settings Language selection Firmware update Reset setting Feed settings Web service setup ECO settings Quiet setting System information 198 ...

Page 199: ...ned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button The Device settings screen is displayed 4 Select a setting item to adjust and then press the OK button The setting screen for the selected item is displayed 5 Select a setting item and then press the OK button 6 Select a setting to specify and then press the OK button For more o...

Page 200: ...ngs Other device settings Language selection Web service setup ECO settings Quiet setting Items for Paper Printing Print settings PictBridge settings Feed settings Items for Maintenance Management LAN settings Firmware update Reset setting System information 200 ...

Page 201: ...te You can specify the setup setting individually or the advanced setting For details on how to specify the setting Preparing for Faxing Add tel number You can register the recipient s fax telephone number to the printer Registering Recipients Using Operation Panel of Printer Fax user settings Add unit tel number Registers your fax telephone number printed on sent faxes Registering User Informatio...

Page 202: ... priority even if you select 33600 bps for TX start speed or RX start speed Auto redial Enables disables automatic redialing If you select ON you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Dial tone detect Avoids mistransmission when reception and transmission occur at the same time If you select ON the printer transmits the f...

Page 203: ...age reduction direction Adv communication ECM TX Selects whether to send faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM ECM RX Selects whether to receive faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM TX start speed Selects the fax transmission speed Ex The following settings are available 33600 bps 14400 bps 9600 bps 4800 bps The fax tra...

Page 204: ...tically If you select Print the printer prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically For details on the procedure to print ACTIVITY REPORT manually Summary of Reports and Lists TX report Selects whether to print TX REPORT ERROR TX REPORT automatically after sending a fax If you print the report select Print error only or Print for each TX If you select Print...

Page 205: ...nder information or faxes from specific senders Rejecting Fax Reception Caller rejection If you subscribe to the Caller ID service the printer detects the sender s Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call or fax reception from the sender If you select Subscribed you can specify the settings of rejection Using Caller ID Service ...

Page 206: ...en though you are printing in Borderless specifying Amount Large for this setting may help solve the problem Depending on your devices or how to print the setting may be disabled Auto photo fix set When ON is selected you can select whether to print photos using the Exif information recorded in the image files when Default or On is selected in printing with a PictBridge Wi Fi compliant device When...

Page 207: ...ow the on screen instructions of the connecting device for the setup procedure Manual connect Select when you perform settings for Wi Fi manually using the operation panel of the printer WPS Push button Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Manual setup ...

Page 208: ...Manual setup For details on each setting item Manual setup Wired LAN Enab dis wired LAN Enables or disables wired LAN Manual setup For details on each setting item Manual setup Print LAN details You can print out the network settings of the printer such as its IP address and SSID For more information on the printer s network setting is printed out Printing Network Settings Important The network se...

Page 209: ...scan from dev Selecting Enable allows you to transfer the scanned data to the computer using WSD Timeout setting Specifies the timeout length Bonjour settings Setting items when you use Bonjour Enab disab Bonjour Selecting Enable allows you to use Bonjour to perform the network settings Enter service name Specifies the Bonjour service name You can use up to 48 characters for the name Note You cann...

Page 210: ...e disable Selecting Enable allows you to print from a PictBridge Wi Fi compliant device Timeout setting Specifies the timeout length DRX setting Selecting Wired LAN then Enable allows you to activate discontinuous reception when the printer is connected to a device compatible with wired LAN IPsec settings Selecting Enable allows you to specify the IPsec settings 210 ...

Page 211: ...e that daylight saving time summer time begins and ends Setting Sender Information Note This setting may not be available depending on the country or region of purchase Sound control Selects whether the beep sound in operations is enabled or not Keypad volume Selects whether the beep sound is enabled or not when pressing the buttons on the operation panel Alarm volume Selects whether the alarm is ...

Page 212: ...copies the zoom ratio etc Orig remov remind Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after scanning Important Depending on the type of original or the state of the document cover forgetting to remove the original may not be detected 212 ...

Page 213: ...ish German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgarian Turkish Greek Estonian Latvian Lithuanian Simplified Chinese Korean Traditional Chinese Indonesian Vietnamese 213 ...

Page 214: ...he firmware update is not complete check the following and take an appropriate action Check the network settings If Cannot connect to the server try again is displayed on the LCD press the OK button and try again after a while Current version You can check the current firmware version Update notification When ON is selected and the firmware update is available the screen to inform you of the firmw...

Page 215: ... Returns the fax settings back to the default Disconnect the telephone line from the printer before you return this setting item back to the default After resetting perform setup again as necessary All data Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts to the default setting After resetting...

Page 216: ...3 Press the OK button after deleting all the numbers and the letters 216 ...

Page 217: ...edia type you load on the rear tray and in the cassette Note Plain paper can only be loaded in the cassette For more on the proper combination of paper settings you can specify by the printer driver Windows or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det paper mismatch If you select ON the printer det...

Page 218: ...printer to from Google Cloud Print DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the LCD to perform settings Proxy server setup Performs settings for a proxy server Select Use or Do not use If you select Use follow the display on the LCD to perform settings 218 ...

Page 219: ...s and then press the OK button 4 Select EnergySaveSettings and then press the OK button 5 Select Auto power off and then press the OK button 6 Select a time to turn off the printer and then press the OK button Turning on Printer Automatically You can enable the printer to turn on automatically when printing data is sent to the printer or the printer is operated for scanning from the computer 1 Che...

Page 220: ...yed 3 Select ECO settings and then press the OK button 4 Select 2 sidedPrintSetting and then press the OK button 5 Specify settings as necessary Copy Select two sided copying as a default Template print Select two sided printing of template forms on the printer as a default Fax print Select two sided printing of sent received faxes reports or lists as a default 220 ...

Page 221: ...s When Specify hrs of use is selected The screen to specify starting ending time is displayed Use the button to move the cursor under the desired position use the Numeric buttons to enter the time then press the OK button You can reduce the operating noise during the specified time Important Operating speed may be reduced compared to when OFF is selected This function may not be so effective depen...

Page 222: ...isplays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number Printed sheet count Displays the printed sheet count in increments of 50 sheets Ex In case of 25 sheets 1 50 is displayed 222 ...

Page 223: ... conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no condensation Power supply AC 100 240 V 50 60 Hz The supplied power cord is only for...

Page 224: ...MH MR MMR Color JPEG Modem speed max 33 6 kbps Automatic fallback Transmission speed Black Approx 3 seconds page at 33 6 kbps Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No 1 for others both in standard mode Color Approx 1 minute page at 33 6 kbps Based on Canon COLOR FAX TEST SHEET Gradation Black 256 levels Color 24 bit Full Color RGB each 8 bit Density adjustmen...

Page 225: ...02 3 10BASE T Transfer speed 10 M 100 Mbps auto switching Wi Fi Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending on the installation environment and location Security WEP 64 128 bits WP...

Page 226: ...Windows 10 Mobile Some functions may not be available with the supported OS Refer to the Canon web site for details Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link Windows 10 Mobile Print Mopria Print Service Internet connection or CD ROM drive is required to install the software for Windows Windows Some functions may not be available with Windows Media Center Windows...

Page 227: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 227 ...

Page 228: ...available in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 508 Photo Paper Glossy GP 701...

Page 229: ...edia Type Windows Note When printing photos saved on a PictBridge Wi Fi compliant device you must specify the page size and media type Printing from Digital Camera Page Sizes You can use the following page sizes Note Page sizes and media types the printer supports differ depending on the OS you are using Standard sizes Letter Legal A5 A4 B5 KG 4 x6 10x15 5 x7 13x18cm 7 x10 18x25cm 8 x10 20x25cm L ...

Page 230: ...ear tray Minimum size 2 17 x 3 51 in 55 0 x 89 0 mm Maximum size 8 50 x 26 61 in 215 9 x 676 0 mm cassette Minimum size 5 83 x 8 27 in 148 0 x 210 0 mm Maximum size 8 50 x 11 69 in 215 9 x 297 0 mm Paper Weight You can use paper in the following weight range Plain paper From 17 to 28 lb 64 to 105 g m2 Specialty paper Up to 53 lb 200 g m2 230 ...

Page 231: ...heets A4 Approx 200 sheets High Resolution Paper HR 101N 1 A4 B5 Letter Approx 80 sheets N A Paper for printing photos Media Name Model No Rear Tray Photo Paper Pro Platinum PT 101 2 Glossy Photo Paper Everyday Use GP 501 GP 508 2 Photo Paper Glossy GP 701 2 Photo Paper Plus Glossy II PP 201 PP 208 PP 301 2 Photo Paper Pro Luster LU 101 2 Photo Paper Plus Semi gloss SG 201 2 Matte Photo Paper MP 1...

Page 232: ...y leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents Media Name Model No Paper Output Tray Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N Approx 50 sheets Paper other than Genuine Canon Paper Common Name Paper Out...

Page 233: ...ng plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with an adhesive surface on the back such as...

Page 234: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 235: ...ain paper when printing in color Standard mode 6 000 sheets Economy mode 8 300 sheets Measurement conditions Measurement images Color printing A4 color document ISO IEC24712 Black white printing A4 monochrome document ISO IEC19752 Measurement method Canon original Paper type Plain paper Print driver setting Setting to the default for plain paper setting Grayscale Printing to ON when measuring in b...

Page 236: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Paper Settings 236 ...

Page 237: ...inting from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing Using a Web Service 237 ...

Page 238: ...on Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 238 ...

Page 239: ... printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings for Additional Features Media Type and Printer Paper Size automatically switch to the predefined values 5 Select print quality For Print Quality select from High Standard or Economy 239 ...

Page 240: ...is means that you can print more than if you have Standard selected The Economy setting does not affect the amount of color ink consumed Economy and Standard will consume the same amount of color ink For details on Economy Mode see Economy Mode 6 Select paper source For Paper Source select Automatically Select Rear Tray or Cassette whichever matches your purpose 240 ...

Page 241: ...he printer will now print using these settings Important When you select Always Print with Current Settings the settings on the Quick Setup Main and Page Setup tabs are saved and those settings are used in subsequent printings To register the current settings as a new preset click Save under Commonly Used Settings 241 ...

Page 242: ...inter driver setup window 2 On Quick Setup tab click Printer Media Information The Printer Media Information dialog box appears 3 Select Paper Source From Paper Source check the setting or select a new paper source The current printer settings appear in Media Type and Page Size 4 Apply settings To apply the printer settings to the printer driver click Set Note If the Type on the printer is set to ...

Page 243: ...e printer driver Paper information reg istered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum ProPlatinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Semi gloss Glossy Photo Paper Everyday Use GP 501 GP 5...

Page 244: ...ers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper including recycled paper Plain Paper Plain paper Envelopes Envelope Envelope Greeting Cards Inkjet Greeting Card Others 244 ...

Page 245: ...8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 5 x7 13x18cm 2L 5 x7 7 x10 18x25cm 7 x10 8 x10 20x25cm 8 x10 L 89x127mm L 2L 127x178mm 2L 5 x7 Square 3 5 x3 5 9x9cm Square 3 5 Square 4 x4 10x10cm Square 4 Square 5 x5 13x13cm Square 5 Hagaki 100x148mm Hagaki Hagaki 2 200x148mm Hagaki 2 Envelope Com 10 Env Com 10 Envelope DL Envelope DL Nagagata 3 4 72 x9 25...

Page 246: ...Custom Size Others 246 ...

Page 247: ...a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards 247 ...

Page 248: ...ab 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Click OK When you perform print the document will be printed with the selected page size an...

Page 249: ... Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pages with the same page numbe...

Page 250: ...oftware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing is selected P...

Page 251: ...created When you want to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Note You can also set Amount of extension on the operation panel of the printer but the settings on the printer driver will be prioritized Setting Borderless Printing 1 Open the printer driver setup win...

Page 252: ...tant When a page size that cannot be used for borderless printing is selected the size is automatically changed to the valid page sizes for borderless printing When Borderless is selected the Printer Paper Size Duplex Printing Stapling Side settings and the Stamp Background button on the Page Setup tab appear grayed out and are unavailable When Envelope or High Resolution Paper is selected from th...

Page 253: ...extension The extension amount decreases as the Amount of Extension slider is moved to the left Important When the amount of extension is decreased an unexpected margin may be produced on the print depending on the size of the paper Note When the Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of ...

Page 254: ...f the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlarged 254 ...

Page 255: ...de of the printer driver 5 Click OK When you perform print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 255 ...

Page 256: ...Note Selecting Scaled changes the printable area of the document 256 ...

Page 257: ...yout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following settings in the Page Layout Printin...

Page 258: ...er To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you perform print the specified number of pages will be arranged on each sheet of paper in the specified order 258 ...

Page 259: ...eate a large print like a poster Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Pap...

Page 260: ...perating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the p...

Page 261: ...displayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you perform print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 261 ...

Page 262: ...duplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Set the print area When you perform duplex printing the print area of the document becomes slightly narrower than usual and the document may not fit on one page Click Print Area Setup sel...

Page 263: ...other stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you perform print duplex printing will be started Performing Duplex Printing Manually You can perform the duplex printing manually 1 Open the printer driver setup window 2 Set duplex printing Check the Duplex ...

Page 264: ...nt the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Important When a media type other than Plain Paper is selected from the Media Type list on the Main tab Duplex Printing appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is se...

Page 265: ...ime before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assistant Tool Related Topic Changing the Printer Operation Mode 265 ...

Page 266: ... 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 is selected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orient...

Page 267: ...play Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Set...

Page 268: ...tings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 5 Select the paper size For Printer Paper Size select Hagaki 100x148mm or Hagaki 2 200x148mm Important Return postcards...

Page 269: ...ance tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting To hide these guide messages select the Do not show this message again check box When printing on media other than postcards load the media according to usage method of that media and click Start Printing 269 ...

Page 270: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 270 ...

Page 271: ...ort different data formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Specifying the Printer Driver To specify the printer driver open the Print dialog box of the application software you are using and select Canon XXX where XXX is your model name Displaying the Manual from...

Page 272: ...details refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software 1 Select Control Panel Hardware and Sound Devices and Printers 2 Right click the icon of your...

Page 273: ...n on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are ...

Page 274: ...In such cases take the appropriate action as described 274 ...

Page 275: ...e Preview before printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from Last Page Collate and Stamp Background on the Page Setup tab Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color Adjustment dialog box Since the resolution in the pr...

Page 276: ...ose the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 276 ...

Page 277: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 277 ...

Page 278: ...files either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Photo Printing If you select this setting when printing a photo the photo paper and photo size generally used are set The Borderless Pri...

Page 279: ...en a confirmation message is displayed click OK to delete the specified printing profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you act...

Page 280: ...black ink used when printing Note Selecting Economy reduces black ink consumption This means that you can print more than if you have Standard selected The Economy setting does not affect the amount of color ink consumed Economy and Standard will consume the same amount of color ink For details on Economy Mode see Economy Mode Rotate 180 degrees Prints the document by rotating it 180 degrees again...

Page 281: ...nting select the Rotate 90 degrees left when orientation is Landscape check box Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose To set the print quality level individually click the Main tab and for Print Quality select Custom The Set becomes enabled Click Set to open the Custom dialog box and then s...

Page 282: ... a different user name the settings that were set when this function was enabled are not reflected in the print settings If a setting was specified on the application software it has priority Printer Media Information Displays Printer Media Information dialog box You can check the printer settings and apply the checked settings to the printer driver Defaults Restores all the settings you have chan...

Page 283: ... is unchecked the print orientation is not saved and consequently the Orientation setting is not applied when the printing profile is selected Instead the printer prints with the print orientation specified with the application software Save the copies setting Saves the Copies setting to the printing profile in Commonly Used Settings To apply the saved copies setting when the printing profile is s...

Page 284: ...nd Printing Order Perform Borderless Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results Before Printing Setting Paper Dimensions Custom Size Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adju...

Page 285: ...art printing Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied You may be able to switch the paper source with the printer driver Automatically Select Based on the paper settings in the printer drive...

Page 286: ... level individually Set Select Custom for Print Quality to enable this button Open the Custom dialog box You can then individually set the print quality level Color Intensity Selects color adjustment method Auto Cyan Magenta Yellow Brightness Intensity Contrast and so on are adjusted automatically Manual Select when you set the individual settings such as Cyan Magenta Yellow Brightness Intensity C...

Page 287: ...r Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan Magenta Yellow Brightness Intensity and Contrast options Preview Shows the effect of color adjustment The color and brightness change when each item is adjusted Note The graphic is in monochrome when the Grayscale Printing check box is checked View Color Pattern Displays a pattern for checking col...

Page 288: ...adjustment When the color balance or intensity contrast is changed the pattern printing function prints a list of the adjustment results along with the adjustment values Select this function when printing a pattern for color adjustment Pattern Print preferences Check Print a pattern for color adjustment to enable this button The Pattern Print dialog box opens and allows you to set pattern printing...

Page 289: ... 7 Intensity Contrast 9 Color Variation Between Instances Sets the amount of color change between neighboring patterns Select from Large Medium and Small Large produces a large amount of change and Small produces a small amount of change Note Large is about double the size of Medium and Small is about half the size of Medium Matching Tab Allows you to select the method for adjusting colors to matc...

Page 290: ...opics Setting the Print Quality Level Custom Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Intensity Contrast Using Sample Patterns Printer Driver Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displayi...

Page 291: ...ize Ensure that you select the same page size as you selected within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that a...

Page 292: ...uce large document that the printer cannot output If the printer cannot print the paper size of a document the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are e...

Page 293: ...eet of paper Check this check box to print the document on both sides This function can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Automatic Selects whether duplex printing is to be performed automatically or manually This check box will be enabled if Booklet is selected from the Page Layout list or the Duplex Print...

Page 294: ...ay be multiplied numbers of the two settings or the specified printing order may not be enabled Print Options Opens the Print Options dialog box Changes detailed printer driver settings for print data that is sent from applications Stamp Background Opens the Stamp Background dialog box The Stamp function allows you to print a stamp text or a bitmap over or behind document data It also allows you t...

Page 295: ...ber of divisions vertical x horizontal As the number of divisions increases the number of sheets used for printing increases If you are pasting pages together to create a poster increasing the number of divisions allows you to create a larger poster Print Cut Paste in margins Specifies whether to print the words Cut and Paste in the margins These words serve as guidelines for pasting together the ...

Page 296: ...Prints a page border line around each document page Check this check box to print the page border line Print Area Setup dialog box When you perform duplex printing the print area of the document becomes slightly narrower than usual Therefore when a document that has small margins is printed the document may not fit on one page This dialog box allows you to set whether the page is to be reduced whe...

Page 297: ...s If this happens checking this check box may resolve the problem Important Even when this check box is checked only some of the information in the color profile is disabled and the color profile can still be used for printing Uncheck this check box under normal circumstances Disable the paper source setting of the application software Disables the paper feed method that is set by the application ...

Page 298: ...rcumstances Important A large amount of memory may be used for certain settings Do not change the setting if your computer has a small amount of memory Print With Specify the ink to be used when printing Select from All Colors Default and Black Only Important When the following settings are specified Black Only does not function because the printer uses an ink other than black to print documents O...

Page 299: ...ehind the document Check this check box to print a background and select a title from the list Select Background Opens the Background Settings dialog box You can register a bitmap as a background and change layout method and intensity of the selected background Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two ...

Page 300: ... a stamp When Stamp Type is Bitmap File Specifies the name of the bitmap file to be used as the stamp Select File Opens the dialog box to open a file Click this button to select a bitmap file to be used as a stamp Size Adjusts the size of the bitmap file to be used as a stamp Moving the slider to the right increases the size moving the slider to the left decreases the size Transparent white area S...

Page 301: ...nnecessary stamp Title Enter the title to save the stamp you created Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a title Stamps Shows a list of saved stamp titles Specify a title to display the corresponding stamp in Title Save Save overwrite Saves the stamp Enter a title in Title and then click this button Delete Deletes an unnecess...

Page 302: ...his function may not be available Click Defaults to set File to blank Layout Method to Fill page and the Intensity slider to the middle Save settings Tab The Save settings tab allows you to register a new background or delete an unnecessary background Title Enter the title to save the background image you specified Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered a...

Page 303: ...he printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be switched About dialog box When you click About the About dialog box is displayed This dialog box displays the version copyright and module list of the printer driver You can select the language to be...

Page 304: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 304 ...

Page 305: ...ccur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses messages to display the printer status and the ink status During printing you can check information about the document being printed and the print progress If an error occurs the status monitor displays the error content and instructions on how ...

Page 306: ...ide message when envelope printing starts To hide this guide message select the Do not show this message again check box To display the guide message again open the Option menu select Display Guide Message click Envelope Printing and enable this setting Hagaki Printing Displays a guide message before the printer begins hagaki printing To display this guide message open the Option menu select Displ...

Page 307: ...evels Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Displays the For secure communication window This window allows you to download the route certificate register it to the browser and disable warning displays Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright informati...

Page 308: ...require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation p...

Page 309: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 309 ...

Page 310: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 310 ...

Page 311: ...evice and Connecting It to the Printer 3 Printing Scanning Printing Scanning with Wireless Direct Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the Wireless Direct Restrictions Changing Printer Setting to Use Wireless Direct 1 Check that printer is turned on 2 Press the Setup button The Setup menu screen is displaye...

Page 312: ...rinter 1 Turn on Wi Fi function on your device Enable Wi Fi on your device s Setting menu For more on turning on Wi Fi function see your device s instruction manual 2 Select DIRECT XXXX G7000series X represents alphanumeric characters from list displayed on your device Note If DIRECT XXXX G7000series does not appear on the list Wireless Direct is not enabled See Changing Printer Setting to Use Wir...

Page 313: ...etup menu screen is displayed 3 Select Device settings and then press the OK button 4 Select LAN settings and then press the OK button 5 Select Wireless Direct and then press the OK button 6 Select a setting item and then press the OK button Change name SSID Updates the identifier SSID for Wireless Direct or the printer name displayed on a Wi Fi Direct compatible device Manual setup 1 Select Manua...

Page 314: ... If you select Security protocol instead of Done you can check the updated password Confirm request To display the confirmation screen when a Wi Fi Direct compatible device is connecting to the printer select Yes and press the OK button Important To prevent an unauthorized access we recommend you should select the setting to display the confirmation screen Note If you change the Wireless Direct se...

Page 315: ...ings Note The default display setting is different between when you print or copy from the operation panel of the printer when you print from Smartphone tablet when you print from Windows and when you print from macOS Default Setting for Displaying the Message which Prevents Misprinting After loading paper When you close the feed slot cover The screen to register the rear tray paper information is...

Page 316: ...he proper combination of paper settings you can specify by the printer driver for Windows and on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size When the paper settings for printing copying are different from the paper information registered to the printer Ex Paper settings for printing copying A5 Paper informa...

Page 317: ...Select if you want to print after replacing the paper of the rear tray or the cassette For example when the paper size setting for printing copying is A5 and the paper information registered to the printer is A4 you load A5 sized paper in the rear tray or in the cassette before you start printing copying The paper information registration screen is displayed after replacing the paper Register the ...

Page 318: ...dows The message which prevents misprinting is disabled by default To change the setting Changing the Printer Operation Mode When you print from macOS The message which prevents misprinting is enabled by default To change the setting Changing the Printer Operation Mode Important When the message which prevents misprinting is disabled The printer starts printing copying even though the paper settin...

Page 319: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 319 ...

Page 320: ...s the COPY button to reset the magnification to 100 6 Use the button or the Numeric buttons to specify the number of copies 7 Press the Black button or the Color button The printer starts copying Remove the original on the platen or from the document output slot after copying is complete Important If you load the original on the platen do not open the document cover or remove the original while Sc...

Page 321: ...ng job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you select Cancel all reserv then press the OK button you can cancel copying all scanned data If you select Cancel last reserv then press the OK button you can cancel the...

Page 322: ...pecified in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the printer is turned off Enlarge Reduce Select the reduction enlargement method Reducing Enlarging Copies Ex Note This setting item is displayed under the following conditions When standard copying is selected When Borderless copy is selected for Speci...

Page 323: ...he print quality according to the original Ex Note If you use Economy with the media type set to Plain paper and the quality is not as good as expected select Standard or High and try copying again Economy Mode Select High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 on 1 layout Select the layout when copying four original pages onto a single sheet o...

Page 324: ...d copying is selected 2 sided Select whether to perform two sided copying Ex Note This setting item is displayed only when 2 sided copy is selected for Special copy Two Sided Copying Stapling side Select the orientation and the stapling side of the printed paper Ex Note This setting item is displayed only when 2 sided copy is selected for Special copy Two Sided Copying 324 ...

Page 325: ...Scanning Scanning from Computer Windows Scanning from Computer macOS Scanning from Operation Panel Scanning Using Smartphone Tablet 325 ...

Page 326: ...y Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 326 ...

Page 327: ...Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files 327 ...

Page 328: ... Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folders are as follows Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder To change folder see Settings Dialog Box Application Integration Scanned...

Page 329: ...Note To set the applications to integrate with see Settings Dialog Box 329 ...

Page 330: ...nclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 2 Place items on platen or ADF Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note To cancel the scan click Cancel Use the Settings Auto Scan dialog box to set where to save the scanned i...

Page 331: ...y the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scanning from the next time In the Settings dialog box specify image processing settings such as slant correction and outline emphasis set the destination of the scanned images and more as needed When ...

Page 332: ...nd PNG Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password Protected PDF Files 1 Place items on platen or ADF 2 Start IJ Scan Utility 3 Click PDF Editor IJ PDF Editor starts 4 To specify paper size resolution and other settings click Settings from the File me...

Page 333: ...on the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can also add images or PDF files from Add Page from Saved Data in the File menu 7 Edit pages as needed When changing page order Click the page you want to move and then click Page Up or Page Down on the...

Page 334: ...d 8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edited the passwords will be deleted Reset the passwords in the Save dialog box Setting Passwords for PDF Files To overwrite a saved file click Save on the Toolbar 334 ...

Page 335: ...Gear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary depending on your scanner or printer 335 ...

Page 336: ...s Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters to scan in a specific color tone Screens There are two modes Basic Mode and Advanced Mode Switch modes with the tabs on the upper right of the screen Note ScanGear starts in the last used mode Sett...

Page 337: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 337 ...

Page 338: ...ng from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear The ScanGear screen appears Starting from Application The procedure varies depending on the application For details see the application s manual 1 Start application 2 On applicati...

Page 339: ... view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documents cannot be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to irregular shapes Note Both sides of a two sided document can be scanned simultaneously on m...

Page 340: ...anning from the ADF For details see the application s manual Note To scan magazines containing many color photos select Magazine Color 3 Click Preview Preview image appears in the Preview area Important Preview is not available when scanning from the ADF 340 ...

Page 341: ...needed Adjust the size and position of the cropping frames on the preview image Adjusting Cropping Frames ScanGear 7 Set Image corrections as needed 8 Click Scan Scanning starts Note Click Information to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanni...

Page 342: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 342 ...

Page 343: ...ems vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF ...

Page 344: ...tive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image a...

Page 345: ... selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Displays the Add Dele...

Page 346: ...Adjust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on the ...

Page 347: ...ilable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview settings Close Closes ScanGear scanner driver 2 Toolbar Adjust or rotate preview images The buttons displayed on the Toolb...

Page 348: ...able when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of th...

Page 349: ... thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to enlarge the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the enlarged frame again to return it...

Page 350: ...me s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 350 ...

Page 351: ...ent type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly...

Page 352: ...corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non m...

Page 353: ...t the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Disp...

Page 354: ...ng the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again ...

Page 355: ...of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview The results of image corrections color adjustments and other settings made in 1 Settings and Operation Buttons ...

Page 356: ...key Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will be scanned Note Create cropping frame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cro...

Page 357: ...start the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the ScanGear window before closing the application When using a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a net...

Page 358: ...rrectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virt...

Page 359: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 359 ...

Page 360: ... Document Feeder Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to irregular shapes and items smaller than 1 2 inches 3 ...

Page 361: ...ped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned see Loading Originals Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning from the ADF May result in paper jam Place and align document...

Page 362: ...way out 4 Load document with side to scan facing up in document tray Insert the document until it stops 5 Adjust document guide B to match width of document Do not slide the document guide too hard against the document The document may not be fed properly 362 ...

Page 363: ...for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX2 Menu and Setting Screen for your model from Home of the Online Manual for details To scan from the operation panel specify...

Page 364: ...ase you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner selected in the Scan from PC Settings screen will be automatically selected in the Scan from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility...

Page 365: ...e notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Scanner Selector EX2 is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX2 Windows 7 From the St...

Page 366: ...Settings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If the problem is still not solved see Network C...

Page 367: ...Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer Windows Sending Faxes from Computer Mac OS Receiving Faxes Other Useful Fax Functions 367 ...

Page 368: ...You will not be able to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up Printer The printer must be set up depending on your telephone line and use of the faxing function All Setup FAX Setup Guide Individual Setup Step1 Connecting Telephone Line Step2 Setting Telephone L...

Page 369: ...blems may occur and the printer may not operate properly If you pick up the handset of the telephone that is connected in parallel during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to Tel priority mode understand...

Page 370: ...ack and the external device jack Before connecting a telephone or answering machine remove the Telephone connector cap For users in the UK If the connector of the external device cannot be connected to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to the e...

Page 371: ...port H TEL port I LINE port Port configurations and names may vary depending on the product Note When connecting to the xDSL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog Subscriber Line B xDSL modem splitter may not be built in to the modem C Computer D Telephone or answering machine Important When the sp...

Page 372: ...e as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the manuals supplied with your terminal adapter or dial up router 372 ...

Page 373: ...line type manually For details on how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA LIST to check the current setting Summary of Reports and Lists 1 Check that printer is turned on 2 Press the Setup button The Setup menu...

Page 374: ...the OK button 5 Select Tel line auto select then press the OK button The current telephone line type is displayed Note If you do not need to change the telephone line type press the FAX button to return to the Fax standby screen 6 Select OFF then press the OK button 7 Select a telephone line type then press the OK button Rotary pulse Select when your telephone line type is pulse dialing Touch tone...

Page 375: ...oice calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Connection Connecting with General Telephone line Setting Receive Mode This section describes the procedure to select the receive mode 1 Check that printer is turned on 2 Press the FAX button The Fax...

Page 376: ...e will ring 2 Pick up the handset If the call is a voice call talk on the telephone If the call is a fax hang up the handset after the printer starts receiving the fax Note The telephone may not ring when a call incomes even if it is connected to the printer depending on the type or settings of the telephone DRPD or Network switch Select when receiving voice calls with a telephone or answering mac...

Page 377: ...When you have an answering machine connected to the printer select ON to switch to fax reception automatically after the answering machine answers If you select OFF the printer does not switch from telephone calling to fax reception automatically even if the printer detects the fax signal CNG signal Select OFF if you want the printer not to switch automatically during a call Note If you subscribe ...

Page 378: ...nd Canada only If you have subscribed to a Distinctive Ring Pattern Detection DRPD service provided by your telephone company your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line allowing you to have different numbers for fax calls and voice calls using only one telephone line Your printer will automatically monitor the ring ...

Page 379: ...he OK button The DRPD Fax ring pat screen is displayed 8 Select the ring pattern that your telephone company assigned to your fax number then press the OK button Select from Normal ring Double ring Short short long or Short long short Note The asterisk on the LCD indicates the current setting 9 Press the FAX button to return to the Fax standby screen 379 ...

Page 380: ...elephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Adv fax settin...

Page 381: ...f the year 7 Press the OK button 8 Press the FAX button to return to the Fax standby screen Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward at certain periods of the year You can set your printer to automatically change the time by registering the date and time that daylight saving time summer time begins ...

Page 382: ...ime starts then press the OK button 8 Make sure that Set shift time is selected then press the OK button 9 Use the button to move the cursor under the desired position use the Numeric buttons to enter the time in 24 hour format when summer time starts then press the OK button Precede single digits with a zero 8 Set the date and time when summer time ends 1 Use the button to select End date time th...

Page 383: ...en for US only 1 Check that printer is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Fax settings then press the OK button 4 Select Fax user settings then press the OK button 5 Enter the unit fax telephone number 1 Make sure that Add unit tel number is selected then press the OK button 2 Use the Numeric buttons to enter the unit fax telephone number 3 Press the OK ...

Page 384: ...tton Note You can enter the name up to 24 characters including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 7 Press the FAX button to return to the Fax standby screen 384 ...

Page 385: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 macOS 385 ...

Page 386: ...stered recipients in the group Registering Recipients in Group Dial You can register up to 20 recipients in total of individual recipients and group dials Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting Registered Information To print a list of the r...

Page 387: ...number in Fax settings after pressing the Setup button 6 Select Recipient then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID number then press the OK button Note If you already registered the recipient the fax telephone number is displayed next to the ID number If you already registered the group dial Not ava...

Page 388: ...the recipient s name is displayed Note This registration method may not be available depending on the country or region of purchase Enter directly is selected as the registration method The screen to enter the fax telephone number is displayed 1 Use the Numeric buttons to enter the fax telephone number you want to register 2 Press the OK button The fax telephone number is registered to the printer...

Page 389: ...bers Letters and Symbols 11 Press the OK button to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipient s numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST Printing List of Registered Destinatio...

Page 390: ...e You can select Add directory entry from Add tel number in Fax settings after pressing the Setup button 6 Select Group dial then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID number then press the OK button Note If you already registered the recipient Not available is displayed next to the ID number If you a...

Page 391: ...egister to the group dial 3 Press the OK button The selected recipient is registered as a member of the group dial 4 Press the MENU button to display the screen to select an ID number then add another member Repeat this step to register the other recipient to the same group dial Note You can check the recipient s ID number and name registered to the group dial by using the button 9 Press the OK bu...

Page 392: ...p select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO LIST Printing List of Registered Destinations 392 ...

Page 393: ...t then press the OK button The screen to select a registration method is displayed as well as when you register the recipient 4 Select a registration method then press the OK button 5 Change the recipient s fax telephone number From outgoing log is selected as the registration method The screen to select the fax telephone number from the outgoing call logs is displayed After you use the button to ...

Page 394: ...6 Change the recipient s name then press the OK button Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols To change a group dial 1 Select Group dial then press the OK button 2 Use the button or the Numeric buttons to select an ID number of group dial to change then press the OK button 3 Select Edit then press the OK button 4 Edit the member of the...

Page 395: ...er pressing the Setup button 6 Delete the registered information To delete the recipient s information 1 Select Recipient then press the OK button 2 Use the button or the Numeric buttons to select a recipient s ID number then press the OK button 3 Select Delete then press the OK button 4 Select Yes then press the OK button To delete a group dial 1 Select Group dial then press the OK button 2 Use t...

Page 396: ...lists then press the OK button 6 Select Directory list then press the OK button 7 Select an item to print then press the OK button If you selected Recipient The confirmation screen asking if you print the list alphabetically by name is displayed If you select Yes and press the OK button RECIPIENT TELEPHONE NUMBER LIST is printed in alphabetical order If you select No and press the OK button RECIPI...

Page 397: ...s it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on Printer to Your Computer Registering a Fax telephone Number Using Speed Dial Utility2 Changing a Fax telephone Number Using Speed Dial Utility2 Deleting a Fax telephone Number Using Speed Dial Utili...

Page 398: ...ou do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 2 Start up Speed Dial Utility2 For Windows 10 click Start button and select All apps Canon Utilities and then Speed Dial Utility2 For Windows 8 1 or Windows 8 select Speed Dial Utility2 on the Start screen to start Speed Dial...

Page 399: ...ur model from Home of the Online Manual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings Loads the telephone directory registered on the printer that selected for Printer Name into Speed Dial Utility2 3 Setting Item List Selects a setting item for editing C...

Page 400: ...st are selected you cannot use the Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information registered or edited using Speed Dial Utility2 is neither saved on the computer nor registered on the printer 9 Save to PC Saves the telephone directory edited using Speed Dial Utility2 on the computer 1...

Page 401: ...ber and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save to PC 4 Enter file name on displayed screen and then click Save Note The data of the telephone directory RSD file rsd can be imported to other printer Registering Telephone Directory Has been Saved ...

Page 402: ... Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit The Individual or Group Selection dialog box is displayed 5 Click Register individual TEL number or Register group dial and then click Next If Register individual TEL...

Page 403: ...e registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the registered information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 403 ...

Page 404: ...art up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit If an individual fax telephone number is selected 1 Enter a new name 2 Enter a new fax telephone number If a group dia...

Page 405: ...elete 5 Click OK To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 405 ...

Page 406: ... fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation screen appears click OK The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2...

Page 407: ... s information is displayed 4 Select an item to change and then click Edit The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number and then click OK To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click ...

Page 408: ...ed To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To change a rejected number 1 Select a code to change from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To delete a rejected number 1 Select a code to delete from list and the...

Page 409: ...sing Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of telephone directory RSD file rsd to register to your printer 5 Click Open on dialog box The selected telephone directory is displayed Note If you select the data of the telephone directory RSD file rsd tha...

Page 410: ...Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing Busy Number Setting Items for Sending Faxes 410 ...

Page 411: ... The Fax standby screen is displayed 3 Load documents on platen or in ADF Auto Document Feeder Important When sending a double sided document load the document on the platen Double sided documents cannot be automatically scanned and sent from the ADF Note For details on the types conditions of document and how to load the document Loading Originals 4 Adjust the scan contrast and resolution as nece...

Page 412: ...re automatically ejected If you load the document on the platen After scanning the document the confirmation screen asking you if you load the next document is displayed To send the scanned document press the OK button to start sending it To send two or more pages follow the message to load the next page and press the Color or Black button After scanning all pages press the OK button to start send...

Page 413: ... Do not unplug the power cord until all documents are sent If you unplug the power cord all unsent documents stored in the printer s memory are lost 413 ...

Page 414: ...xes by Entering Fax Telephone Number Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Enable and specify the automatic redialing setting on Auto redial in Adv fax settings under Fax settings Adv fax settings Important While automa...

Page 415: ...or transmission is available only when the recipient s fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the printer does not memorize any recipients dialed using the redial function or selecting from the directory To cancel manual redialing press the Stop button To cancel a fax transmi...

Page 416: ...en press the OK button 4 Select the scan contrast then press the OK button The button decreases the scan contrast and the button increases the scan contrast 5 Select Scan resolution then press the OK button 6 Select the scan resolution Note The asterisk on the LCD indicates the current setting Standard Suitable for text only documents Fine Suitable for fine print documents Extra fine Suitable for ...

Page 417: ...ed in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same image quality 7 Press the OK button The LCD returns to the Fax standby screen 417 ...

Page 418: ...Basic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the Setting Screen of the Fax Driver General Notes Fax Driver 418 ...

Page 419: ...File menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 4 Click Print or OK Print dialog box in Notepad Note Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation For details on how to open the print settings dialog box of...

Page 420: ... book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipient s fax telephone number is entered incorrectly or the registered fax telephone number is incorrect the fax may be sent to an unexpected recipient When sending an important fax it is recommended that you send it after confirming the entered information and recipient s status N...

Page 421: ...fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Click Transmit When a confirmation message is displayed click OK Important If you cannot send a fax due to line failure or other problem see Cannot Send Faxes from Computer Canceling Transmission If you click Transmit in the Send Fax dialog box the printer icon is displayed in the...

Page 422: ...ok in the displayed dialog box Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be used in multiple applications However you cannot change the address book you use as only one address book can be created per user Follow the steps below to open Windows Contacts Windows 10 Search for Contacts from Search b...

Page 423: ...Note For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last The recipient s name will be printed at the top of the fax received by the recipient 423 ...

Page 424: ...he outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you upgrade from Windows XP to Windows Vista the address book you created in Windows XP may not be reflected in Windows Vista In this case open the address book in the following procedure and reflect the information to a new address book 1...

Page 425: ... From the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file The address book will be reflected in Windows Vista automatically Related Topic Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver 425 ...

Page 426: ...ts registered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to edit from the Address Book dialog box then click Properties 4 Change information as needed on the Properties dialog box then click OK 426 ...

Page 427: ...from an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to delete from the Address Book dialog box then click Delete 427 ...

Page 428: ...4 When a confirmation message is displayed click Yes 428 ...

Page 429: ...want to fax with an application such as Notepad and then click the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 3 Click Print or OK Print dialog box in Notepad 4 Click Open Address Book in Set Recipient in the Send Fax dialog box 429 ...

Page 430: ...Select Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient to enter it as the recipient Important You cannot search by criteria other than name 430 ...

Page 431: ...rd all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory will be printed after turning the machine on Check 2 Is a document being sent from memory or a fax being received into memory When the message for the transmission reception is di...

Page 432: ...a support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual If you are in a hurry press the Stop button to close the message then send the fax Check 8 Is the telephone line connected correctly Reconnect the telephone line cable to the telephone line jack If t...

Page 433: ...rom the Fax Printer Icon Windows 10 Windows 8 1 Windows 8 Windows 7 1 Select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series icon or Canon XXX series FAX icon and select Printing Preferences then Canon XXX series FAX Where XXX is the model name Windows Vista 1 Select Control Panel Hardware and Sound Printers 2 Right click the Canon XXX series FAX icon where...

Page 434: ... Windows Vista 1 Select Control Panel Hardware and Sound Printers 2 Right click the Canon XXX series FAX icon where XXX is the model name and select Properties 434 ...

Page 435: ...Bluetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers P To place a pause at the end of a sequence of numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read You cannot insert a space at the front of a numb...

Page 436: ...Receiving Faxes Receiving Faxes Changing Paper Settings Substitute Reception in Printer s Memory 436 ...

Page 437: ...eive mode Setting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify the paper settings as necessary Changing Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the loaded paper automatically Receiving a Fax Depending on the selected receive mode the receive operation varies To print the received fax open the operation panel and ...

Page 438: ... the advanced setting to ON RX start time allows you to specify the number of seconds until the printer switches to fax reception If you have subscribed to Duplex Ringing service in Hong Kong the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern Then the printer will switch to fax reception automatically without the handset being pic...

Page 439: ...han 15 seconds In the message tell your callers how to send a fax When the call is a voice call The telephone will ring when a call incomes Pick up the handset and talk on the telephone Note If the printer unexpectedly switches to fax reception during telephone calls set User friendly RX of the advanced setting to OFF If Manual auto switch of the advanced setting is set to ON you must answer an in...

Page 440: ...ncomes When the printer does not detect the fax ring pattern the telephone will continue ringing Pick up the handset and talk on the telephone Note To use this feature you need to subscribe to a compatible service provided by your telephone company For DRPD You need to select the appropriate ring pattern on the printer Setting the DRPD Ring Pattern US and Canada only For Network switch The name of...

Page 441: ...for no paper is displayed on the LCD In this case load paper and press the OK button You can also press the Stop button to close the message and print the stored documents in the printer s memory later Printing Document in Printer s Memory Note If the sender sends a document that is larger than Letter size or Legal size such as 11 x 17 inches the sender s printer may send the fax automatically red...

Page 442: ...region of purchase Media type The paper type is set to Plain paper Paper Source Select a paper source Rear tray Cassette Auto where paper is loaded Note When Auto is selected paper is fed from the paper source where the paper that matches the paper settings page size and media type is loaded 2 sided Select whether to perform two sided printing when printing faxes reports or lists 442 ...

Page 443: ...same size of paper as that specified by Page size then press the OK button You pressed the Stop button to cancel printing of a fax Press the FAX button to resume printing of the fax Important When the printer s memory is full the faxes stored latest overwrite those stored earliest However the unprinted faxes are not overwritten Information on Received Faxes If the printer s memory is full with the...

Page 444: ...eceived If a fax remains in the printer s memory you can reprint it after refilling the ink tank If Do not print is selected for Received documents on Auto print settings under Fax settings on the operation panel of the printer received faxes will not be printed immediately Instead faxes are stored in the printer s memory automatically and you can select and print those stored from the printer s m...

Page 445: ...Other Useful Fax Functions Document Stored in Printer s Memory 445 ...

Page 446: ...emory Deleting Document in Printer s Memory Important The printer can store up to max 50 pages max 20 documents of faxes in the printer s memory When using ITU T No 1 chart Standard mode If you unplug the power cord of the printer all faxes stored in the printer s memory are deleted Note The FAX Memory lamp lights flashes or is off depending on the faxes stored in the printer s memory OFF Faxes ar...

Page 447: ...e if you use the fax capabilities make sure sufficient ink remains in the ink tank in advance In addition we recommend you refill the ink tank early so that ink does not become insufficient while fax printing is in progress Visually inspect the remaining ink in the printer s ink tank Moreover we recommend you check printed pages immediately after faxes are received If a fax remains in the printer ...

Page 448: ... Select a print menu then press the OK button Print memory list You can print a list of the documents in the printer s memory MEMORY LIST MEMORY LIST shows the transaction number of the unsent or unprinted fax TX RX NO transaction mode recipient s number and the date and time of the transaction A transaction number from 0001 to 4999 on MEMORY LIST indicates a document being sent A transaction numb...

Page 449: ...t will be printed The screen to confirm whether to delete the printed document in the printer s memory is displayed If you select Yes and press the OK button the printed document in the printer s memory is deleted Note If there is not the specified document in the printer s memory No document is displayed and the printer returns to the previous screen To return to the Fax standby screen press the ...

Page 450: ...s displayed 4 Select Memory reference then press the OK button Note If no document is stored in the printer s memory No documents in memory is displayed on the LCD 5 Select a delete menu then press the OK button Del specified doc You can specify the document and delete it If you select this menu the document selection screen is displayed Note A transaction number from 0001 to 4999 indicates a docu...

Page 451: ...played 2 Select Yes then press the OK button The specified document will be deleted from printer s memory Note If there is not the specified document in the printer s memory No document is displayed and the printer returns to the previous screen To return to the Fax standby screen press the Stop button Delete all docs If you select this menu the confirmation screen is displayed You can delete all ...

Page 452: ...ed to MP Drivers Installation Windows Fax Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax Received in memory Appears FAX Setup Guide Error Four Digit Alphanumeric Characters Appear on LCD When Error Occurred Message Support Code Appears Repairing Your Printer Frequently Asked Questions Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeate...

Page 453: ... Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly Installation Failed to MP Drivers Installation Windows Updating MP Drivers in...

Page 454: ...ms Windows Scanning Problems macOS Faxing Problems Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem Repairing Your Printer Check the State of the Print Head 454 ...

Page 455: ...ed After Replacing Wireless Router or Changed Router Settings Cannot Access to Internet on Wi Fi from Communication Device Connecting Printer and Wireless Router Using Easy WL connect Cannot Connect Smartphone Tablet to Wireless Router Error Occurs During Wi Fi Setup Connects to Another Computer via LAN Changes from USB to LAN Connection Cannot Print or Connect LAN Setting Tips Changing LAN Settin...

Page 456: ...ing LAN Settings Network Key Password Unknown Forgot Administrator Password of Printer Checking Network Information Restoring to Factory Defaults Default Network Settings Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Checking Status Code Printing from Smartphone Tablet Cannot Print Scan from Smartphone Tablet Downloading Canon PRINT I...

Page 457: ...Defaults Default Network Settings Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection Reconfiguration Method of Wi Fi Connection Checking Status Code Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly 457 ...

Page 458: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 458 ...

Page 459: ... Network While performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer while Using Wi Fi 459 ...

Page 460: ... screen If the printer has not been found after searching it by the IP address check network settings When using Wi Fi Checking Power Status Checking PC Network Connection Checking Printer s Wi Fi Settings Checking Wi Fi Environment Checking Printer s IP Address Checking Security Software Settings Checking Wireless Router Settings When using wired LAN Checking LAN Cable and Router Checking PC Netw...

Page 461: ...k device It may take a while for the printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on ...

Page 462: ...Cancel on the Check Printer Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beg...

Page 463: ...ttings Is printer set to allow wireless communication Make sure the or icon is displayed on the LCD when the mode button is pressed If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the printer If icon is displayed Checking Wi Fi Environment 463 ...

Page 464: ...aining metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Note Thoug...

Page 465: ... redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If the printer cannot be detected the printer is not connected to the wireless router Connect the printer to the wireless router After connecting the printer to the wireless router set up the network communication from the beginning If is displayed Checking Printer s IP A...

Page 466: ... correctly the printer may not be found Make sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Checking Security Software Settings 466 ...

Page 467: ...rk set the security software to allow access After allowing the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If no firewall message appears Temporarily disable the firewall and redo the network communication setup After the setup is complete re...

Page 468: ...ction manual supplied with the wireless router or contact the manufacturer In addition make sure the wireless router you are using is configured to use 2 4 GHz bandwidth Important Depending on the wireless router note that different network name SSID is assigned for a bandwidth 2 4 GHz or 5 GHz or its usage for PC or game machine using alphanumeric characters at the end of network name SSID After ...

Page 469: ...etwork device It may take a while for the printer and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If LAN cable is connected an...

Page 470: ...ny web pages Click Cancel on the Check Printer Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communi...

Page 471: ...nication Make sure the icon is displayed on the LCD when the mode button is pressed If icon is not displayed The printer is not set to allow wired communication Turn on wired communication on the printer Once you have turned on wired communication redo the network communication setup from the beginning If icon is displayed Checking Printer s IP Address 471 ...

Page 472: ...ed correctly the printer may not be found Make sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Checking Security Software Settings 472 ...

Page 473: ...etwork set the security software to allow access After allowing the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up the network communication If no firewall message appears Temporarily disable the firewall and redo the network communication setup After the setup is com...

Page 474: ...ring MAC address filtering and DHCP function For more on checking the settings of the router refer to the instruction manual supplied with the router or contact its manufacturer After checking the router settings click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication 474 ...

Page 475: ...g UP For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Unplug USB cable from printer and c...

Page 476: ...2 Turn off printer 3 Restart computer 4 Make sure you have no application software running 5 Click here and perform setup 476 ...

Page 477: ...form setup Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Select the link below to download IJ Network Device Setup Utility and install it Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Networ...

Page 478: ...rong Monitor signal strength and move printer and wireless router as necessary Place the printer and wireless router where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wal...

Page 479: ...x Windows If not select it to enable bidirectional support Check9 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check th...

Page 480: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 480 ...

Page 481: ...y be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking computer settings or...

Page 482: ...ecomes poor Place the printer and wireless router close to each other Note Though an antenna is attached to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is strong Monitor signal status and move printer and wireless router as necessary Place the printer and wireless router where there are no obstacles between them Wireless communication between differ...

Page 483: ...n the wireless router Check9 Make sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Some programs use a fire...

Page 484: ...f the printer or print out the network setting information of the printer Display on the LCD LAN settings Print the network settings Printing Network Settings Check5 Have you entered the proper password specified for the Wireless Direct To check the password specified for the printer display it using the operation panel of the printer or print out the network setting information of the printer Dis...

Page 485: ...s connected to the wireless router For more on how to check the computer settings or connection status see your computer instruction manual or contact its manufacturer Check2 If MP Drivers are not installed install them Windows Click here and install the MP Drivers Check3 When using Wi Fi make sure wireless router does not restrict which computers can access it For more on connecting to and settin...

Page 486: ...s Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility Setting an Encryption Key For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your computer can communic...

Page 487: ...authentication method must be identical among the wireless router the printer and your computer To communicate with a wireless router that generates a password automatically you must set the printer to use the password generated by the wireless router For Windows When the WEP Details screen appears after you click Search on the Network Settings Wi Fi screen in IJ Network Device Setup Utility follo...

Page 488: ...ice Setup Utility If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router Check1 Check wirel...

Page 489: ...computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the printer Cannot Communicate with Printer A...

Page 490: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 490 ...

Page 491: ...ctions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start and select Command Prompt In Windows 8 1 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and search for Command Prompt In Windows 7 click Start All Programs Accessories Command Prompt 2 Enter ipconfig all and press Enter The IP a...

Page 492: ...ng command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For macOS 1 Start Network Utility as shown below Select Computer from Go ...

Page 493: ...me 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If 100 packet loss appears communication is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information Printing Network Settings 493 ...

Page 494: ...he printer making printing scanning faxing operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults click here and redo setup Initialize the network setting using the printer s operation panel Reset setting 494 ...

Page 495: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 495 ...

Page 496: ...n on the printer or devices If the power is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Check the settings of your device smartphone tablet Make sure Wi...

Page 497: ...identical with those of the wireless router change the network settings of it to match with those of the wireless router Check6 Make sure the printer is not placed too far away from the wireless router If the distance between the printer and wireless router is too far wireless communication becomes poor Place the printer and wireless router close to each other Note Though an antenna is attached to...

Page 498: ... on cycle the power switch Check2 Is Wireless Direct enabled From the Setup menu screen select Device settings LAN settings Wireless Direct Switch WL Direct in this order and select Yes Check3 Check the settings of your device smartphone tablet Make sure Wi Fi is enabled on your device For details refer to your device s instruction manual Check4 Make sure printer is selected as connection for devi...

Page 499: ...rmation of the printer Display on the LCD LAN settings Print the network settings Printing Network Settings Check6 Make sure the printer is not placed too far away from the device If the distance between the printer and device is too far wireless communication becomes poor Place the printer and device close to each other Check7 Make sure 5 devices are already connected Wireless Direct does not all...

Page 500: ...Printing Problems Printer Does Not Print Ink Does Not Come Out Ink Runs Out Fast Printer Does Not Pick up or Feed the Paper No Paper Error Printout Results Are Unsatisfactory 500 ...

Page 501: ...y there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Cannot Find Printer while Using Wi Fi Cannot Find Printer while Using Wired LAN Note Using IJ Network Device Setup Utility allows yo...

Page 502: ... printer driver Changing the Printer Operation Mode Windows Changing the Printer Operation Mode macOS Check6 If printing from a computer delete unnecessary print jobs For Windows Deleting the Undesired Print Job For macOS Deleting the Undesired Print Job Check7 Is your printer s printer driver selected when printing The printer will not print properly if you are using a printer driver for a differ...

Page 503: ...eriod of time select On for Prevention of Print Data Loss on the Print Options dialog box For details refer to Page Setup Tab Description Important Selecting On for Prevention of Print Data Loss may reduce print quality After printing is completed select Off for Prevention of Print Data Loss Check9 If printing from your computer restart the computer Restart the computer and try printing again 503 ...

Page 504: ...clogged Print the nozzle check pattern and make sure that the ink is coming out normally For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven Step1 Print the nozzle check pattern After printing the nozzle check pattern examine the pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows ...

Page 505: ...r more than 24 hours and go to the next step Step4 Clean the print head deeply again After cleaning the print head deeply again print the nozzle check pattern and check the result If it still does not improve go to the next step Step5 Perform ink flush After performing ink flush print the nozzle check pattern and check the result Ink flush consumes a great amount of ink Frequent ink flush can rapi...

Page 506: ...Ink Runs Out Fast After you refill the ink tank the printer takes in ink from the ink tank and ink flows into the printer Ink may seem to run out fast due to this procedure 506 ...

Page 507: ...ting orientation When you load the paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper In the cassette be sure to load only plain paper When you load the paper on the cassette place the print side facing DOWN and align the right left front paper guides with the paper stack Loading Paper Check3 Is paper too thick or curl...

Page 508: ... the foreign object Important Do not tilt the printer or do not it upside down Doing so may cause the ink to leak Note If the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary Check8 If two or more sheets of paper feed from cassette at once clean inside of cassette Clean...

Page 509: ...e transport unit cover and the rear cover If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 509 ...

Page 510: ...and print quality settings differs depending on what you are using your printer for Copying Check the settings using the operation panel Printing from your computer Check the settings using the printer driver Basic Printing Setup Printing from a PictBridge Wi Fi compliant device Check the settings on your PictBridge Wi Fi compliant device or using the operation panel PictBridge Wi Fi Print Setting...

Page 511: ...or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Colors Are Unclear Lines Are Misaligned Distorted Paper Is Smudged Printed Surface Is Scratched Vertical Line Next to Image Cannot Complete Printing Part of Page Is Not Printed Windows Lines Incomplete or Missing Windows Images Incomplete or Missing Windows Ink Blots Paper Curl Back of Paper Is Smudged Uneven or Streaked Colors 511 ...

Page 512: ...Remove the orange label and the protective tape of the print head to install it Check2 Check paper and print quality settings Printout Results Are Unsatisfactory Check3 Are the print head nozzles clogged Print the nozzle check pattern and make sure that the ink is coming out normally For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing I...

Page 513: ... head deeply If it does not improve turn off the printer wait for more than 24 hours and go to the next step Step4 Clean the print head deeply again After cleaning the print head deeply again print the nozzle check pattern and check the result If it still does not improve go to the next step Step5 Perform ink flush After performing ink flush print the nozzle check pattern and check the result Ink ...

Page 514: ... the printable side When copying see also the sections below Check6 Is platen glass or glass of ADF dirty Clean the platen glass or the glass of ADF Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on the paper as shown below Check7 Make sure original is properly loaded on platen or ADF When you load the original on the...

Page 515: ...imit line A refill the ink tank with the corresponding color of ink Note Printed colors may not match screen colors due to basic differences in the methods used to produce colors Color control settings and environmental differences can also affect how colors appear on the screen Therefore colors of printing results may be different from those on the screen Check3 Are the print head nozzles clogged...

Page 516: ... Deep Print Head Cleaning From the computer For Windows Clean the print head deeply For macOS Clean the print head deeply If it does not improve turn off the printer wait for more than 24 hours and go to the next step Step4 Clean the print head deeply again After cleaning the print head deeply again print the nozzle check pattern and check the result If it still does not improve go to the next ste...

Page 517: ...se unsatisfactory adjust the print head position Aligning the Print Head Note For Windows if the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer Adjusting Print Head Position Manually Check3 Increase print quality and try printing again Increasing the print quality using the operation panel or the printer driver may improve...

Page 518: ...hen using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Other Paper such as envelope If the...

Page 519: ...time Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this s...

Page 520: ...paper may absorb too much ink and become wavy causing paper abrasion Adjusting Intensity Check6 Is platen glass or glass of ADF dirty Clean the platen glass or the glass of ADF Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on the paper as shown below Check7 Is paper feed roller dirty Clean paper feed roller Cleaning ...

Page 521: ... to dry preventing smudges and scratches For Windows 1 Check that printer is turned on 2 Open Canon IJ Printer Assistant Tool Opening the Maintenance Tool Canon IJ Printer Assistant Tool 3 Select Custom Settings 4 Drag Ink Drying Wait Time slide bar to set the wait time and select OK 5 Check message and select OK For macOS Set the waiting time using Remote UI Opening Remote UI for Maintenance 521 ...

Page 522: ...tout Results Are Unsatisfactory Note The direction or pattern of the vertical lines A may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded ...

Page 523: ...Scanning Problems Windows Scanning Problems 523 ...

Page 524: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 524 ...

Page 525: ...ct the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network connection check the connection status and reconnect as needed Check 5 Restart the computer 525 ...

Page 526: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with IJ S...

Page 527: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems Poor Quality Fax Received 527 ...

Page 528: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax 528 ...

Page 529: ...the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on Summary of Reports and Lists Check2 Is document being sent from memory or the fax being received into memory When the message for the transmission reception i...

Page 530: ... is displayed on the Fax standby screen check the cause A Message for Faxing Is Displayed on Fax Standby Screen Print ACTIVITY REPORT and check for an error Summary of Reports and Lists If a transmission error has occurred see below Errors Often Occur When Send a Fax Check9 Is document loaded properly Remove the document and then reload it on the platen or in the ADF Loading Originals Check10 Does...

Page 531: ...If the telephone line is connected correctly there is a problem with your telephone line Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter 531 ...

Page 532: ...ings Note If selecting Reduce does not reduce errors select Do not reduce In addition when using an Internet telephone it is possible that errors occur more often if 4800 bps or 9600 bps is selected for TX start speed Select 14400 bps or 33600 bps If the telephone line or connection is poor when using a general telephone reducing the transmission start speed may correct the error Reduce the transm...

Page 533: ...Problems Receiving Faxes Cannot Receive a Fax Cannot Print a Fax Received in memory Appears 533 ...

Page 534: ...rinter s memory are deleted For details on how to unplug the power cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on Summary of Reports and Lists Check2 Is the printer s memory full Print ...

Page 535: ... paper from that specified by Page size is loaded for printing faxes the received faxes will not be printed and will be stored in the printer s memory Memory Reception Load the same size of paper as that specified by Page size then press the OK button Check8 Is printer set to appropriate receive mode Check the receive mode setting and change it to a mode suited to your connection if necessary Sett...

Page 536: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 536 ...

Page 537: ...ctly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting and change it as necessary Setting Telephone Line Type 537 ...

Page 538: ...device such as an external telephone an answering device or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering device or a computer modem are connected correctly Connecting Telephone Line 538 ...

Page 539: ...ender to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with ECM Select ON for ECM RX in Adv communication in Adv fax settings under Fax settings Fax settings Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmission If...

Page 540: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD 540 ...

Page 541: ...Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 541 ...

Page 542: ... and then press the OK button 4 Use the button to select Auto power off and then press the OK button 5 Use the button to select OFF and then press the OK button The setting to shut off the power automatically is disabled To disable the setting from the computer For Windows use Canon IJ Printer Assistant Tool or ScanGear scanner driver to disable the setting Follow the procedure below to disable th...

Page 543: ...Note See below for details on how to disable the setting from ScanGear scanner driver Scanner Tab 543 ...

Page 544: ...ck following to make sure your system environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Is the Hi Speed USB driver working properly on your computer Make...

Page 545: ...rinter Important Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the Printer properties dialog box Windows If not select it to enable bidirectional support Opening Printer Driver s Setup Screen 545 ...

Page 546: ...lect your language 1 Press Setup button and wait a little 2 Press button 2 times and press OK button 3 Press button 4 times and press OK button 4 Use button to select language for LCD and press OK button The desired language appears on the LCD 5 Press Stop button 546 ...

Page 547: ...Installation and Download Problems Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows 547 ...

Page 548: ... Other cases If the MP Drivers were not installed correctly uninstall the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Click here and install the MP Drivers Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the dr...

Page 549: ...n instructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with Wi Fi connection The printer is detected automatically in the network Make sure the printer was found and install the MP Drivers following the on screen instructions Note The network settings on the printer are not affected so the printer can be used on the netw...

Page 550: ...Errors and Messages Four Digit Alphanumeric Characters Appear on LCD When Error Occurred Message Support Code Appears 550 ...

Page 551: ...pears on the printer s LCD or your computer screen Some errors may display four digit alphanumeric characters along with the error message The characters represent a support code error number For details on each support code see List of Support Code for Error 551 ...

Page 552: ...d on the computer or on the printer For some errors a support code error number is also displayed When a Support Code and a Message are displayed on the Computer Screen Windows When a Support Code and a Message are displayed on the Printer s LCD For details on how to resolve errors with Support Codes see List of Support Code for Error Note For details on how to resolve errors without Support Codes...

Page 553: ...not connect to the server due to a communication error Press the printer s OK button to cancel the error and try again after a while Data error A power failure has occurred or the power cord has been unplugged when the faxes are stored in the printer s memory Important If a power failure occurs or you unplug the power cord all faxes stored in the printer s memory are deleted Press the printer s OK...

Page 554: ...plug the power cord all the faxes stored in the printer s memory are deleted Check the error message that appears on the computer and click OK The printer starts printing See Unplugging the Printer for unplugging the power cord Writing Error Output Error Communication Error Windows Check1 If the ON lamp is off make sure printer is plugged in and turn on The ON lamp flashes while the printer is ini...

Page 555: ...Follow the procedure below to check the device status 1 Select Control Panel Hardware and Sound Device Manager Note If the User Account Control screen appears select Continue 2 Open USB Printing Support Properties Double click Universal Serial Bus controllers and USB Printing Support Note If USB Printing Support Properties screen does not appear make sure the printer is correctly connected to the ...

Page 556: ...iver could not be found Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD ROM or the Canon website Could not print Application name File name Try printing again once the current job is complete 556 ...

Page 557: ...onse Support Code Appears on Printer s LCD and Computer Screen 1000 to 1ZZZ 1000 1003 1200 1215 1240 1270 1300 1303 1304 1309 1310 1313 1365 1366 1367 1431 1432 1470 1471 1472 1473 1476 15A1 1641 1642 1700 1701 1871 1874 1890 1892 2000 to 2ZZZ 2110 2113 2114 2120 2123 2500 2700 2801 2802 2803 3000 to 3ZZZ 3402 3403 3404 3405 3406 3407 340D 340E 3410 3411 3412 3413 3438 3440 3441 3442 3443 3444 344...

Page 558: ...1 6902 6910 6911 6920 6921 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6D01 7000 to 7ZZZ 7500 7600 7700 7800 9000 to 9ZZZ 9500 A000 to ZZZZ C000 For paper jam support codes see also List of Support Code for Error Paper Jams 558 ...

Page 559: ...utput slot or the rear tray If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the paper is jammed as the printer pulled in the printed paper 1313 If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer Paper Is Jammed inside Printer If the document is jammed in the A...

Page 560: ... s memory are deleted 1 Slowly pull out paper either from paper output slot or from rear tray whichever is easier Hold the paper with both hands and pull it out slowly so as not to tear it Note If you cannot pull out the paper turn the printer back on without pulling forcibly The paper may be ejected automatically If paper becomes jammed during printing and you need to turn off the printer to remo...

Page 561: ...rinting Note When reloading the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it s...

Page 562: ...ut the cassette and remove the jammed paper slowly with both hands Important When checking the feed slot of the cassette or removing the jammed paper do not turn the printer upside down or tilt it The ink may leak out If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly Loading Paper in the Cassett...

Page 563: ... service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 563 ...

Page 564: ...utput tray extension and the paper output tray pull out the cassette and remove the jammed paper slowly with both hands Important When checking the feed slot of the cassette or removing the jammed paper do not turn the printer upside down or tilt it The ink may leak out If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load pa...

Page 565: ... above do not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 565 ...

Page 566: ...per What to Do If the paper is jammed as the printer pulled in the printed paper try to remove the paper from the following locations Paper output slot 1300 Inside of the printer Paper Is Jammed inside Printer Rear side Removing Jammed Paper from Rear Side 566 ...

Page 567: ...the unsent fax is stored in the printer s memory Turn off the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the printer s Stop button to s...

Page 568: ...lder move the print head holder to the far right or left whichever makes it easier to remove the paper When moving the print head holder hold the top of the print head holder and slide it slowly to the far right or left 4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it Pull out the paper at an angle of about 45 degrees 568 ...

Page 569: ...y 8 Plug in the printer again and turn it back on All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on the printer s LCD or on your computer screen when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check th...

Page 570: ...Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 570 ...

Page 571: ...he faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the printer s Stop button to stop the printing before you turn off the printer 1 Make sure you have unplugged the power cord 2 Rotate printer so that rear side of printer faces toward you Important When changing the orientation of the printer do n...

Page 572: ...he inner parts of the printer If you were not able to remove the paper in this step detach the transport unit cover and remove the paper by following these steps 1 Detach transport unit cover Lift up the transport unit cover and pull out it 572 ...

Page 573: ...Note Do not touch the inner parts of the printer 3 Make sure all jammed paper is removed 4 Attach transport unit cover Insert the transport unit cover slowly all the way into printer and take down the transport unit cover 573 ...

Page 574: ...6 Attach rear cover Insert the projections of the right side of the rear cover into the printer and then push the left side of the rear cover until it is closed completely 574 ...

Page 575: ...loading it correctly Before printing open the operation panel pull out the paper output tray and then open the output tray extension If the measures above do not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 575 ...

Page 576: ...ar Tray Align the paper guides of the rear tray with the both edges of the paper Set paper information for the paper in the rear tray Paper Settings After carrying out the above measures press the printer s OK button to cancel the error Important Be sure to close the feed slot cover after loading paper in the rear tray If the feed slot cover is open paper cannot be fed Note To cancel printing pres...

Page 577: ... paper in the cassette is A4 Letter A5 or B5 size plain paper Load two sheets of A4 Letter size plain paper in the cassette before aligning the print head Align the paper guides of the cassette with the edges of the paper Set paper information for the paper in the cassette Paper Settings After carrying out the above measures press the printer s OK button to cancel the error Note To cancel printing...

Page 578: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not forget to close it such as after refilling ink tanks 578 ...

Page 579: ...t a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 579 ...

Page 580: ...he scanning unit cover and make sure that shipping tape and protective material have been removed from the print head holder If the shipping tape or protective material is still there remove it and close the scanning unit cover In the case of the first printer setup click here select your printer name on the page and follow the instructions 580 ...

Page 581: ... shown below a message appears on the printer s LCD Paper settings specified on the printer driver Paper size A5 Media type Plain paper Cassette paper information set on the printer Paper size A4 Media type Plain paper What to Do Press the printer s OK button to display the screen below Use the buttons to select the appropriate action then press the printer s OK button Note Depending on settings s...

Page 582: ...ings on the Printer Driver and the Printer Paper Size Windows Cancel Cancels printing or copying Select this option when you want to change the paper settings Change the paper settings and retry printing or copying Note To suppress the misprint prevention message change the setting as described below When you suppress the message the printer uses the paper settings for printing or copying onto the...

Page 583: ...ot match either rear tray or cassette paper information set on the printer as shown below a message appears on the printer s LCD Paper settings specified on the printer driver Paper size A5 Media type Plain paper Rear tray and cassette paper information set on the printer Paper size A4 Media type Plain paper What to Do Press the printer s OK button to display the screen below Use the buttons to se...

Page 584: ...er and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Paper Size Windows Cancel Cancels printing or copying Select this option when you want to change the paper settings Change the paper settings and retry printing or copying Note To suppress the misprint prevention message change the setting as described below When you suppress the message the printer uses the...

Page 585: ...shown below a message appears on the printer s LCD Paper settings specified on the printer driver Paper size A5 Media type Plain paper Rear tray paper information set on the printer Paper size A4 Media type Plain paper What to Do Press the printer s OK button to display the screen below Use the buttons to select the appropriate action then press the printer s OK button Note Depending on settings s...

Page 586: ...Settings on the Printer Driver and the Printer Paper Size Windows Cancel Cancels printing or copying Select this option when you want to change the paper settings Change the paper settings and retry printing or copying Note To suppress the misprint prevention message change the setting as described below When you suppress the message the printer uses the paper settings for printing or copying onto...

Page 587: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 587 ...

Page 588: ... this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 588 ...

Page 589: ... this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 589 ...

Page 590: ...iment to print head holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or your hand it could damage the printer Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory...

Page 591: ...rform ink flush From Windows Cleaning the Print Heads From macOS Cleaning the Print Heads From the operation panel of the printer How to Perform Ink Flush If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink...

Page 592: ...u unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 592 ...

Page 593: ...nplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 593 ...

Page 594: ...his does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Repairing Your Printer 594 ...

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