CHAPTER 11 TROUBLESHOOTING
COPYRIGHT © 1997 CANON INC. CANON NP6330 REV.0 MAY 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)
11-185
D. Sorter Self Diagnosis
n
Resetting the Errors
1. If the copier is in the middle of operation,
q
It turns on the “Jam indicator”.
w
Turn off and on the power switch removing the jam.
e
The copier runs a self check. It is reset if the result is good. If the result is not good,
it enters down state*, indicating ‘E5XX’; on the control panel.
2. If the copier is not operating,
q
Jam indicator indicates.
w
When the power has been turnd off and then on again, it runs a self check. it is reset
if the result is good. If the result is not good, it enters down state*, indicating ‘E5XX’;
on the control panel.
•
Down State
q
It indicates ‘E5XX’.
w
When the sorter has been detached**, it is ready for operation unless a mode
requiring the sorter is selected.
n
The copier will be reset if the result of a self check after the power has been turned
off and then on again is good even in down state. (This is with the sorter connected
to the copier.)
* State in which an error code is indicated.
** Turn off the joint sensor. The connector may remain connected.
Code
Cause
•CPU or communication IC
on sorter controller (faulty)
•Feeder motor (fails to rotate)
•Stapler guide bar swing
motor (fails to rotate)
•Stapler unit swing motor
(fails to rotate)
•Bin shift motor (fails to
rotate)
•Bin motor (faulty)
•Lead cam drive gear (wrong
installation)
Timing
An error has occurred in the
communication between the sorter and
the copier.
The clock signal from the motor remains
off for 250 msec.
The home position sensor does not turn
off when 2560 pulses of the motor drive
signal have been generated.
•The stapler unit swing sensor does not
turn off within 500 msec after the motor
drive signal has been generated.
•The stapler unit swing sensor does not
turn on within 1000 msec after it has
turned off.
•The lead cam home position sensor
does not turn off within 2000 msec after
the motor drive signal has been
generated.
•The lead cam home position sensor
does not turn on within 2000 msec after
it has turned off.
The lead cam position sensor does not
turn on within 1.0 sec after it has turned
off.
E500
E510
E530
E531
E540
E541