Canon LiDE 300 Page 74 Online Manual Download

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Scanning Does Not Start / Scanning Does Not Complete

Check

Your scanner may be locked.

If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position

(

), then reconnect the USB cable.

Refer to the printed manual: Getting Started for how to unlock the scanner.

Summary of Contents for LiDE 300

Page 1: ...LiDE 300 Online Manual English ...

Page 2: ...rt of Scanner 43 Legal Limitations on Use of Your Product and Use of Images 44 Main Components 45 Specifications 47 Scanning from Computer macOS 49 Scanning According to Item Type or Purpose IJ Scan Utility Lite 50 IJ Scan Utility Lite Features 51 Scanning Easily Auto Scan 53 Scanning Documents and Photos 55 Scanning Tips 56 Positioning Originals Scanning from Computer 57 Scanning Using the Scanne...

Page 3: ...ond Scanner Connection Screen 68 Cannot Communicate with Scanner via USB 70 Scanning Problems macOS 71 Scanning Problems 72 Error Message Is Displayed 73 Scanning Does Not Start Scanning Does Not Complete 74 Items Cannot Be Scanned Correctly 75 Scanner Does Not Work 76 ...

Page 4: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 4 ...

Page 5: ...sonal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining ba...

Page 6: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 6 ...

Page 7: ...filiates in the USA and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list o...

Page 8: ...as indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this L...

Page 9: ...k excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the follo...

Page 10: ...g such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright ...

Page 11: ...mbridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Re...

Page 12: ...TS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with...

Page 13: ...ECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 ...

Page 14: ... DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISI...

Page 15: ...s in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PRO...

Page 16: ...copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice s...

Page 17: ...ight notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this soft...

Page 18: ...ifications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright year The FreeType Project www freetype org All right...

Page 19: ...l copies of source files o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not jus...

Page 20: ...hout modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation or other materials provided with the distribution N...

Page 21: ...Placing Items Place the Item on the Platen Items You Can Place How to Place Items 21 ...

Page 22: ...wing when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original 2 Close the document cover gently Important After placing the item on the pl...

Page 23: ... Printed photo postcard business card or disc BD DVD CD etc Size width x height Max 8 5 x 11 7 inches 21 6 x 29 7 cm Placing the Item to Be Aligned with the Alignment Mark When scanning documents magazines or newspapers When scanning by specifying a standard size A4 Letter etc Place the item with the side to scan facing down and align it with the alignment mark Portions placed on the diagonally st...

Page 24: ...ed area cannot be scanned Placing Multiple Items When scanning multiple printed photos postcards or business cards Place the items at least 0 4 inch 1 cm away from the edges of the platen with the side to scan facing down Place them at least 0 4 inch 1 cm apart from each other as well You can place up to four E sized or L sized items or two 2L sized or postcard sized items Portions placed on the d...

Page 25: ...ected automatically by the Skew Correction function Slanted photos with a long edge of approximately 7 1 inches 18 cm or more cannot be corrected Non rectangular or irregular shaped photos such as photos that have been cut to various shapes may not be scanned correctly 25 ...

Page 26: ...re with a soft dry cloth Wipe thoroughly especially the glass surface so as not to leave any residue Important Do not press the document cover or platen heavily The glass may break and cause injury Wipe off moisture thoroughly Scanning with moisture left on the glass surface and document cover may affect the image Do not wet the connectors or metal parts on the rear side of the machine If they get...

Page 27: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 27 ...

Page 28: ...roduct under this condition may result in fire or electrical shock When not in use for extended periods unplug the USB cable for safety General Notices Choosing a location Do not install the scanner in a location that is unstable or subject to excessive vibration Do not install the scanner in locations that are very humid or dusty in direct sunlight outdoors or close to a heating source To avoid t...

Page 29: ...wo ends when carrying it Do not place any objects on the scanner especially paper clips staples and other metallic part or containers filled with alcohol thinners or other flammable liquid Always release the scanner lock before connecting the scanner to a computer Running the scanner while it is locked will damage the scanner When loading a thick book on the platen glass do not press hard on the d...

Page 30: ...ons However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separa...

Page 31: ...sche Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gemäß der EU Richtlinie über Elektro und Elektronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch ...

Page 32: ...n geautoriseerd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in elektrische en elektronische ...

Page 33: ...ació sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per la RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per ...

Page 34: ...rodutos REEE vá a www canon europe com weee Gælder kun i Europæiske Union og EØS Norge Island og Liechtenstein Dette symbol angiver at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf direktivet om affald af elektrisk og elektronisk udstyr WEEE 2012 19 EU og gældende national lovgivning Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted f eks i o...

Page 35: ...ov Produktet må leveres til et dertil egnet innsamlingspunkt det vil si på en autorisert en til en basis når du kjøper et nytt lignende produkt eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr EE utstyr Feil håndtering av denne typen avfall kan være miljø og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE utstyr Sam...

Page 36: ...ha mer information om var du kan lämna den kasserade produkten för återvinning För mer information om inlämning och återvinning av WEEE produkter se www canon europe com weee Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice o OEEZ 2012 19 EU a podle vnitrostátních právních předpisů nemá být tento výrobek likvidován s odpadem z domácností Tento výrobe...

Page 37: ...dukt lub do autoryzowanego punktu gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie Jednocześnie pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorz...

Page 38: ...tīvai 2012 19 ES par elektrisko un elektronisko iekārtu atkritumiem EEIA un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties izmetot to kopā ar sadzīves atkritumiem Šis izstrādājums ir jānodod piemērotā savākšanas vietā piemēram apstiprinātā veikalā kur iegādājaties līdzīgu jaunu produktu un atstājat veco vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu pārstrāde...

Page 39: ...ravnih virov Če želite več informacij o tem kje lahko odložite odpadno opremo za recikliranje pokličite občinski urad komunalno podjetje ali službo ki skrbi za odstranjevanje odpadkov ali si oglejte načrt OEEO Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO obiščite www canon europe com weee Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Този с...

Page 40: ...com weee Samo za Europsku uniju i EEZ Norveška Island i Lihtenštajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi 2012 19 EC i vašem nacionalnom zakonu Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada npr na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjes...

Page 41: ... ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje vas molimo da kontaktirate lokalne gradske vlasti komunalne službe odobreni plan reciklaže ili Gradsku čistoću Za više informacija o vraćanju i recikliranju WEEE proizvoda posetite stranicu www canon europe com weee 41 ...

Page 42: ...Handling Precautions Precautions for Safe Transport of Scanner Legal Limitations on Use of Your Product and Use of Images 42 ...

Page 43: ...ve materials If a shipping agent is handling transport of the scanner have its box marked FRAGILE or HANDLE WITH CARE with the bottom of the scanner facing down 1 Disconnect the USB cable 2 Secure the document cover with adhesive tape to keep it closed 3 Move the scanner lock switch at the bottom of the scanner in the direction of the lock mark to lock it and then pack it in a bag 4 Cover scanner ...

Page 44: ...ey orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certific...

Page 45: ...canning Unit The main part of the scanner that emits light and scans items C Platen Place the item to be scanned D Alignment Mark Align a corner of the item with this mark E Scanner Buttons You can scan easily according to your purpose by simply pressing a button 45 ...

Page 46: ...pter or power cord is required When you connect a computer and the scanner with the USB cable and turn on the computer the scanner also turns on The scanner is designed to produce optimal results when connected to a USB 3 0 or higher port with the supplied USB cable Connect the USB cable supplied with the scanner to a USB 3 0 or higher port The supplied USB cable is for the scanner only It cannot ...

Page 47: ...n In operation max Approx 4 5 W Stand by Approx 0 3 W 5 External dimensions Approx 9 9 W x 14 5 D x 1 7 H inches 250 x 367 x 42 mm Weight Approx 3 6 lbs 1 7 kg 1 Optical resolution represents the maximum sampling rate based on ISO 14473 2 The 48 bit output is supported only when using the TWAIN driver for Windows 3 The scanner is designed to produce optimal results when connected to a USB 3 0 or h...

Page 48: ...nstallation The necessary amount of hard disk space may be changed without notice Display XGA 1024 x 768 An internet connection is required to view the Online Manual In Windows a CD ROM or internet connection is required to install the software Some functions are not available with Windows Media Center Windows The TWAIN driver ScanGear is based on the TWAIN 1 9 Specification and requires the Data ...

Page 49: ...macOS Scanning According to Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Scanning Tips Positioning Originals Scanning from Computer 49 ...

Page 50: ... Item Type or Purpose IJ Scan Utility Lite IJ Scan Utility Lite Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Important Available functions and settings vary depending on your scanner or printer 50 ...

Page 51: ...magazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility Lite main screen see IJ Scan Utility Lite Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folder is the Pictures folder For how to specify a folder see Settings Dialog A...

Page 52: ...Note To set the applications to integrate with see Settings Dialog 52 ...

Page 53: ...itish background Items printed on white paper hand written text business cards and other unclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Check that scanner or printer is turned on 2 Place items on platen or ADF Positioning Originals Scanning from Computer 3 Start IJ Scan Utility Lite 4 Click Auto Scanning starts Note To cance...

Page 54: ...Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 54 ...

Page 55: ...ility Lite 3 To specify the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog Note Once settings are made in the Settings dialog the same settings can be used for scanning from the next time In the Settings dialog specify image processing settings such as slant correction set where to save the scanned images and more as needed When setting is compl...

Page 56: ...Scanning Tips Positioning Originals Scanning from Computer 56 ...

Page 57: ...DF Auto Document Feeder Placing Items When Using Stand Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important Depending on your model the function to scan by automatically detecting the item type and size does not appear When scanning by specifying the paper size align an upper corner of the item with the corner at the arrow alignmen...

Page 58: ...ees or less are cor rected automatically Important Inkjet All In One printer For the portions in which items cannot be scan ned click Home to return to the top page of the Online Manual for your model and search for Loading Originals Personal scanner For the portions in which items cannot be scan ned click Home to return to the top page of the Online Manual for your model and search for Items You ...

Page 59: ... document until it stops 5 Adjust document guide B to match width of document Do not slide the document guide too hard against the document The document may not be fed properly Note When scanning duplex documents place the front sides facing up They will not be scanned correctly if placed the other way around Placing Items When Using Stand 1 Place item on platen 1 Open the document cover 59 ...

Page 60: ...m the left edge of the platen or B 0 106 inch 2 7 mm from the front edge cannot be scanned 2 Gently close document cover While scanning hold the document cover gently with your hand to keep it closed Important Keep these points in mind when using the scanner in the upright position Do not subject the scanner to vibration during operation The correct image results may not be obtained for example im...

Page 61: ... The item type may not be detected automatically In that case specify the item type in IJ Scan Utility and scan 61 ...

Page 62: ...nning Items and Saving the Scanned Images AUTO SCAN Button Scanning and Printing Copying Items COPY Button Scanning and Attaching Items to E Mail SEND Button Scanner Button Settings Windows Scanner Button Settings macOS Scanner Button Settings via IJ Scan Utility Scanner Button Settings via IJ Scan Utility Lite 62 ...

Page 63: ...ner Button Settings macOS PDF Button Scans items and easily creates PDF files then saves them AUTO SCAN Button Detects the item type automatically and saves them to a computer COPY Button Scans items and prints them on a printer SEND Button Scans items and attaches the scanned images to an e mail or sends them to an application Note You can specify how IJ Scan Utility IJ Scan Utility Lite responds...

Page 64: ...save scanned images as PDF files 1 Place the Item on the Platen Windows Positioning Originals Scanning from Computer macOS Positioning Originals Scanning from Computer 2 Press PDF button Scanning starts The scanned images are automatically saved as PDF files 64 ...

Page 65: ...n the Platen Windows Positioning Originals Scanning from Computer macOS Positioning Originals Scanning from Computer 2 Press the AUTO SCAN button Scanning starts Note Scanned images are saved in the folder set for Save in in the Settings AUTO SCAN dialog box displayed by clicking Settings In the Settings AUTO SCAN dialog box you can also make advanced scan settings 65 ...

Page 66: ...Connection Scanner Connection Problems Scanning Scanning Problems Windows Scanning Problems macOS Installation Installation and Download Problems Troubleshooting 66 ...

Page 67: ...Scanner Connection Problems Cannot Proceed beyond Scanner Connection Screen Cannot Communicate with Scanner via USB Scanner Connection Method 67 ...

Page 68: ... Connection Method Check 2 Disconnect the USB cable from the scanner and the computer and then connect it again Important In macOS check that a lock icon is displayed at the bottom left of the Printers Scanners screen If the lock icon is locked click it to unlock The administrator name and password are required to unlock Check 3 If you cannot resolve the problem follow the procedure below to start...

Page 69: ...e Creation of Shortcut to Online Manual screen appears 3 Select Create shortcut or Do not create shortcut checkbox and then click Next The Installation completed successfully screen appears 4 Click Exit to exit setup 5 Disconnect USB cable 6 Restart your computer 7 Make sure that you have no application running 8 Perform setup from this web page 69 ...

Page 70: ... port with the supplied USB cable Connect the USB cable supplied with the scanner to a USB 3 0 or higher port The supplied USB cable is for the scanner only It cannot be used for other devices Connect the Mini B side to the scanner For details see Scanner Connection Method Check 2 Your scanner may be locked If IJ Scan Utility Lite or the application is running exit it Slide the scanner lock switch...

Page 71: ...Scanning Problems macOS Scanning Problems 71 ...

Page 72: ...Scanning Problems Error Message Is Displayed Scanning Does Not Start Scanning Does Not Complete Items Cannot Be Scanned Correctly Scanner Does Not Work 72 ...

Page 73: ...anner may be locked If IJ Scan Utility Lite or the application is running exit it Slide the scanner lock switch to the release position then reconnect the USB cable Refer to the printed manual Getting Started for how to unlock the scanner 73 ...

Page 74: ...heck Your scanner may be locked If IJ Scan Utility Lite or the application is running exit it Slide the scanner lock switch to the release position then reconnect the USB cable Refer to the printed manual Getting Started for how to unlock the scanner 74 ...

Page 75: ...r scanner may be locked If IJ Scan Utility Lite or the application is running exit it Slide the scanner lock switch to the release position then reconnect the USB cable Refer to the printed manual Getting Started for how to unlock the scanner 75 ...

Page 76: ... it from the USB hub and connect it to a USB port on the computer Check 3 Restart the computer Check 4 Your scanner may be locked If IJ Scan Utility Lite or the application is running exit it Slide the scanner lock switch to the release position then reconnect the USB cable Refer to the printed manual Getting Started for how to unlock the scanner 76 ...

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