CHAPTER 10 TROUBLESHOOTING
COPYRIGHT © 1999 CANON INC. CANON NP6317 REV.0 APR. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
10-53
26. 8
indicator does not go ON
27. 8
indicator goes ON when paper feeding is normal
28.
indicator does not GO on when there is no toner
Action
Connect J39 securely.
Check the wiring from
the DC controller PCB to
TS1 and check the
movement of the stirring
rod inside the black de-
veloping assembly. If
these are normal, replace
the black toner level sen-
sor (TS1).
End.
Replace the DC control-
ler PCB.
Result
No
No
Yes
No
Check
Is the connector J39 of the pin inside the
upper front cover connected?
Set the meter to the 12VDC range. Con-
nect the (+) lead to J304-2 (BTEP) and the
(-) lead to J304-1 (GND) on the DC con-
troller PCB. Is the voltage approx. 0V?
Does the problem disappear when the con-
trol panel is replaced?
Procedure
1
2
3
Cause/Problem
area
Connector
connection
Black
toner level
sensor (TS1)
Control panel
DC controller
PCB
Action
Continue from step 3.
Replace the jam sensor.
Replace the DC control-
ler PCB.
End.
Replace the DC
contorller PCB.
Result
Yes
No
Yes
Yes
No
Check
Does the copying operation stop when a
jam occurs?
Are the following sensors functioning nor-
mally?
(See p. 10-20.)
• Pre-registration paper sensor (Q2)
• Delivery paper sensor (Q8)
Does the trouble disappear when the con-
trol panel is replaced?
Procedure
1
2
3
Cause/Problem
area
Jam sensor
DC controller
PCB
Control panel
DC controller
PCB
Action
Replace the jam sensor.
Replace the DC control-
ler PCB.
Result
No
Yes
Check
Are the following sensors functioning nor-
mally?
(See p. 10-20.)
• Pre-registration paper sensor (Q2)
• Delivery paper sensor (Q8)
Procedure
1
Cause/Problem
area
Jam sensor
DC controller
PCB
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