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Canon PIXMA G3520, Online Manual


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Cannot Print/Scan from Smartphone/Tablet

If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.

Check the cause of your problem according to the connection method.

Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Wireless Direct

Note

• For problems on printing with other connection methods or more on performing settings of each

connection method:

Using PIXMA/MAXIFY Cloud Link
Printing from iOS Device (AirPrint)

Cannot Communicate with Printer over Wireless LAN

If your smartphone/tablet cannot communicate with the printer, check the following.

Check1

 Check the power status of printer, network devices (e.g. wireless router), and

smartphone/tablet.

• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP

update interval, energy saving mode, etc.) or to update the wireless router firmware.

For details, contact the manufacturer of your wireless router.

Check2

 Check the settings of your device (smartphone/tablet).

Make sure Wi-Fi is enabled on your device.

For details, refer to your device's instruction manual.

Check3

 Is the printer connected to the wireless router?

• Use the 

 icon on the LCD to check the connection status between the printer and wireless router.

 icon is displayed, when 

COPY

 button, 

SCAN

 button, or 

Setup

 button is pressed. If the 

 icon is

not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.

• Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.)

are identical with those of the wireless router.

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.

To check the current network settings of the printer, print out the network setting information of the
printer.

349

Summary of Contents for PIXMA G3520

Page 1: ...G3020 series Online Manual English...

Page 2: ...Setup Utility 50 Starting Up IJ Network Device Setup Utility 51 Diagnosing and Repairing Network Settings 52 Performing Changing Network Settings 53 Canon IJ Network Device Setup Utility Screen 54 Pe...

Page 3: ...e Print Head 109 Cleaning 112 Cleaning Paper Feed Rollers 113 Cleaning Inside the Printer Bottom Plate Cleaning 115 Replacing Maintenance Cartridge 118 Checking Maintenance Cartridge Status on LCD 122...

Page 4: ...tering a Frequently Used Printing Profile 169 Setting the Ink to be Used 171 Managing the Printer Power 172 Changing the Printer Operation Mode 174 Changing Settings from Operation Panel 176 Changing...

Page 5: ...erform Borderless Printing 220 Scaled Printing 223 Page Layout Printing 225 Duplex Printing 227 Setting Up Envelope Printing 229 Printing on Postcards 231 Overview of the Printer Driver 233 Canon IJ P...

Page 6: ...asic Mode Tab 298 Advanced Mode Tab 306 General Notes Scanner Driver 312 Scanning Tips 314 Positioning Originals Scanning from Computer 315 Network Scan Settings 317 Frequently Asked Questions 321 Net...

Page 7: ...Are Misaligned Distorted 372 Paper Is Smudged Printed Surface Is Scratched 373 Vertical Line Next to Image 377 Scanning Problems Windows 378 Scanning Problems 379 Scanner Does Not Work 380 ScanGear Sc...

Page 8: ...Paper Is Jammed inside Printer 402 1000 406 1070 408 1200 409 1368 410 1496 411 1640 412 1723 413 1724 414 1725 415 1726 416 1727 417 Shipping Tape etc Are Still Attached 1890 418 2114 419 2200 421 2...

Page 9: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 9...

Page 10: ...onal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to...

Page 11: ...ws For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace ri...

Page 12: ...A and licensed to Canon Inc Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk Inc and or its subsidiaries and or affiliates in the USA and or other countries QR Code is a regis...

Page 13: ...mean the preferred form for making modifications including but not limited to software source code documentation source and configuration files Object form shall mean any form resulting from mechanic...

Page 14: ...edium with or without modifications and in Source or Object form provided that You meet the following conditions 1 You must give any other recipients of the Work or Derivative Works a copy of this Lic...

Page 15: ...l other commercial damages or losses even if such Contributor has been advised of the possibility of such damages 9 Accepting Warranty or Additional Liability While redistributing the Work or Derivati...

Page 16: ...TITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWI...

Page 17: ...PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURP...

Page 18: ...sclaimer in the documentation and or other materials provided with the distribution Neither the name of Cisco Inc Beijing University of Posts and Telecommunications nor the names of their contributors...

Page 19: ...hat the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must...

Page 20: ...HER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE LEADTOOLS Copyright C 19...

Page 21: ...ERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRA...

Page 22: ...fornia Berkeley Copyright c 1981 2000 The Regents of the University of California All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provi...

Page 23: ...t in parts or full form without having to pay us royalty free usage o You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in...

Page 24: ...orks thereof for any purpose and to authorize others to exercise some or all of the rights granted herein subject to the following conditions o Redistribution of source code must retain this license f...

Page 25: ...ct special incidental or consequential as a result of the reproduction modification distribution or other use of the TWAIN Toolkit JSON for Modern C Copyright c 2013 2017 Niels Lohmann Permission is h...

Page 26: ...ight c 2014 Kenneth MacKay All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributio...

Page 27: ...T STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE ISC License Copyright c 2013 2017 Fran...

Page 28: ...e this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentatio...

Page 29: ...VIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE...

Page 30: ...cannot be used If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disab...

Page 31: ...Status Using IJ Network Device Setup Utility Performing Changing Network Settings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Uti...

Page 32: ...ed while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no...

Page 33: ...and then redo the settings Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When...

Page 34: ...efault Network Settings Detect Same Printer Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi Fi Connection Connecting...

Page 35: ...LPR setting Enable RAW protocol Enable LLMNR Enable PictBridge commun Enable disable Enable XX represents alphanumeric characters Default value depends on printer To check value use operation panel L...

Page 36: ...2 The password is specified automatically when the printer is turned on for the first time 36...

Page 37: ...cOS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the p...

Page 38: ...Connects to Another Computer via LAN Changes from USB to LAN Connection To connect an additional computer to the printer via LAN or to change from USB to LAN connection click here and perform setup 38...

Page 39: ...ormation The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item Description Setting 1 Produ...

Page 40: ...X XXX 3 2 15 TCP IPv6 TCP IPv6 Enable Disable 3 2 16 Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 17 Link Local Prefix Length Link local prefix length XXX 3 2 18 S...

Page 41: ...2 Connection Connection status Active Inactive 3 3 3 SSID SSID Wireless Direct network name SSID 3 3 4 Password Password Wireless Direct password 3 3 5 Channel Channel 3 3 3 6 Encryption Encryption m...

Page 42: ...LMNR setting Enable Disable 5 12 SNMP SNMP setting Enable Disable 5 13 PictBridge Commun PictBridge Communica tion Enable Disable 5 14 DNS Server Obtain DNS server ad dress automatically Auto Manual 5...

Page 43: ...Utility Important Before you perform settings using IJ Network Device Setup Utility turn on Easy WL connect mode on the printer following the procedure below 1 Check that printer is turned on 2 Press...

Page 44: ...er Connecting a smartphone tablet computer to the printer Important You can connect up to 5 devices to the printer at the same time with Wireless Direct Check the usage restrictions and switch the pri...

Page 45: ...t computer Enable Wi Fi in the Settings menu on your smartphone tablet computer For instructions on enabling the Wi Fi function refer to the instruction manual for your smartphone tablet computer 2 Se...

Page 46: ...he printer is turned on 2 Press Setup button The Setup menu screen appears 3 Select Device settings and press the OK button 4 Select LAN settings and press the OK button 5 Select Wireless Direct and p...

Page 47: ...time and press OK button Press the Setup button to change the type of characters to enter uppercase lowercase numbers symbols One character can be erased by pressing the Back button 3 Confirm the inpu...

Page 48: ...an unauthorized access we recommend you should select the setting to display the confirmation screen Note If you change the Wireless Direct setting of the printer also change the wireless router sett...

Page 49: ...Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of...

Page 50: ...ion IJ Network Device Setup Utility repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already s...

Page 51: ...n select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ N...

Page 52: ...n Follow the procedure below 1 Start up IJ Network Device Setup Utility 2 Check the displayed message and select Yes 3 Select Diagnose and Repair on the displayed screen Perform operations following t...

Page 53: ...Performing Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 53...

Page 54: ...f detected printer The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to anot...

Page 55: ...Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup No...

Page 56: ...ldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for...

Page 57: ...ects printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv...

Page 58: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 58...

Page 59: ...he printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB con...

Page 60: ...P server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a...

Page 61: ...re using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP...

Page 62: ...Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to perform change settings from printer list Select the printer with Wi Fi displayed on Connection M...

Page 63: ...ects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Wi Fi is enabled on the computer and if you select a USB connected printer on step 4 you can s...

Page 64: ...n Appears D Encryption Type Displays the encryption method used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct...

Page 65: ...d in a gray out status and you cannot perform any settings A Use IPv6 address Select when you use the printer with IPv6 environment B Use Stateless Address Select when you use an IP address assigned a...

Page 66: ...D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not available depending on the printer you are using 8 Click Set 66...

Page 67: ...Yes 3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to assign location name and device name Select the printer with Available displayed on Status 5...

Page 68: ...ction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4100 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO...

Page 69: ...series TS8000 series TS9000 series TR8500 series TR7500 series TS9100 series TS8100 series TS6100 series TS5100 series TS3100 series E3100 series TS300 series E300 series TR8580 series TS9180 series...

Page 70: ...TR9530 series TS3300 series E3300 series 70...

Page 71: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 71...

Page 72: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 72...

Page 73: ...Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If...

Page 74: ...on the weight of the paper the leading edge may rise and printing may be shifted Make sure that the leading edge of the paper does not rise such as by holding the part that protrudes from the rear tra...

Page 75: ...orientation WITH PRINT SIDE FACING UP After loading paper on the rear tray the paper information registration screen for the rear tray appears on the LCD 7 Slide right paper guide to align with both s...

Page 76: ...t Always load paper in portrait orientation F Loading paper in landscape orientation G can cause paper jams Note Do not load sheets of paper higher than the load limit mark H 8 Close feed slot cover g...

Page 77: ...is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printe...

Page 78: ...ut paper with your hands or use the printer in a place where the paper does not fall If the paper falls the printed side may become dirty or scratched Also when supporting the paper with hands be sure...

Page 79: ...are envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the cor...

Page 80: ...3 Pull out the paper output tray B and the output tray extension C 4 Open the feed slot cover D 5 Slide right paper guide E to open both paper guides 80...

Page 81: ...the paper information registration screen for the rear tray appears on the LCD Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up 7 Slide right pap...

Page 82: ...Note Do not load envelopes higher than the load limit mark F 8 Close feed slot cover gently 82...

Page 83: ...o register the paper information Note To prevent incorrect printing this printer has a function that detects whether the settings for the paper loaded on the rear tray matches the paper settings Befor...

Page 84: ...Loading Originals Loading Originals on Platen Loading Based on Use Supported Originals How to Detach Attach the Document Cover 84...

Page 85: ...al WITH SIDE TO SCAN FACING DOWN on platen Loading Based on Use Supported Originals Important Be sure to observe the following when loading the original on the platen Failure to observe the following...

Page 86: ...n glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original 3 Close the document cover gently Important After loading the original on the platen be...

Page 87: ...size A4 Letter etc for Scan size Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Press the SCAN button a...

Page 88: ...ally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 in 1 mm from the edges of the platen glass Loading Only One Original in Center of Platen Place the origina...

Page 89: ...s Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 in 1 cm Note The Skew Correction function automatically compensates for the originals p...

Page 90: ...per Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 in 216 x 297 mm Note When loading a thick original such as a book on the platen you can load it by rem...

Page 91: ...document cover Hold up the document cover in portrait orientation and then tip it back Attaching the document cover Fit both hinges A of the document cover into the holder B and insert both hinges of...

Page 92: ...92...

Page 93: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 93...

Page 94: ...e ink level correctly From the printer Ink level monitor From the computer Changing the remaining ink level notification setting If the remaining ink level notification function is disabled visually i...

Page 95: ...the printer 3 Open the tank cap C of the ink tank to be refilled D Yellow E Magenta F Cyan G Black Important Carefully open the tank cap of the ink tank Ink on the inside of the tank cap may spatter w...

Page 96: ...and push the bottle into the inlet The ink tank is refilled Support the bottle with your hand so that it does not fall Important Make sure that each color of ink tanks is filled with corresponding co...

Page 97: ...tles in ink tanks Close the bottle cap of the ink bottle securely and store the ink bottle upright 7 Close the tank cap of the ink tank Make sure the tank cap is completely inserted 8 Close the scanni...

Page 98: ...ay warp and cause ink leakage or ink may become poor quality Do not subject ink bottles to impacts Ink bottles may be damaged or bottle caps may come off by such impact and ink may leak Do not transfe...

Page 99: ...occurs the error message appears on the LCD When Error Occurred The remaining ink level notification function works from initial printing to the time when one of the inks reaches the lower limit line...

Page 100: ...function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Important The used ink is ejected int...

Page 101: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 101...

Page 102: ...ult Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the c...

Page 103: ...nk flush Ink flush consumes a great amount of ink Frequent ink flush can rapidly consume ink so perform ink flush only when necessary Important If ink flush is performed when the remaining ink level i...

Page 104: ...Adjusting Print Head Position 104...

Page 105: ...r Letter sized plain paper 1 Check that printer is turned on 2 Load a sheet of A4 or Letter sized plain paper in the rear tray Loading Plain Paper Photo Paper 3 Press the Setup button use the button t...

Page 106: ...streaks in the pattern B If there are missing lines in the pattern A C Good D Bad lines are missing If there are horizontal white streaks in the pattern B E Good F Bad horizontal white streaks are pre...

Page 107: ...the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Cleaning and then press the OK button The printer starts cleaning the...

Page 108: ...on use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use button to select Deep Cleaning and press OK button The printer starts cleaning the print head deeply Do no...

Page 109: ...nt head alignment sheet is printed an error message appears on the LCD When Error Occurred You need to prepare a sheet of A4 or Letter sized plain paper 1 Check that printer is turned on 2 Load a shee...

Page 110: ...eet is stained or wrinkled it may not be scanned properly 5 Confirm the message then place print head alignment sheet on platen Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN a...

Page 111: ...t head alignment sheet on the platen until adjusting the print head position is complete If an error message is displayed on the LCD press the OK button to release the error then take appropriate acti...

Page 112: ...Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 112...

Page 113: ...e as it is cleaned without paper 5 Clean the paper feed rollers with paper 1 Make sure that the paper feed rollers have stopped rotating and then load three sheets of A4 or Letter sized plain paper in...

Page 114: ...3 Turn on the power then clean the paper feed rollers again If the problem is not resolved after cleaning the paper feed roller contact your nearest Canon service center to request a repair 114...

Page 115: ...use a new piece of paper 1 Make sure that the power is turned on then remove any paper from the rear tray 2 Prepare paper 1 Fold a single sheet of A4 or Letter sized plain paper in half widthwise the...

Page 116: ...lect Maintenance and press the OK button LCD and Operation Panel 4 Use button to select Btm Plate Cleaning and press OK button The paper cleans the inside of the printer as it feeds through the printe...

Page 117: ...w piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like...

Page 118: ...omes full an error message is displayed and the printer stops working until it is replaced with a new one Do not touch the terminal A or opening B of the maintenance cartridge Note When purchasing a n...

Page 119: ...ful not to drop or place the removed maintenance cartridge on a desk or something Dirt on the bottom may adhere to it or the ink inside may be scattered Put the used one immediately into the plastic b...

Page 120: ...cartridge according to local regulations 7 Insert the new maintenance cartridge straight until it stops 8 Attach the maintenance cover Align the tab on the back of the maintenance cover with the hole...

Page 121: ...10 Turn the printer on 121...

Page 122: ...the maintenance cartridge status A symbol appears in the area A if there is any information about the used space of the maintenance cartridge The maintenance cartridge is almost full Prepare a new on...

Page 123: ...Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters...

Page 124: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 124...

Page 125: ...lose to the flammable solvents such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not...

Page 126: ...sufficient care to prevent ink from spattering onto surroundings Ink may stain clothes or other belongings permanently Washing may not remove ink stains Do not leave ink bottles in areas exposed to h...

Page 127: ...tand it on end or turn it upside down This may cause ink to leak Do not place anything on top of the printer Be especially careful to avoid metal objects such as paper clips and staples and containers...

Page 128: ...Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 128...

Page 129: ...ische Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gem der EU Richtlinie ber Elektro und Elektronik Altger te 2012 19 EU und nationalen Gesetzen...

Page 130: ...rd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer...

Page 131: ...i sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per l...

Page 132: ...sobre a devolu o e reciclagem de produtos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bo...

Page 133: ...takte lokale myndigheter et godkjent WEEE program eller husholdningens renovasjonsselskap Du finner mer informasjon om retur og resirkulering av WEEE produkter p www canon europe com weee Vain Euroopa...

Page 134: ...anisation om du vill ha mer information om var du kan l mna den kasserade produkten f r tervinning F r mer information om inl mning och tervinning av WEEE produkter se www canon europe com weee Pouze...

Page 135: ...produkt lub do autoryzowanego punktu gromadzenia zu ytego sprz tu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpad w w nieodpowiedni spos b mo e mie negatywny w...

Page 136: ...rekt vai 2012 19 ES par elektrisko un elektronisko iek rtu atkritumiem EEIA un viet jiem ties bu aktiem no izstr d juma nedr kst atbr voties izmetot to kop ar sadz ves atkritumiem is izstr d jums ir j...

Page 137: ...ten tajn Ta simbol pomeni da tega izdelka v skladu z direktivo OEEO 2012 19 EU in dr avno zakonodajo ne smete odvre i v gospodinjske odpadke Ta izdelek morate odlo iti na ustrezno zbiralno mesto na pr...

Page 138: ...mo za Europsku uniju i EEZ Norve ka Island i Lihten tajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s ku nim otpadom sukladno WEEE Direktivi 2012 19 EC i va em nacionalnom zakonu Ovaj...

Page 139: ...ispravnom odlaganju ovog proizvoda e doprineti efikasnom kori enju prirodnih resursa Za vi e informacija o tome gde mo ete da predate va u staru opremu radi recikliranje vas molimo da kontaktirate lok...

Page 140: ...Precautions Canceling Print Jobs Legal Restrictions on Scanning Copying Printer Handling Precautions Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality...

Page 141: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Page 142: ...any object on the document cover Do not place any object on the document cover It will fall into the rear tray when the document cover is opened and cause the printer to malfunction Also place the pri...

Page 143: ...rinter in a sturdy box so that it is placed with its bottom facing down using sufficient protective material to ensure safe transport Do not tilt the printer Ink may leak When a shipping agent is hand...

Page 144: ...scanning unit cover A Important Do not touch tubes or other parts inside the printer This can cause trouble with the printer 5 Turn the ink valve lever B to the left Important The inside of the print...

Page 145: ...r flashing as it may cause malfunction or damage to the printer making the printer unable to print 8 Open the scanning unit cover again 9 Remove the carriage stopper C and insert it all the way into t...

Page 146: ...ening during transportation Then pack the printer in the plastic bag Close and seal the opening of the bag with an object such as tape so as not to leak ink 15 Attach the protective material to the pr...

Page 147: ...ay be stored in the printer When sending the printer for repair lending or transferring the printer to another person or disposing of the printer please be sure to follow the steps below in order to d...

Page 148: ...press the ON button to turn off the power the printer caps the print head nozzles automatically to prevent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned o...

Page 149: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 149...

Page 150: ...Main Components Front View Rear View Inside View Operation Panel 150...

Page 151: ...k E Feed Slot Cover Prevents anything from falling into the feed slot Open it to slide the paper guides and close it before printing F Rear Tray Load paper here Two or more sheets of the same size and...

Page 152: ...I Platen Load an original here 152...

Page 153: ...intenance cartridge see Replacing Maintenance Cartridge C Maintenance Cover Open when replacing the maintenance cartridge D USB Port Plug in the USB cable to connect the printer with a computer Import...

Page 154: ...e low refill the low tanks Refilling Ink Tanks D Upper limit line Indicates the maximum capacity of the ink E Single dot Indicates the amount of ink required when performing ink flush F Lower limit li...

Page 155: ...items Also used to resolve errors E Setup button Displays the Setup menu screen With this menu you can perform printer maintenance and change printer settings Also used for selecting the input mode F...

Page 156: ...utton Starts black white copying scanning etc L MENU button Press to display the copy and scan menu items M COPY button Switches the printer to the copy mode N and buttons Used to select a setting ite...

Page 157: ...Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 157...

Page 158: ...off if the ON lamp is lit the printer is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated fo...

Page 159: ...is displayed on the LCD see When Error Occurred You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network...

Page 160: ...ote You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the pri...

Page 161: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Page 162: ...he ON lamp is off Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the print...

Page 163: ...the MENU button is pressed in the Copy standby screen or Scan standby screen the menu screen appears Copy menu Setting Items for Copying Special Copy Menu Scan menu Setting Items for Scanning Using O...

Page 164: ...Signal strength 81 or more You can use the printer over Wi Fi without any problems Signal strength 51 or more The problem such as the printer cannot print may occur according to the network status We...

Page 165: ...meric 1234567890 SP Symbols _ SP SP Indicates a space Note Only the input modes or characters available for input appear in their respective screens Entering Numbers Letters and Symbols Use the button...

Page 166: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 166...

Page 167: ...rinter Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink to be Used Managing the Printer Power Changing the Printer Operatio...

Page 168: ...this option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box...

Page 169: ...p window 2 Set the necessary items From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also...

Page 170: ...y registered will be deleted from Commonly Used Settings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing...

Page 171: ...age Setup tab When you perform printing the specified ink will be used Important When the following settings are specified Black Only does not function because the printer uses an ink other than black...

Page 172: ...the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Check that the printer is on and then click...

Page 173: ...irmation message appears click OK The setting is enabled after this When you want to disable this function select Disable from the list according to the same procedure Note When the printer is turned...

Page 174: ...head alignment but you can change it to manual head alignment If the printing results of automatic Print Head Alignment are not satisfactory perform manual head alignment Check this check box to perfo...

Page 175: ...check box Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to...

Page 176: ...peration Panel Setting Items on Operation Panel Print settings LAN settings PictBridge settings Smartphone print Other dev settings Language selection Firmware update Reset setting Feed settings Ink l...

Page 177: ...ed on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button The Device settings screen is displayed 4 Select a setting item to adjust and th...

Page 178: ...ettings Language selection ECO settings Quiet setting Items for Paper Printing Print settings PictBridge settings Smartphone print Feed settings Items for Maintenance Management LAN settings Firmware...

Page 179: ...rom a PictBridge Wi Fi supporting device Printing from a standard form Note When performing settings from application software or the printer driver these settings will be prioritized If printouts con...

Page 180: ...on screen instructions of the connecting device for the setup procedure Manual connect Select when you perform settings for Wi Fi manually using the operation panel of the printer WPS Push button Sel...

Page 181: ...settings of the printer such as its IP address and SSID For more information on the printer s network setting is printed out Printing Network Settings Important The network settings printout contains...

Page 182: ...the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other LAN connected devices LPR setting Enables disables the L...

Page 183: ...IPsec settings Selecting Enable allows you to specify the IPsec settings 183...

Page 184: ...f the document cover forgetting to remove the original may not be detected Wi Fi pairing In order to connect Canon PRINT Inkjet SELPHY multiple configurations will be performed Enab disab pairing Set...

Page 185: ...sh German French Italian Spanish Portuguese Dutch Danish Norwegian Swedish Finnish Russian Ukrainian Polish Czech Slovene Hungarian Slovak Croatian Romanian Bulgarian Turkish Greek Estonian Latvian Li...

Page 186: ...not complete check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server try again is displayed on the LCD press the OK but...

Page 187: ...tings such as the paper size or media type back to the default All data Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or IJ Network De...

Page 188: ...tings you can specify by the printer driver Windows or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det pa...

Page 189: ...aining ink level notification function from disabled to enabled it is necessary to refill all ink tanks up to the upper limit line Refilling Ink Tanks Reset ink lev count Resets the remaining ink coun...

Page 190: ...nu screen is displayed 3 Select ECO settings and then press the OK button 4 Select Auto power off and then press the OK button 5 Select a time to turn off the printer and then press the OK button Turn...

Page 191: ...erating noise while printing is in progress Important When ON is selected operating speed may be reduced compared to when OFF is selected This function may not be so effective depending on the printer...

Page 192: ...splays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number Printed sheet count Displays the printed sheet count in...

Page 193: ...Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instruc...

Page 194: ...available channels differ depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending on the installation environment and location Security WEP 64 128...

Page 195: ...d disk space may be changed without notice macOS Operating System macOS 10 12 6 macOS 10 15 Other Supported OS iOS iPadOS Android Chrome OS Some functions may not be available with the supported OS Re...

Page 196: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 196...

Page 197: ...ilable in some countries or regions Note that in the United States Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 C...

Page 198: ...dia Type Windows Note When printing photos saved on a PictBridge Wi Fi compliant device you must specify the page size and media type Printing from Digital Camera Page Sizes You can use the following...

Page 199: ...velope Monarch Card 2 17 x3 58 Special sizes Minimum size 2 17 x 3 50 in 55 0 x 89 0 mm Maximum size 8 50 x 47 24 in 216 0 x 1200 0 mm When Height of Page Size is set to a value exceeding 26 61 in 676...

Page 200: ...1 Approx 80 sheets Paper for printing photos Media Name Model No Rear Tray Glossy Photo Paper Everyday Use GP 501 GP 508 2 Photo Paper Glossy GP 701 2 Photo Paper Plus Glossy II PP 201 PP 208 PP 301 2...

Page 201: ...leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time Paper Load Limit of Paper Output Tray Genuine Canon Paper Paper for printing documents Media Name Mod...

Page 202: ...g plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelop...

Page 203: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Page 204: ...le sheets per pigment black ink bottle A4 plain paper when printing in color Standard mode 6 000 sheets Economy mode 7 600 sheets Measurement conditions Measurement images Color printing A4 color docu...

Page 205: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Printing from Digital Camera Using PIXMA MAXIFY Cloud Link Paper Settings 205...

Page 206: ...Printing from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing from Chrome OS 206...

Page 207: ...n Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Upd...

Page 208: ...printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings...

Page 209: ...on This means that you can print more than if you have Standard selected When performing color printing or color copying ink consumption for the black areas is reduced However for the color areas the...

Page 210: ...tings To check the current printer settings or to apply the printer settings to the printer driver display the Quick Setup tab click Printer Media Information and specify the settings in the dialog bo...

Page 211: ...et to display the dialog box Select the media type and paper size that match your purpose and then click OK If the media type or the paper size on the printer are not set or are set to Others Set will...

Page 212: ...nting Media name Model No Media Type in the printer driver Paper information reg istered on the printer Photo Paper Plus Glossy II PP 201 PP 208 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Pa...

Page 213: ...atte Photo Paper Matte Commercially available papers Media name Media Type in the printer driver Paper information registered on the printer Plain Paper including recycled paper Plain Paper Plain pape...

Page 214: ...Letter Legal 8 5 x14 22x36cm Legal Executive 7 25 x10 5 184 2x266 7mm Executive A6 A6 A5 A5 A4 A4 B5 B5 B Oficio 8 5 x14 216 0x355 0mm B Oficio M Oficio 8 50 x13 43 216 0x341 0mm M Oficio Foolscap F4...

Page 215: ...3 Nagagata 4 3 54 x8 07 Nagagata 4 Yougata 4 4 13 x9 25 Yougata 4 Yougata 6 3 86 x7 48 Yougata 6 Envelope C5 Envelope C5 Envelope Monarch 3 88 x7 5 98 4x190 5mm Env Monarch Card 2 17 x3 58 55x91mm Car...

Page 216: ...ds Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Duplex Printing Setting Up Envelope Printing Pri...

Page 217: ...b 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check R...

Page 218: ...Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Colla...

Page 219: ...are and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavail...

Page 220: ...reated When you want to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Not...

Page 221: ...e used for borderless printing is selected the size is automatically changed to the valid page sizes for borderless printing When Borderless is selected the Printer Paper Size Duplex Printing Manual S...

Page 222: ...xtension The extension amount decreases as the Amount of Extension slider is moved to the left Important When the amount of extension is decreased an unexpected margin may be produced on the print dep...

Page 223: ...t Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size i...

Page 224: ...rform print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings...

Page 225: ...out list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in th...

Page 226: ...r To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Pa...

Page 227: ...ge Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from t...

Page 228: ...er than Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout l...

Page 229: ...Envelope DL Yougata 4 4 13 x9 25 Yougata 6 3 86 x7 48 Envelope C5 or Envelope Monarch 3 88 x7 5 98 4x190 5mm and then click OK 5 Set the orientation To print the addressee horizontally select Landscap...

Page 230: ...us Monitor Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registere...

Page 231: ...ings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Pri...

Page 232: ...K When you perform printing the data will be printed onto the postcard Important When printing on media other than postcards load the media according to usage method of that media and click Start Prin...

Page 233: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Instructions for Use Printer Driver 233...

Page 234: ...rt different data formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from the Setup CD ROM or our website Speci...

Page 235: ...etails refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintena...

Page 236: ...on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the...

Page 237: ...In such cases take the appropriate action as described Related Topic Canon IJ Status Monitor Description 237...

Page 238: ...nce the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printi...

Page 239: ...g If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print...

Page 240: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 240...

Page 241: ...s either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set...

Page 242: ...aid out on a sheet of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to d...

Page 243: ...med as the Standard setting For details on Economy Mode see Economy Mode Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction The width of print area and...

Page 244: ...idually click the Main tab and for Print Quality select Custom The Set becomes enabled Click Set to open the Custom dialog box and then specify the desired settings High Gives priority to print qualit...

Page 245: ...rmation that you set on the Quick Setup Main and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab Name Enter the name for the printing profile you wish...

Page 246: ...with the application software Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for entering a user defined paper...

Page 247: ...ng Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast Setting Paper Dimensions Custom Size Setting a Page Size and Orientation Setting the Number of Copies and Printing O...

Page 248: ...pe that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Rear Tray...

Page 249: ...Yellow Brightness Contrast etc and Color Correction method Set Select Manual for Color Intensity to enable this button In the Manual Color Adjustment dialog box you can adjust individual color settin...

Page 250: ...a and Yellow Moving the slider to the right makes a color stronger and moving the slider to the left makes a color weaker You can also directly enter a value linked to the slider Enter a value in the...

Page 251: ...st people prefer ICM Adjusts the colors by using an ICC profile when printing Important If the application software is set so that ICM is disabled ICM is unavailable for Color Correction and the print...

Page 252: ...specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same o...

Page 253: ...the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page...

Page 254: ...nction can be used only when Plain Paper is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Stapling Side Selects the stapling margin position The printer...

Page 255: ...he environment Stamp and Background may not be available Custom Paper Size dialog box This dialog box allows you to specify the size width and height of the custom paper Units Select the unit for ente...

Page 256: ...epending on the environment of the printer driver you are using this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pa...

Page 257: ...le Disable ICM required from the application software Disables the ICM function required from the application software When an application software uses Windows ICM to print data unexpected colors may...

Page 258: ...nd then print the data Depending on the application software being used the image data may be cut off or may not be printed properly In such cases select On If you will not be using this function sele...

Page 259: ...verlapped by the document may be hidden Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages Check the Stamp...

Page 260: ...t Specifies the stamp text string Up to 64 characters can be entered For Date Time User Name the creation date time and user name of the printed object are displayed in Stamp Text Important Stamp Text...

Page 261: ...You can also change the stamp position by dragging the stamp in the preview window Rotation Specifies the angle of rotation for the stamp The angle can be set by entering the number of degrees Negativ...

Page 262: ...Intensity Adjusts the intensity of the bitmap to be used as a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the...

Page 263: ...ics Setting Paper Dimensions Custom Size Setting a Page Size and Orientation Perform Borderless Printing Fit to Page Printing Scaled Printing Page Layout Printing Tiling Poster Printing Booklet Printi...

Page 264: ...e printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be...

Page 265: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 265...

Page 266: ...ion on any errors that occur on the printer You can then immediately check what sort of action to perform Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor displays icons and message...

Page 267: ...the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed Always Disp...

Page 268: ...ou to check detailed information such as the printer status and print progress Maintenance Allows you to run printer maintenance and change printer settings Download Security Certificate Displays the...

Page 269: ...to continue Some applications require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 2 Install the MP Drivers Take t...

Page 270: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 270...

Page 271: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android 271...

Page 272: ...when you print from Smartphone tablet when you print from Windows and when you print from macOS Default Setting for Displaying the Message which Prevents Misprinting After loading paper The screen to...

Page 273: ...o the printer is A4 the printer starts printing copying on the paper loaded in the rear tray without changing the paper size setting for printing copying Replace the paper Select if you want to print...

Page 274: ...ault To change the setting Feed settings When you print from Windows The message which prevents misprinting is disabled by default To change the setting Changing the Printer Operation Mode When you pr...

Page 275: ...Copying Making Copies Basics Reducing Enlarging Copies Special Copy Menu Copying Using Smartphone or Tablet 275...

Page 276: ...on then use the button to display the desired setting item Setting Items for Copying Press the COPY button to reset the magnification to 100 6 Use the button to specify the number of copies 7 Press th...

Page 277: ...ttings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you sel...

Page 278: ...ng Some settings cannot be specified in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the printer is turned off...

Page 279: ...he quality is not as good as expected select Standard or High and try copying again Economy Mode Select High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white...

Page 280: ...Scanning Scanning from Computer Windows Scanning from Computer macOS Scanning from Operation Panel 280...

Page 281: ...Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Ti...

Page 282: ...tem Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password...

Page 283: ...Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be change...

Page 284: ...Note To set the applications to integrate with see Settings Dialog Box 284...

Page 285: ...printed on white paper hand written text business cards and other unclear items Thin items Thick items 1 Make sure scanner or printer is turned on 2 Place items on platen Positioning Originals Scannin...

Page 286: ...the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for sc...

Page 287: ...s whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password Protected PD...

Page 288: ...n the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can...

Page 289: ...8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edited...

Page 290: ...ear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary...

Page 291: ...Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameter...

Page 292: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 292...

Page 293: ...g from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main sc...

Page 294: ...view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of docum...

Page 295: ...nning from the ADF For details see the application s manual Note To scan magazines containing many color photos select Magazine Color 3 Click Preview Preview image appears in the Preview area Importan...

Page 296: ...eeded Adjust the size and position of the cropping frames on the preview image Adjusting Cropping Frames ScanGear 7 Set Image corrections as needed 8 Click Scan Scanning starts Note Click Information...

Page 297: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 297...

Page 298: ...ms vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color S...

Page 299: ...ive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen fun...

Page 300: ...selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selec...

Page 301: ...djust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will...

Page 302: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Scan Image Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Ca...

Page 303: ...ble when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail vie...

Page 304: ...thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings...

Page 305: ...e s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Sc...

Page 306: ...nt type and view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Inpu...

Page 307: ...orrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balan...

Page 308: ...the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if th...

Page 309: ...g the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original sta...

Page 310: ...f them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Ope...

Page 311: ...ey Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will...

Page 312: ...tart the computer ScanGear cannot be opened in multiple applications at the same time Within an application ScanGear cannot be opened for the second time when it is already open Be sure to close the S...

Page 313: ...rectly in some applications In that case increase the operating system s virtual memory and retry When image size is too large such as when scanning large images at high resolution your computer may n...

Page 314: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 314...

Page 315: ...ly Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos...

Page 316: ...rmat Multiple items Allow 0 4 inch 1 cm or more space between the edges di agonally striped area of the platen and items and between items Portions placed on the diagonally striped area cannot be scan...

Page 317: ...or scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected...

Page 318: ...se you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner sele...

Page 319: ...notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner...

Page 320: ...ettings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings...

Page 321: ...or Four Digit Alphanumeric Characters Appear on LCD When Error Occurred Message Support Code Appears Repairing Your Printer Frequently Asked Questions Solve Problems Printer Does Not Work Printer Does...

Page 322: ...n Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows Error or Message Appears Four Digit Alphanumeric Characters Appear on LCD When Error Occurred Message Sup...

Page 323: ...or Changed Router Settings Cannot Access to Internet on Wi Fi from Communication Device Connecting Printer and Wireless Router Using Easy WL connect Cannot Connect Smartphone Tablet to Wireless Route...

Page 324: ...rint or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi Fi from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Settings Network Key...

Page 325: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 325...

Page 326: ...Cannot Find Printer on Network Cannot Find Printer During Setup While using printer Cannot Find Printer while Using Wi Fi 326...

Page 327: ...he items in Step 2 and try to set up from the beginning Step 1 Check the basic items for Wi Fi Step 2 Solve the problem using IJ Network Device Setup Utility Items to check for Wi Fi Step 1 Check the...

Page 328: ...on on the printer If icon is displayed icon indicates that the wireless router and the printer are not connected Reconsider the locations of the wireless router and the printer Checking the location o...

Page 329: ...n regard to starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility Once revised try to set up from th...

Page 330: ...and connect to the printer For details refer to the instruction manual supplied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure th...

Page 331: ...2 Turn off printer 3 Shut down computer After shutting down restart your computer and install the latest MP Drivers downloaded in step 1 331...

Page 332: ...icon is not displayed from the setup menu select Device settings LAN settings Wi Fi Wi Fi enab disable and then select Enable If the icon is displayed see the following check to make sure whether pri...

Page 333: ...at emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Check the sign...

Page 334: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 334...

Page 335: ...a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN Wi Fi Cannot Connect to a Printer through Wireless Direct Cannot Print Scan through Network Cannot Connect to...

Page 336: ...reless router is too far wireless communication becomes poor Place the printer and wireless router close to each other Check5 Make sure wireless signal is strong Monitor signal status and move printer...

Page 337: ...s Direct Check1 Check printer settings Select Device settings LAN settings Wireless Direct Switch WL Direct in this order and select Yes Check2 Check the settings of your device smartphone tablet Make...

Page 338: ...t does not allow more than 5 devices to be connected Cannot Print Scan through Network Check1 Make sure the computer is connected to the wireless router For more on how to check the computer settings...

Page 339: ...WEP Key Set for Wireless Router Unknown Cannot Connect For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your...

Page 340: ...word generated by the wireless router For Windows When the WEP Details screen appears after you click Search on the Network Settings Wi Fi screen in IJ Network Device Setup Utility follow the on scree...

Page 341: ...ce Setup Utility If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Com...

Page 342: ...omputer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer...

Page 343: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 343...

Page 344: ...IJ Network Device Setup Utility Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer follow the instructions below For Windows 1 Select Command Pr...

Page 345: ...For macOS 1 Start Network Utility as shown below Select Computer from Go menu of Finder double click Macintosh HD System Library CoreServices Applications Network Utility 2 Click Ping 3 Make sure Sen...

Page 346: ...n is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings inf...

Page 347: ...the printer making printing or scanning operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults click here and redo setup...

Page 348: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 348...

Page 349: ...o resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer o...

Page 350: ...match with those of the wireless router Check5 Make sure the printer is not placed too far away from the wireless router If the distance between the printer and wireless router is too far wireless co...

Page 351: ...ce For details refer to your device s instruction manual or visit the manufacturer s website To check the network name SSID for Wireless Direct specified for the printer display it using the operation...

Page 352: ...Printing Problems Printer Does Not Print Ink Does Not Come Out Ink Runs Out Fast Printer Does Not Pick up or Feed the Paper No Paper Error Printout Results Are Unsatisfactory 352...

Page 353: ...y there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer w...

Page 354: ...mputer set your printer as default printer to make the one selected by default For macOS Make sure your printer s name is selected in Printer in the Print dialog Note If multiple printers are register...

Page 355: ...re the print head is installed properly Next push the joint buttons B firmly to the end Important Make sure that the orange label and the protective tape have been removed when installing the print he...

Page 356: ...step Step2 Clean the print head After cleaning the print head print the nozzle check pattern and check the result From the printer Cleaning the Print Head From the computer For Windows Clean the prin...

Page 357: ...sume ink so perform it only when necessary How to Perform Ink Flush If the nozzle check pattern is not printed correctly even after performing ink flush check the installing condition of the print hea...

Page 358: ...Ink Runs Out Fast After you refill the ink tank the printer takes in ink from the ink tank and ink flows into the printer Ink may seem to run out fast due to this procedure 358...

Page 359: ...paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper Check3 Is paper too thick or curled Unsupported Media Types Check4 W...

Page 360: ...ert the paper so that your hand does not directly touch the part in the center of the rear tray when removing the foreign object 4 Remove foreign object by hand with paper inserted Put your hand betwe...

Page 361: ...may cause the ink to leak Check7 Clean paper feed roller Cleaning Paper Feed Rollers If the measures above do not solve the problem contact your nearest Canon service center to request a repair Import...

Page 362: ...ed paper The method for checking the paper and print quality settings differs depending on what you are using your printer for Copying Printing Check the settings using the operation panel Setting Ite...

Page 363: ...the sections below See also the sections below Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Colors Are Unclear Lines Are Misaligned Distorted Paper Is Smudged Pr...

Page 364: ...Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Printing Is Blurry Colors Are Wrong 364...

Page 365: ...te Streaks Appear Check1 Make sure joint button is not lifted up Push the print head locking cover A to make sure the print head is installed properly Next push the joint buttons B firmly to the end 3...

Page 366: ...the pattern From the printer Printing the Nozzle Check Pattern From the computer For Windows Printing a Nozzle Check Pattern For macOS Printing a Nozzle Check Pattern If the pattern is not printed cor...

Page 367: ...print head Check Installation of Print Head Important Performing ink flush when the remaining ink level is not enough may damage the printer Before performing ink flush check the remaining ink level...

Page 368: ...d it with the side to be copied facing down Loading Originals Check8 Is copy source a printed paper by printer If you use a printout done by this printer as the original print quality may be reduced d...

Page 369: ...e the print head is installed properly Next push the joint buttons B firmly to the end Important Make sure that the orange label and the protective tape have been removed when installing the print hea...

Page 370: ...rinting the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven Step1 Print the nozzle check pattern After printing the nozzle check pattern examin...

Page 371: ...rove go to the next step Step6 Perform ink flush After performing ink flush print the nozzle check pattern and check the result Ink flush consumes a great amount of ink Frequent ink flush can rapidly...

Page 372: ...e unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your co...

Page 373: ...en using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the...

Page 374: ...ime Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the medi...

Page 375: ...rasion Printing from your computer Windows Check the brightness setting in the printer driver Adjusting Brightness Copying Setting Items for Copying Check6 Is platen glass dirty Clean the platen glass...

Page 376: ...Tool Opening the Maintenance Tool Canon IJ Printer Assistant Tool 3 Select Custom Settings 4 Drag Ink Drying Wait Time slide bar to set the wait time and select OK 5 Check message and select OK For m...

Page 377: ...out Results Are Unsatisfactory Note The direction or pattern of the vertical lines A may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary t...

Page 378: ...Scanning Problems Windows Scanning Problems 378...

Page 379: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 379...

Page 380: ...t the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network...

Page 381: ...er name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant applicatio...

Page 382: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD 382...

Page 383: ...heck3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the problem contact your nearest Canon service center to request a repair Importa...

Page 384: ...ress the OK button 4 Use the button to select OFF and then press the OK button The setting to shut off the power automatically is disabled To disable the setting from the computer For Windows use Cano...

Page 385: ...Scanner Tab 385...

Page 386: ...speed Check Check following to make sure your system environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub s...

Page 387: ...rinter Important Check the orientation of the Type B connector and connect to the printer For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional...

Page 388: ...ect your language 1 Press Setup button and wait a little 2 Press button 1 times and press OK button 3 Press button 5 times and press OK button 4 Use button to select language for LCD and press OK butt...

Page 389: ...Installation and Download Problems Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows 389...

Page 390: ...owing operations to install the MP Drivers 1 Open screen to uninstall MP Drivers For Windows 10 Select Settings Apps For Windows 8 1 Windows 7 Select Control Panel Programs and Features 2 Check if the...

Page 391: ...for your model on the download page of the Canon website After the download is completed overwrite and install the new version of the MP Drivers according to the specified installation procedure Note...

Page 392: ...Errors and Messages Four Digit Alphanumeric Characters Appear on LCD When Error Occurred Message Support Code Appears 392...

Page 393: ...ears on the printer s LCD or your computer screen Some errors may display four digit alphanumeric characters along with the error message The characters represent a support code error number For detai...

Page 394: ...splayed Take the appropriate action described in the message When a Support Code and a Message are displayed on the Computer Screen Windows When a Support Code and a Message are displayed on the Print...

Page 395: ...unplugged while it was on Check the error message that appears on the computer and click OK The printer starts printing See Unplugging the Printer to unplug the printer correctly Writing Error Output...

Page 396: ...to the computer Check2 Make sure printer is properly connected to computer 3 Click General tab and check for a device problem If a device error is shown see Windows Help to resolve it Other Error Mes...

Page 397: ...rs on Printer s LCD and Computer Screen 1000 to 1ZZZ 1000 1070 1200 1215 1300 1366 1368 1431 1432 1470 1471 1472 1473 1476 1496 15A0 15A1 1640 1723 1724 1725 1726 1727 1890 1892 2000 to 2ZZZ 2114 2123...

Page 398: ...6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6D01 7000 to 7ZZZ 7500 7600 7700 7800 A000 to ZZZZ B20B Note For information on how to deal with paper jams see What to Do When Paper Is Jammed 398...

Page 399: ...edure as shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed ins...

Page 400: ...top button to stop the printing before you turn off the printer If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the p...

Page 401: ...lve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it...

Page 402: ...to remove it press the printer s Stop button to stop the printing before you turn off the printer 1 Turn off printer and unplug it 2 Open scanning unit cover Important Do not touch clear film A white...

Page 403: ...head holder hold the top of the print head holder and slide it slowly to the far right or left 4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so...

Page 404: ...print head holder Any small bits of paper left in the printer Any paper left in the left and right empty spaces D in the printer 7 Close scanning unit cover gently To close the scanning unit cover ho...

Page 405: ...ome paper still inside the printer Check the printer again for any remaining bits of paper If the measures above do not solve the problem contact your nearest Canon service center to request a repair...

Page 406: ...properly What to Do Take the corresponding actions below Load paper in the rear tray Loading Plain Paper Photo Paper Loading Envelopes Align the paper guides of the rear tray with both edges of the pa...

Page 407: ...eets of A4 or Letter size plain paper in the rear tray Note After loading the paper align the paper guides of the rear tray with both edges of the paper Press the printer s OK button to cancel the err...

Page 408: ...r feed rollers are dirty What to Do Press the printer s Stop button to cancel printing and then perform the paper feed roller cleaning From Windows Cleaning the Paper Feed Rollers From the printer s o...

Page 409: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not forget to close it such as after refilling ink tanks 409...

Page 410: ...d because the maintenance cartridge is almost full What to Do To perform Ink Flush first turn off the printer and then replace the maintenance cartridge Replacing Maintenance Cartridge Press the print...

Page 411: ...e may not be installed properly or may not be compatible with this printer What to Do Turn off the printer remove the maintenance cartridge and then reinstall it correctly Refer to Replacing Maintenan...

Page 412: ...ect the remaining ink in the ink tank If the remaining ink level is below the lower limit line refill the ink tank with the corresponding color of ink by following the printer s instructions Refilling...

Page 413: ...e maintenance cartridge is not installed What to Do Turn off the printer and then install the maintenance cartridge Refer to Replacing Maintenance Cartridge for details on installing the maintenance c...

Page 414: ...enance cartridge cannot be used This printer cannot use maintenance cartridges that have been installed in other printers What to Do Turn off the printer and then replace with a new maintenance cartri...

Page 415: ...e may not be installed properly or may not be compatible with this printer What to Do Turn off the printer remove the maintenance cartridge and then reinstall it correctly Refer to Replacing Maintenan...

Page 416: ...nd then replace the maintenance cartridge Replacing Maintenance Cartridge Note The condition of the maintenance cartridge when this error is displayed will depend on where and how the printer is used...

Page 417: ...t to Do The printer will not be able to print with a full maintenance cartridge Press the printer s OK button to cancel the error and then prepare a new maintenance cartridge For details on the mainte...

Page 418: ...e scanning unit cover and make sure that shipping tape and protective material have been removed from the print head holder If the shipping tape or protective material is still there remove it and clo...

Page 419: ...ormation on the printer refer to the following Paper Settings If the paper settings specified when printing differ from the paper information for the rear tray registered on the printer the following...

Page 420: ...aper information registered on the printer refer to the following Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Paper Siz...

Page 421: ...the error Contact your nearest Canon service center to request a repair as soon as possible You cannot replace the internal parts of the printer yourself Important Do not tilt the printer when moving...

Page 422: ...nd orientation on the platen Make sure the platen and the print head alignment sheet are not dirty Load A4 or Letter size plain paper in the rear tray Check the print head condition by printing the no...

Page 423: ...ad print head alignment sheet on platen Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press printer...

Page 424: ...3252 Cause The maintenance cartridge is almost full What to Do The printer will not be able to print with a full maintenance cartridge Press the printer s OK button to clear the error message 424...

Page 425: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Change the print settings specified when printing and retry printing 425...

Page 426: ...n the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink...

Page 427: ...n the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink...

Page 428: ...mpediment Important When clearing an impediment to print head holder motion be careful not to touch clear film A white belt B or tubes C If you soil or scratch this part by touching it with paper or y...

Page 429: ...is refilled because it runs out of ink perform ink flush From Windows Cleaning the Print Heads From macOS Cleaning the Print Heads From the operation panel of the printer How to Perform Ink Flush If...

Page 430: ...er Is Jammed Turn off the printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important...

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