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If you think there is a problem with the camera, first check the following. If the
items below do not solve your problem, contact a Canon Customer Support
Help Desk as listed on the included customer support list.
Power
You pressed the ON/OFF button, but nothing happened.
•
Confirm that the battery is the correct type, and is not depleted
(p. 16)
.
•
Confirm that the battery is properly inserted
(p. 18)
.
•
Confirm that the memory card/battery cover is securely closed
(p. 18)
.
•
If the battery terminals are dirty, battery performance will decrease. Clean the terminals
with a cotton swab and re-insert the battery several times.
Battery is consumed quickly.
•
Battery performance decreases at low temperatures. Warm the battery, for example, by
placing it in your pocket with the terminal cover on.
Lens will not retract.
•
Do not open the memory card/battery cover while the power is on. After closing the
memory card/battery cover, turn the power on then back off
(p. 18)
.
TV Output
Image is distorted or not showing on TV
(p. 134)
.
Shooting
Cannot shoot.
•
When in Playback mode
(p. 22)
, press the shutter button halfway
(p. 24)
.
Screen does not display properly in dark places
(p. 45)
.
Screen does not display properly while shooting.
Please note, the following will not be recorded in still images, but will be recorded in
movies.
•
When shooting under fluorescent or LED lighting, the screen may flicker, and a
horizontal bar may appear.
A flashing
h
appears on the screen and the shot cannot be taken even
though the shutter button was pressed fully
(p. 27)
.
appears when the shutter button is pressed halfway
(p. 54)
.
•
Set the [IS mode] to [Continuous]
(p. 173)
.
•
Set the flash to
h
(p. 85)
.
•
Increase the ISO speed
(p. 88)
.
•
Attach the camera to a tripod. Additionally, you should set the [IS Mode] to [Off] when
shooting with a tripod
(p. 173)
.
Troubleshooting
Summary of Contents for IXUS310HS
Page 62: ...62 ...
Page 82: ...82 ...
Page 106: ...106 ...
Page 107: ...107 Getting More Out of Your Camera This chapter explains how to shoot in M and B modes 6 ...
Page 197: ...Menus 197 4 T Y w O P t Selectable or set automatically Not selectable ...