Canon
imageRUNNER ADVANCE DX C5700 Series Service Guide
imageRUNNER ADVANCE DX C5700 Series Service Guide
March 2021
Revision 5
Page 75
C.
Internet Support
Canon USA’s Engineering Services and Solutions Division provides high-
quality Support via the Internet, and is only available for Canon USA’s
Authorized Servicing Dealers.
1. Canon USA’s e-Support Center Website
To access internet support, go to the
The
is designed to provide Systems Engineers
and Technicians access to technical support information via the World
Wide Web.
The following functions and information can be accessed:
•
Proactive notification of new releases, patches, Technical Publications,
and other information via e-mail message
•
Search for technical solutions with the Integrated Knowledge
Management System through a natural language query
•
Read or download on-line documentation
•
Download patches and their Readme files
•
Download firmware and software drivers
•
Track or close logged cases
•
Review all open cases
2. Canon USA’s Partner Portal Website
Partner Portal Website
provides links to BICG Marketing and
Service, Canon Network Access and the Learning Zone.
The Service and Support link provides access to view and download
Service Guides, Customer Expectation Documents and Service
Revenue/Profit Calculators.
Access is limited to an Authorized Dealer’s Management staff. Please
contact your Dealer Administrator to request access to the
Partner Portal
Website
.
Summary of Contents for ImageRUNNER ADVANCE DX C5760i
Page 1: ...Canon Service Guide...
