Canon Pixma G1000 series, Service Manual

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QY8-13EX-040
1
) Service mode operation using the Service Tool on the connected PC
i. When a button is clicked in the Service Tool dialog box, that function is performed. During
operation of the selected function, all the Service Tool buttons are dimmed and inactive.
ii. When the operation is completed, "A function was finished." is displayed, and another function
can be selected.
If a non-supported function is selected, "Error!" is displayed. Click
OK in the error message dialog
box to exit the error.
2
) Multiple Use of Service Tool
In Service Tool version 4.710 and later, multiple Service Tools can be launched and used at the same
time on one PC for connected printers when they are started in the service mode.
Procedures:
(1) Connect a printer to the PC with a USB cable.
(2) Start the printer in the service mode. The Power lamp will blink. Wait until it stays lit, then launch the
Service Tool.
(3) When the Service Tool is launched, the model name and the printer serial number are displayed at the
top of the Service Tool window.
Restrictions:
- After connecting the printer to the PC with a USB cable and starting the printer in the service mode,
launch the Service Tool after the PC recognizes the printer.
- At the top of the Service Tool window, the model name and serial number of the connected printer is
displayed to identify each combination of Service Tool and printer.
For the 2009 or earlier printers, the model name is indicated as “Device” and the USB serial number is
displayed instead of the printer serial number.
If the main PCB ass’y is replaced in servicing, no serial number will be displayed (the serial number will
be blank).
- If the USB cable between the printer and the PC is disconnected during use of the Service Tool, that
Service Tool will not recognize the printer thereafter even if the printer is re-connected.
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