(8/80)
QY8-13EX-040
1-2. Operator Call Error (Alarm Lamp Lit In Orange) Troubleshooting
Errors and warnings are displayed by the following ways:
- Operator call errors are indicated by the Alarm lamp blinking in orange, and the error and its solution
are displayed by the cycles of the lamp blinking.
- Messages during printing from a PC are displayed on the printer driver Status Monitor.
- Error codes (the latest five error codes at the maximum) are printed in the "operator call/service call
error record" area in EEPROM Information Print
Buttons valid when an operator call error occurs:
- ON button:
To turn the printer off and on again.
- Black / Color button
*1
:
To clear and recover from an error. In some operator call errors, the error will
automatically be cleared when the cause of the error is eliminated, and pressing the
Black / Color button may not be necessary.
- Stop button
*2
: To cancel the job at error occurrence, and to clear the error.
Cycles
of
lamp
blinking
Error
Error
code
Check points & Solution
2 times No paper
[1000] (1) Paper is not set in the rear tray.
-> Set paper in the rear tray.
(2) The pick-up roller does not operate properly.
-> Replace the pick-up roller ass’y.
(3) The photo interrupter is damaged.
-> Replace the paper end sensor PCB ass’y.
3 times Paper jam
[1300]
(1) Foreign material inside the printer
-> Remove it.
(2) The pick-up roller does not operate properly.
-> Replace the right or left pick-up roller Ass’y.
(3) The PE Lever is damaged.
-> Make a product exchange.
5 times No cartridge
[1471] (1) The cartridge contact or the contact pins of the carriage unit are
smeared.
-> Clean the cartridge contact or the contact pins of the carriage
Unit.
(2) The contact pins of the carriage unit are deformed or damaged.
-> Replace the carriage unit.
If the error still occurs, replace the following:
- Cartridge
Print head temperature
sensor error
[1403]
Non-supported cartridge
[1476] (1) Non-genuine cartridge is installed.
-> Install the supported (Canon-genuine) cartridge.
15 times Cartridge hardware error
[1472] (1) The cartridge is not installed properly.
-> Install it properly.
(2) Foreign material in the area where the cartridge is installed.
-> Remove it.
(3) The cartridge is damaged.
-> Replace it.
If the error still occurs, replace the following:
- Main PCB ass’y
Lighted No ink
[1640] (1) The remaining ink level reaches the ink lower limit line on the ink
tank.
-> Select your visual check or continuous use of the remaining ink
easyfixs.blogspot.com
Summary of Contents for Pixma G1000 series
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