Canon iPF720 - imagePROGRAF Color Inkjet Printer Service Manual Download Page 32

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Chapter 1

1-18

T-1-4

First Level

Second Level

Third Level Fourth

Level Fifth

Level

[Media Menu]

[Roll Media Type](*1)

[HW Glossy Photo2](*5)

[HW SemiGl Photo2](*5)

[Syn. Paper](*5)

[Poster Semi-Gl](*5)

[Adh. Syn. Paper](*5)

[Proofing Paper](*5)

[News Proof 1](*5)

[News Proof 2](*5)

[Colored Coated](*5)

[CAD Trace Paper](*5)

[CAD Matte Film](*5)

[CAD Clear Film](*5)

Special # Here, the number is 1
to 5(*5)

[Chk Remain.Roll]

[Off]*

[On]

[Roll Length Set](*2)

[### m]

[### feet](*9)

[Paper Details]

(The paper type is displayed
here.) (*5)

[Roll DryingTime]

[Off]

[30 sec.]

[1 min.]

[3 min.]

[5 min.]

[10 min.]

[30 min.]

[60 min.]

[Scan Wait Time]

[Off]

[1 sec.]

[3 sec.]

[5 sec.]

[7 sec.]

[9 sec.]

[Feed Priority]

[Automatic]*

[Band Joint]

[Print Length]

[Adjust Length]

-0.70 to 0.70

[Head Height]

[Automatic]*

[Highest]

[High]

[Standard]

[Low]

[Lowest]

Summary of Contents for iPF720 - imagePROGRAF Color Inkjet Printer

Page 1: ...Mar 10 2008 Service Manual iPF700 series iPF720 ...

Page 2: ......

Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

Page 6: ......

Page 7: ...ain Menu 1 16 1 7 Safety and Precautions 1 31 1 7 1 Safety Precautions 1 31 1 7 1 1 Moving Parts 1 31 1 7 1 2 Adhesion of Ink 1 32 1 7 1 3 Electric Parts 1 33 1 7 2 Other Precautions 1 34 1 7 2 1 Printhead 1 34 1 7 2 2 Ink Tank 1 35 1 7 2 3 Handling the Printer 1 35 1 7 3 Precautions When Servicing Printer 1 37 1 7 3 1 Notes on the Data Stored in the Printer 1 37 1 7 3 2 Confirming the Firmware Ve...

Page 8: ... Controller 2 34 2 4 2 1 Main controller components 2 34 2 4 3 Carriage Relay PCB 2 35 2 4 3 1 Carriage relay PCB components 2 35 2 4 4 Head Relay PCB 2 35 2 4 4 1 Head relay PCB components 2 35 2 4 5 Maintenance Cartridge Relay PCB 2 36 2 4 5 1 Maintenance cartridge relay PCB components 2 36 2 4 6 Power Supply 2 36 2 4 6 1 Power supply block diagram 2 36 2 5 Detection Functions with Sensors 2 37 ...

Page 9: ...4 4 5 3 Procedure after Replacing the Feed Roller or Feed Roller Encoder 4 24 4 5 4 Procedure after Replacing the Head Management Sensor 4 24 Chapter 5 MAINTENANCE 5 1 Periodic Replacement Parts 5 1 5 1 1 Periodic Replacement Parts 5 1 5 2 Consumable Parts 5 1 5 2 1 Consumable Parts 5 1 5 3 Periodic Maintenance 5 2 5 3 1 Periodic Maintenance 5 2 Chapter 6 TROUBLESHOOTING 6 1 Troubleshooting 6 1 6 ...

Page 10: ... Modes for Servicing 7 20 Chapter 8 ERROR CODE 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Table 8 2 8 2 1 Warnings 8 2 8 3 Error Table 8 3 8 3 1 Error Code List 8 3 8 4 Sevice Call Table 8 8 8 4 1 Service Call Errors 8 8 ...

Page 11: ...Chapter 1 PRODUCT DESCRIPTION ...

Page 12: ......

Page 13: ... Front 1 13 1 5 2 Rear 1 14 1 5 3 Carriage 1 14 1 6 Basic Operation 1 15 1 6 1 Operation Panel 1 15 1 6 2 Main Menu 1 16 1 7 Safety and Precautions 1 31 1 7 1 Safety Precautions 1 31 1 7 1 1 Moving Parts 1 31 1 7 1 2 Adhesion of Ink 1 32 1 7 1 3 Electric Parts 1 33 1 7 2 Other Precautions 1 34 1 7 2 1 Printhead 1 34 1 7 2 2 Ink Tank 1 35 1 7 2 3 Handling the Printer 1 35 1 7 3 Precautions When Ser...

Page 14: ......

Page 15: ...printer is a desktop product that delivers its output on roll media or cut sheets F 1 1 T 1 1 1 Top Cover 9 USB Port 2 Upper Left Cover 10 Power Supply Connector 3 Stand option 11 Roll Holder Set 4 Output Stacker included with stand 12 Printhead 5 Operation Panel 13 Ink Tank 6 Ink Tank Cover 14 Power Cord 7 Expansion Board Slot 15 Cleaner Brush 8 Ethernet Connector 7 8 9 10 11 12 13 14 15 2 1 3 4 ...

Page 16: ...t of a TCP IP network plus optional support of IEEE1394 Functional enhancements new to this model include Hard disk drive mounted for greater ease of job management and for driving on night time 1 2 2 Printhead 0013 2741 The printhead that mounts on the carriage is an integrated six color disposable printhead It has 5 120 nozzles for MBK and 2 560 nozzles for each additional color arranged in a zi...

Page 17: ...isposable Replace the cutter unit when it gets dull F 1 4 1 2 5 Roll Holder 0017 4103 The printer comes with a roll holder for 2 inch paper tube and 3 inch paper tube attachment The roll holder clamps the paper tubes of roll media with an outside diameter of 150 mm or less from inside F 1 5 ...

Page 18: ...without having to wait for its retransmission from the host computer Saving print jobs will offer the following benefits Eased computer workload A print job may be automatically preserved to the hard disk when printing or may be preserved to the hard disk without printing A print job preserved can be printed in as many copies as needed without having to use the host computer Reprinting after error...

Page 19: ...colors mat black black cyan magenta and yellow They are the same the same as the ones that come with the printer Usable for six months after unpacking The ink tank that can be used with this printer is labeled A F 1 10 c Maintenance cartridge The expendable maintenance cartridge is the same as the one that comes with the printer The maintenance cartridge is furnished with a shaft cleaner F 1 11 ...

Page 20: ... top bottom and left and right margins The printable area may vary with each type of paper media used Width of media allowing borderless printing 36 914mm A0 841mm B1 728mm 24 610mm A1 594mm B2 515mm 16 407mm 14 356mm 10 524mm Media type allowing borderless printing Heavyweight Coated Paper Premium Matte Paper Glossy Photo Paper Semi Glossy Photo Paper Extra Heavyweight Coated Paper Heavyweight Gl...

Page 21: ...th sensor Yes Slant sensor Yes Paper release lever position sensor Yes Roll media bottom sensor Yes Remaining roll media sensor Yes Feed roller rotation sensor Yes Operating noise Sound pressure level 52dB A or less operating 35dB or less idle Acoustic power level 6 6 Bels Operating environment Temperature 15 to 30 degrees centigrade Humidity 10 to 80 without dew condensation Print quality guarant...

Page 22: ...nal 1200x1200 BK Standard 1 Bi directional 1200x1200 BK High 2 Single directional 1200x1200 BK Image Draft 1 Bi directional 1200x1200 BK Standard 2 Bi directional 1200x1200 BK High 4 Bi directional 1200x1200 BK Economy Bond Paper Office Document Standard 1 2 Bi directional 1200x1200 BK Line Document Text Draft 1 Bi directional 1200x1200 BK Standard 1 Bi directional 1200x1200 BK High 2 Single direc...

Page 23: ...oated Paper Line Document Text Draft 1 Bi directional 1200x1200 MBK Standard 2 Bi directional 1200x1200 MBK High 4 Bi directional 1200x1200 MBK Image Standard 4 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 12 Bi directional 2400x1200 MBK LightWeight Coated Paper J80270 90g Line Document Text Draft 1 Bi directional 1200x1200 MBK Standard 2 Bi directional 1200x1200 MBK Hi...

Page 24: ... 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Photo Paper Satin 240g Image Standard 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Photo Paper Pearl 260g Image Standard 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Pr...

Page 25: ... 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Special 2 Image Standard 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Special 3 Image Standard 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Special 4 Image Standard 6 Bi directional 120...

Page 26: ...V 100Base TX 0 95V 1 05V 4 Interface cable Category 5 UTP or FTP cable 100 m or shorter Compliant with the ANSI EIA TIA 568A or ANSI EIA TIA 568B standard 5 Interface connector Printer side IEEE802 3 and ANSI X3 263 compliant ISO IEC60603 7 standard c IEEE1394 option 1 Interface Type IEEE1394 1995 P1394a Version 2 0 compliant interface 2 Method of data transfer Asynchronous transfer 3 Signal level...

Page 27: ...rom floating up 3 Maintenance cartridge Blots excess inks 4 Maintenance cartridge cover Open this cover to replace the maintenance cartridge 5 Operation panel Operate the printer or check its status from this panel 6 Ink tank cover Open this cover to replace ink tanks 7 Stand option It is a stand that puts the printer 8 Output stacker included with stand It is a stacker made of the cloth that stac...

Page 28: ... this port Ready for the USB2 0 hi speed mode 6 Ethernet connector Connect the Ethernet cable to this connector 1 5 3 Carriage 0013 4655 F 1 14 1 Carriage cover Protects the carriage 2 Printhead fixer cover Clamps the printhead 3 Printhead A key component that houses nozzles 4 Shaft cleaner Keeps the carriage shaft clean 5 Printhead fixer lever Locks the printhead fixer cover 6 Slant adjustment le...

Page 29: ...r source b Cut media lamp green Lit continuously Cut media have been selected as a paper source Off Roll media have been selected as a paper source 7 Paper source selector key Toggles a paper source between roll and cut media each time the key is pressed 8 Color labels Colors and names of ink tanks associated with the remaining ink levels appearing on the display 9 Keys Menu mode key Displays the ...

Page 30: ...me and a menu related to parameters such as a message language 1 Main menu operations a How to enter the Main menu To enter the Main menu press the Menu button on the operation panel b How to exit the Main menu To exit the Main menu press the Online button c Buttons used with the Main menu Selecting menus and parameters or button Going to the next lower level menu button Going to the next higher l...

Page 31: ...n Paper HG 5 PlainP_ConsMBK 5 Recycled Coated 5 Coated Paper 5 HW Coated 5 Ex HW Coated 5 Premium MatteP 5 Glossy Photo 5 Semi Gl Photo 5 HW GlossyPhoto2 5 HW SemiGl Photo2 5 Syn Paper 5 Adh Syn Paper 5 Proofing Paper 5 News Proof 1 5 News Proof 2 5 Colored Coated 5 CAD Trace Paper 5 CAD Matte Film 5 CAD Clear Film 5 Special Here the number is 1 to 5 5 Roll Media Type 1 Plain Paper 5 Plain Paper H...

Page 32: ...lored Coated 5 CAD Trace Paper 5 CAD Matte Film 5 CAD Clear Film 5 Special Here the number is 1 to 5 5 Chk Remain Roll Off On Roll Length Set 2 m feet 9 Paper Details The paper type is displayed here 5 Roll DryingTime Off 30 sec 1 min 3 min 5 min 10 min 30 min 60 min Scan Wait Time Off 1 sec 3 sec 5 sec 7 sec 9 sec Feed Priority Automatic Band Joint Print Length Adjust Length 0 70 to 0 70 Head Hei...

Page 33: ... Cutting Mode Automatic Eject Manual Bordless Margin Automatic Fixed CutDustReduct Off On NearEnd Sht Mrgn 3mm 20mm Return Defaults No Yes Job Management Job Queue Ope Job List Choose a print job Com BOX Ope Job List Choose a print job Print Job List No Yes Psnl BOX Ope Folder List Enter a password if one has been set Job List Choose a print job Print Job List GL2 Settings Color Mode Color Monochr...

Page 34: ...f On AdjustFaintLines Off On Adjust Printer Auto Head Adj Standard Adj No Yes Advanced Adj No Yes Auto Print Off On Manual Head Adj No Yes Auto Band Adj Standard Adj No Yes Advanced Adj No Yes Manual Band Adj No Yes Adjust Length 3 No Yes Adjust Head Skew No Yes Interface Setup EOP Timer 10 sec 30 sec 1 min 2 min 5 min 10 min 30 min 60 min TCP IP IP Mode Automatic Manual Protocol 4 DHCP On Off BOO...

Page 35: ...ernet 802 2 Ethernet 802 3 Ethernet SNAP Print Service 6 BinderyPServer RPrinter NDSPServer NPrinter AppleTalk On Off Ethernet Driver Auto Detect On Off Comm Mode 7 Half Duplex Full Duplex Ethernet Type 7 10 Base T 100 Base TX Spanning Tree Not Use Use MAC Address Ext Interface No IEEE1394 Init Settings No Yes Maintenance Maint cart No Yes Replace P head No Yes Repl S Cleaner No Yes Change Cutter ...

Page 36: ...ck Freq Off 1 page 10 pages Automatic Sleep Timer 5 min 10 min 15 min 20 min 30 min 40 min 50 min 60 min 240 min Length Unit meter feet inch Time Zone 0 London GMT 1 Paris Rome 2 Athens Cairo 3 Moscow 4 Eerenan Baku 5 Islamabad 6 Dacca 7 Bangkok 8 Hong Kong 9 Tokyo Seoul 10 Canberra 11 NewCaledonia 12 Wellington 12 Eniwetok 11 Midway is 10 Hawaii AHST 9 Alaska AKST 8 Oregon PST 7 Arizona MST 6 Tex...

Page 37: ...r a sheet has been fed First Level Second Level Third Level Fourth Level Fifth Level System Setup Time Zone 4 Santiago 3 Buenos Aires 2 1 Cape Verde Date Format yyyy mm dd dd mm yyyy mm dd yyyy Date Time Date yyyy mm dd 8 Time hh mm Language Japanese Francais Italiano Deutsch Espanol Pyccknn Chinese Korea Engulish Contrast Adj 4 to 4 Reset PaprSetngs No Yes Erase HDD Data NULL No Yes Random Data 1...

Page 38: ... Job Log Choose from information about the latest three print jobs Document Name User Name Page Count Job Status Print Start Time Print End Time Print Time Print Size Media Type Interface Ink Consumed HDD Information Job Management Job Queue Ope Job List Choose a print job Priority Delete Com BOX Ope Job List Choose a print job Priority Delete Print Job List No Yes Psnl BOX Ope Folder List Enter a...

Page 39: ...ettings Maintenance Replace the Printhead prepare to transfer the printer and clean the Pick Up Roller System Setup Specify the printer system settings including the date format and display language Test Print Choose Status Print to print information about the printer Choose Media Details to print the paper settings as specified in Med Detail Set Choose Print Job Log to print a record of print job...

Page 40: ...at the leading edge Note that if you choose 3 mm it may lower the printing quality at the leading edge and affect feeding accuracy The printed surface may be scratched and ink may adhere to the the leading edge Cut Speed Choose the cutting speed For media such as film that are more likely to generate debris when cut choose Fast to reduce the amount of debris Trim Edge First The leading edge of rol...

Page 41: ...ive to the nozzle ink tank and printing direction Three sheets are required when printing on sheets Auto Print Choose On to have the printer automatically execute the Advanced Adj operations after you replace the Printhead Manual Head Adj Choose Yes to print a test pattern for adjustment of Printhead alignment relative to the printing direction Enter the adjustment value manually based on the resu...

Page 42: ...omm Mode and Ethernet Type Comm Mode Choose the LAN communication method Ethernet Type Choose the LAN transfer rate Spanning Tree Choose whether spanning tree packets are supported over the LAN MAC Address Displays the MAC address Ext Interface When installing the expansion interface board choose whether the expansion interface board is used Init Settings A confirmation message is displayed if you...

Page 43: ...ks of nozzle clogging Choose Off to disable checking Choose 1 page to check after each page is printed Choose 10 pages to check once after every ten pages are printed Sleep Timer Specify the period before the printer enters sleep mode Length Unit Choose the unit of measurement when roll length is displayed You can switch the unit displayed for Roll Length Set and the remaining paper amount display...

Page 44: ...plays the time when the print job was started Print End Time Displays the time when the print job was finished Print Time Displays the time required to print the job Print Size Displays the paper size in the print job Media Type Displays the paper type in the print job Interface Displays the interface used for the print job Ink Consumed Displays the ink density of each color in the print job HDD H...

Page 45: ...e cable and feed motor driven by the carriage motor and the feed and pinch rollers driven by the feed motor and the purge unit driven by the purge motor To assure safety the printer locks the top cover from opening while it is printing When the top cover is opened while the printer is in online or offline mode the driving power to the carriage and feed motors is shut down F 1 16 Carriage unit purg...

Page 46: ...tain an organic solvent which is not harmful to the human body though When an ink comes into the hands or any other part of your body wash it away thoroughly Be careful not to lick an ink or allow it to come into contact with your eyes In the event of eye contact immediately wash with water thoroughly and obtain medical attention Also if you have swallowed an ink in a large quantity by mistake obt...

Page 47: ...Wipe such smears off with a soft cloth moistened with water and wrung carefully F 1 18 1 7 1 3 Electric Parts 0013 5155 Any electrical portion of the printer becomes live when AC power is supplied to it The main controller power supply and interface connector are found on the left rear side of the printer with the operation panel being located on the upper right cover In checking printer operation...

Page 48: ...tion at the end of printing or when it stands by in the wake of an error occurrence to protect the printhead and prevent ink leaks If the printer has been powered off by inadvertently disconnecting the power cord from the wall outlet reconnect the power cord to the wall out and turn on the power key When the printer starts up successfully to enter online or offline mode turn off the power key Fail...

Page 49: ... from infiltrating the ink passage to impair ink suction or print quality never touch contact 3 or ink port 4 of ink tank 1 Depressing ink tank lock lever 2 of the printer would cause a needle to pierce the ink port linking the ink passage of linking ink tank 1 to the printer Do not lift up and down ink tank lock lever 2 except for purposes other than replacing ink tank 1 F 1 21 1 Ink tank 2 Ink t...

Page 50: ... opened and execute maintenance When touching a linear scale and the carriage shaft it might cause defective movement of the carriage and a defective print F 1 24 1 Linear Scale 2 Carriage Shaft d Handling maintenance cartridges Be careful in unloading a maintenance cartridge from the printer not to keep the used ink from spilling over e Refilling the printer with inks If the printer has been purg...

Page 51: ...ter information before checking it You cannot modify the counter information from the operation panel 1 7 3 2 Confirming the Firmware Version 0013 5148 Firmware has been downloaded to the main controller When you have replaced the main controller check that the firmware is the latest version If not update it to the latest version Reference For how to up update the main controller refer to TROUBLES...

Page 52: ...Chapter 1 1 38 ...

Page 53: ...Chapter 2 TECHNICAL REFERENCE ...

Page 54: ......

Page 55: ...3 1 Functions of Carriage Unit 2 18 2 3 2 3 2 Structure of Carriage Unit 2 19 2 3 2 4 Printhead 2 21 2 3 2 4 1 Structure of Printhead 2 21 2 3 2 5 Purge Unit 2 22 2 3 2 5 1 Functions of Purge Unit 2 22 2 3 2 5 2 Structure of Purge Unit 2 25 2 3 2 6 Maintenance Cartridge 2 27 2 3 2 6 1 Maintenance Cartridge 2 27 2 3 2 7 Air Flow 2 28 2 3 2 7 1 Air flow 2 28 2 3 3 Paper Path 2 29 2 3 3 1 Outline 2 2...

Page 56: ...pply 2 36 2 4 6 1 Power supply block diagram 2 36 2 5 Detection Functions with Sensors 2 37 2 5 1 Sensors for covers 2 37 2 5 2 Ink passage system 2 38 2 5 3 Carriage system 2 40 2 5 4 Paper path system 2 41 2 5 5 Others 2 41 ...

Page 57: ...enoid Clutch Sensor Switch Sensor Carriage cover sensor Motor Maintenance cartridge ROM PCB IC601 IC602 IC603 IC604 IC301 IC302 SDRAM Valve open closed detection sensor Feed roller HP sensor Feed roller encoder sensor Lift cam sensor Media sensor Pump cam sensor Pump encoder sensor Ink detection sensor Temperature humidity sensor Head management sensor Ink tank cover switch Upper cover lock switch...

Page 58: ...n the printheads and the printer temperature from the latch IC on the carriage board and transmit them to the ASIC IC1 The ASIC IC1 also receives mask pattern data from the firmware installed in flash ROM f The ASIC IC1 converts the image data synthesized with the mask pattern to data associated with the printhead information and the printer temperature trans mitting the data to the printheads as ...

Page 59: ...ted split in 40 20 or 10 nozzle blocks according to the Block Enable information in the even numbered nozzle data and odd num bered nozzle data Each selected block of nozzles is impressed with a Heat Enable signal generated with variable pulse widths according to the head rank head temperature and printer temperature for optimized ink discharges The nozzles are driven by heater boards in the nozzl...

Page 60: ...ng signal internal signal which is generated by dividing the ENCODER_A signal detected at the 150 dpi timing into 16 equal sections Printing in the forward direction is triggered at the leading edge of the detection signal ENCODER_A Printing in the backward direction is carried out the same way as printing in the forward direction but at the trailing edge of the detection signal ENCODER_A when the...

Page 61: ...n Recovery system initialization Carriage position initialization Remaining ink level detection Waste ink level detection Power on automatic recovery operation Capping Waiting for print operation Initialization of software Initialization of various devices Engine status check Engine startup status check Previous power off status check etc Printhead installation status check Ink tank installation s...

Page 62: ...peration and shuts down immediately Since printhead capping may or may not have been carried out properly reconnect the power cord to the wall out and turn on the power switch Making sure that the printer has entered online or offline mode turn off the power switch F 2 6 Power button OFF If media remains it is ejected even when printing is in progress Media ejection Power off automatic recovery Ca...

Page 63: ...n the same mode the printer operates in a different way depending on the media setting made using the printer driver a Draft mode In the draft mode image data is thinned out and a single band equivalent to the width of a nozzle array is printed using one path To use this mode select Draft under Print Quality in the printer driver b Standard mode In the standard mode a single band equivalent to the...

Page 64: ...ctional 1200x1200 BK High 2 Single directional 1200x1200 BK Image Draft 1 Bi directional 1200x1200 BK Standard 2 Bi directional 1200x1200 BK High 4 Bi directional 1200x1200 BK Economy Bond Paper Office Document Standard 1 2 Bi directional 1200x1200 BK Line Document Text Draft 1 Bi directional 1200x1200 BK Standard 1 Bi directional 1200x1200 BK High 2 Single directional 1200x1200 BK Image Draft 1 B...

Page 65: ...oated Paper Line Document Text Draft 1 Bi directional 1200x1200 MBK Standard 2 Bi directional 1200x1200 MBK High 4 Bi directional 1200x1200 MBK Image Standard 4 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 12 Bi directional 2400x1200 MBK LightWeight Coated Paper J80270 90g Line Document Text Draft 1 Bi directional 1200x1200 MBK Standard 2 Bi directional 1200x1200 MBK Hi...

Page 66: ... 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Photo Paper Satin 240g Image Standard 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Photo Paper Pearl 260g Image Standard 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Pr...

Page 67: ... 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Special 2 Image Standard 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Special 3 Image Standard 6 Bi directional 1200x1200 MBK High 8 Bi directional 2400x1200 MBK Highest 16 Bi directional 2400x1200 MBK Special 4 Image Standard 6 Bi directional 120...

Page 68: ... the head temperature sensor for each nozzle When an abnormal temperature is detected in any nozzle train overtemperature protection control is exerted at one of two levels according to that temperature Protection level 1 If the head temperature sensor DI sensor has detected a temperature higher than the protection temperature it halts the carriage temporarily at the scan end position in the direc...

Page 69: ...d disk so it can resume the print job without having to retransmit the job from the host computer to it 3 Job preservation Print jobs are in the common box a place of temporary data storage and in the personal box a place of permanent data storage Normal print jobs are stored in the common box as they are received Due to the limited hard disk space available jobs stored in the common box are delet...

Page 70: ... that houses ink tanks and a printhead and a maintenance cartridge the ink passage supplies circulates sucks and otherwise handles inks The paper passage consists of such mechanical components as a paper unit and is designed to feed convey and deliver paper in two ways A summary description of each mechanical component is given below F 2 7 Purge unit Ink tank unit Carriage unit Paper feed Maintena...

Page 71: ...stantly fed to the printhead under the negative pressure of the nozzle assembly caused by discharging inks Further waste inks sucked in a cleaning operation and inks from borderless printing flow into the waste ink absorber under the maintenance cartridge and into the waste ink box When an ink tube filled with ink opening all whole ink passages by opening both the ink supply valve and the printhea...

Page 72: ... of the ink tank to the printer c Air passage Depressing the ink tank fixer lever on the printer would cause an open hollow needle to pierce the air passage sealed by a rubber plug releasing the internal pressure of the ink tank to keep it constant d Notches for preventing incorrect installation Ink tanks are furnished with a notch for preventing incorrect installation If the installation of an in...

Page 73: ...e ink supply valves are caused to open and close by the valve open close mechanism that is activated by driving the valve motors The ink tank unit comprises two tank bases each integrated for a set of three colors and six color ink tubes The color specific ink supply valves are linked with the valve cams so they will open and close at the same time for all colors F 2 10 Valve cam Valve motor Ink s...

Page 74: ...on between the face of the printhead and the paper varies with each paper thickness A narrow gap makes quality better but could smear the print surface as a result of paper rubbing against the face or cause damage to the nozzle assembly T 2 3 g Paper width detection function skew detection function The multisensor attached to the lower left part of the carriage detects the width of paper fed on th...

Page 75: ...follows up the motion of the carriage together with the tube guide A photocoupler encoder mounted in the lower part of the back of the carriage detects a linear scale reading as the carriage moves d Carriage drive Mechanical misregistrations in the vertical horizontal and bidirectional print positions of the printhead mounted can be corrected by selecting Adjusting Printer from the MAIN MENU to Ad...

Page 76: ...t part of the carriage g Multisensor The multisensor attached to the lower left part of the carriage consists of four LEDs red blue green infrared and two light receiving sensors to detect the leading edges and width of paper and skews in it and to adjust its registration and head height The multisensor standard has a white plate attached to it so that a reference value can be calculated during pa...

Page 77: ...60 nozzle arranged at intervals of 1200 dpi F 2 13 b Nozzle structure Ink supplied from the ink tank is filtered by a mesh ink filter and the supplied to the nozzles Ink is supplied from the shared ink chamber to the nozzles When the head driving current is applied to the nozzle heater ink boils and form bubbles so that ink droplets are discharged from the nozzles F 2 14 0 2 1 3 2559 2557 2558 255...

Page 78: ...sage between the printhead and purge unit b Cleaning function The cleaning function restores the printhead to the state where ink can be easily discharged from nozzles This function includes the following three types of oper ations Wiping operation This operation is performed to remove paper fibers and dried ink from to the face plate Pumping operation This operation is performed to remove ink fro...

Page 79: ...or secondary transport Cleaning 6 CLN A 6 CLN M 6 Head Cleaning B Normal strong cleaning Performs suction stronger than when adjusting the ink filling amount in the head or normal cleaning to unclog nozzles Cleaning 7 CLN A 7 Aging Performs idle ejection after replacement of the head Cleaning 10 CLN A 10 Move Printer Ink filling after secondary transport Fills the empty tube during installation af...

Page 80: ...Normal strong Cleaning 5g Print operation aborted uncapped and no CR error occurring Cleaning 11 ink filling after head replacement 10g No heads are available Cleaning 10 ink filling on secondary transport 15g Power off Specified number of dots discharged per chip completed since the last session of wiping Wiping Idle ejection 0 013g Before the start of printing Less than 168 hours elapsed capped ...

Page 81: ...er Two caps are in position to meet the printhead mounted on the printhead six trains of nozzles These caps cap the nozzle assembly to suck inks from the printhead by means of the suction pump The caps are elevated by the cap cam that is driven by the purge motor when the carriage moves to the home position capping the nozzle assembly to protect it F 2 16 Purge unit Carriage lockpin Glycerin tank ...

Page 82: ...r impregnated with glycerin for added wiping removal performance The quantity of glycerin used tank capacity 50 mL is managed by counting the number of times the wiper blade has been pressed against the absorber When this count falls to equal any of the following values either a replacement warning continued print available or replacement required indication service call error is issued T 2 4 F 2 ...

Page 83: ...e waning message Maintenance C Space Check is displayed to tell that the maintenance cartridge is nearly full Further use of the maintenance cartridge will cause the appearance of the message Replace Maintenance Cartridge to report that the maintenance cartridge is full When this error is displayed the printer assumes that the used ink tank is full shutting down its operation even while it is prin...

Page 84: ...nd a platen fan Ink mist floating during printing or bouncing back from the paper is collected in the maintenance cartridge by airflow in the printer Airflow fans located on both sides of the printer coupled with the suction fan in the middle of the printer create airflow to carry the ink mist to the mist suction port F 2 20 Waste ink BOX Suction of mist Suction of mist mist fan mist fan suction f...

Page 85: ...of leading skew of media 6 Ditection of leading right edge of media 7 Ditection of precut When precut is only an automatic cutting it does 8 Precut of media In the following cases the form point is cut a When Up to date precut is a compulsion cutting b When necessary having of cutting is judged from an automatic cutting Up to date precut c When Roll paper remainder amount detection is on and the b...

Page 86: ...chanical component status detection sensors c Roll media rewind drive unit The paper feed unit is provided with a roll media rewind drive to prevent paper from slacking during roll media feed The rewind drive turns on the roll media rewinding clutch to rewind the roll media The roll media rewinding clutch can be turned on only when the roll media is fed during the backward feed The feed motor rota...

Page 87: ...r unit 0012 6289 a Sheet cutter When Autocut Yes is selected in the Printer Driver the cutter unit mounted on the left side of the carriage automatically cuts the roll media However the roll media is not cut if it is suppressed by the Printer driver F 2 23 Cutter unit ...

Page 88: ...PCB the head relay PCB and printhead which are mounted in the carriage the operation panel on the right upper cover and other electrical components such as sensors and motors The main controller PCB manages the image data processing and the entire electrical system and controls relay PCBs and driver functions F 2 24 Main controller PCB Power supply PCB Maintenance cartridge relay PCB Operation pan...

Page 89: ...Thermistor Motor control function AC inlet IC1 Network Board IC803 RTC IC802 EEPROM IC601 IC602 IC603 IC604 IC301 IC302 SDRAM IC2 IC701 FLASH ROM IC2802 IC2900 IC2902 IC3100 Motor driver IC1 EEPROM IC204 IC205 Multi sensor control function EEPROM EEPROM IC201 EEPROM control function Linear encoder sensor Linear encoder detection function Heat pulse control function Operation panel control function...

Page 90: ...es thus generating the ink discharge timing It also counts the linear scale timing cycle using the reference clock to measure the carriage moving speed Dot count function This function controls the discharge dots used as the information for Heat Enable signal control maintenance jet control cleaning control and remaining ink level for each nozzle array Operation panel control function This functio...

Page 91: ...rly the service mode will be switched to the PCB replacement mode automatically 2 4 3 Carriage Relay PCB 2 4 3 1 Carriage relay PCB components 0017 5581 F 2 27 a Regulator IC IC302 This IC generates power for the printhead heater 2 4 4 Head Relay PCB 2 4 4 1 Head relay PCB components 0012 6318 F 2 28 a Latch IC IC201 DI sensor read control function Obtains reading value of the DI sensor in the pri...

Page 92: ...The voltage generator circuits include the 32 V generation circuit for driving motors fans and the 5 1V generator circuit for driving sensors logic circuits When in the power saving mode the power supply cut outs the 32 V and the 5 1 V Power ON OFF operation is controlled by the main controller PCB When the upper cover is open the power supply cut outs only the 32V power to the carriage IC 1 Opera...

Page 93: ...ne sensor installed on the left and right sides each to prevent one sided tightening of the upper cover Ink tank cover switch The micro switch based Ink tank cover switch detects the open closed states of the ink tank cover When the ink tank cover closes the switch is pressed to detect the closed state of the cover Memo 26 5V is supplied from the power supply unit to drive the carriage motor and t...

Page 94: ...wiping is detected in a combat ion of the status of detection by the pump cam sensor and the control of purge motor rotation by the pump encoder sensor F 2 33 Purge unit Pump encoder sensor Pump cam sensor Valve open closed detection sensor Head management sensor Carriage lock Capping Suction Air passage valve open Idle suction Printing Suction during printing Wiping Carriage lock Air passage Carr...

Page 95: ...ts each nozzle due to the voltage change caused when ink discharged from the nozzle blocks the sensor light Non discharging nozzle detection is carried out at the following timings After the execution of Cleaning 1 Cleaning 2 Cleaning 3 Cleaning 6 or Cleaning 10 After the number of copies that has been set by the user menu choice Nozzle Check Frequency have been printed If more than a specified nu...

Page 96: ...osed Lift cam sensor A photointerrupter based sensor After the sensor light is shielded by the flag the lift motor is driven by a predetermined number of pulses to regulate the separation between the printhead and platen automatically Linear encoder sensor Mounted on the back of the carriage the linear encoder detects the position of the carriage from a slit in the linear scale during its movement...

Page 97: ...n the platen The sensor detects the presence of paper when it receives sensor light reflected upon the paper Feed roller HP sensor The feed roller HP sensor sets an LF eccentricity correction home position by detecting transitions from black shielded to white transmitted or a reference in the scale in the code wheel Feed roller encoder sensor The feed roller encoder sensor detects the carriage pos...

Page 98: ......

Page 99: ...Chapter 3 INSTALLATION ...

Page 100: ......

Page 101: ...Contents Contents 3 1 Transporting the Printer 3 1 3 1 1 Transporting the Printer 3 1 3 1 1 1 Transporting the Printer 3 1 3 1 2 Reinstalling the Printer 3 3 3 1 2 1 Reinstalling the Printer 3 3 ...

Page 102: ......

Page 103: ...transport the printer to a different floor Follow the steps shown in a When the printer is operating properly When the printer is not operating properly due to breakdown or a power supply problem follow the steps shown in b When the printer is not operating properly a When the printer is operating properly To prevent the waste ink from leaking drain the ink and then remove the maintenance cartridg...

Page 104: ...the upper cover and then use the belt stopper to secure the carriage in place Refer to PRODUCT DESCRIPTION Safety and Precautions Other Pre cautions Handling the Printer Fixing the carriage 9 Close the upper cover 10 Attach the cushioning materials and tape 11 If the printer is mounted on a stand remove the printer from the stand 12 Use the original packing material for the printer and optional de...

Page 105: ...rent floor If ink has been drained when transporting the printer to a different floor follow the installation procedure below It is nearly identical to the procedure when install ing for the first time 1 Unpack the printer and mount the printer on a stand if a stand is included 2 Remove the cushioning materials and tape 3 Reattach the maintenance cartridge 4 Remove the belt stopper 5 Connect the p...

Page 106: ...Chapter 3 3 4 ...

Page 107: ...Chapter 4 DISASSEMBLY REASSEMBLY ...

Page 108: ......

Page 109: ... 4 3 8 Carriage Unit 4 12 4 3 9 Feeder Unit 4 15 4 3 10 Purge Unit 4 16 4 3 11 Ink Tank Unit 4 17 4 3 12 Head Management Sensor 4 18 4 3 13 PCBs 4 18 4 3 14 Opening the Cap Moving the Wiper Unit 4 19 4 3 15 Opening Closing the Ink Supply Valve 4 20 4 3 16 Draining the Ink 4 21 4 4 Applying the Grease 4 22 4 4 1 Applying the Grease 4 22 4 5 Adjustment and Setup Items 4 24 4 5 1 Adjustment Item List...

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Page 111: ...parts indicated below require careful handling 1 Keep all packages with the warning not to turn over Pay careful attention to all individually packaged service part carriage unit purge unit ink tank unit and other parts boxes marked This side up and handle appropriately F 4 1 ...

Page 112: ... slot right s4 Paper release lever Right bottom cover s2 Ink tank cover s1 h3 Front cover s2 h2 EEPROM cable c4 Paper delivery guide s2 Valve motor unit c2 s3 Valve motor unit cover c1 s2 Tube base cover h4 Cable mount s1 Carriage relay PCB s2 Tube base s2 Feed roller s2 Cover stay left s2 c2 Cover stay right s2 c3 Left front cover s1 Feed roller sensor c1 s1 Drive belt Tensioner Idler roller moun...

Page 113: ...e does not move when capped When uncapping moving the carriage refer to the procedures in DISASSEMBLY REASSEMBLY Points to Note on Disassembly and Reassembly Opening the Cap Moving the Wiper Unit 4 3 3 Units requiring draining of ink 0012 6359 Before disassembling the units in the ink passage mentioned below drain them of inks completely to prevent their leakage For instructions on how to drain un...

Page 114: ...d on the left and right sides of the back each Then fully open the upper cover and slide it to left F 4 5 In attaching the upper cover have the boss on damper 1 located on both sides into slit 2 If the upper cover is not attached in correct position it would slam shut without the damper being activated F 4 6 1 1 2 ...

Page 115: ...h out operation panel 1 to front to release it from upper three hooks Then remove the two connectors 3 from the back of operation panel 1 to which harnesses are attached F 4 8 d Right upper cover To detach the right upper cover 1 first open the top cover remove the operation panel ink tank cover and right side cover and then unscrew the front panel screw 2 Next pull the right side of the right upp...

Page 116: ...o remove To do this unscrew the four front panel screws 2 and remove two bottom claws 3 and slide the front cover to right Then pull out the upper eight hooks to front to detach the front cover F 4 11 g Upper rear cover To detach the upper rear cover first remove the top cover the right rear cover and left front cover left rear cover and paper release lever Upper rear cover 1 has upper top claw 2 ...

Page 117: ...surized In assembling paper release lever 1 into position align the gear of paper release lever 1 with the mark on the receiving gear phase 2 F 4 14 If pinch roller cam 3 has been overrun when paper release lever 1 is installed remove cam sensor 4 and replace pinch roller cam 3 in original position If pinch roller cam 3 is replaced with cam sensor 4 in position damage to cam sensor 4 could result ...

Page 118: ...3 5 Waste Ink Box 0013 8085 a Removing the waste ink box To remove the waste ink box remove waste ink tray 1 from the back by unscrewing two screws 4 Then unscrew four screws 2 to remove waste ink box 3 F 4 15 1 3 2 4 ...

Page 119: ...tation corrected for enhanced media feed accuracy When the feed roller feed roller HP sensor or feed roller encoder pertaining to the correction of eccentricity variations has been replaced or disassembled and reassembled therefore the feed roller should require adjustment Execute service mode under the following conditions Service mode SERVICE MODE ADJUST PRINT PATTERN LF TUNING Media type Gloss ...

Page 120: ... the shaft cleaner and detach the tube holder cover F 4 17 4 Disconnect three flexible cables from the main controller 5 Remove the feed guide right that encloses the flexible cables extending from the main controller 6 Disconnect all connectors from the carriage relay PCB 7 Disconnect the joint between the ink tube unit and the ink tank unit F 4 18 8 Remove the printhead 9 Remove printhead fixer ...

Page 121: ...able clamp 1 from the frame F 4 20 13 Release the ink tube unit from the carriage b Reassembling the ink tube unit When the ink unit has been replaced turn on the power switch without the printhead and the ink tanks mounted Then mount the printhead and ink tanks as directed by message guidance to fill the tanks 1 2 ...

Page 122: ... 6 Remove the printhead fixer lever assembly 7 Cover the printhead side joint of the ink tube unit in a plastic bag or the like to prevent ink splashing and leakage and seal the mouth of the bag F 4 21 8 Release the ink tube unit from the carriage 9 Remove the pulley stand 3 and the feed roller plate 4 and release the carriage unit 1 from the left side of the printer F 4 22 In removing the carriag...

Page 123: ...rvice mode SERVICE MODE ADJUST GAP CALIB Service mode SERVICE MODE ADJUST PRINT PATTERN OPTICAL AXIS Media type Photo glossy paper Media size Media having a width equal toor larger then that of A2 size paper d Removing the head holder 1 Drain the printer of inks See Disassembly Reassembly Tips on Disassembly Reassembly Ink Drain 2 Switch off the printer and move the carriage to above the platen Se...

Page 124: ...e recalibrated at the factory namely the optical axis of the sensor the sensor gain for meas uring the printhead height and sensor calibration Accordingly carry out the following adjustments in the service mode whenever replacing the carriage unit or multi sensor The multi sensor reference plate QL2 1738 000 BASE MULTI SENSOR REFERENCE must be replaced at the same time whenever the carriage or the...

Page 125: ...otation corrected for enhanced media feed ac curacy When the feed roller feed roller HP sensor or feed roller encoder pertaining to the correction of eccentricity variations has been replaced or when the feed roller has been replaced or disassembled and reassembled therefore the feed roller should require adjustment Execute service mode under the following conditions Service mode SERVICE MODE ADJU...

Page 126: ...ing the Wiper Unit 2 Disconnect the ground wire from the side of the purge unit 3 Remove the connector and release the harness from the harness guide 4 Unscrew four screws 4 and remove the waste ink tube joint 2 and then remove the purge unit 1 F 4 29 Install the purge unit with care not to let the waste ink tube 3 bent Exchange absorbents that exist under the purge unit at the same time when you ...

Page 127: ...on Disassembly and Reassembly Draining the Ink 2 Remove the joint between the ink tube unit and the ink tank unit 3 Remove the four screws 2 remove five connectors and two hooks 1 then remove the ink tank unit F 4 30 b Removing the valve motor unit 1 Remove four screws 2 and remove one screw and then remove the valve motor unit 1 F 4 31 1 2 1 2 ...

Page 128: ...nce cartridge relay PCB which are supplied as service parts check that the firmware to the latest version a Procedure for replacing the maintenance cartridge relay PCB ROM board 1 Turn off the printer and unplug the power cord 2 Replace the maintenance cartridge relay PCB 3 Plug the power cord to the outlet and then turn on the printer whth the PAPER SOURCE button and INFORMATION button pressed do...

Page 129: ...r cover 2 Turn the gear 1 of the purge unit 3 in the direction of the arrow The cap 5 and lock pin 4 move down allowing you to move the carriage 2 F 4 33 MEMO After opening the caps and removing the carriage lock pin rotating the gear further will close the caps after the wiper unit has completed the return movement and the carriage lock pin will rise and lock the carriage 2 Moving the wiper unit ...

Page 130: ...asing the printhead lock lever with the ink supply valve open can cause the ink to flow back to the ink supply unit resulting in leakage of ink from the ink supply needle If the ink supply valve is held open due to a problem such as a valve motor error 03130031 2F3A remove the valve motor unit refer to DISASSEMBLY RE ASSEMBLY Points to Note on Disassembly and Reassembly Ink Tank Unit and close the...

Page 131: ...or other cause shuts off the power during the operation for automatic ink drainage 2 Manual ink drainage A syringe or other implement is used to remove the ink inside the ink passages one color at a time in the event of a printer electrical failure firmware error or malfunction in supplying power to the printer Manual Ink Drainage Procedure 1 Remove right lower cover Refer to Disassembly Reassembl...

Page 132: ...n t apply the grease to locations other than those designated Unwanted grease may cause poor print quality take particular care that grease does not get onto the wiper cap or the linear scale F 4 38 F 4 39 Cam Permalub G No 2 approx 12mg Plate spring Permalub G No 2 approx 12mg Lock pin Permalub G No 2 approx 12mg Joint Molykote PG 641 approx 24mg Permalube G No 2 approx 24mg ...

Page 133: ...Chapter 4 4 23 F 4 40 F 4 41 Feed roller Permalube G No 2 approx 24mg Permalube G No 2 approx 24mg Feed roller Permalube G No 2 approx 24mg Feed roller Bearing Permalube G No 2 approx 24mg ...

Page 134: ... feed roller encoder In the service mode perform automatic adjustment of feed roller eccentricity Service mode SERVICE MODE ADJUST PRINT PATTERN LF TUNING Media type Photo glossy paper Media size Media having awidth equal to or larger than that of 36inch size paper If adjustment cannot be done properly by selecting SERVICE MODE ADJUST PRINT PATTERN LF TUNING auto adjustment carry out manual ad jus...

Page 135: ...Chapter 5 MAINTENANCE ...

Page 136: ......

Page 137: ...Contents Contents 5 1 Periodic Replacement Parts 5 1 5 1 1 Periodic Replacement Parts 5 1 5 2 Consumable Parts 5 1 5 2 1 Consumable Parts 5 1 5 3 Periodic Maintenance 5 2 5 3 1 Periodic Maintenance 5 2 ...

Page 138: ......

Page 139: ...fe sheets A0 PARTS xx COUNTER x States Error Code Service WASTE INK TANK UNIT QM3 1369 030 2 12000 A1 A2 A OK W1 E146 4001 MIST FAN QL2 1053 000 2 12000 A1 A2 ABSORBER DUCT QC2 2999 000 2 12000 A1 A2 BASE MULTI SENSOR REFERENCE QL2 1738 000 1 12000 A2 CARRIAGE UNIT QM3 3330 000 1 12000 D1 D2 D3 D OK W1 W2 SCALE LINEAR QC2 2697 000 1 12000 D2 TUBE UNIT QM3 3329 000 1 12000 F1 F OK W1 W2 PURGE UNIT ...

Page 140: ...splay the main menu 3 Press the and buttons to select Maintenance and then press the button 4 Press the and buttons to select Platen Cleaning and press the button 5 Press the and buttons to select Yes and press OK button 6 Open the top cover 7 If chad has deposited on suction port 1 on the platen or in borderless printing ink receiving channel 2 wipe it off with the cleaner brush 3 F 5 2 MEMO Rins...

Page 141: ...d make the internal components susceptible to dirt resulting in degraded print quality Do not use flammable solvents such as thinner and benzine on the printer Solvents coming into contact with any electrical parts inside the printer could result in fires or electrical shock hazards Do not touch linear scale 1 and carriage shaft 2 F 5 4 9 Remove the roll feed unit and fold plain paper two to three...

Page 142: ...Chapter 5 5 4 ...

Page 143: ...Chapter 6 TROUBLESHOOTING ...

Page 144: ......

Page 145: ...leshooting 6 1 6 2 Location of Connectors and Pin Arrangement 6 1 6 2 1 Main controller PCB 6 1 6 2 2 Carriage relay PCB 6 8 6 2 3 Head relay PCB 6 13 6 3 Version Up 6 17 6 3 1 Firmware Update Tool 6 17 6 4 Service Tools 6 18 6 4 1 Tool List 6 18 6 4 2 Using the Cover Switch Tool 6 18 ...

Page 146: ......

Page 147: ...ent that requires the easiest repair After performing each countermeasure step carry out test printing to check whether the problem has been solved If not solved try the next countermeasure step 5 After completion of troubleshooting check that all the necessary connectors and screws have been installed securely 6 After completion of replacement or repair of a component be sure to carry out test pr...

Page 148: ... OUT Valve motor drive signal AM 2 INKBENM1_AP OUT Valve motor drive signal AP 3 SNS3V OUT Power supply 3 3V 4 GND GND 5 INKBEN_OPEN_R IN Valve open close detection sencor output signal 6 TANKCOVER_R IN Ink tank cover switch output signal 7 GND GND 8 GND GND 9 5V OUT Power supply 5V 10 HUM IN Temperature humidity sensor output signal 11 GND GND 12 TH IN Thermistor output signal 13 GND GND 14 FUTO_...

Page 149: ...er lock solenoid L Pin Number Signal name IN OUT Function 1 VM 26V OUT Power supply 26V 2 DCOVER_SOL OUT Upper cover lock solenoid L drive signal J2703 upper cover lock solenoid R Pin Number Signal name IN OUT Function 1 VM 26V OUT Power supply 26V 2 DCOVER_SOL OUT Upper cover lock solenoid R drive signal 3 N C N C J2704 suction fan mist fan L R roll media rewinding clutch pressure release switch ...

Page 150: ...Ink tank data signal 1 6 TANK_DAT0 IN OUT Ink tank data signal 0 7 GND GND 8 INK_DETECT0 IN Ink detection sensor output signal 0 9 INK_DETECT1 IN Ink detection sensor output signal 1 10 INK_DETECT2 IN Ink detection sensor output signal 2 J3202 ink tank ROM PCB R ink detection sensor Pin Number Signal name IN OUT Function 1 TANK_CLK OUT Ink tank clock signal 2 GND GND 3 TANK_DAT8 IN OUT Ink tank da...

Page 151: ...ata signal 7 D 3 GND GND 4 H1 E HE 8_B OUT Head heat enable signal 8 E 5 GND GND 6 H1 E DATA 8 EV_B OUT Even head data signal 8 E 7 GND GND 8 H1 F DATA 10 OD_B OUT Odd head data signal 10 F 9 GND GND 10 H1 E DATA 9 OD_B OUT Odd head data signal 9 E 11 GND GND 12 H1 F HE 10_B OUT Head heat enable signal 10 F 13 GND GND 14 H1 F DATA 11 OD_B OUT Odd head data signal 11 F 15 GND GND 16 H1 F HE 11_B OU...

Page 152: ...UT Head heat enable signal 6 D 13 GND GND 14 H1 C HE 5_B OUT Head heat enable signal 5 C 15 GND GND 16 H1 C DATA 5 OD_B OUT Odd head data signal 5 C 17 GND GND 18 H1_CLK_B OUT Head clock signal 19 GND GND 20 H1_LT_B OUT Head latch signal 21 GND GND 22 H1 C DATA 5 EV_B OUT Even head data signal 5 C 23 GND GND 24 H1 B HE 3_B OUT Head heat enable signal 3 B 25 GND GND 26 H1 C DATA 4 EV_B OUT Even hea...

Page 153: ... output signal 2 47 H1 DSOUT1 IN Head temperature output signal 1 48 IO_ASIC_SCL_B IN OUT Head ROM control signal clock 49 IO_ASIC_SDA IN OUT Head ROM control signal data 50 GND GND J3602 to carriage relay PCB Pin Number Signal name IN OUT Function ...

Page 154: ...ignal 21 VH_MONI1 IN VH control signal 1 22 VMGND GND 23 VMGND GND 24 VMGND GND 25 VMGND GND J102 Pin Number Signal name IN OUT Function 1 GND GND 2 H1 D DATA 7 OD_B OUT Odd head data signal 7 D 3 GND GND 4 H1 E HE 8_B OUT Head heat enable signal 8 E 5 GND GND 6 H1 E DATA 8 EV_B OUT Even head data signal 8 E 7 GND GND 8 H1 F DATA 10 OD_B OUT Odd head data signal 10 F 9 GND GND 10 H1 E DATA 9 OD_B ...

Page 155: ...3V 48 MLT_SENS_1IN IN Multi sensor signal 1 49 MLT_SENS_2IN IN Multi sensor signal 2 50 GND GND J103 Pin Number Signal name IN OUT Function 1 GND GND 2 H1 E DATA 8 OD_B OUT Odd head data signal 8 E 3 GND GND 4 H1 D HE 7_B OUT Head heat enable signal 7 D 5 GND GND 6 H1 D DATA 7 EV_B OUT Even head data signal 7 D 7 GND GND 8 H1 D DATA 6 EV_B OUT Even head data signal 6 D 9 GND GND 10 H1 D DATA 6 OD_...

Page 156: ...Pin Number Signal name IN OUT Function 1 CRENCA IN Linear encoder output signal A 2 SNS5V OUT Power supply 5V 3 CRENCB IN Linear encoder output signal B 4 GND GND 5 N C N C J202 Pin Number Signal name IN OUT Function 1 3 3V OUT Power supply 3 3V 2 GND GND 3 CR_COVER IN Carriage cover sensor output signal J601 Pin Number Signal name IN OUT Function 1 GND GND 2 VHT OUT Head transistor drive power su...

Page 157: ...gnal 6 D 21 GND GND 22 H1 C HE 5 OUT Head heat enable signal 5 C 23 GND GND 24 H1 C DATA 5 OD OUT Odd head data signal 5 C 25 GND GND 26 H1 E DATA 9 EV OUT Even head data signal 9 E 27 GND GND 28 H1 E HE 9 OUT Head heat enable signal 9 E 29 GND GND 30 H1 F DATA 10 EV OUT Even head data signal 10 F 31 GND GND 32 H1 F DATA 11 EV OUT Even head data signal 11 F 33 GND GND 34 H1 D DATA 7 OD OUT Odd hea...

Page 158: ...5 GND GND 26 H1 B DATA 3 EV OUT Even head data signal 3 B 27 GND GND 28 H1 C DATA 4 EV OUT Even head data signal 4 C 29 GND GND 30 H1 B HE 3 OUT Head heat enable signal 3 B 31 GND GND 32 H1 C DATA 5 EV OUT Even head data signal 0 A 33 GND GND 34 IO_ASIC_SDA OUT Head ROM control signal data 35 GND GND 36 IO_ASIC_SCL OUT Head ROM control signal clock 37 GND GND 38 H1_DSOUT1 IN Head temperature outpu...

Page 159: ...tage 29 VHT IN Head transistor drive power supply 30 GND GND J102 Pin Number Signal name IN OUT Function 1 IO ASIC_SCL IN OUT Head ROM control signal clock 2 IO ASIC_SDA IN OUT Head ROM control signal data 3 SNS5V IN Power supply 5V 4 H1 DASH_LICC2 IN Head analogue switch A D trigger signal 5 H1 DASLK_LICC2 IN Head analogue switch clock signal 6 H1 DATA LICC2 IN Head analogue switch data signal 7 ...

Page 160: ...1 A DATA 1 OD IN Odd head data signal 1 A 44 H1 B HE 2 IN Head heat enable signal 2 B 45 H1 B DATA 2 OD IN Odd head data signal 2 B 46 H1 B DATA 3 OD IN Odd head data signal 3 B 47 H1 C HE 4 IN Head heat enable signal 4 C 48 H1 C DATA 4 OD IN Odd head data signal 4 C 49 MLT_SNS_1IN OUT Multi sensor signal 1 50 MLT_SNS_2IN OUT Multi sensor signal 2 J103 Pin Number Signal name IN OUT Function 1 GND ...

Page 161: ...5V OUT Power supply 5V J601 Pin Number Signal name IN OUT Function 1 VH2 OUT Power supply 2 VH2 OUT Power supply 3 VH2 OUT Power supply 4 VHT12 OUT Head transistor drive power supply 5 H1 F DATA 10 EV OUT Even head data signal 10 F 6 IO_ASIC_SDA IN OUT Head ROM control signal data 7 IO_ASIC_SCL IN OUT Head ROM control signal clock 8 H3V_1 OUT Power supply 3V 9 H1 C DIA1 IN Head DI sensor signal 1 ...

Page 162: ...nal 2 C 47 H1 C DATA 5 EV OUT Even head data signal 5 C 48 H1 B DIA1 IN Head DI sensor signal 1 B 49 H1 A HE 0 OUT Head heat enable signal 0 A 50 H1 B DATA 2 OD OUT Odd head data signal 2 B 51 H1 B DATA 3 OD OUT Odd head data signal 3 B 52 H1 C DATA 4 OD OUT Odd head data signal 4 C 53 GND GND 54 GND GND 55 GND GND 56 H1 F DATA 11 OD OUT Odd head data signal 11 F 57 H1 E DATA 9 EV OUT Even head da...

Page 163: ...ware data to the printer according to the instructions shown on the display 4 The data shown on the LCD on the operation panel changes and the firmware is updated automatically 5 When firmware update is completed the printer will start again File transfer route USB IEEE1394 network 2 L Printer Service Tool Procedure 1 Start L Printer Service Tool 2 Place the printer in the online mode 3 Specify th...

Page 164: ...r Inserting and removing screw Flat head screwdriver Removing the E ring Needle nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease Lint free paper Wiping off ink Rubber gloves Preventing ink stains Special purpose tools Application Grease MOLYKOTE PG 641 CK 0562 000 Applying to specified locations Grease PERMALUBE G...

Page 165: ...Chapter 7 SERVICE MODE ...

Page 166: ......

Page 167: ...ents 7 1 Service Mode 7 1 7 1 1 Service Mode Operation 7 1 7 1 2 Map of the Service Mode 7 2 7 1 3 Details of Service Mode 7 7 7 1 4 Sample Printout 7 15 7 2 Special Mode 7 20 7 2 1 Special Modes for Servicing 7 20 ...

Page 168: ......

Page 169: ...e version 4 After display of Online pressing the Menu button displays the SERVICE MODE top menu and the MESSAGE LED flashes The Service mode is added to the options in the Main menu The Service mode can be entered even in the error status when an error message is shown on the display by turning the power off and then using the above key operation b How to exit the Service mode Turn off the printer...

Page 170: ...AY 2 ADJUST PRINT PATTERN NOZZLE 1 Press the OK button to execute NOZZLE 2 Press the OK button to execute NOZZLE 3 Press the OK button to execute OPTICAL AXIS Press the OK button to execute LF TUNING Press the OK button to execute LF TUNING 2 Press the OK button to execute SENSOR CHECK HEAD ADJ MANUAL HEAD ADJ DETAIL Press the OK button to execute BASIC Press the OK button to execute ADJ SETTING A...

Page 171: ...TTER WIPE CARRIAGE PRINT CR COUNT CR DIST PRINT COUNT PURGE CLN A 1 CLN A 2 CLN A 3 CLN A 6 CLN A 7 CLN A 10 CLN A 11 CLN A 15 CLN A 16 CLN A 17 CLN A TTL CLN M 1 CLN M 4 CLN M 5 CLN M 6 CLN M TTL CLEAR CLR INK CONSUME CLR CUTTER EXC CLR MTC EXC CLR HEAD EXC CLR UNIT A EXC CLR UNIT D EXC CLR UNIT F EXC CLR UNIT H EXC CLR UNIT K EXC CLR UNIT M EXC CLR FACTORY CNT ...

Page 172: ... UNIT F EXC UNIT H EXC UNIT K EXC UNIT M EXC DETAIL CNT MOVE PRINTER N INK CHK C N INK CHK BK MEDIACONFIG CNT INK USE1 INK USE1 C INK USE1 BK INK USE1 TTL N INK USE1 C N INK USE1 BK N INK USE1 TTL INK USE2 INK USE2 C INK USE2 BK INK USE2 TTL N INK USE2 C N INK USE2 BK N INK USE2 TTL INK EXC INK EXC C INK EXC BK INK EXC TTL N INK EXC C N INK EXC BK N INK EXC TTL ...

Page 173: ...UTSHEET MEDIASIZE1 ROLL P SQ 36 44 P SQ 36 44 P SQ 24 36 P SQ 24 36 P SQ 17 24 P SQ 17 24 P SQ 17 P SQ 17 P CNT 36 44 P CNT 24 36 P CNT 17 24 P CNT 17 MEDIASIZE2 ROLL D SQ 36 44 D SQ 36 44 D SQ 24 36 D SQ 24 36 D SQ 17 24 D SQ 17 24 D SQ 17 D SQ 17 D CNT 36 44 D CNT 24 36 D CNT 17 24 D CNT 17 MEDIASIZE1 CUT P SQ 36 44 P SQ 36 44 P SQ 24 36 P SQ 24 36 P SQ 17 24 P SQ 17 24 P SQ 17 P SQ 17 P CNT 36 ...

Page 174: ...ate entry TIME XX XX Time entry PV AUTO JUDGE ON PFF INITIALIZE WARNIG Press the OK button to clear ERROR Press the OK button to clear ADJUST Press the OK button to clear W INK Press the OK button to clear PURGE Press the OK button to clear INK USE CNT Press the OK button to clear CUTTER CHG CNT Press the OK button to clear W INK CHG CNT Press the OK button to clear HEAD CHG CNT Press the OK butto...

Page 175: ...ink tank in the order of C M Y MBK MBK BK 0 No execution 1 Executed at least once Display Description Unit S N Serial number of printer TYPE Type setting on main controller PCB iPF720 is represented by 36 LF TYPE Feed roller type 0 or 1 TMP Ambient temperature degrees C SIZE LF Detected size of loaded media feed direction 0 is always detected for the roll media mm SIZE LF Detected size of loaded m...

Page 176: ...osition Sensor name LCD display contents 1 Pump Cam Sensor 0 Sensor ON 1 Sensor OFF 2 Valve Open Closed Detection Sensor 0 Sensor ON 1 Sensor OFF 3 Not Used 0 4 Not Used 0 5 Not Used 0 6 Not Used 0 7 Feed Roller HP Sensor 0 Sensor ON 1 Sensor OFF 8 Upper Cover Lock Switch L R 0 Cover open 1 Cover close 9 Carriage Cover Sensor 0 Cover open 1 Cover close 10 Ink Tank Cover Switch 0 Cover open 1 Cover...

Page 177: ...zles The print drive control method is different from that for NOZZLE 2 Use paper with a height equal to or longer than that of A4 sized paper in portrait orientation Any media type is acceptable OPTICAL AXIS Prints the pattern and adjusts the optical axis of the multi sensor For details refer to Disassembly Reassembly Adjustment and Setup Items Procedure after replacing the carriage unit or multi...

Page 178: ...splay Description Unit CLN A 1 Cumulative number of automatic cleaning 1 normal suction operations Times CLN A 2 Cumulative number of automatic cleaning 2 ink level adjusting operations Times CLN A 3 Cumulative number of automatic cleaning 3 initial filling operations Times CLN A 6 Cumulative number of automatic cleaning 6 strong normal suction operations Times CLN A 7 Cumulative number of automat...

Page 179: ...ting cutter replacement mode Times MTC EXC Maintenance cartridge replacement count Times HEAD EXC Printhead replacement count Times BOARD EXC M B Main controller PCB replacement count Times UNIT A EXC Unit A waste ink system replacement count Count of executing INITIALIZE PARTS COUNTER PARTS A Times UNIT D EXC Unit D carriage unit replacement count Count of executing INITIALIZE PARTS COUNTER PARTS...

Page 180: ...sheet inch Sq f ROLL Cumulative print area of roll media metric m2 ROLL Cumulative print area of roll media inch Sq f CUT SHEET Cumulative print area of cut sheet metric m2 CUT SHEET Cumulative print area of cut sheet inch Sq f Display Description Unit NAME Media type TTL Total amount of cumulative print area of roll media and cut sheet metric m2 TTL Total amount of cumulative print area of roll m...

Page 181: ...aper less than 17 inches physical size m2 Sq f P CNT 36 44 Cumulative number of sheets of A4 equivalent paper equal to or larger than 36 inches but less than 44 inches physical size sheets P CNT 24 36 Cumulative number of sheets of A4 equivalent paper equal to or larger than 24 inches but less than 36 inches physical size sheets P CNT 17 24 Cumulative number of sheets of A4 equivalent paper equal ...

Page 182: ...er of the consumable parts included in each unit has reached 90 or more W2 Use rate until part replacement of either of the consumable parts included in each unit has reached 100 but no need to stop the printer E Use rate until part replacement of either of the consumable parts included in each unit has reached 100 and the printer needs to be stopped Day s PARTS yy 1 yy Unit number of consumable p...

Page 183: ...URGE INK USE CNT Initialize the consumption amount of ink Clear COUNTER INK USE2 and count up COUNTER CLEAR CLR INK CONSUME CUTTER CHG CNT Initialize the cutter unit replacement frequency Clear COUNTER EXCHANGE CUTTER EXC and count up COUNTER CLEAR CLR CUTTER EXC W INK CHG CNT Initialize the maintenance cartridge replacement frequency Clear COUNTER EXCHANGE MTC EXC and count up COUNTER CLEAR CLR M...

Page 184: ...000 04 0000 05 0000 06 0000 07 0000 08 0000 09 0000 10 0000 11 0000 12 0000 13 0000 14 0000 15 0000 16 0000 17 0000 18 0000 19 0000 20 0000 INK CHK C 0 M 0 Y 0 MBK 0 MBK2 0 BK 0 COUNTER PRINTER LIFE TTL 0 LIFE ROLL 0 LIFE CUTSHEET 0 LIFE A 0 B 0 C 0 D 0 E 0 F 0 MEDIA 7 MEDIA OTHER NAME NAME OTHER TTL 0 0 m2 0 0 sq f TTL 0 0 m2 0 0 sq f ROLL 0 0 m2 0 0 sq f ROLL 0 0 m2 0 0 sq f CUTSHEET 0 0 m2 0 0 ...

Page 185: ...or more item details see Detail of Service Mode e Counter a Consumables status b Number of days elapsed since the counter was last reset c Counter value d Value with which consumables reach their replacement timing e Ratio of the current count to the replacement timing f Cumulative counter value 4 Ink saver mode setting a Ink saver mode status b Number of times ink save mode has been executed unit...

Page 186: ...shown below F 7 2 c NOZZLE 2 NOZZLE 3 A sample printout that is produced by executing SERVICE MODE ADJUST PRINT PATTERN NOZZLE 2 or NOZZLE 3 is shown below F 7 3 d OPTICAL AXIS A sample printout that is produced by executing SERVICE MODE ADJUST PRINT PATTERN OPTICAL AXIS is shown below F 7 4 Nozzle Check Pattern SERVICE ...

Page 187: ... 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 A 2 A 4 A 6 A 8 A 10 A 12 C 1 C 2 C 3 C 4 C 5 0 2 4 6 8 10 12 0 2 4 6 8 10 12 0 2 4 6 8 10 12 0 2 4 6 8 10 12 0 2 4 6 8 10 12 14 0 2 4 6 8 10 12 14 16 0 2 4 ...

Page 188: ...4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 D 12 D 5 D 11 D 4 D 10 D 3 D 9 D 2 D 8 D 1 D 7 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 0 2 4 6 8 10 12 14 16 18 20 Printhead Adjustment Pattern ...

Page 189: ...PCB The data in the MC relay PCB is copied to the main PCB MC BOARD Select this before replacing the main PCB The data in the main PCB is copied to the MC relay PCB Use this when the MC relay PCB is a new one c Exiting the PCB replacement mode Turning off the Power button of the printer allows you to exit the PCB replacement mode For details on how to replace the PCB see Parts Replacement Procedur...

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Page 191: ...Chapter 8 ERROR CODE ...

Page 192: ......

Page 193: ...Contents Contents 8 1 Outline 8 1 8 1 1 Outline 8 1 8 2 Warning Table 8 2 8 2 1 Warnings 8 2 8 3 Error Table 8 3 8 3 1 Error Code List 8 3 8 4 Sevice Call Table 8 8 8 4 1 Service Call Errors 8 8 ...

Page 194: ......

Page 195: ... cleared and the error indication remains on the operation panel even if the printer is powered off and on again Occurrence of the service call error is indicated again at power on This measure is taken to prevent user s recovery of the service call error and damages to the printer Service call errors can be cleared however by starting up the printer in the service mode For how to take actions aga...

Page 196: ...mage mode Other warning GARO W1226 01341226 103A GARO image mode Image processing table error GARO W1231 01341231 1035 GARO setup Unknown command GARO W1232 01341232 1036 GARO setup Invalid parameter count GARO W1233 01341233 1037 GARO setup Required parameter missing GARO W1234 01341234 1038 GARO setup Data out of bounds GARO W1235 01341235 1039 GARO setup Other warning End of paper feed Cannot f...

Page 197: ...t the release lever and replace paper with A4 LTR vertical or larger 03010000 2E1F Undersized paper loaded for internal printing A4 or larger Replace with A4 Letter or any larger sized paper Cannot print as specified Lift the release lever and replace paper with A3 Ledger vertical or larger 03010000 2E1F Undersized paper loaded for internal printing A3 or larger Replace with A3 11 x17 or any large...

Page 198: ...oll media are loaded Load cut sheets at the paper tray port Hardware error 03130031 291D Turn off printer wait then turn on again 03130031 291D Spur cam sensor detection failure Check the spur cam sensor Hardware error 03130031 2E23 Turn off printer wait then turn on again 03130031 2E23 Cutter unit failure Check the cutter unit Hardware error 03130031 2E14 Turn off printer wait then turn on again ...

Page 199: ...rferences from outside light Replace the multi sensor unit Hardware error 03130031 2F3A Turn off printer wait then turn on again 03130031 2F3A Valve motor error Check the ink supply unit Hardware error 03130031 2F3B Turn off printer wait then turn on again 03130031 2F3B CS communication error Remove the ink tanks and then reload them Check the main controller PCB Hardware error 03130031 260E Turn ...

Page 200: ... and replace ink tank 03810203 2583 Low on the C ink tank as during cleaning Replace with a fully replenished C ink tank Ink insufficient Press OK and replace ink tank 03810206 2586 Low on the MBk ink tank as during cleaning Replace with a fully replenished MBk ink tank Ink insufficient Press OK and replace ink tank 03810204 2590 Low on the Bk ink tank during pre printing checks Replace with a ful...

Page 201: ...Online Print Load Eject Change Paper 03861001 2406 Data unfit for borderless printing Check the paper size Change the paper size Insufficient paper for job Online Print Stop Stop Printing Load Eject Change Paper 03862000 2E09 Not enough roll media on remaining roll media quantity detection Renew the supply of roll media Cannot cut paper Lift the release lever and reload the paper 03870001 2015 Cut...

Page 202: ...ecksum error Replace the main controller PCB E196 4041 Flash memory erase error Replace the main controller PCB E196 4042 Flash memory write error Replace the main controller PCB E196 4045 EEPROM write error Replace the main controller PCB E196 404C Serial number mismatch between boards Execute PCB replacement mode or replace the main controller PCB E196 404D Machine ID mismatch between boards Rep...

Page 203: ...Mar 10 2008 ...

Page 204: ......

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