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Canon imageRUNNER ADVANCE C5255, Basic Operation Manual

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  Troubleshooting

Clearing Paper Jams  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •120

Reducing the Frequency of Paper Jams  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •153

Clearing Staple Jams (For Optional Products)• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •154

If Memory Becomes Full During Scanning  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •162

When an Error Message Is Displayed • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •164

When an Error Code Is Displayed • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •165

Printer/Fax Driver Troubleshooting  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •166

Service Call Message• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •167

Frequently Asked Questions  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •174

Basic Operation Guide: imageRUNNER ADVANCE (iRA) C5235, iRA C5240, iRA C5250, iRA C5255 - 04/2012

Summary of Contents for imageRUNNER ADVANCE C5255

Page 1: ...ENG Basic Operation Guide After you finish reading this guide store it in a safe place for future reference Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 2: ... Do with the Copy Functions 28 Sending a Fax 32 Things You Can Do with the Fax Functions 34 Sending Scanned Data E Mail I Fax File Servers 38 Things You Can Do with the Scan and Send Functions 40 Storing Scanned Data 44 Things You Can Do with the Scan and Store Functions 46 Printing Stored Data 48 Sending Stored Data 50 Things You Can Do with the Access Stored Files Functions File Operation 52 Thi...

Page 3: ...For Optional Products 154 If Memory Becomes Full During Scanning 162 When an Error Message Is Displayed 164 When an Error Code Is Displayed 165 Printer Fax Driver Troubleshooting 166 Service Call Message 167 Frequently Asked Questions 174 Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 4: ...gs required before using functions such as the network settings for sending e mail Describes how to add applications and update the firmware Setup Guide ENG Setup Guide After you finish reading this guide store it in a safe place for future reference Basic Operation Guide This Manual Provides an overview of the functions and describes the basic operations Describes the maintenance and troubleshoot...

Page 5: ... machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Driver Installation Guide Provides instructions on installing the printer fax and other drivers Printer Driver I...

Page 6: ...op the iRADV_C5255_Manual_us folder to the location you want to save it 3 Double click the index html file inside the iRADV_C5255_Manual_us folder to display the e Manual Depending on the operating system you are using a security protection message may appear In this case allow the content to be displayed When you start the e Manual the following page the top page appears If the e Manual CD ROM Do...

Page 7: ...e 8 Select from purpose This section includes the introduction of functions of the machine for each purpose 9 Office Locations Inquiries for the machine are displayed 10 Trademarks The trademarks are displayed 11 Copyright The information of copyrights is displayed 12 Disclaimers The disclaimers are displayed Performing a Search Enter a keyword in the entry field which is located at the top of the...

Page 8: ...8 MEMO Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 9: ...n Power and Energy Saver Key 12 Parts and Their Functions 14 External View 14 Internal View 16 Feeder 18 Control Panel and Touch Panel Display 20 Main Menu Screen Settings 22 Changing Settings According to Your Needs 24 Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 10: ... of document work in a digitized office the imageRUNNER ADVANCE C5255 C5250 C5240 C5235 represents the ultimate in a color digital multitasking machines What This Machine Can Do Copy You can make two sided copies from one sided originals or copy two pages onto one side of the paper to reduce printing cost There are other modes such as the Collate modes p 26 Fax Scanned documents as well as stored ...

Page 11: ...machines for operations such as printing stored data p 44 p 48 Use Remote Scanner You can use this machine as a remote scanner by TWAIN compatible computer software You can scan up to 11 x 17 in size at a resolution of 600 x 600 dpi See e Manual Scanner Print Secured File You can send print data protected with a PIN password from a computer to the machine This data can be printed only by entering ...

Page 12: ... to use the main power switch and the Energy Saver key Do not connect or disconnect the power cord with wet hands as this may result in electrical shock If you are using a login service log in using the procedure for the login service you are using If the main power indicator on the control panel does not light even though the main power switch is ON be sure to check the breaker to see if it is OF...

Page 13: ...cord until the main power indicator of the machine is OFF If the main power is turned OFF during scanning or printing a paper jam may occur Shutting Down the Machine This machine performs a procedure to protect hard disk when the machine is shut down This enables the machine to be shut down safely even if there are any jobs being processed or a MEAP application is running while the machine is shut...

Page 14: ...9 10 16 5 12 13 15 3 2 20 19 18 21 8 Parts and Their Functions This section provides you with the names and functions of all the parts on the outside and inside of the main unit and the feeder Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 15: ...y Prints and copies are output to this tray 11 Output Paper Tray Guide Tilt the output paper tray guide up to prevent output papers from falling down 12 Control Panel Includes the keys touch panel display and indicators required for operating the machine 13 LAN Port Use a LAN cable to connect the machine to a network 14 USB Port 2 Use the USB port to connect external hard disks and other devices t...

Page 16: ...16 Parts and Their Functions Internal View When the Cassette Feeding Unit AD2 is attached Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 17: ...paper jam in the fixing unit 3 Duplexing Unit Pull out the duplexing unit to clear a paper jam 4 Waste Toner Container Waste toner accumulates here 5 Toner Replacement Cover Open this cover to replace the toner cartridge 6 Toner Cartridge When toner runs out pull out the toner cartridge and replace it with a new one Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 ...

Page 18: ...t have been scanned from the original supply tray are output into the original output tray in the order that they are fed into the feeder 7 Slide Guides Adjust these guides to match the width of the original 8 Original Output Indicator Lights when originals are being output and starts blinking in a specified period after outputting originals is complete 9 Inner Cover Open this cover to clean the d...

Page 19: ...er Place originals into this tray with the surface that you want to scan face up 4 Original Output Area Originals that have been scanned from the original supply tray are output into the original output area in the order that they are fed into the feeder 5 Original Set Indicator Lights when originals are placed in the original supply tray 6 Platen Glass Use the platen glass when scanning books thi...

Page 20: ...d in memory 11 Reset key Press to restore the standard settings of the machine 12 ID Log In Out key Press to log in out when a login service such as Department ID Management or SSO H has been set 13 Numeric keys Press to enter numerical values 14 Touch Panel Display The settings screen for each function is shown on this display Eight function keys are displayed by default 15 Brightness Adjustment ...

Page 21: ...ervice such as Department ID Management or SSO H Single Sign On H a log in screen appears If the log in screen appears enter the Department ID and PIN or the user name and password press Log In Out or Log In on the screen Press Log In Out or Log Out after you finish using the machine to log out Use Help If Help is displayed on the top right of the function setting screen press Help to check the ex...

Page 22: ...Example of Registration Main Menu Screen Settings Select the function that appears on the list and press Up or Down to change the order in which it is displayed You can place or delete one blank button space by pressing Add Blank or Delete Blank respectively If you do not want to select a function press Unassigned The items displayed when is pressed may differ depending on the function If authenti...

Page 23: ...Press OK If Display Language Keyboard Switch is set to On appears on the Main Menu screen If Display Settings Reg Shortcut is set to On Settings Reg Shortcut appears on the Main Menu screen From Settings Reg Shortcut you can select shortcut buttons to the setting screens for Auto Adjust Gradation Paper Settings and Paper Type Management Settings If Display Show All is set to On Show All appears on...

Page 24: ...an specify and register settings for using each function more conveniently such as registering shortcut buttons for the Copy function setting automatic redialing for the Fax function and setting the maximum data size to send via e mail Set Destination You can register fax and e mail destinations in the address book In addition to registering frequently used destinations you can also register multi...

Page 25: ...ing Scanned Data 44 Things You Can Do with the Scan and Store Functions 46 Printing Stored Data 48 Sending Stored Data 50 Things You Can Do with the Access Stored Files Functions File Operation 52 Things You Can Do with the Access Stored Files Functions Print 53 Things You Can Do with the Access Stored Files Functions Send 56 Operating the Machine from a Computer Remote UI 58 Printing from a Compu...

Page 26: ...en Press Copy Copy Basic Features Screen is displayed You can set various copying functions For more information see from p 28 to p 31 in this manual This section describes the flow of basic copy operations How to Make a Copy If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attach...

Page 27: ...s Start If you make a mistake when entering values press Clear enter the correct value The specified copy quantity appears on the screen as shown below If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Copying When copying is complete remove your originals Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 ...

Page 28: ...ing a value to specify a desired scan ratio 2 Select Color You can select the color mode for copying 3 Select Paper You can select the paper size type and the paper source You can also set the machine to automatically recognize the original size and the copy ratio and then copy 4 Copy Sample You can check the copy result of one set before making multiple sets of copies You can also copy a specifie...

Page 29: ...h transparency when copying onto transparencies 7 Original Type Image quality for scanning is adjusted according to the type of original such as Text Photo Map Printed Image Photo Printout or Text 8 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure 9 Different Size Originals You can mak...

Page 30: ... enables you to make copies with the entire original image shifted by a designated width to create a margin on the copies You can set different width values for the each side of the paper 7 Shift This mode enables you to make copies with the entire image shifted to the center or a corner You can use the numeric keys to specify the location 8 Print Date You can copy the date day month and year onto...

Page 31: ...py them as one document 5 Print on Tab This mode enables you to copy onto the tabs on tab paper 6 Area Designation This mode enables you make copies of a designated area 7 Superimpose Image This mode superimposes an image image form previously scanned registers it in the memory of the machine and then places it on the image of the original 8 Store in Mail Box You can store the scanned originals in...

Page 32: ...der platen cover Place your originals face down Gently close the feeder platen cover You can set various facsimile functions For more information see from p 34 to p 37 in this manual If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login s...

Page 33: ...ch buttons or Address Book For more information on storing the destination see e Manual Fax If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending After a job is sent the send settings may be retained except the specified destinations To cancel the settings press Reset To send other jobs with the same settings specify destin...

Page 34: ... on the network 6 Previous Settings You can recall the three most recent destinations or fax settings You can send a fax using the recalled destination or settings 7 Resolution If the resolution is high you can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 8 Scan Size You can select the original scanning size I...

Page 35: ...nd of the telephone number 2 Backspace Press when you enter an incorrect number to delete the number before the cursor 3 Set Details Displayed when multiple lines are set to be used Press to set the subaddress and password or to select the telephone line to use for transmission 4 Subaddress You can send or receive fax documents with increased security by attaching a subaddress and a password to yo...

Page 36: ... the originals You can directly send without storing the original in the memory 7 Select Line You can select the telephone line to use for sending a facsimile 8 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machine Set the Sender Name after specifying the destination 9 Job Build You can scan originals that are too many to be pla...

Page 37: ...iew the scanned data of your originals and to check the page count before sending a fax You can also delete a specified page 3 Finished Stamp You can print a stamp approximately 1 8 3 mm in diameter on the front side of scanned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the fax job is done Basic Operation Guide imageRUNNER ADVANCE iRA C5235 i...

Page 38: ... Scanned Data E Mail I Fax File Servers 1 2 Selecting Function Select Scan and Send from the Main Menu screen Press Scan and Send Scan and Send Basic Features screen is displayed Placing Originals Place the original on the feeder or the platen glass Placing originals in the feeder Adjust the slide guides to fit the size of your originals Neatly place your originals with the side to be copied face ...

Page 39: ...you want to send to a new destination not yet stored press New Destination enter the destination If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending For more information on storing the destination in the address book see e Manual Scan and Send After a job is sent the send settings may be retained except the specified dest...

Page 40: ...y accessing from a client machine on the network 3 New Destination Press to specify a new destination not stored in the Address Book or one touch buttons 4 Send to Myself You can specify your own e mail address as the destination The administrator can restrict general users to send e mail only to their addresses This option appears if SSO H is set as the login service 5 Specify Destinations Press ...

Page 41: ... resolution is low the data size becomes smaller and you can reduce the time it takes to send 5 Scan Size You can select the original scanning size If you press Auto Size the machine automatically recognizes the size of the original when scanning 6 File Format If you are sending to an e mail address or file server you can specify the file format You can select from PDF XPS OOXML pptx docx JPEG or ...

Page 42: ...de enables you to erase shadows that appear when scanning various types of originals You can also erase shadows of the punch holes 6 Copy Ratio Specify the desired zoom ratios You can change the zoom ratio by reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desired scan ratio 7 Sharpness This mode enables you to scan the originals with a sharper or s...

Page 43: ...anned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the send job is done 5 E Mail Priority You can set a priority level when sending e mail 6 Reply to You can specify a reply to address when sending an e mail or I fax 7 Subject Message You can specify a subject and enter a message when sending an e mail or I fax If you do not specify a subject i...

Page 44: ... select the type of storage location This section describes the flow of basic Scan and Store operations It also describes an example of how to store scanned data in a mail box Storing Scanned Data 1 Placing Originals Place the original on the feeder or the platen glass Placing originals in the feeder Adjust the slide guides to fit the size of your originals Neatly place your originals with the sid...

Page 45: ... Start Scanning After specifying the settings press Start Press Start You can set various scan functions For more information see from p 46 to p 47 in this manual If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Storing When scanning is complete remove your originals Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C524...

Page 46: ...et This mode is useful if you want to clear all settings and reset the settings All settings are cleared 8 2 Sided Original Set to scan two sided originals You can select Book Type or Calendar Type 9 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure 10 File Name You can specify a file n...

Page 47: ... this mode when you want to soften and sharpen text lines or the outline of the image 6 Nega Posi This mode enables you to scan and record the original image by inverting the hues and gradations 7 Job Build You can scan originals that are too many to be placed at once by dividing them into multiple batches After all originals are scanned storing is started 8 Area Designation This mode enables you ...

Page 48: ...asic Access Stored Files operations The procedure for printing files stored in a mail box is used here as an example Printing Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login service such as Department ID Management or SS...

Page 49: ...ecifying the settings press Start Printing Press Start Printing When printing is complete the display returns to the Mail Box Selection screen You can set various print settings on the screen displayed when Change Print Settings is pressed For more information see from p 53 to p 55 in this manual Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 50: ...Stored Files operations The procedure for sending a file stored in a mail box is used here as an example Sending Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login service such as Department ID Management or SSO H has been ...

Page 51: ...ess Send 4 Start Sending Specify the destination press Start Sending Press Address Book Select the destinations press OK Press Start Sending You can set various send functions For more information see p 56 to p 57 in this manual Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 52: ...le files in the mail box into one file Then you can print the combined files as one file 11 Insert Pages You can insert a specified file from the mail box in front of the specified page of another file from the same mail box 12 Delete Pages This mode enables you to erase specified page from a file that is stored in a mail box 13 Add Files Scan and Store You can scan the original and store the new ...

Page 53: ...ecall the registered frequently used settings for future use 6 Merge Files and Print Press to merge multiple files and print as one file This key is displayed only when multiple files are selected 7 Delete File After Printing Press to have a file automatically deleted after it is printed 8 Restore Default Set Press to cancel all settings 9 Start Printing Press to start printing 10 Change No of Cop...

Page 54: ...t onto the output You can specify the size position or direction 8 Copy Set Numbering This mode enables you to print copy set numbers You can specify the size position or direction of the copy set number 9 Page Numbering You can print with page numbers You can also specify the size position or direction of the page number 10 Secure Watermark You can embed hidden text such as CONFIDENTIAL in the ba...

Page 55: ...e to enlarge or reduce data from JPEG or TIFF image files to fit the desired paper size 4 Enlarge Print Area You can set the blank borders at each side of the page to 0 0 mm and print all the way to the edges of the page 10 Print Position You can select whether to print JPEG and TIFF image data centrally or in the top left or specify to set the print position automatically 5 Password to Open a Doc...

Page 56: ... the destination The administrator can restrict general users to send e mail only to their addresses This option appears if SSO H is set as the login service 5 Specify Destinations Press to display the methods for specifying destinations or the destination list 6 Personal Folder You can specify your personal folder as the destination You need to specify settings before using personal folders The a...

Page 57: ...st text block in the document for use as its file name 4 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machine Set the Sender Name after specifying the destination 5 E Mail Priority You can set a priority level when sending e mail 6 Reply to You can specify a reply to address when sending an e mail or I fax 7 Subject Message You...

Page 58: ...gistration 2 Press Management Settings License Other Remote UI 3 Press On OK 4 Turn OFF the main power of the machine and then turn ON the main power again The Remote UI setting is made effective only after turning the machine s main power OFF and then ON For instructions on turning ON OFF the machine see p 12 in this manual The Remote UI User Interface is preinstalled software in the machine that...

Page 59: ...us Click Status Monitor Cancel To specify the settings Click Settings Registration Remote UI Last Page To login as the administrator enter the System Manager ID and System PIN click Administrator Login To login as a general user click General User Login If the Log In screen is displayed enter the user name and password click Log In If a login service such as Department ID Management or SSO H has b...

Page 60: ...ated using application software This section describes the flow of basic operations to print data from your computer Printing from a Computer Printing methods may differ depending on the applications you are using For details see the instruction manuals provided with the application software The screens may differ depending on the operating system and the type and version of the printer driver you...

Page 61: ...mplete collect the output A printer driver is software required for printing from application software To display detailed descriptions for each print setting click Help on the bottom right of the Properties screen The print job status can be checked from the Remote UI For more information see p 59 in this manual Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 ...

Page 62: ...62 MEMO Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 63: ...the imageRUNNER ADVANCE C5255 C5250 83 For the imageRUNNER ADVANCE C5240 C5235 86 Replacing the Staple Cartridge For Optional Products 88 Replacing the Staple Cartridge in the Stapler Unit Staple Finisher J1 Booklet Finisher J1 88 Replacing the Staple Case in the Saddle Stitcher Unit Booklet Finisher J1 90 Replacing the Staple Cartridge Inner Finisher E1 92 Removing Punch Waste External 2 3 Hole P...

Page 64: ...se paper jams When you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam The following paper sizes can be loaded into Paper Drawers 1 2 3 and 4 Paper Drawer 1 LGL LTR LTRR STMTR EXEC and Custom size 5 1 2 x 7 1 8 to 12 x 15 3 8 139 7 mm x 182 mm to 304 8 mm x 390 mm Paper Drawer 2 12 x 18 11 x 1...

Page 65: ...align the edges to facilitate feeding 3 Load the paper stack into the paper drawer 3 1 2 1 Make sure that the paper size plate of the paper drawer matches the size of the paper loaded in the paper drawer 2 Load the paper stack against the right wall of the paper drawer 3 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper dr...

Page 66: ...ose instructions When the paper is loaded into the paper drawer the side facing up is the one printed on If problems such as poor print quality or paper jams occur try turning the paper stack over and reloading it For more information on the print direction of preprinted paper paper which has logos or patterns already printed on it see e Manual Copy Rewrap any remaining paper in its original packa...

Page 67: ...he paper drawer until it stops 3 Remove all of the remaining paper 2 Adjust the position of the paper drawer guides 1 2 2 1 Slide the left guide while squeezing it on the top to align it with the mark for the desired paper size 2 Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size Slide the guides until they click into place If the left guide an...

Page 68: ...cover The paper size that cannot be used depending on the model and settings is also listed on the paper size plate 5 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury Only LTR transparencies can be used Make sur...

Page 69: ...Do not load transparencies while the machine is printing Doing so may cause a paper jam Use only transparencies intended for use with this machine If you use other transparencies you may cause damage to the machine It is recommended that output transparencies are immediately removed from the output tray to avoid folding of the transparencies and paper jams Return the remaining transparencies to th...

Page 70: ...ting and stapling resume after you clear the paper jam Paper Deck Unit B2 is an optional product Only load LTR paper into the Paper Deck Unit B2 Paper cannot be loaded horizontally If a message prompting you to load paper appears during printing the remaining prints are automatically made after you load the correct paper If you select a different paper source the remaining prints are made after yo...

Page 71: ...3 Load the paper stack into the paper deck unit 1 Load the paper stack against the back left guide of the paper deck unit 2 Close the paper deck unit When the paper deck unit is closed the inside lifter automatically ascends and the machine becomes ready for printing When closing the paper deck unit be careful not to get your fingers caught as this may result in personal injury Basic Operation Gui...

Page 72: ... lb bond 80 g m2 Load the paper stack in stages adding approximately 500 sheets of paper at a time If the paper deck unit can accommodate more paper the lifter will descend If there are instructions on the paper package about which side of the paper to load follow those instructions When the paper is loaded into the paper deck unit the side facing down is the one printed on If problems such as poo...

Page 73: ...ion If you want to insert printed tab paper as a chapter page insert a blank paper where the tab paper will be inserted 1 Open the drawer 1 2 1 Press and release the button on Paper Drawer 2 2 Grip the handle and pull out the paper drawer until it stops 2 Attach the Tab Feeding Attachment Kit B1 to Paper Drawer 2 1 2 1 Place the Tab Feeding Attachment Kit B1 into the holes of the paper drawer 2 Pu...

Page 74: ...st be straightened out prior to use Make sure that the height of the paper stack does not exceed the limit mark at the back of the paper drawer 4 Squeeze the lever on the front guide as shown in the illustration While squeezing the lever slide the front guide until it fits the tab paper Front Guide Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 75: ... personal injury Never place paper or any other items in the open part of the paper drawer next to the paper stack Doing so may cause a paper jam When you are not loading tab paper make sure to remove the Tab Feeding Attachment Kit B1 from the paper drawer Using the Tab Feeding Attachment Kit B1 for storing paper other than tab paper may cause a paper jam Basic Operation Guide imageRUNNER ADVANCE ...

Page 76: ... ink glue or other substances that can melt burn vaporize or emit smells under the heat of a fixing unit approximately 418 F Depending on the materials used for the seal the glue may melt under the fixing unit s heat sealing the envelopes When the envelope cassette is attached and envelope is selected for the paper type the envelope is ejected to the tray under the scanner unit If you are printing...

Page 77: ... five times for each set of five envelopes 2 Hold down the four corners of the envelopes firmly so that they and the sealed or glued portion stay flat Flap If you use envelopes that have glue attached to their flaps the glue may melt due to the heat and pressure of the fixing unit Take particular care to spread the envelopes out in the direction that they will be fed Do not print on the back side ...

Page 78: ...ng edges of the envelopes and make sure that they are held in place under the claws Load the envelopes as shown below Envelopes which have been rolled or curled must be straightened out prior to use Make sure that the height of the envelope stack does not exceed the height limit mark The maximum height quantity of envelopes that can be loaded into the cassette is approximately 1 1 4 30 mm The maxi...

Page 79: ...ollow the instructions on the touch panel display Printing resumes Loading the Envelope after Specifying the Size This section explains how to load the envelopes that are specified in Settings Registration into the envelope cassette Make sure that you change the envelope settings from the Settings Registration screen before carrying out the following procedure See e Manual Settings Registration Ot...

Page 80: ...o align it with the mark for the desired envelope size Left Guilde 4 Adjust the front guide 1 2 3 1 3 1 Loosen the two screws fixing the front width guide of the envelope feeder attachment 2 Press down on the envelope receptacle and move the front width guide to align it with the mark for the desired envelope size 3 Fix the front width guide in place with the screws Basic Operation Guide imageRUNN...

Page 81: ... which have been rolled or curled must be straightened out prior to use Make sure that the height of the envelope stack does not exceed the height limit mark The maximum height quantity of envelopes that can be loaded into the cassette is approximately 1 1 4 30 mm The maximum height quantity of envelopes varies depending on the envelope type and user operating conditions but as a reference 1 1 4 3...

Page 82: ...rning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury Never place paper or any other items in the empty part of the paper drawer next to the envelopes Doing so may cause paper jams If output has been stopped due to an insufficient number of envelopes load more envelopes and follow the instructions on the touch panel display ...

Page 83: ...ridge take care not to allow ink to come into contact with your hands or clothing If ink gets onto your hands or clothing wash it off immediately with cold water For the imageRUNNER ADVANCE C5255 C5250 1 Open the feeder 2 Pull the lever above the feeder and open the document scan cover Open the document scan cover carefully as not to scratch the platen glass Basic Operation Guide imageRUNNER ADVAN...

Page 84: ...dge 5 Push in the new stamp cartridge until it clicks Insert the stamp cartridge so that it is not slanted Insert the stamp cartridge properly or paper jams may occur Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 85: ...rs caught as this may result in personal injury 7 Close the cover of the document scanning area until it clicks When closing the cover be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 86: ...aware that the light emitted from the platen glass may be very bright when closing the feeder For the imageRUNNER ADVANCE C5240 C5235 1 Open the covers 1 2 1 1 Pull the lever open the feeder cover 2 Open the inner cover holding it by its tab Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 87: ...t the stamp cartridge is not protruding from the surface Insert the stamp cartridge properly or paper jams may occur 3 Close the covers 2 1 1 Close the inner cover 2 Close the feeder cover When closing the covers be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 88: ...is machine Replacing the Staple Cartridge in the Stapler Unit Staple Finisher J1 Booklet Finisher J1 When the Staple Finisher J1 or Booklet Finisher J1 is almost out of staples and the staple cartridge in the stapler unit must be replaced a screen prompting you to replace the staple cartridge appears on the touch panel display Follow the procedure described below to replace the staple cartridge 1 ...

Page 89: ...case down until it clicks into place 3 Remove the seal holding the staples together by pulling it straight out Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a time Make sure that you pull the seal straight out If you pull it out at an angle it may tear 5 Gently push the staple case back...

Page 90: ...ting you to replace the staple case appears on the touch panel display Follow the procedure described below to replace the staple case If necessary remove all output paper in the booklet tray before replacing the staple cartridge of the saddle stitcher unit This procedure is necessary only if the Booklet Finisher J1 is attached the Booklet Finisher J1 is an optional product We recommend that you o...

Page 91: ...her unit towards you and then push it up 1 Stapler Unit 2 Saddle Stitcher Unit 3 Insert the new staple case 1 Pull out the empty staple case holding it by its left and right sides 2 Push the new staple case in until it clicks into place Only one staple case can be inserted at a time When replacing the staple cases replace both the front and back staple cases Basic Operation Guide imageRUNNER ADVAN...

Page 92: ...lt in personal injury When you have replaced the staple case be sure to manually reposition the staples in the saddle stitcher unit See e Manual Settings Registration Replacing the Staple Cartridge Inner Finisher E1 When the Inner Finisher E1 is almost out of staples and the staple cartridge must be replaced a screen prompting you to replace the staple cartridge appears on the touch panel display ...

Page 93: ... before you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a time Make sure that you pull the seal straight out If you pull it out at an angle it may tear 4 Attach the staple case to the finisher 2 1 1 Gently push the staple case back into the finisher and push down firmly until it is securely in place 2 Close the front cover of the finisher When closi...

Page 94: ...ribed below to remove the punch waste The External 2 3 Hole Puncher B2 is an optional product The External 2 3 Hole Puncher B2 is available only when the Staple Finisher J1 or Booklet Finisher J1 is attached 1 Pull out the punch waste tray 1 Open the front cover of the puncher 2 Pull out the punch waste tray 2 Discard the punch waste Make sure that the punch waste tray is completely emptied Basic ...

Page 95: ...n 2 Close the front cover of the punch waste tray When closing the cover be careful not to get your fingers caught as this may result in personal injury If the punch waste tray is not securely in place you cannot make prints in the Hole Punch mode Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 96: ...er cartridges into open flames as this may cause the toner to ignite resulting in burns or a fire If you accidentally spill or scatter toner carefully gather the toner particles together or wipe them up with a soft damp cloth in a way that prevents inhalation Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner Doing so may cause a malfunction ...

Page 97: ...deleting the remaining toner error message see e Manual Settings Registration Complete instructions on how to replace the toner cartridge can be accessed by pressing Previous or Next on the touch panel display If toner runs out during a print job the remaining prints are made after you replace the toner cartridge If black toner is left you can continue copying and printing in black and white Howev...

Page 98: ...s If the toner with content remaining is selected the message The selected toner can still be used Do you want to replace it is displayed If you want to continue replacement press Yes If you do not want to replace the toner press No Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 99: ...ge is displayed Repeat the procedure from step 1 Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Do not open the internal cover by force as doing so may damage the machine Never touch the tip of the toner cartridge or subject it to shock by hitting it Doing so may cause the toner cartridg...

Page 100: ...ection of the arrow to remove it 8 Push the new toner cartridge in as far as possible 1 2 1 Black Toner Cartridge 2 Cyan Magenta or Yellow Toner Cartridge When replacing toner cartridges make sure that the color of the toner cartridge matches the color of label on the internal cover Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 101: ...n closing the internal cover be careful not to get your fingers caught as this may result in personal injury 10 Close the toner replacement cover The toner confirmation screen is displayed When closing the toner replacement cover be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 102: ...n in the vacuum cleaner or result in a dust explosion due to static discharge If toner is ingested consult a physician immediately If toner gets onto your hands or clothing wash it off immediately with cold water Washing it off with warm water will set the toner and make it impossible to remove the toner stains Your local authorized Canon dealer will dispose of used waste toner containers Used ton...

Page 103: ...old water Washing them with warm water will set the toner and make it impossible to remove the toner stains 3 Put the removed waste toner container into a bag and then tie it up at the top to prevent the toner remaining inside the cartridge from scattering Use a bag in the box in which the new waste toner container is stored 4 Insert the new waste toner container Basic Operation Guide imageRUNNER ...

Page 104: ...ts original position 2 Close the front cover of the main unit When closing the front cover of the machine be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 105: ...become damp This may cause a short circuit and result in a fire When cleaning with a cloth do not dampen it too much as this may damage the original or break the machine Do not use alcohol benzene paint thinner or other solvents for cleaning Doing so may result in damage to the plastic parts Platen Glass and Underside of the Feeder Platen Cover If the platen glass or the underside of the feeder pl...

Page 106: ...ers while cleaning them If the document feed scanning area is dirty documents may not be scanned clearly and the size of the document may not be detected correctly For the imageRUNNER ADVANCE C5255 C5250 1 Open the feeder 2 Clean the original scanning area thin glass strip with a cloth which is wrung after being dampened in water or a mild detergent and then wipe the area with a soft dry cloth Bas...

Page 107: ...over carefully as not to scratch the platen glass 4 Open the inside cover 5 Clean the feed scanning area with a cloth which is wrung after being dampened in water or a mild detergent and then wipe the area with a soft dry cloth Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 108: ...ngers caught as this may result in personal injury 7 Close the document scan cover When closing the document scan cover be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 109: ... be very bright when closing the feeder Do not dampen the cloth too much as this may damage the original or break the machine For the imageRUNNER ADVANCE C5240 C5235 1 Clean the rollers of the feeder 2 1 1 1 Pull the lever and open the feeder cover 2 Clean the rollers a total of three places inside the feeder cover Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 0...

Page 110: ... area 2 Close the inner cover When closing the cover be careful not to get your fingers caught as this may result in personal injury 4 Clean the feeder scanning area 1 2 1 Open the feeder 2 Clean the feeder scanning area thin glass strip with a cloth which is wrung after being dampened in water or a mild detergent and then wipe the area with a soft dry cloth Basic Operation Guide imageRUNNER ADVAN...

Page 111: ...ing the resin roller 3 Close the feeder When closing the feeder be careful not to get your fingers caught as this may result in personal injury 6 Close the feeder cover When closing the cover be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 112: ...tment Maintenance Maintenance Clean Feeder 3 Place 10 sheets of blank paper into the feeder press Start It takes approximately 20 seconds to clean the feeder Use normal LTR size paper When cleaning is complete try scanning again Feeder Cleaning cannot be performed during printing To cancel feeder cleaning while it is in progress press Cancel Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA ...

Page 113: ...e inside of the main unit may be dirty In this case clean the inside of the main unit as described below 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Inside Main Unit 3 Press Start When cleaning is complete try printing again Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 114: ...de of the front cover by sliding it to the left side Dust Proof Glass Cleaner 3 Hold the dust proof glass cleaner so that the pad on the tip is facing down push it back as far as it goes and then slowly move it up and down Clean the four locations as shown below There are marks on the main unit that indicate the cleaning locations Check these marks when cleaning the dust proof glass Basic Operatio...

Page 115: ...ce the dust proof glass cleaner back on the rear side of the front cover with its tip facing the left direction 5 Close the front cover of the main unit When closing the front cover of the main unit be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 116: ...intouts use paper recommended by Canon Toner If a message prompting you to replace the toner cartridge appears on the touch panel display replace the used toner cartridge with a new one Toner comes in four colors black cyan magenta and yellow Check the toner color that you need to replace before ordering toner from your local authorized Canon dealer Also when replacing the toner cartridge make sur...

Page 117: ... due to static discharge Keep toner out of the reach of small children If toner is ingested consult a physician immediately Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperatures below 86 F and humidity below 80 Be careful of counterfeit toners Please be aware that there are counterfeit Canon toners in the marketplace Use of counterf...

Page 118: ...es Canon has developed and manufactured Toner Parts and Supplies specifically for use in this machine For optimal print quality and for optimal machine performance and productivity we recommend that you use Genuine Canon Toner Parts and Supplies Contact your Canon Authorized Dealer or Service Provider for Genuine Canon Supplies Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C525...

Page 119: ...Stitcher Unit of the Booklet Finisher J1 157 Inner Finisher E1 160 If Memory Becomes Full During Scanning 162 For the Copy Function 163 For the Fax Scan and Send Function 163 For the Scan and Store Function 163 When an Error Message Is Displayed 164 When an Error Code Is Displayed 165 Printer Fax Driver Troubleshooting 166 Service Call Message 167 Contacting Your Local Authorized Canon Dealer 168 ...

Page 120: ...r eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may result in burns or electrical shock After cleari...

Page 121: ...e applicable section to clear the paper jam 3 2 1 3 2 1 2 1 Paper Drawer 1 p 126 Paper Drawer 2 p 128 Cassette Feeding Unit AD2 Optional p 129 Paper Deck Unit B2 Optional p 131 Main Unit p 123 Copy Tray J1 Optional p 151 Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 122: ...er Finisher E1 Optional p 148 Inside the Top Cover p 140 Inside the Front Cover p 144 External 2 3 Hole Puncher B2 p 142 Buffer Pass Unit G1 p 141 Saddle Stitcher Unit p 146 Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 123: ... unit remove all output paper from the tray 1 Remove any paper jammed from the multi purpose tray 2 Open the lower right and upper right covers of the machine 1 2 1 Grip the handle and open the lower right cover of the machine 2 Open the upper right cover of the machine 3 Remove any jammed paper from the output unit 2 3 1 1 Open the paper output unit 2 Remove any jammed paper 3 Push the output uni...

Page 124: ...g unit The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fixing unit and its surroundings as doing so may result in burns or electrical shock If you cannot remove the jammed paper return the upper cover of the fixing unit back to its original position and then remove the jammed ...

Page 125: ...e main unit be careful not to get your fingers caught as this may result in personal injury Gently close the covers until they click into place in the closed position If the Paper Deck Unit B2 was moved away from the main unit reconnect it to the main unit 10 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the p...

Page 126: ...loaded paper Paper Drawer 1 If the Paper Deck Unit B2 is attached move the paper deck unit away from the main unit before proceeding with this procedure If the Copy Tray J1 is attached to the main unit remove all output paper from the tray 1 Open the lower right and upper right covers of the machine 1 2 1 Grip the handle and open the lower right cover of the machine 2 Open the upper right cover of...

Page 127: ...ght as this may result in personal injury 5 Gently close the machine s upper right cover followed by the lower right cover until they click into place When closing the right cover of the main unit be careful not to get your fingers caught as this may result in personal injury Gently close the covers until they click into place in the closed position If the Paper Deck Unit B2 was moved away from th...

Page 128: ...2 Remove any paper jammed in Paper Drawer 2 1 Press and release the button on Paper Drawer 2 2 Grip the handle and pull out paper drawer 2 until it stops 3 Remove any jammed paper 3 Gently push Paper Drawer 2 back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result i...

Page 129: ...the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Cassette Feeding Unit AD2 Optional If the Paper Deck Unit B2 is attached move the paper deck unit away from the main unit before proceeding with this procedure 1 Remove any paper jammed in the lower right cover of the cassette feeding unit 2 1 1 O...

Page 130: ...ught as this may result in personal injury 4 Close the lower right cover of the cassette feeding unit When closing the covers be careful not to get your fingers caught as this may result in personal injury Gently close the covers until they click into place in the closed position If the Paper Deck Unit B2 was moved away from the main unit reconnect it to the main unit 5 Follow the instructions on ...

Page 131: ... any paper jammed in the side of the paper deck unit 1 2 1 Hold down the green lever on the side of the paper deck unit 2 Remove any jammed paper while holding down the green lever Paper can also be jammed in the feeding slot on the side of the main unit Remove any jammed paper from the feeding slot Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 132: ...pen button 2 Open the paper deck unit The inside lifter automatically descends to the paper loading position If the machine is in the Sleep mode the touch panel is not displayed and only Energy Saver is lit you may be unable to open the paper deck unit In this case press Energy Saver to reactivate the machine and then press the open button on the paper deck unit 5 Remove any jammed paper Look care...

Page 133: ...am is displayed repeatedly until the paper jam is cleared Feeder Check the location of the paper jam and follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed original For the imageRUNNER ADVANCE C5255 C5250 1 Remove originals from the original supply tray 2 Pull the lever and open the feeder cover Basic Operation Guide i...

Page 134: ...4 4 Turn the green tab in the direction of the arrow counterclockwise and remove the jammed original from the output tray 5 Close the feeder cover When closing the cover be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 135: ...t in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder 8 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 136: ...der cover If there is difficulty in removing jammed original do not try to remove it forcibly and proceed to step 3 2 1 1 1 Pull the lever and open the feeder cover 2 Remove any jammed original 3 Open the inner cover holding it by its front tab Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 137: ... of the arrow clockwise and remove any original jammed in the feeder cover 5 Turn the feed dial in the direction of the arrow counterclockwise and remove any original jammed in the inner cover Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 138: ...the arrow counterclockwise and remove the jammed original 7 Close the feeder cover 1 2 1 Close the inner cover 2 Close the feeder cover When closing the covers be careful not to get your fingers caught as this may result in personal injury Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 139: ...ingers caught as this may result in personal injury If it is difficult to remove the jammed paper turn the feed dial counterclockwise 9 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 140: ...nnot see any paper check whether there is any jammed paper in the output area If a paper jam occurs when you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam 2 Open the top cover of the finisher and remove any jammed paper 1 1 2 2 3 3 1 2 1 Booklet Finisher J1 2 Staple Finisher J1 1 Open the to...

Page 141: ... 1 3 2 1 Open the buffer pass unit 2 Remove any jammed paper 3 Close the buffer pass unit When closing the buffer pass unit be careful not to get your fingers caught as this may result in personal injury 2 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Basic Operation Guide imageRUNNER ...

Page 142: ...n the knob within the shaded region 3 Remove any jammed paper from the top cover of the puncher 2 1 1 Open the top cover of the puncher 2 Remove any jammed paper If you cannot remove the jammed paper remove it from below Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 143: ... may result in personal injury 5 Close the top cover of the puncher and the front cover of the puncher waste tray 1 2 1 Close the top cover 2 Close the front cover When closing the covers be careful not to get your fingers caught as this may result in personal injury 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly u...

Page 144: ...ont cover of the finisher 2 Remove any jammed paper from the upper delivery guide 2 1 Upper Delivery Guide 1 Open the upper delivery guide 2 Remove any jammed paper When releasing the upper delivery guide be careful not to get your fingers caught as this may result in personal injury The upper delivery guide is spring loaded When you release the upper delivery guide it returns to its original posi...

Page 145: ...the lower delivery guide to its original position be careful not to get your fingers caught as this may result in personal injury 4 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 5 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeate...

Page 146: ... Turn the knob on the right in the direction of the arrow counterclockwise until it stops 3 While pushing in the knob on the left turn it in the direction of the arrow clockwise Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 147: ...inal position When returning the lower delivery guide to its original position be careful not to get your fingers caught as this may result in personal injury 6 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 7 Follow the instructions on the screen The screen indicating the directions on how to clear the p...

Page 148: ... with this procedure If there is paper in the output tray remove the output paper before proceeding with this procedure If the Copy Tray J1 is attached to the main unit remove all output paper from the tray 1 Remove any jammed paper from the output unit in accordance with steps 2 and 3 of Main Unit 2 Remove any jammed paper from the inner guide 1 Pull down the inner guide 2 Remove any jammed paper...

Page 149: ...r right covers of the main unit be careful not to get your fingers caught as this may result in personal injury Gently close the covers until they click into place in the closed position If the Paper Deck Unit B2 was moved away from the main unit reconnect it to the main unit 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed rep...

Page 150: ... 1 Open the lower right and upper right covers of the machine 1 2 1 Grip the handle and open the lower right cover of the machine 2 Open the upper right cover of the machine 2 Remove any jammed paper 3 Close the upper right cover and then close the lower right cover When closing the upper and lower right covers of the main unit be careful not to get your fingers caught as this may result in person...

Page 151: ...y Tray J1 is an optional product If the Paper Deck Unit B2 is attached move the paper deck away from the main unit before proceeding with this procedure Remove all output paper from the Copy Tray J1 before proceeding with this procedure 1 Open the lower right and upper right covers of the machine 1 2 1 Grip the handle and open the lower right cover of the machine 2 Open the upper right cover of th...

Page 152: ...Gently close the covers until they click into place in the closed position If the Paper Deck Unit B2 was moved away from the main unit reconnect it to the main unit 4 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 i...

Page 153: ...nside the machine Pulling jammed paper out of the machine by force may leave parts of the paper torn inside leading to frequent paper jams If paper tears while you are trying to remove jammed paper from the machine make sure that you remove all of the torn pieces The paper is not loaded correctly in the paper drawer Make sure that the paper size plate of the paper drawer matches the size of the pa...

Page 154: ...setting modes or scanning originals even if the jammed staple is not removed immediately Make sure to close all covers and paper drawers of the machine before clearing any staple jams Locations of Staple Jams For information on the parts of the machine in which staple jams occur and instructions on clearing staple jams see the following A B 1 2 1 2 2 1 Staple Finisher J1 Booklet Finisher J1 p 155 ...

Page 155: ...staple Make sure to close all covers and paper drawers of the machine before clearing any staple jams The Staple Finisher J1 and Booklet Finisher J1 are optional products 1 Open the front cover of the finisher 1 2 1 Booklet Finisher J1 2 Staple Finisher J1 2 Lift and pull out the staple case from the stapler unit holding it by the green tab Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C...

Page 156: ...e staple case back into the finisher and push down firmly until it is securely in place 5 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples Basic Operation Guide imageRUNNER ADVANCE iRA C52...

Page 157: ... clearing a staple jam in the saddle stitcher unit remove all paper that has been output to the booklet tray The Booklet Finisher J1 is an optional product 1 Open the front cover of the finisher 2 Pull out the saddle stitcher unit 1 1 2 1 Stapler Unit of the Saddle Stitcher Unit 2 Saddle Stitcher Unit 1 Grip the handle of the saddle stitcher unit and pull out until it stops 2 Pull the stapler unit...

Page 158: ...ht sides 4 Push up the tab on the staple case A B 1 2 1 Push down Part A to unlock 2 Push up Part B 5 Remove any jammed staples B 2 1 1 Remove any jammed staples 2 Return Part B to its original position Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 159: ...its original position When returning the saddle stitcher unit to its original position be careful not to get your fingers caught as this may result in personal injury 8 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury When you have cleared the staple jam be sure to manually reposition the staples in the sad...

Page 160: ...er E1 is an optional product 1 Remove any jammed paper protruding from the output tray 2 Pull out the staple case 1 Open the front cover of the finisher 2 Pull out the staple case holding it by the green tab 3 Remove any staples jammed in the staple case 1 3 2 1 Push down the tab on the staple case 2 Remove all of the staples that slide from the staple cartridge 3 Return the tab on the staple case...

Page 161: ... 2 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 162: ...For example the Copy function can store up to approximately 6 100 pages of scanned images 6 000 100 6 100 pages approximate figures However the number of pages that the machine s memory can store may differ depending on the amount of memory required for files stored in the Mail Box and Fax I Fax Inbox and jobs that are in the print queue If memory becomes full during the scanning of originals a me...

Page 163: ...panel display If the message Scanning will be canceled because the memory is full Do you want to send the scanned pages appears Select Yes or No Yes No The pages scanned into memory are sent When storing is complete scan the remaining originals The pages scanned into memory are not sent For the Scan and Store Function Follow the directions below based on the message that appears on the touch panel...

Page 164: ... error When you need to make a decision or take some action during scanning or printing When you need to make a decision or take some action while browsing the network Example of an Error Message on the Touch Panel Display Example of an Error Message on the Web Browser For information on error messages and instructions on resolving errors see e Manual Problem Solving Basic Operation Guide imageRUN...

Page 165: ...ormally Results row of the Communication Management Report If an error occurs during a send receive or fax job the error code is printed iRADV5255 04 12 2012 START TIME END TIME TYPE DELIVER DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DELIVER DELIVER DELIVER TO FROM DATA DETAILS RESULT DEVICE INFORMATION COMMUNICATION LOG REPORT For information on error code...

Page 166: ... the printer driver or fax driver for Windows In this section screens for the printer driver are used The screens may differ depending on the operating system and the type and version of the printer driver you are using Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 167: ... Mode Is Displayed If Limited Functions Mode is displayed you can temporally set the Limited Functions Mode to continue to use the machine until the cause of the malfunction is cleared For more information see Setting the Limited Functions Mode from the Service Call Message Screen on p 170 When a Service Call Message Is Displayed on the Bottom of the Screen Even if a message prompting you to call ...

Page 168: ... switch to the side 3 Close the main power switch cover If you turn OFF the main power switch when there is a job waiting to print that job is erased 2 Wait at least 10 seconds after the Main Power Indicator is turned off and then turn the main power switch back to ON 2 3 1 1 Open the main power switch cover 2 Press the main power switch to the I side 3 Close the main power switch cover Basic Oper...

Page 169: ...ays grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock When you contact your local authorized Canon dealer have the following information available Product name Details of the malfunction The error co...

Page 170: ...ervice Call Message screen Limited Functions Mode in Management Settings Settings Registration is also set to On See e Manual Security 1 Press Limited Functions Mode Yes A message prompting you to turn the main power switch back ON appears 2 Turn OFF the main power of the main unit 2 3 1 1 Open the main power switch cover 2 Press the main power switch to the side 3 Close the main power switch cove...

Page 171: ... turn the main power switch back to ON 2 3 1 1 Open the main power switch cover 2 Press the main power switch to the I side 3 Close the main power switch cover The machine starts up in the Limited Functions mode Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 172: ...an and Send Scan and Store 2 Access Stored Files 3 Fax I Fax Inbox Secure Print Remote Scan Web Access Shortcut to Settings Registration Tutorial Workflow Composer Document Scan Code Analyzer for MEAP 4 Other MEAP Applications 5 Control Panel Available Unavailable Available Functions When the Print function is restricted When the Scan function is restricted Quick Menu 6 The Status Monitor Cancel S...

Page 173: ...n the restricted functions 6 The registered button may not be available depending on the restricted functions 7 Print List on the Job Log screen and Register on the Consumable screen are not available A print job is automatically canceled when the Print function is restricted A scan job is automatically canceled when the Scan function is restricted The machine may not enter the Sleep mode complete...

Page 174: ...5 How do I register edit destinations in a one touch button p 185 Q16 Can I add an arbitrary subject when sending e mail p 186 Q17 How do I change the storage period for the scanned file stored in the Mail Box p 186 Q18 How do I access the Advanced Box from a computer p 187 Q19 How do I forward received data to the Advanced Box p 187 Q20 How do I set to create a booklet with a file in a mail box p...

Page 175: ...s such as 751 and 801 are displayed on the touch panel display What do they mean p 198 Q41 I cannot print from the computer Did the machine malfunction p 199 Q42 It seems as though turning OFF the machine is different from the previous imageRUNNER I am afraid that this may be a wrong operation p 199 Q43 The touch panel display is completely black p 200 Q44 I have just sent an important document vi...

Page 176: ...nt drop down list 3 Select the job press Interrupt Priority Print 4 Press Interrupt and Print Additional Information You can scan the original even if the machine is waiting or printing Reserved Copying For more information see e Manual Copy 2 When copying the Scan screen for the next document is displayed Is there a way to not display this screen When Job Build is set the Scan screen for the next...

Page 177: ... the printing cost Color Selection Full Color Color Selection Black Changing the Color Mode to the Black Mode 1 Press Copy Select Color Black Setting the Color Mode as the Default 1 Press Change Default Settings Register Yes Additional Information You can also save paper by using the Image Combination mode or Two sided Copy mode For more information see e Manual Copy 4 Can a mark be applied to the...

Page 178: ...me Storing from the Remote UI 1 Click Address Book select the destination to register 2 Click Register New Destination select the type of destination enter necessary items 3 Click OK Storing from the Touch Panel Display 1 Press Scan and Send or Fax Address Book Register Edit 2 Press Register New Dest enter information following the instructions on the touch panel display press OK Additional Inform...

Page 179: ...ess Book select the registered group destination press OK 2 Press Start Additional Information You cannot specify destinations registered in the address book and destinations registered in a one touch button at the same time You can also register a group destination in a one touch button to send to multiple destinations at the same time For information on registering one touch buttons see e Manual...

Page 180: ... on the type of operating system you are using For more information check the manual documentation for the personal computer operating system you are using Specifying the File Server on the Touch Panel Display Specifying the File Server by Host Search 1 Press Scan and Send New Destination File 2 From the protocol drop down list press Windows SMB press Search Host 3 On the search criteria screen en...

Page 181: ... Lists for Import Export Individually Import 3 Select the file you want to import and specify the desired settings click Start Importing Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security You can also export and import forwarding settings For more information see e Manual Remote UI 9 Can I forward the data received via...

Page 182: ...stination Name FAX 404 XXX XXXX CANON SALES Sender s Name TTI Sender Information Registering the sender s name 1 Press Settings Registration 2 Press Function Settings Send Fax Settings 3 Press Register Sender Name TTI Register Edit enter the sender s name 4 Press OK Displaying Printing the TX Terminal ID 1 Press Fax Options Sender Name TTI 2 Select the sender s name press OK Additional Information...

Page 183: ...s set a screen to enter the number for confirmation is displayed By entering the number again you can reduce the risk of transmission error Setting procedure 1 Press Settings Registration 2 Press Function Settings Send Fax Settings 3 Press Confirm Entered Fax Number On OK Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Secur...

Page 184: ... Press Fax specify the destination 2 Press Options Preview Close 3 Press Start Preview Screen Additional Information If Register Options Shortcuts is selected from you can register the Options shortcut button on the Fax Basic Features screen 14 How can I make use of multiple telephone lines You can specify the settings using the following method Selecting a telephone line when sending 1 Press Fax ...

Page 185: ...rding conditions see e Manual Settings Registration 15 How do I register edit destinations in a one touch button Press on the Fax screen or One Touch on the Scan and Send screen Registering Editing from the Fax Screen 1 Press select the button to register edit press Register Edit 2 Register edit the address press Close Registering Editing from the Scan and Send Screen 1 Press One Touch Register se...

Page 186: ...Mail Box You can change the time until files are automatically erased from Set Register Mail Boxes in Settings Registration Change the setting as necessary You can set the time until the files are automatically erased to 0 none 1 2 3 6 12 hours 1 2 3 7 30 days The default setting is 3 days Setting procedure 1 Press Settings Registration 2 Press Function Settings Store Access Files Mail Box Setting...

Page 187: ...mation see e Manual Security 19 How do I forward received data to the Advanced Box Specify an Advanced Box destination registered in the Address Book as the forwarding destination Registering an Advanced Box Destination in the Advanced Box 1 Press Settings Registration 2 Press Set Destination Register Destinations Register New Dest 3 Press File register the Advanced Box destination Registering an ...

Page 188: ...ttings see e Manual Access Stored Files Use a document that was stored with the Booklet Scan mode set For details on the Booklet Scan mode settings see e Manual Scan and Store 21 I cannot print PDF files stored in the Advanced Box Are optional products required The following optional products are required to print PDF files PS Printer Kit Direct Print Kit for PDF XPS Additional Memory Type D 512MB...

Page 189: ...stitched at one time see e Manual Optional Products Software 23 The content of the reverse side appears on the copies You can erase the background color of the original and prevent the original image on the reverse side of thin originals from appearing on the copies by using Background Density Original Copy Setting procedure 1 Press Copy Options Density 2 Press Background Density Auto or Adjust If...

Page 190: ...blank paper in the feeder press Start Automatic gradation adjustment 1 Press Settings Registration 2 Press Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation 3 Select the desired paper press Quick Adjust Start Additional Information For more information on Automatic Gradation Adjustment see e Manual Settings Registration 25 The printed paper is warped If you print an original filled...

Page 191: ...Status Monitor Cancel 2 Press Copy Print Log press the drop down list 3 Select the job type to display and check the log Additional Information When printing from the computer you can set a password for printing Secured Printing You can prevent another user from taking the output by mistake or prevent outputs from being left behind because the print job cannot be started until the password is ente...

Page 192: ...t size originals at the same time by using the Different Size Originals mode The Different Size Originals mode enables you to copy scan different size originals with the same widths 11 x 17 and LTR or LTRR and STMT etc or different widths 11 x 17 and LGL or LTR and STMT etc together Setting procedure 1 Press Copy or Fax Options Different Size Originals 2 Select the type of different size originals...

Page 193: ...pared to new paper 30 Can I output paper to a different tray according to the function You can set the output tray for each function and set priorities for outputting paper The output trays indicated by Tray A B and C differ according to the optional product attached to the machine Setting procedure 1 Press Settings Registration 2 Press Function Settings Common Paper Output Settings 3 Press Output...

Page 194: ... to 220 g m2 Size Paper Drawer 1 LGL LTR LTRR STMTR EXEC Custom Size 5 1 2 x 7 1 8 to 12 x 15 3 8 139 7 mm x 182 mm to 304 8 mm x 390 mm Paper Drawer 2 12 x 18 11 x 17 LGL LTR LTRR STMTR EXEC Custom Size 5 1 2 x 7 1 8 to 12 x 18 139 7 mm x 182 mm to 304 8 mm x 457 2 mm Type Thin Plain 1 Plain 2 Recycled Color Pre Punched Bond Heavy 1 Heavy 2 Transparency Tab Letterhead Envelopes Tab paper is avail...

Page 195: ...orwarded You can specify how to manage jobs that failed to be forwarded in Handle Files with Forwarding Errors in Settings Registration Setting procedure 1 Press Settings Registration 2 Press Function Settings Receive Forward Common Settings 3 Press Handle Files with Forwarding Errors select how to manage the forwarding errors press OK If you select Always Print jobs with forwarding errors are alw...

Page 196: ...tions only Printing for Specific Destinations Only 1 Press Settings Registration 2 Press Function Settings Receive Forward Common Settings 3 Press Forwarding Settings Register specify the destinations in Conditions 4 Set Store Print Received File to On press OK Close Forwarding to the Confidential Fax Inbox for Other Destinations 1 Press Settings Registration 2 Press Function Settings Receive Forw...

Page 197: ...annot remove the toner cartridge after the toner replacement cover is opened Check the touch panel display The following screen is displayed To remove the toner cartridge Press Remove Toner Cartridges the inner cover for the toner to replace opens follow the instructions on the touch panel display to remove the toner cartridge Black Toner Cartridge Additional Information For more information on re...

Page 198: ...t a job or operation did not complete successfully They are displayed on the Details screen from Log on the Status Monitor Cancel screen Perform the necessary procedures after referring to the causes and remedies for the error codes described in e Manual Problem Solving Additional Information For instructions on using Status Monitor Cancel see e Manual Status Monitor Cancel Basic Operation Guide i...

Page 199: ...ettings contact your System Manager 42 It seems as though turning OFF the machine is different from the previous imageRUNNER I am afraid that this may be a wrong operation For the previous imageRUNNER you needed to press and hold the control panel power switch for more than three seconds before the machine entered the Shutdown mode However for the imageRUNNER ADVANCE you just need to open the main...

Page 200: ...ss Preferences Timer Energy Settings Auto Sleep Time 3 Specify the time press OK 44 I have just sent an important document via facsimile Can I check to make sure that it was sent correctly You can check the send job status from the Status Monitor Cancel screen or receive notification of the sending result via e mail To check from the Status Monitor Cancel screen 1 Press Status Monitor Cancel 2 Pre...

Page 201: ...D Management 3 Press On Register PIN Register 4 Press Turn Limits On Off and Set Page Limits specify the page limit settings press OK Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security You can also change the default settings for the Copy screen from the Color mode to the Black mode For more information see e Manual Se...

Page 202: ...rtup Restoration in Settings Registration You can also change the order that the functions are displayed or the layout from Main Menu Button Display Settings in Setting the Default Display That Appears after the Machine Is Turned ON 1 Press Settings Registration 2 Press Preferences Display Settings Default Screen after Startup Restoration 3 Select the settings press OK Changing the Displayed Funct...

Page 203: ...s Registration 2 Press Preferences Network TCP IP Settings 3 Select IPv6 Settings Use IPv6 On 4 Press Manual Address Settings Starting the Remote UI Run the Web browser for the computer enter http IP address of the machine in the address bar Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security If you cannot start the Rem...

Page 204: ...ge Settings 1 Click Page Setup from the File menu in the application software 2 Select each item as indicated below Setting Page Attributes Printer The name of your printer 3 Click the Settings drop down list Save As Default OK Print Settings 1 Click Print from the File menu in the application software 2 Click the Printer drop down list select the name of your printer 3 Click the Presets drop down...

Page 205: ...nd heard when fax sending receiving is complete You can use Volume Settings on the control panel to adjust the volume Setting procedure 1 Press Volume Settings on the control panel 2 Press or to adjust the Alarm Volume and Monitor Volume press OK Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 206: ...orkflow Composer The Workflow Composer is an application that increases the efficiency of operations that use multiple functions of the machine By creating and registering combinations of functions that are frequently used on the machine you can repeatedly reuse the same combination of functions SMS Application Install Machine Additional Information For more information see e Manual MEAP Basic Ope...

Page 207: ...Basic Operation Guide imageRUNNER ADVANCE iRA C5235 iRA C5240 iRA C5250 iRA C5255 04 2012 ...

Page 208: ...3 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD 19 F The Metropolis Tower 10 Metropolis Drive Hunghom Kowl...

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