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10
Troubleshooting
If any trouble occurs during use of the battery,
determine its cause and take an appropriate
remedial action as explained below.
Battery is Connected but Printer
Does Not Operate
An attempt is made to print data after connecting
the battery to the printer, but the printer does not
operate.
• Is the battery connected securely?
Check that the battery is securely connected to
the printer.
• Is the charge level of the battery pack OK?
Check the charge lamp on the battery
attachment. If the charge lamp flashes green
quickly, the charge level of the battery pack is
low.
Charge the battery pack.
For the charge lamp indication, see below.
Charge Lamp is Lit or Flashing
Charge lamp
Charge level/Action
The lamp stays green.
Fully charged.
The lamp flashes green
slowly.
Charge remaining.
The lamp flashes green
quickly.
Charging is required.
See “Charging the Battery”.
(The printer status monitor
displays a message
prompting you to charge the
battery.)
The lamp flashes red
and green alternately.
The battery pack may be
faulty.
Turn off the printer, and
disconnect the AC adapter
and the battery from the
printer. After that reconnect
them and turn on the
printer.
If the same error occurs,
contact your Canon service
representative.
The charge lamp flashes
only when the AC adapter is
connected to the printer.
For details on the printer status monitor, refer to the
manual of the printer.
Note
The battery condition is indicated when the
battery is used under the following situations:
• The battery is connected to the printer.
Charging the Battery
To operate the printer from the battery, the battery
pack must be charged fully. Since the battery pack is
not charged when it is purchased, charge it following
the procedure explained below.
To charge the battery, load the battery pack in the
battery attachment, and attach it to the printer.
For procedures, see “Attaching the Battery to the
Printer”.
Important
Do not connect the AC adapter to the printer
before attaching the battery to the printer. If you
attach or remove the battery with the AC adapter
connected, charging may not start. In this case,
disconnect the AC adapter from the printer and
then reconnect it.
1
Plug the power cord into the AC adapter,
and then connect the AC adapter to the
printer.
2
Plug the power cord into a power outlet.
The charge lamp starts flashing red, and
charging of the battery pack starts. The charging
progress is indicated by the charge lamp. When
the lamp turns off, charging of the battery pack is
complete. See below.
Charge lamp
Progress
The lamp flashes red.
Insufficiently charged.
The lamp turns off.
Fully charged.
Notes
• Charge the battery pack at a place where
the ambient temperature is between 5°C and
35°C/41°F and 95°F. If the temperature is outside
this range, charging of the battery pack may not
progress or the performance may be degraded. If
the ambient temperature is low, the charging time
may become longer. If charging still takes a long
time (about 5 to 6 hours) even though printing is
not activated while the battery is being charged,
the ambient temperature may not be between
5°C and 35°C/41°F and 95°F.
• While the battery pack is being charged, the
charge lamp flashes or turns off to indicate the
charging progress even if the printer is turned off.
• You can use the printer while charging the
battery. In this case, the charging time becomes
longer because charging is interrupted during
printing. The charge lamp flashes red.
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